Research Article

Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model

Volume: 10 Number: 2 June 30, 2025
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Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model

Abstract

This study examines the intention to use metaverse technology in online shopping in Turkey from the consumer behavior perspective with the Technology Acceptance Model (TAM). In the study, which uses the survey technique in the context of numerical research, data obtained from 471 participants with online shopping experience and questions created for the research were analyzed. As a result of the data analyzed using the structural equation model, it is understood that perceived usefulness and ease of use from the metaverse significantly and positively affect consumer attitudes; consumer attitudes also affect behavioral intention, and ultimately behavioral intention positively affects actual use. The statistical findings obtained from the study show that metaverse technology is an important factor in directing consumer behavior in online shopping environments and it is understood that these results overlap with studies conducted in similar areas in the literature. The study emphasizes the need for marketers and businesses running in the online environment to develop innovative and consumer-oriented strategies to increase consumers' usefulness and ease of use in the metaverse environment and contributes to future studies in this field.

Keywords

Metaverse, Consumer Behavior, Online Shopping, Technology Acceptance Model.

References

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APA
Narcı, M. T. (2025). Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model. Bulletin of Economic Theory and Analysis, 10(2), 707-725. https://doi.org/10.25229/beta.1624220
AMA
1.Narcı MT. Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model. Beta. 2025;10(2):707-725. doi:10.25229/beta.1624220
Chicago
Narcı, Muhammed Talha. 2025. “Examining Attitudes Toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model”. Bulletin of Economic Theory and Analysis 10 (2): 707-25. https://doi.org/10.25229/beta.1624220.
EndNote
Narcı MT (June 1, 2025) Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model. Bulletin of Economic Theory and Analysis 10 2 707–725.
IEEE
[1]M. T. Narcı, “Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model”, Beta, vol. 10, no. 2, pp. 707–725, June 2025, doi: 10.25229/beta.1624220.
ISNAD
Narcı, Muhammed Talha. “Examining Attitudes Toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model”. Bulletin of Economic Theory and Analysis 10/2 (June 1, 2025): 707-725. https://doi.org/10.25229/beta.1624220.
JAMA
1.Narcı MT. Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model. Beta. 2025;10:707–725.
MLA
Narcı, Muhammed Talha. “Examining Attitudes Toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model”. Bulletin of Economic Theory and Analysis, vol. 10, no. 2, June 2025, pp. 707-25, doi:10.25229/beta.1624220.
Vancouver
1.Muhammed Talha Narcı. Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model. Beta. 2025 Jun. 1;10(2):707-25. doi:10.25229/beta.1624220