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POSTA HİZMETLERİ SEKTÖRÜNÜN ETKİNLİĞİ: BİR LİTERATÜR İNCELEMESİ

Year 2019, Volume: 2 Issue: 2, 199 - 220, 17.07.2019
https://doi.org/10.33416/baybem.591366

Abstract

Posta
hizmetleri endüstrisi, hizmet sektörü içerisinde önemli bir yer teşkil
etmektedir. Teknoloji ve iletişim biçimlerinin değişimi bu sektörü küresel
ölçekte yapısal değişime zorlamıştır. Bu değişim bir yandan eski faaliyet
biçiminin yeni talepler karşısında yetersiz kalmasından kaynaklanırken, diğer
taraftan sektördeki mülkiyet tartışmaları ekseninde gerçekleşmektedir. Bu
tartışmaların neredeyse tamamının odağında da etkinlik kaygılarının olduğu
görülmektedir.  Bu çalışmanın amacı,
geniş bir değişimin eşiğinde olan posta hizmetleri sektörünün etkinliğini
araştıran çalışmaların incelenmesidir. Çalışmalar kronolojik bir sıraya göre
ele alınarak sektöre olan bakış açısının seyri gözlemlenmiştir. Çalışmanın
sonucunda sektörün etkinliğinin incelenmesinde en önemli motivasyon
kaynaklarının mülkiyet yapısı ile piyasa yapısı olduğu görülmüştür.

References

  • Bradley, M. D. Ve Baron, D. M. (1993). “Measuring Performance in a Multiproduct Firm: An Application to the U.S. Postal Service”. Operations Reearch, 41(3), 450-458.
  • Borenstein, D., Becker, J. L., Prado, V. J., (2004),"Measuring The Efficiency Of Brazilian Post Office Stores Using Data Envelopment Analysis". International Journal of Operations & Production Management, 24(10), 1055 – 1078.
  • Cazals, C., Dudley, P., Florens, J.P., Patel, S., Rodriguez, F., (2008). “Delivery Offices Cost Frontier: A Robust Nonparametric Approach With Exogenous Variables”. Review of Network Economics, 7(2), 294-308.
  • Çakır, S., Perçin, S., Min, M. (2015). “Evaluating The Comparative Efficiency Of The Postal Services In OECD Countries Using Context-Dependent And Measure-Specific Data Envelopment Analysis”, Benchmarking: An International Journal, 22 (5) 839 – 856.
  • Çetin, V. R. (2007). Posta Hizmetlerinin Serbestleştirilmesi ve Regülasyonu: Türkiye Posta Sektörü Reformu İçin Bir Öneri. DPT Uzmanlık Tezleri, Yayın No: DPT:2746.
  • Comandini, V. V., Consiglio, A., Gori, S., Piccinin, E., Pierleoni, M. R. (2010). “The Altmark Ruling And Approaches To Measuring Efficiency Of Postal Operators”. Michael A. Crew and Paul R. Kleindorfer (ed.), Heightening Competition In The Postal And Delivery Sector. Edward Elgar Publishing, 70-84.
  • Crew, M. A. ve Kleindorfer, P.R. (1992) The Economics Of Postal Service. Springer Science+Business Media, New York.
  • Doble, M. (1995). “Measuring And Improving Technical Efficiency In UK Post Office Counters Using Data Envelopment Analysis”. Annals of Public and Cooperative Economics, 66(1), 31-64.
  • Felix, T.S., Chan, H.K., Lau, H.C.W., Ralph, W.L. Ip, (2006),"An AHP Approach In Benchmarking Logistics Performance Of The Postal Industry", Benchmarking: An International Journal, 13 (6), 636 – 661.
  • Filippini, M. ve Zola, M. (2005). “Economies Of Scale And Cost Efficiency In The Postal Services: Empirical Evidence From Switzerland”. Applied Economics Letters, 12, 437-441.
  • Gupta, J. N. D. Ve Krajewski, L. J. (1977). “Operations Research In Postal Services – A Survey”. Comp.& Ops. Res., 4, 235-246.
  • Harman, G., Koevoets, W., Requejo, A., M, E. Vd., Waghe, N. (2010). “The Effect Of Falling Volumes On Traditional Efficiency Analysis”. Michael A. Crew and Paul R. Kleindorfer (ed.), Heightening Competition In The Postal And Delivery Sector. Edward Elgar Publishing, 135-148.
  • Hermann, C. (2011). “The Liberalization of European Postal Markets: The Response of Firms and Impacts on Employment and Services”. Competition and Change, 15(4), 253-273.
  • Hill, Sir R. (1837). Post Office Reform.
  • Iturralde, M.J. ve Quiros, C. (2008). “Analysis of efficiency of the European postal sector”. Int. J. Production Economics 114, 84-90.
  • Knezevic, N., Trubint, N., Macura, D., Bojovic, N. (2011). “A Two Level Approach For Human Resource Planning Towards Organizational Efficiency Of A Postal Distribution System”. Economic Computation And Economic Cybernetics Studies And Research Academy of Economic Studies 45(4)155-168.
  • Maruyama, S. ve Nakajima, T. (2002). “Efficiency Measurement And Productivity Analysis For Japanese Postal Service”. Institute for Posts and Telecommunications Policy, Tokyo.
  • Mizutani, F. ve Uranishi, S. (2003). “The Post Office vs. Parcel Delivery Companies: Competition Effects On Costs And Productivity”. Journal Of Regulatory Economics, 23 (3), 299-319.
  • OECD, (1999). “Promoting Competition in Postal Services”, Paris.
  • Perelman, S. ve Pestieau P. (1994). “A Comparative Performance Study of Postal Services: A Productive Efficiency Approach”. Annales d'Économie et de Statistique, 33, 187-202.
  • Quirós, C. (2011) “Liberalization And Efficiency In The European Postal Sector”. Applied Economics Letters, 18 (12), 1155-1158.
  • Ralevic, P., Dobrodolac, M., Markovic, D. (2014). “Using A Nonparametric Technique To Measure The Cost Efficiency Of Postal Delivery Branches”. Central European Jornal Of Operation Research, 24 (3).
  • Ralevic, P., Dobrodolac, M., Markovic, D., Mladenovic, S. (2015). “The Measurement of Public Postal Operators’ Profit Efficiency By Using Data Envelopment Analysis (DEA): A Case Study Of The European Union Member States and Serbia”. Inzinerine Ekonomika-Engineering Economics, 26 (2), 159-168.
  • Register, C. A. (1988). “Technical Efficiency Within The US Postal Service And The Postal Reorganization Act of 1970”. Applied Economics, 20(9), 1185-1197.
  • Tatje, E. G. ve Lovell, C. A. K. (2008). “Productivity At The Post: Its Drivers And Its Distribution”. J. Regul. Econ, 33, 133-158.
  • Tochkov, K. (2015). “The Efficiency Of Postal Services In The Age Of Market Liberalization And The Internet: Evidence From Central and Eastern Europe”. Utilities Policy 36, 35-42.
Year 2019, Volume: 2 Issue: 2, 199 - 220, 17.07.2019
https://doi.org/10.33416/baybem.591366

Abstract

References

  • Bradley, M. D. Ve Baron, D. M. (1993). “Measuring Performance in a Multiproduct Firm: An Application to the U.S. Postal Service”. Operations Reearch, 41(3), 450-458.
  • Borenstein, D., Becker, J. L., Prado, V. J., (2004),"Measuring The Efficiency Of Brazilian Post Office Stores Using Data Envelopment Analysis". International Journal of Operations & Production Management, 24(10), 1055 – 1078.
  • Cazals, C., Dudley, P., Florens, J.P., Patel, S., Rodriguez, F., (2008). “Delivery Offices Cost Frontier: A Robust Nonparametric Approach With Exogenous Variables”. Review of Network Economics, 7(2), 294-308.
  • Çakır, S., Perçin, S., Min, M. (2015). “Evaluating The Comparative Efficiency Of The Postal Services In OECD Countries Using Context-Dependent And Measure-Specific Data Envelopment Analysis”, Benchmarking: An International Journal, 22 (5) 839 – 856.
  • Çetin, V. R. (2007). Posta Hizmetlerinin Serbestleştirilmesi ve Regülasyonu: Türkiye Posta Sektörü Reformu İçin Bir Öneri. DPT Uzmanlık Tezleri, Yayın No: DPT:2746.
  • Comandini, V. V., Consiglio, A., Gori, S., Piccinin, E., Pierleoni, M. R. (2010). “The Altmark Ruling And Approaches To Measuring Efficiency Of Postal Operators”. Michael A. Crew and Paul R. Kleindorfer (ed.), Heightening Competition In The Postal And Delivery Sector. Edward Elgar Publishing, 70-84.
  • Crew, M. A. ve Kleindorfer, P.R. (1992) The Economics Of Postal Service. Springer Science+Business Media, New York.
  • Doble, M. (1995). “Measuring And Improving Technical Efficiency In UK Post Office Counters Using Data Envelopment Analysis”. Annals of Public and Cooperative Economics, 66(1), 31-64.
  • Felix, T.S., Chan, H.K., Lau, H.C.W., Ralph, W.L. Ip, (2006),"An AHP Approach In Benchmarking Logistics Performance Of The Postal Industry", Benchmarking: An International Journal, 13 (6), 636 – 661.
  • Filippini, M. ve Zola, M. (2005). “Economies Of Scale And Cost Efficiency In The Postal Services: Empirical Evidence From Switzerland”. Applied Economics Letters, 12, 437-441.
  • Gupta, J. N. D. Ve Krajewski, L. J. (1977). “Operations Research In Postal Services – A Survey”. Comp.& Ops. Res., 4, 235-246.
  • Harman, G., Koevoets, W., Requejo, A., M, E. Vd., Waghe, N. (2010). “The Effect Of Falling Volumes On Traditional Efficiency Analysis”. Michael A. Crew and Paul R. Kleindorfer (ed.), Heightening Competition In The Postal And Delivery Sector. Edward Elgar Publishing, 135-148.
  • Hermann, C. (2011). “The Liberalization of European Postal Markets: The Response of Firms and Impacts on Employment and Services”. Competition and Change, 15(4), 253-273.
  • Hill, Sir R. (1837). Post Office Reform.
  • Iturralde, M.J. ve Quiros, C. (2008). “Analysis of efficiency of the European postal sector”. Int. J. Production Economics 114, 84-90.
  • Knezevic, N., Trubint, N., Macura, D., Bojovic, N. (2011). “A Two Level Approach For Human Resource Planning Towards Organizational Efficiency Of A Postal Distribution System”. Economic Computation And Economic Cybernetics Studies And Research Academy of Economic Studies 45(4)155-168.
  • Maruyama, S. ve Nakajima, T. (2002). “Efficiency Measurement And Productivity Analysis For Japanese Postal Service”. Institute for Posts and Telecommunications Policy, Tokyo.
  • Mizutani, F. ve Uranishi, S. (2003). “The Post Office vs. Parcel Delivery Companies: Competition Effects On Costs And Productivity”. Journal Of Regulatory Economics, 23 (3), 299-319.
  • OECD, (1999). “Promoting Competition in Postal Services”, Paris.
  • Perelman, S. ve Pestieau P. (1994). “A Comparative Performance Study of Postal Services: A Productive Efficiency Approach”. Annales d'Économie et de Statistique, 33, 187-202.
  • Quirós, C. (2011) “Liberalization And Efficiency In The European Postal Sector”. Applied Economics Letters, 18 (12), 1155-1158.
  • Ralevic, P., Dobrodolac, M., Markovic, D. (2014). “Using A Nonparametric Technique To Measure The Cost Efficiency Of Postal Delivery Branches”. Central European Jornal Of Operation Research, 24 (3).
  • Ralevic, P., Dobrodolac, M., Markovic, D., Mladenovic, S. (2015). “The Measurement of Public Postal Operators’ Profit Efficiency By Using Data Envelopment Analysis (DEA): A Case Study Of The European Union Member States and Serbia”. Inzinerine Ekonomika-Engineering Economics, 26 (2), 159-168.
  • Register, C. A. (1988). “Technical Efficiency Within The US Postal Service And The Postal Reorganization Act of 1970”. Applied Economics, 20(9), 1185-1197.
  • Tatje, E. G. ve Lovell, C. A. K. (2008). “Productivity At The Post: Its Drivers And Its Distribution”. J. Regul. Econ, 33, 133-158.
  • Tochkov, K. (2015). “The Efficiency Of Postal Services In The Age Of Market Liberalization And The Internet: Evidence From Central and Eastern Europe”. Utilities Policy 36, 35-42.
There are 26 citations in total.

Details

Primary Language Turkish
Journal Section Articles
Authors

Faruk Sezer 0000-0003-2029-5064

Publication Date July 17, 2019
Submission Date July 12, 2019
Published in Issue Year 2019 Volume: 2 Issue: 2

Cite

APA Sezer, F. (2019). POSTA HİZMETLERİ SEKTÖRÜNÜN ETKİNLİĞİ: BİR LİTERATÜR İNCELEMESİ. İşletme Ekonomi Ve Yönetim Araştırmaları Dergisi, 2(2), 199-220. https://doi.org/10.33416/baybem.591366

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