Regulatory Recommendations for Fraud Problem in The Turkish Telecommunication Sector

Abstract

Fraud has been a persistent issue throughout human history. As technology continues to advance in various fields, fraudulent activities adapt and evolve accordingly. The telecommunication industry, in particular, has undergone significant transformations since the early 2000s with the advent of mobile technologies. It is evident that telecommunication fraud has seen a substantial increase during this time, leading to serious financial and reputational damage. Therefore, combating and preventing fraud has become a crucial task in the telecommunication sector, as it is in all industries. This study delves into the topic of fraud, with a particular emphasis on telecommunication fraud. It investigates the experiences and efforts made to minimize and prevent fraud globally. Additionally, the study includes a focus group analysis involving two mobile operators in Turkey, aiming to understand the current situation and industry expectations concerning telecommunication fraud within the country. After evaluating the information gathered and examining the existing efforts, the study offers a series of regulatory recommendations for reducing and preventing fraud in the Turkish telecommunication sector.

Keywords

• Fraud
• Telecommunication
• Regulation
• CLI Spoofing

Türkiye Telekomünikasyon Sektöründe Sahtecilik Sorunu için Düzenleyici Öneriler

Abstract

İnsanlık tarihinde süregelen sahtecilik sorunu, teknolojik alanlarda yaşanan önemli gelişmelerle birlikte farklı şekillerde karşımıza çıkmaktadır. Telekomünikasyon sektörü, 2000'li yılların başında mobil teknolojilerin yaygınlaşmasıyla büyük dönüşümler yaşamıştır. Bu süreçte telekomünikasyon sahteciliğinde de önemli artışlar yaşanmış ve ciddi maddi ve itibar kayıplarına neden olmuştur. Dolayısıyla tüm sektörlerde olduğu gibi telekomünikasyon alanında da sahtecilikle mücadele ve önleme çalışmaları büyük önem taşımaktadır. Bu çalışma, sahtecilik konusuna ve özellikle telekomünikasyon sahteciliğine odaklanarak, bu alandaki dünya genelinde yaşanan deneyimleri ve önleme çalışmalarını incelemektedir. Ayrıca, Türkiye'deki telekomünikasyon sahteciliği konusundaki mevcut durumu ve beklentileri anlamak amacıyla iki mobil operatörle yapılan odak grup çalışması da bu çalışmaya dahil edilmiştir. Toplanan bilgiler ve mevcut çalışmaların değerlendirmesi sonucunda, Türkiye telekomünikasyon sektöründe sahteciliği azaltmak ve önlemek için düzenleyici öneriler sunulmaktadır.

Keywords

• Sahtecilik
• Telekomünikasyon
• Düzenleme
• CLI Manipülasyonu

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