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Relative Impact of Job and Organization Related Factors on Employees' Job Satisfaction in the Hotel Industry: The Case of Nevsehir

Year 2005, Volume: 16 Issue: 2, 183 - 203, 01.12.2005

Zeynep Kuşluvan Salih Kuşluvan

Abstract

This article investigates the relative importance of job and organization related groups of independent variables in explaining employee job satisfaction in the hotel industry. In lin

Keywords

hotels hotel employees hotel management nevsehir job satisfaction employee satisfaction hierarchical multiple regression analysis human resources management tourism enterprises hospitality companies tourism industry questionnaire

References

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Otel İşletmelerinde İş ve İşletme ile İlgili Faktörlerin İşgören Tatmini Üzerindeki Görece Etkisi: Nevşehir Örneği

Year 2005, Volume: 16 Issue: 2, 183 - 203, 01.12.2005

Zeynep Kuşluvan Salih Kuşluvan

Abstract

Bu çalışmanın amacı, otel işletmelerinde işgören tatminini belirleyen iş ve işletme ile ilgili değişken kümelerinin (gruplandırılmış değişkenlerin) iş tatminini açıklamadaki görece önemini ortaya koymaktır. Bu amaçla, otel işletmelerinde işgören tatminini belirleyen değişken kümelerini kapsayan bir model önerilmiş ve bu değişken gruplarının iş tatmini üzerindeki görece önemi, hiyerarşik çoklu reg-resyon analizi ile incelenmiştir. Sonuç olarak, otel çalışanlarının iş tatmini üzerinde en çok etkiye sahip değişken kümelerinin sırasıyla, İnsan kaynakları yönetimi uygulamaları ve sosyal ilişkiler olduğu tespit edilmiştir. Buna karşın stres veya rol faktörleri, işin özellikleri ve fiziksel ortam ile ilgili değişken kümelerinin iş tatminini açıklama açısından önemli olmadığı ortaya çıkmıştır. Bu bulguların otel işletmeleri yöneticileri açısından ne anlama geldiği ve yansımaları tartışılmıştır.

Keywords

oteller otel çalışanları otel yönetimi nevşehir iş tatmini işgören tatmini hiyerarşik çoklu regresyon analizi insan kaynakları yönetimi turizm işletmeleri konaklama işletmeleri turizm endüstrisi anket

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There are 114 citations in total.

Details

Primary Language Turkish
Journal Section Articles
Authors

Zeynep Kuşluvan This is me

Salih Kuşluvan This is me

Publication Date December 1, 2005
Published in Issue Year 2005 Volume: 16 Issue: 2

Cite

APA Kuşluvan, Z., & Kuşluvan, S. (2005). Otel İşletmelerinde İş ve İşletme ile İlgili Faktörlerin İşgören Tatmini Üzerindeki Görece Etkisi: Nevşehir Örneği. Anatolia: Turizm Araştırmaları Dergisi, 16(2), 183-203.
AMA Kuşluvan Z, Kuşluvan S. Otel İşletmelerinde İş ve İşletme ile İlgili Faktörlerin İşgören Tatmini Üzerindeki Görece Etkisi: Nevşehir Örneği. Anatolia: Turizm Araştırmaları Dergisi. December 2005;16(2):183-203.
Chicago Kuşluvan, Zeynep, and Salih Kuşluvan. “Otel İşletmelerinde İş Ve İşletme Ile İlgili Faktörlerin İşgören Tatmini Üzerindeki Görece Etkisi: Nevşehir Örneği”. Anatolia: Turizm Araştırmaları Dergisi 16, no. 2 (December 2005): 183-203.
EndNote Kuşluvan Z, Kuşluvan S (December 1, 2005) Otel İşletmelerinde İş ve İşletme ile İlgili Faktörlerin İşgören Tatmini Üzerindeki Görece Etkisi: Nevşehir Örneği. Anatolia: Turizm Araştırmaları Dergisi 16 2 183–203.
IEEE Z. Kuşluvan and S. Kuşluvan, “Otel İşletmelerinde İş ve İşletme ile İlgili Faktörlerin İşgören Tatmini Üzerindeki Görece Etkisi: Nevşehir Örneği”, Anatolia: Turizm Araştırmaları Dergisi, vol. 16, no. 2, pp. 183–203, 2005.
ISNAD Kuşluvan, Zeynep - Kuşluvan, Salih. “Otel İşletmelerinde İş Ve İşletme Ile İlgili Faktörlerin İşgören Tatmini Üzerindeki Görece Etkisi: Nevşehir Örneği”. Anatolia: Turizm Araştırmaları Dergisi 16/2 (December 2005), 183-203.
JAMA Kuşluvan Z, Kuşluvan S. Otel İşletmelerinde İş ve İşletme ile İlgili Faktörlerin İşgören Tatmini Üzerindeki Görece Etkisi: Nevşehir Örneği. Anatolia: Turizm Araştırmaları Dergisi. 2005;16:183–203.
MLA Kuşluvan, Zeynep and Salih Kuşluvan. “Otel İşletmelerinde İş Ve İşletme Ile İlgili Faktörlerin İşgören Tatmini Üzerindeki Görece Etkisi: Nevşehir Örneği”. Anatolia: Turizm Araştırmaları Dergisi, vol. 16, no. 2, 2005, pp. 183-0.
Vancouver Kuşluvan Z, Kuşluvan S. Otel İşletmelerinde İş ve İşletme ile İlgili Faktörlerin İşgören Tatmini Üzerindeki Görece Etkisi: Nevşehir Örneği. Anatolia: Turizm Araştırmaları Dergisi. 2005;16(2):183-20.