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Work overload, leader-member exchange, and psychological flexibility: A field research on the organized industrial zone

Year 2024, Volume: 26 Issue: 1, 73 - 83, 01.06.2024
https://doi.org/10.33707/akuiibfd.1380139

Abstract

Most of the academic work that has been done in the field of leader-follower interactions may be summarized in one concept: the Leader-Member Exchange. In light of the fact that this concept plays a pivotal role in the research conducted on leadership and organizations, it is of utmost importance that leader-member exchange is well understood, quantified, and examined in a reliable way. In this research, the antecedents of leader-member exchange at the subordinate level are investigated. The aim of this study is to investigate the effect of employees' perceptions of work overload on leader-member exchange and the moderating role of psychological flexibility in this relationship. The research sample consists of 340 white-collar employees employed in the Osmaniye organized industrial zone. Structural equation modeling (SEM) has been utilized to analyze the collected data. While work overload negatively affects leader-member exchange, increased psychological flexibility level moderates the negative relationship between work overload and leader-member interaction. By shedding light on the potential relationship between work overload, leader-member contact, and psychological flexibility, this study makes a valuable contribution to the existing body of knowledge.

References

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Aşırı iş yükü, lider-üye etkileşimi ve psikolojik esneklik: Organize sanayi bölgesi üzerine bir alan araştırması

Year 2024, Volume: 26 Issue: 1, 73 - 83, 01.06.2024
https://doi.org/10.33707/akuiibfd.1380139

Abstract

Lider-takipçi etkileşimi alanında yapılan akademik çalışmaların çoğu tek bir kavramla özetlenebilir: Lider-Üye Etkileşimi. Bu kavramın liderlik ve örgütler üzerine yapılan araştırmalarda çok önemli bir rol oynadığı göz önünde bulundurulduğunda, lider-üye etkileşimin iyi anlaşılması, ölçülmesi ve güvenilir bir şekilde incelenmesi büyük önem taşımaktadır. Bu çalışmanın amacı, çalışanların aşırı iş yükü algılarının lider-üye etkileşimi üzerindeki etkisini ve bu ilişkide psikolojik esnekliğin düzenleyici rolünü araştırmaktır. Araştırmanın örneklemini Osmaniye organize sanayi bölgesinde istihdam edilen 340 beyaz yakalı çalışan oluşturmaktadır. Toplanan verileri analiz etmek için yapısal eşitlik modellemesi (YEM) kullanılmıştır. Aşırı iş yükü lider-üye etkileşimini olumsuz yönde etkilerken, artan psikolojik esneklik düzeyi aşırı iş yükü ile lider-üye etkileşimi arasındaki olumsuz ilişkiyi azaltmaktadır. Bu çalışma, aşırı iş yükü, lider-üye etkileşimi ve psikolojik esneklik arasındaki potansiyel ilişkiye ışık tutarak mevcut bilgi birikimine değerli bir katkı sağlamaktadır.

Ethical Statement

01.06.2023 tarih ve E.122492 kayıt sayılı başvurusunda belirtilen, “Aşırı İş Yükü, Lider-Üye Değişimi ve Psikolojik Esneklik: Organize Sanayi Bölgesinde Bir Alan Araştırması (Work Overload, Leader-Member Exchange, and Psychological Flexibility: A Field Research on Organized Industrial Zone)” başlıklı araştırmasını yapabilmesinin Osmaniye Korkut Ata Üniversitesi Bilimsel Araştırma ve Yayın Etiği Yönergesi hükümlerine uygun olduğu kanaatine varılarak araştırma için bu belgenin "Etik Kurul Onay Belgesi" olarak verilmesine toplantıya katılan üyelerimizin oy birliği ile karar verilmiştir.

References

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  • Bakker, A., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of occupational health psychology, 22(3), 273. doi:10.1037/ocp0000056
  • Bakker, A., & Demerouti, E. (2018). Multiple levels in job demands-resources theory: Implications for employee well-being and performance. Handbook of well-being.
  • Bakker, A. B., & de Vries, J. D. (2021). Job Demands–Resources theory and self-regulation: New explanations and remedies for job burnout. Anxiety, Stress, & Coping, 34(1), 1-21. doi:10.1080/10615806.2020.1797695
  • Bakker, A. B., & Demerouti, E. (2007). The job demands‐resources model: State of the art. Journal of managerial psychology. doi:10.1108/02683940710733115
  • Bauer, T. N., & Green, S. G. (1996). Development of leader-member exchange: A longitudinal test. Academy of Management Journal, 39(6), 1538-1567. doi:10.5465/257068
  • Baumgartner, H., & Homburg, C. (1996). Applications of structural equation modeling in marketing and consumer research: A review. International journal of Research in Marketing, 13(2), 139-161.
  • Biglan, A., Hayes, S. C., & Pistorello, J. (2008). Acceptance and commitment: Implications for prevention science. Prevention science, 9, 139-152. doi:10.1007/s11121-008-0099-4
  • Biron, M., & Van Veldhoven, M. (2012). Emotional labour in service work: Psychological flexibility and emotion regulation. Human relations, 65(10), 1259-1282. doi:10.1177/001872671244783
  • Blau, P. (1964). Power and exchange in social life. In: New York: J Wiley & Sons.
  • Bliese, P. D., & Castro, C. A. (2000). Role clarity, work overload and organizational support: Multilevel evidence of the importance of support. Work & Stress, 14(1), 65-73. doi:10.1177/0018726712447832
  • Bond, F. W., & Flaxman, P. E. (2006). The ability of psychological flexibility and job control to predict learning, job performance, and mental health. Journal of Organizational Behavior Management, 26(1-2), 113-130. doi:10.1300/J075v26n01_05
  • Bond, F. W., Flaxman, P. E., & Bunce, D. (2008). The influence of psychological flexibility on work redesign: mediated moderation of a work reorganization intervention. Journal of applied psychology, 93(3), 645. doi:10.1037/0021-9010.93.3.645
  • Bond, F. W., Hayes, S. C., Baer, R. A., Carpenter, K. M., Guenole, N., Orcutt, H. K., . . . Zettle, R. D. (2011). Preliminary psychometric properties of the Acceptance and Action Questionnaire–II: A revised measure of psychological inflexibility and experiential avoidance. Behavior therapy, 42(4), 676-688. doi: 10.1016/j.beth.2011.03.007
  • Bond, F. W., Lloyd, J., & Guenole, N. (2013). The work‐related acceptance and action questionnaire: Initial psychometric findings and their implications for measuring psychological flexibility in specific contexts. Journal of Occupational and Organizational Psychology, 86(3), 331-347. doi:10.1111/joop.12001
  • Bono, J. E., & Yoon, D. J. (2012). Positive supervisory relationships. Personal relationships: The effect on employee attitudes, behavior and well-being, 43-66.
  • Brinkborg, H., Michanek, J., Hesser, H., & Berglund, G. (2011). Acceptance and commitment therapy for the treatment of stress among social workers: A randomized controlled trial. Behaviour research and therapy, 49(6-7), 389-398. doi: 10.1016/j.brat.2011.03.009
  • Browne, M. W., & Cudeck, R. (1992). Alternative ways of assessing model fit. Sociological methods & research, 21(2), 230-258.
  • Burton, C. L., & Bonanno, G. A. (2016). Measuring ability to enhance and suppress emotional expression: The Flexible Regulation of Emotional Expression (FREE) Scale. Psychological assessment, 28(8), 929. doi:10.1037/pas0000231
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  • Daks, J. S., Peltz, J. S., & Rogge, R. D. (2022). The impact of psychological flexibility on family dynamics amidst the COVID-19 pandemic: A longitudinal perspective. Journal of contextual behavioral science, 26, 97-113. doi: 10.1016/j.jcbs.2022.08.011
  • Dansereau Jr, F., Graen, G., & Haga, W. J. (1975). A vertical dyad linkage approach to leadership within formal organizations: A longitudinal investigation of the role making process. Organizational behavior and human performance, 13(1), 46-78. doi:10.1016/0030-5073(75)90005-7
  • Deluga, R. J. (1998). Leader-member exchange quality and effectiveness ratings: The role of subordinate-supervisor conscientiousness similarity. Group & Organization Management, 23(2), 189-216. doi:10.1177/105960119823200
  • Derya, S. (2008). Crossover of work-family conflict: Antecedent and consequences of crossover process in dual-earner couples. Koç University,
  • Dulebohn, J. H., Bommer, W. H., Liden, R. C., Brouer, R. L., & Ferris, G. R. (2012). A meta-analysis of antecedents and consequences of leader-member exchange: Integrating the past with an eye toward the future. Journal of management, 38(6), 1715-1759. doi:10.1177/01492063114152
  • Duxbury, L., & Higgins, C. (2001). Work-Life Balance in the New Millennium: Where Are We? Where Do We Need To Go? CPRN Discussion Paper.
  • Erdogan, B., & Enders, J. (2007). Support from the top: supervisors' perceived organizational support as a moderator of leader-member exchange to satisfaction and performance relationships. Journal of applied psychology, 92(2), 321. doi:10.1037/0021-9010.92.2.321
  • Farooq Abbasi, T. (2015). Impact of work overload on stress, job satisfaction, and turnover intentions with moderating role of Islamic work ethics. Management Studies and Economic Systems, 2(1), 27-37.
  • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.
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There are 73 citations in total.

Details

Primary Language English
Subjects Business Administration
Journal Section Research Articles
Authors

Süleyman Cem Bozdoğan 0000-0001-7844-9973

Early Pub Date January 8, 2024
Publication Date June 1, 2024
Submission Date October 23, 2023
Acceptance Date December 14, 2023
Published in Issue Year 2024 Volume: 26 Issue: 1

Cite

APA Bozdoğan, S. C. (2024). Work overload, leader-member exchange, and psychological flexibility: A field research on the organized industrial zone. Afyon Kocatepe Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 26(1), 73-83. https://doi.org/10.33707/akuiibfd.1380139

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