İş Yaşam Kalitesini Artırmada İç Sosyal Sorumluluk Uygulamalarının Rolü

Year 2025, Volume: 29 Issue: 3, 539 - 553

Nadir Meksi

https://doi.org/10.53487/atasobed.1614705

Abstract

Bu çalışma, İç Kurumsal Sosyal Sorumluluk (İKSS) uygulamalarının çalışanların İş Yaşam
Kalitesi (İYK) üzerindeki etkisini Cezayir şirket bağlamında incelemektedir. Araştırma, iş-
yaşam dengesi, eğitim ve öğretim, çalışma koşulları, istihdam güvencesi, insan hakları,
işyeri çeşitliliği ve iş zenginleştirme olmak üzere yedi temel boyuta odaklanmaktadır.
Önceki araştırmalar ağırlıklı olarak Kurumsal Sosyal Sorumluluğun dışsal yönlerine
odaklanmışken, bu çalışma içsel İKSS uygulamalarını ve bunların çalışanların algıladığı iş
yaşam kalitesi üzerindeki doğrudan etkisini analiz ederek özgün bir katkı sunmaktadır.
Hassnaoui Grubu ve Chiali Grubu’ndan toplam 180 çalışanla yapılandırılmış bir anket
aracılığıyla veri toplanmıştır. SPSS kullanılarak yapılan istatistiksel analizler, İKSS ile İYK
arasında güçlü bir pozitif korelasyon olduğunu ortaya koymuştur (r = 0.767) ve İKSS,
İYK'deki varyansın %58,8’ini açıklamaktadır. Boyutlar arasında, insan hakları ile eğitim ve
öğretim en etkili faktörler olarak öne çıkmıştır. Bulgular, İKSS’nin destekleyici ve üretken
bir çalışma ortamı yaratmadaki önemini vurgulamaktadır. Çalışma, çalışanları
önceliklendiren ve onların kişisel ve profesyonel ihtiyaçlarını destekleyen kapsayıcı bir iş
ortamı geliştirmeye yönelik yenilikçi içsel sosyal sorumluluk stratejilerinin
benimsenmesini önermektedir.

Keywords

İç kurumsal sosyal sorumluluk, iş yaşam kalitesi, çalışma ortamı

The Role of Internal Social Responsibility Practices in Enhancing Quality of Work Life .

Abstract

This study investigates the impact of Internal Corporate Social Responsibility (ICSR)
practices on the Quality of Work Life (QWL) of employees in the Algerian company
context. It focuses on seven key dimensions: work-life balance, training and education,
working conditions, employment stability, human rights, workplace diversity, and job
enrichment. Unlike previous research, which focused mainly on external CSR aspects, this
research offers a novel contribution by analyzing internal CSR practices and their direct
influence on employees’ perceived Quality of Work Life. A total of 180 employees from
Hassnaoui Group and Chiali Group were surveyed using a structured questionnaire.
Statistical analysis using SPSS showed a strong positive correlation (r = 0.767) between
ICSR and QWL, with 58.8% of the variance in QWL explained by ICSR. Among the
dimensions, human rights and training and education had the greatest influence. These
findings highlight the importance of ICSR in creating a supportive and productive work
environment. The study recommends adopting innovative internal CSR strategies that
prioritize employees and foster a work environment supportive of their personal and
professional needs.

Keywords

Internal corporate social responsibility, quality of work life, work environment, work environment

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