A Qualitative Analysis of Pearson-Assured Accreditation Processes in Schools of Foreign Languages in Türkiye

Abstract

Bu çalışmanın amacı, YDYO’larda görevli bir grup öğretim elemanı ve yöneticisinin Pearson Assured (PA) akreditasyon sürecine ilişkin görüşlerini kurumlarının kalite yönetimi açısından ortaya çıkarmaktır. Bu amaca ulaşmak için doküman incelemesi ve yarı yapılandırılmış görüşmeler kullandık. Bu nedenle, verileri analiz etmek için hem doküman analizi hem de içerik analizi kullandık. Doküman analizi, PA akreditasyonunun, kurumların çeşitli başlıklardaki gereksinimlerin karşılanmasını sağlamak ve kalite performanslarını kanıtlarla sunabilmeleri için temel kalite ölçümlerini örneklerle sağladığını göstermiştir. Görüşmelerde toplanan sözlü verilerin niteliksel içerik analizi, katılımcıların görüşlerinde zaman içinde bir değişiklik olduğunu ortaya koymuştur. Akreditasyon öncesi ve sırasında sürece ilişkin kısmen olumsuz görüşlere, gerekli kanıtları sağlamak için gereken yüksek iş yüküne ve çok uzun süreye rağmen, katılımcılar genellikle PA akreditasyonu hakkında olumlu görüşlere sahipti ve akreditasyon sürecinin bir bütün olarak kurumlarının kalite yönetimine katkıda bulunduğundan bu sürecin devam etmesini istediklerini belirttiler.

Keywords

• accreditation, quality management processes, Pearson Assured accreditation, School of Foreign Languages
• akreditasyon
• kalite yönetim süreçleri
• Pearson Assured akreditasyonu
• Yabancı Diller Yüksekokulları

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