Toksik Liderlik Örgütsel Esneklik Ve İş Biçimlendirmeyi Etkiler Mi? : Hizmet Sektörü Çalışanları Üzerinde Bir Araştırma

Year 2022, Volume: 24 Issue: 1, 260 - 285, 27.04.2022

Pınar Fayganoğlu , Rukiye Can Yalçın , Memduh Begenirbaş

Abstract

Bu çalışmanın amacı, karanlık liderlik özelliklerinden biri olarak tanımlanan toksik liderliğin, örgütsel kültür boyutlarından olan esneklik ve iş biçimlendirme davranışı üzerinde etkisinin olup olmadığının araştırılmasıdır. Çalışma, hizmet sektöründe çalışanların toksik liderlik algılarının onların örgütsel esneklik algılarına ile iş biçimlendirme davranışlarına etkilerini incelemektedir. Yerli ve yabancı yazında üç değişkenin tek bir model üzerinde ele alındığı bir çalışmaya ulaşılamamış olup, çalışmanın bu anlamda yazına değerli katkılar sunacağı değerlendirilmektedir. Araştırmanın örneklemini, Ankara İli’nde değişik sektörlerde (eğitim, finans, sağlık, güvenlik, vb.) faaliyet gösteren 396 hizmet çalışanı oluşturmaktadır. Çalışma kapsamında yapılan korelasyon ve hiyerarşik regresyon analizleri neticesinde toksik liderliğin, örgütsel esnekliği, iş biçimlendirme davranışını ve iş biçimlendirmenin alt boyutları olan görev, bilişsel ve ilişkisel biçimlendirmeyi negatif ve anlamlı olarak yordadığı tespit edilmiştir. Benzer şekilde çalışmada yapılan hiyerarşik regresyon neticesinde, örgütsel esneklik ve iş biçimlendirmenin ele alınan demografik değişkenler tarafından da anlamlı olarak yordandığı saptanmıştır. Bu çerçevede, çalışma kapsamında geliştirilen hipotezler kabul edilmiştir.

Keywords

Toksik Liderlik, Örgütsel Esneklik, İş Biçimlendirme

DOES TOXIC LEADERSHIP AFFECT ORGANIZATIONAL LOOSENESS AND JOB CRAFTING: A RESEARCH ON SERVICE SECTOR WORKERS

Abstract

The main purpose of this research is to search the effect of toxic leadership, known as one of the dark leadership characteristics, on organizational looseness which is the dimension of organizational culture and job crafting. The study examines the effects of toxic leadership perceptions of service sector employees on their perceptions of organizational looseness and job crafting behaviors. A study in which three variables were handled on a single model could not be found in literature, and it is considered that the study will make valuable contributions to the literature in this sense. The sample of the research, consists of 396 service workers operating in different sectors (education, finance, health, security, etc.) in Ankara Province. As measurement tools, the toxic leadership scale which is developed by Schmid (1996) and adapted to Turkish by Fındıklı et al. (2019); organizational flexibility scale developed by Gelfand et al. (2006) and adopted to Turkish by Özeren (2011) and job crafting scale, which is developed by Slem and Vella-Brodrick (2013) and adapted to Turkish by Kerse (2017) was used. As a result of the analyzes conducted within the scope of the study, it was determined that toxic leadership negatively and significantly predicted organizational looseness and job crafting and also task, cognitive and relational crafting, which are sub-dimensions of job crafting. Similarly, as a result of the hierarchical regression conducted within the scope of the study, it was determined that organizational looseness and job crafting were significantly predicted by the demographic variables discussed. Also, the hypotheses which developed within the scope of the study were accepted.

Keywords

Toxic Leadership, Organizational Looseness, Job Crafting

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