Tüketicilerin Youtuber’lara Yönelik Algılarının İncelenmesi: Türkiye Örneği

Abstract

Bilgi ve iletişim teknolojilerinde meydana gelen gelişmeler sonucunda hayatımıza giren sosyal medya, pazarlama çalışmalarında da yeni bir takım uygulamalara neden olmaktadır. Bunlardan biri de gittikçe daha fazla karşımıza çıkan YouTuber’lardır. Milyonlara varan takipçi sayıları ile YouTuber’lar takipçileri üzerindeki etkileri nedeniyle markaların dikkatlerini çekmeyi başarmışlardır. Bu amaç doğrultusunda 2017 Kasım- Aralık ayları içinde Türkiye’de Kastamonu Üniversitesi öğrencisi olan 257 öğrenciye yüz yüze anket yapılmıştır. Araştırma sonucunda kullanıcıların markaların mobil uygulamalarına yönelik algıları -kolaylaştırma, alışveriş isteği yaratma, kişiselleştirme ve satış sonrası güven- faktörleri altında toplanmıştır. Araştırma sonucunda katılımcıların algıları YouTuber video algısı, içerik paylaşımı, algılanan fayda ve satın alım kararına etki olmak üzere dört boyut olarak ortaya çıkmıştır.

Keywords

• YouTuber
• ekleyici pazarlama
• tüketici davranışları
• pazarlama iletişimi
• sosyal medya

Consumers Perceptions of YouTubers: The Case of Turkey

Abstract

Bilgi ve iletişim teknolojilerinde meydana gelen gelişmeler sonucunda hayatımıza giren sosyal medya, pazarlama çalışmalarında da yeni bir takım uygulamalara neden olmaktadır. Bunlardan biri de gittikçe daha fazla karşımıza çıkan YouTuber’lardır. Milyonlara varan takipçi sayıları ile YouTuber’lar takipçileri üzerindeki etkileri nedeniyle markaların dikkatlerini çekmeyi başarmışlardır. Bu amaç doğrultusunda 2017 Kasım- Aralık ayları içinde Türkiye’de Kastamonu Üniversitesi öğrencisi olan 257 öğrenciye yüz yüze anket yapılmıştır. Araştırma sonucunda katılımcıların algıları YouTuber video algısı, içerik paylaşımı, algılanan fayda ve satın alım kararına etki olmak üzere dört boyut olarak ortaya çıkmıştır.

Keywords

• YouTuber
• Influencer Marketing
• Consumer Behavior
• Marketing Communications
• Social Media

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