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İstismarcı Yönetimin Örgütsel Özdeşleşme Üzerine Etkisinin İncelenmesi: Sağlık Çalışanları Üzerine Bir Uygulama

Year 2019, Volume: 23 Issue: 4, 1551 - 1569, 31.12.2019

Murat Baş

Abstract

Bu çalışmanın amacı istismarcı yönetimin örgütsel özdeşleşme üzerine etkisini incelemektir. Araştırmada değişkenler arasındaki ilişkiler yapılan literatür araştırması sonucunda oluşturulan modele göre incelenmiştir. Araştırma verileri Erzincan’da Sağlık Bakanlığı’na bağlı eğitim araştırma hastanesinin ek binalarında faaliyet gösteren 200 sağlık çalışanına uygulanan anket sonucunda elde edilmiştir. Elde edilen bu veriler SPSS ve AMOS istatistik programları kullanılarak analiz edilmiştir. Araştırma sonucunda, istismarcı yönetim ile örgütsel özdeşleşme arasında negatif yönlü bir ilişki olduğu sonucuna ulaşılmıştır. Bulgulara göre istismarcı yönetim, çalışanların örgütsel özdeşleşmelerine olumsuz etki yapmakta, bu olumsuz etki neticesinde çalışanların işten ayrılma niyetlerinin artmasına neden olmaktadır. Bu çalışmanın istismarcı yönetim ve örgütsel özdeşleşme kavramlarının daha iyi anlaşılması açısından literatüre önemli katkı yapacağı düşünülmektedir. Araştırma sonucunda elde edilen bilgiler ışığında yöneticilere ve gelecekte yapılacak çalışmalara önerilerde bulunulmuştur

Keywords

İstismarcı Yönetim Örgütsel Özdeşleşme

References

  • Aryee, S., Chen, Z. X., Sun, L.-Y., & Debrah, Y. A. (2007). Antecedents and outcomes of abusive supervision: Test of a trickle-down model. Journal of Applied Psychology, 92(1), 191–201.
  • Ashforth, B. E., & Mael, F. (1989). Social Identity Theory and the Organization. The Academy of Management Review, 14(1), 20-39
  • Ashforth, B. E. (2009). Petty tyranny in organizations: A preliminary examination of antecedents and consequences. Canadian Journal of Administrative Sciences, 14, 126–140.
  • van Dick, R., Christ, O., Stellmacher, J., Wagner, U., Ahlswede, O., Grubba, C., Tissington, P. A. (2004). Should I Stay or Should I Go? Explaining Turnover Intentions with Organizational Identification and Job Satisfaction*. British Journal of Management, 15(4), 351–360.
  • Duffy, M. K., Ganster, D. C., & Pagon, M. (2002). Social Undermining in the Workplace. Academy of Management Journal, 45(2), 331–351.
  • Dutton, J., Dukerich, J. and Harquail, C. (1994) ‘Organizational Images and Member Identification’, Administrative Science Quarterly, 39: 239–263.
  • Frenkel, S. J., & Yu, C. (2011). Managing Coworker Assistance Through Organizational Identification. Human Performance, 24(5), 387–404.
  • Gok, S., Karatuna, I., & Karaca, P. O. (2015). The Role of Perceived Supervisor Support and Organizational Identification in Job Satisfaction. Procedia - Social and Behavioral Sciences, 177, 38–42.
  • Gürbüz, S., & Şahin, F. (2018). Sosyal Bilimlerde Araştırma Yöntemleri Felsefe-Yöntem-Analiz, 5. Baskı, Seçkin Yayıncılık, Ankara.
  • Harris, K. J., Harvey, P., Harris, R. B., & Cast, M. (2013). An Investigation of Abusive Supervision, Vicarious Abusive Supervision, and Their Joint Impacts. The Journal of Social Psychology, 153(1), 38–50.
  • Hinrichs J.R. (1964) The attitudes of research chemists. Journal of Applied Psychology 48, 287–293.
  • Hoobler, Jenny M., and Daniel J. Brass. 2006. Abusive supervision and family undermining as displaced aggression. Journal of Applied Psychology 91 (5): 1125-1133.
  • Hobman, E. V., Restubog, S. L. D., Bordia, P., & Tang, R. L. (2009). Abusive Supervision in Advising Relationships: Investigating the Role of Social Support. Applied Psychology, 58(2), 233–256.
  • Katrinli, A., Atabay, G., Gunay, G., & Guneri, B. (2009). Exploring the antecedents of organizational identification: the role of job dimensions, individual characteristics and job involvement. Journal of Nursing Management, 17(1), 66–73.
  • Kayış, A. (2010). Güvenilirlik analizi, SPSS uygulamalı çok değişkenli istatistik teknikleri, 401-419, Ed. Şeref Kalaycı, 5. Baskı, Asil Yayın Dağıtım, Ankara.
  • Keashly, L. (1998). Emotional abuse in the workplace: Conceptual and empirical issues. Journal of Emotional Abuse, 1, 85–117.
  • Keashly L., Trott, V. ve MacLean, L.M. (1994) Abusive Behavior in the Workplace: A Preliminary Investigation, Violence and Victims, Vol 9 Issue 4, 341-357.
  • van Knippenberg, D. ve van Schie, E.C.M (2000) Foci and correlates of organizational identification, Journal of Occupational and Organizational Psychology, 73, 137–147.
  • van Knippenberg, D. ve Sleebos, E. (2006) Organizational identification versus organizational commitment: Self-definition, social exchange, and job attitudes, Journal of Organizational Behavior, 27, 571–584.
  • van Knippenberg, D., van Dick, R. & Tavares, S. (2007). Social identity and social exchange: identification, support, and withdrawal from the job. Journal of Applied Social Psychology. 37 (3), 457-477.
  • Koçak, D. (2019). İstismarcı Yönetimin Prososyal Motivasyon Üzerindeki Etkisinde Örgütsel Özdeşleşmenin Aracı Etkisi. İşletme Araştırmaları Dergisi, 11(1), 517-528.
  • Köksal, K.& Gürsoy, A. (2019). İstismarci Yönetimin İşten Ayrilma Niyetine Etkisinde Örgütsel Etik İlkelerin Düzenleyici Ve Araci Rolü. Manisa Celal Bayar Üniversitesi Sosyal Bilimler Dergisi, 17(2), 347-365.
  • Kreiner, G. E., & Ashforth, B. E. (2003). Evidence toward an expanded model of organizational identification. Journal of Organizational Behavior, 25(1), 1–27.
  • Lee, S. M. (1971). An Empirical Analysis of Organizational Identification. Academy of Management Journal, 14(2), 213–226.
  • Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13(2), 103-123.
  • Meydan, C. H., & Şeşen, H. (2015). Yapısal Eşitlik Modeli AMOS Uygulamaları.
  • Mitchell, M. S., & Ambrose, M. L. (2007). Abusive supervision and workplace deviance and the moderating effects of negative reciprocity beliefs. Journal of Applied Psychology, 92(4), 1159–1168.
  • O’Reilly, C., & Chatman, J. (1986). Organizational commitment and psychological attachment: The effects of compliance, identification and internalization on prosocial behavior. Journal of Applied Psychology, 71, 492–499.
  • Palanski, M., Avey, J. B., & Jiraporn, N. (2013). The Effects of Ethical Leadership and Abusive Supervision on Job Search Behaviors in the Turnover Process. Journal of Business Ethics, 121(1), 135–146.
  • Pratt, M. G. (1998). To be or not to be? Central questions in organizational identification. In D. A. Whetten & P. C. Godfrey (Eds.), Identity in organizations: Building theory through conversation (pp. 171–207).
  • Reade, C. (2001) Antecedents of organizational identification in multinational corporations: fostering psychological attachment to the local subsidiary and the global organization. Journal of Human Resource Management 12(8), 1269–1291.
  • Restubog, S. L. D., Scott, K. L., & Zagenczyk, T. J. (2011). When distress hits home: The role of contextual factors and psychological distress in predicting employees’ responses to abusive supervision. Journal of Applied Psychology, 96(4), 713–729.
  • Riketta, M. (2005). Organizational identification: A meta-analysis. Journal of Vocational Behavior, 66(2), 358–384.
  • Tajfel, H. (1978). ‘The achievement of group differentiation’. In: Tajfel, H. (Ed.) DzfSerentiation Between Social Groups: Studies in the Social Psychology of Intergroup Relations, Academic Press, London.
  • Tepper, Bennett J. 2000. Consequences of Abusive Supervision. The Academy of Management Journal 43 (2):178-190.
  • Tepper, B. J., Duffy, M. K., Henle, C. A., & Lambert, L. S. (2006). Procedural Injustice, Victim Precipitation, And Abusive Supervision. Personnel Psychology, 59(1), 101–123.
  • Tepper, B. J. (2007). Abusive Supervision in Work Organizations: Review, Synthesis, and Research Agenda. Journal of Management, 33(3), 261–289.
  • Tepper, B. J., Moss, S. E., & Duffy, M. K. (2011). Predictors of Abusive Supervision: Supervisor Perceptions of Deep-Level Dissimilarity, Relationship Conflict, and Subordinate Performance. Academy of Management Journal, 54(2), 279–294.
  • Ural, A. ve Kılıç, İ. (2005). Bilimsel Araştırma Süreci Ve SPSS İle Veri Analizi, Detay Yayıncılık, Ankara.
  • Ülbeği, İ. D., Özgen, H.M. ve Özgen, H. (2014). Türkiye’de istismarcı yönetim ölçeğinin uyarlaması: güvenirlik ve geçerlik analizi. Ç.Ü. Sosyal Bilimler Enstitüsü Dergisi, 23(1), 1-12.
  • Yamada, D. 2008. Workplace Bullying and Ethical Leadership. The Journal of Values-Based Leadership Vol. 1 Issue 2 1-14.
  • Zhang, Y., & Liao, Z. (2015). Consequences of abusive supervision: A meta-analytic review. Asia Pacific Journal of Management, 32(4), 959–987. doi:10.1007/s10490-015-9425-0 .
  • Zellars, K. L., Tepper, B. J., & Duffy, M. K. (2002). Abusive supervision and subordinates’ organizational citizenship behavior. Journal of Applied Psychology, 87(6), 1068–1076.

Year 2019, Volume: 23 Issue: 4, 1551 - 1569, 31.12.2019

Murat Baş

Abstract

References

  • Aryee, S., Chen, Z. X., Sun, L.-Y., & Debrah, Y. A. (2007). Antecedents and outcomes of abusive supervision: Test of a trickle-down model. Journal of Applied Psychology, 92(1), 191–201.
  • Ashforth, B. E., & Mael, F. (1989). Social Identity Theory and the Organization. The Academy of Management Review, 14(1), 20-39
  • Ashforth, B. E. (2009). Petty tyranny in organizations: A preliminary examination of antecedents and consequences. Canadian Journal of Administrative Sciences, 14, 126–140.
  • van Dick, R., Christ, O., Stellmacher, J., Wagner, U., Ahlswede, O., Grubba, C., Tissington, P. A. (2004). Should I Stay or Should I Go? Explaining Turnover Intentions with Organizational Identification and Job Satisfaction*. British Journal of Management, 15(4), 351–360.
  • Duffy, M. K., Ganster, D. C., & Pagon, M. (2002). Social Undermining in the Workplace. Academy of Management Journal, 45(2), 331–351.
  • Dutton, J., Dukerich, J. and Harquail, C. (1994) ‘Organizational Images and Member Identification’, Administrative Science Quarterly, 39: 239–263.
  • Frenkel, S. J., & Yu, C. (2011). Managing Coworker Assistance Through Organizational Identification. Human Performance, 24(5), 387–404.
  • Gok, S., Karatuna, I., & Karaca, P. O. (2015). The Role of Perceived Supervisor Support and Organizational Identification in Job Satisfaction. Procedia - Social and Behavioral Sciences, 177, 38–42.
  • Gürbüz, S., & Şahin, F. (2018). Sosyal Bilimlerde Araştırma Yöntemleri Felsefe-Yöntem-Analiz, 5. Baskı, Seçkin Yayıncılık, Ankara.
  • Harris, K. J., Harvey, P., Harris, R. B., & Cast, M. (2013). An Investigation of Abusive Supervision, Vicarious Abusive Supervision, and Their Joint Impacts. The Journal of Social Psychology, 153(1), 38–50.
  • Hinrichs J.R. (1964) The attitudes of research chemists. Journal of Applied Psychology 48, 287–293.
  • Hoobler, Jenny M., and Daniel J. Brass. 2006. Abusive supervision and family undermining as displaced aggression. Journal of Applied Psychology 91 (5): 1125-1133.
  • Hobman, E. V., Restubog, S. L. D., Bordia, P., & Tang, R. L. (2009). Abusive Supervision in Advising Relationships: Investigating the Role of Social Support. Applied Psychology, 58(2), 233–256.
  • Katrinli, A., Atabay, G., Gunay, G., & Guneri, B. (2009). Exploring the antecedents of organizational identification: the role of job dimensions, individual characteristics and job involvement. Journal of Nursing Management, 17(1), 66–73.
  • Kayış, A. (2010). Güvenilirlik analizi, SPSS uygulamalı çok değişkenli istatistik teknikleri, 401-419, Ed. Şeref Kalaycı, 5. Baskı, Asil Yayın Dağıtım, Ankara.
  • Keashly, L. (1998). Emotional abuse in the workplace: Conceptual and empirical issues. Journal of Emotional Abuse, 1, 85–117.
  • Keashly L., Trott, V. ve MacLean, L.M. (1994) Abusive Behavior in the Workplace: A Preliminary Investigation, Violence and Victims, Vol 9 Issue 4, 341-357.
  • van Knippenberg, D. ve van Schie, E.C.M (2000) Foci and correlates of organizational identification, Journal of Occupational and Organizational Psychology, 73, 137–147.
  • van Knippenberg, D. ve Sleebos, E. (2006) Organizational identification versus organizational commitment: Self-definition, social exchange, and job attitudes, Journal of Organizational Behavior, 27, 571–584.
  • van Knippenberg, D., van Dick, R. & Tavares, S. (2007). Social identity and social exchange: identification, support, and withdrawal from the job. Journal of Applied Social Psychology. 37 (3), 457-477.
  • Koçak, D. (2019). İstismarcı Yönetimin Prososyal Motivasyon Üzerindeki Etkisinde Örgütsel Özdeşleşmenin Aracı Etkisi. İşletme Araştırmaları Dergisi, 11(1), 517-528.
  • Köksal, K.& Gürsoy, A. (2019). İstismarci Yönetimin İşten Ayrilma Niyetine Etkisinde Örgütsel Etik İlkelerin Düzenleyici Ve Araci Rolü. Manisa Celal Bayar Üniversitesi Sosyal Bilimler Dergisi, 17(2), 347-365.
  • Kreiner, G. E., & Ashforth, B. E. (2003). Evidence toward an expanded model of organizational identification. Journal of Organizational Behavior, 25(1), 1–27.
  • Lee, S. M. (1971). An Empirical Analysis of Organizational Identification. Academy of Management Journal, 14(2), 213–226.
  • Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13(2), 103-123.
  • Meydan, C. H., & Şeşen, H. (2015). Yapısal Eşitlik Modeli AMOS Uygulamaları.
  • Mitchell, M. S., & Ambrose, M. L. (2007). Abusive supervision and workplace deviance and the moderating effects of negative reciprocity beliefs. Journal of Applied Psychology, 92(4), 1159–1168.
  • O’Reilly, C., & Chatman, J. (1986). Organizational commitment and psychological attachment: The effects of compliance, identification and internalization on prosocial behavior. Journal of Applied Psychology, 71, 492–499.
  • Palanski, M., Avey, J. B., & Jiraporn, N. (2013). The Effects of Ethical Leadership and Abusive Supervision on Job Search Behaviors in the Turnover Process. Journal of Business Ethics, 121(1), 135–146.
  • Pratt, M. G. (1998). To be or not to be? Central questions in organizational identification. In D. A. Whetten & P. C. Godfrey (Eds.), Identity in organizations: Building theory through conversation (pp. 171–207).
  • Reade, C. (2001) Antecedents of organizational identification in multinational corporations: fostering psychological attachment to the local subsidiary and the global organization. Journal of Human Resource Management 12(8), 1269–1291.
  • Restubog, S. L. D., Scott, K. L., & Zagenczyk, T. J. (2011). When distress hits home: The role of contextual factors and psychological distress in predicting employees’ responses to abusive supervision. Journal of Applied Psychology, 96(4), 713–729.
  • Riketta, M. (2005). Organizational identification: A meta-analysis. Journal of Vocational Behavior, 66(2), 358–384.
  • Tajfel, H. (1978). ‘The achievement of group differentiation’. In: Tajfel, H. (Ed.) DzfSerentiation Between Social Groups: Studies in the Social Psychology of Intergroup Relations, Academic Press, London.
  • Tepper, Bennett J. 2000. Consequences of Abusive Supervision. The Academy of Management Journal 43 (2):178-190.
  • Tepper, B. J., Duffy, M. K., Henle, C. A., & Lambert, L. S. (2006). Procedural Injustice, Victim Precipitation, And Abusive Supervision. Personnel Psychology, 59(1), 101–123.
  • Tepper, B. J. (2007). Abusive Supervision in Work Organizations: Review, Synthesis, and Research Agenda. Journal of Management, 33(3), 261–289.
  • Tepper, B. J., Moss, S. E., & Duffy, M. K. (2011). Predictors of Abusive Supervision: Supervisor Perceptions of Deep-Level Dissimilarity, Relationship Conflict, and Subordinate Performance. Academy of Management Journal, 54(2), 279–294.
  • Ural, A. ve Kılıç, İ. (2005). Bilimsel Araştırma Süreci Ve SPSS İle Veri Analizi, Detay Yayıncılık, Ankara.
  • Ülbeği, İ. D., Özgen, H.M. ve Özgen, H. (2014). Türkiye’de istismarcı yönetim ölçeğinin uyarlaması: güvenirlik ve geçerlik analizi. Ç.Ü. Sosyal Bilimler Enstitüsü Dergisi, 23(1), 1-12.
  • Yamada, D. 2008. Workplace Bullying and Ethical Leadership. The Journal of Values-Based Leadership Vol. 1 Issue 2 1-14.
  • Zhang, Y., & Liao, Z. (2015). Consequences of abusive supervision: A meta-analytic review. Asia Pacific Journal of Management, 32(4), 959–987. doi:10.1007/s10490-015-9425-0 .
  • Zellars, K. L., Tepper, B. J., & Duffy, M. K. (2002). Abusive supervision and subordinates’ organizational citizenship behavior. Journal of Applied Psychology, 87(6), 1068–1076.
There are 43 citations in total.

Details

Primary Language Turkish
Journal Section Makaleler
Authors

Murat Baş

Publication Date December 31, 2019
Published in Issue Year 2019 Volume: 23 Issue: 4

Cite

APA Baş, M. (2019). İstismarcı Yönetimin Örgütsel Özdeşleşme Üzerine Etkisinin İncelenmesi: Sağlık Çalışanları Üzerine Bir Uygulama. Atatürk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 23(4), 1551-1569.
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