Consequences of Workplace Bullying: Findings from Public Sector via PLS-SEM

Year 2023, Volume: 7 Issue: 3, 1387 - 1400, 29.09.2023

Alptekin Develi , Tuğba Tuğçe Turak

https://doi.org/10.29023/alanyaakademik.1302573

Abstract

Bu çalışma, kamu sektöründe iş yeri zorbalığının çalışmaya tutkunluk, algılanan stres, iş tatmini ve işten ayrılma niyeti üzerindeki açıklayıcılık gücünü tespit etmeyi amaçlamaktadır. Çalışma, nicel araştırma yöntemi ile tasarlanmıştır. 2023 yılı Mart ve Nisan ayında anket tekniği aracılığıyla veri toplanmıştır. Örneklem, Türkiye’deki bir İl Özel İdaresi'nde çalışan 218 kişiden oluşmaktadır. Araştırma hipotezlerinin testi için kısmi en küçük kareler yapısal eşitlik modellemesi (KEKK-YEM) kullanılmıştır. Bulgulara göre, azalan sırayla, iş yeri zorbalığı ilk olarak algılanan stresi ve ikinci olarak işten ayrılma niyetini açıklamada olumlu yönde katkı yapmaktadır. İş yeri zorbalığı üçüncü olarak iş tatminini ve son olarak işe adanmışlığı açıklamada olumsuz yönde katkı yapmaktadır. Çalışmanın kuramsal ve uygulamaya yönelik katkıları tartışılarak gelecekteki araştırmalara önerilerde bulunulmuştur.

Keywords

Zorbalık, Stres, İşten Ayrılma Niyeti, İş Tatmini, Çalışmaya Tutkunluk

Consequences of Workplace Bullying: Findings from Public Sector via PLS-SEM

Abstract

This study aims to determine the predictive power of workplace bullying on work engagement, perceived stress, job satisfaction, and turnover intention in the public sector. The study was patterned with a quantitative research method. Data were collected through survey techniques in March and April 2023. The sample consisted of 218 individuals working in a Special Provincial Administration in Türkiye. Partial least squares structural equation modeling (PLS-SEM) was used to test research hypotheses. According to findings, in descending order, workplace bullying positively contributes to explaining perceived stress first and turnover intention second. Workplace bullying negatively contributes to explaining, thirdly job satisfaction, and, finally, work engagement. The theoretical and practical contributions of the study were discussed, and suggestions were made for further research.

Keywords

Bullying, Stress, Turnover Intention, Job Satisfaction, Work Engagement

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