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Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model

Cilt: 10 Sayı: 2 30 Haziran 2025
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Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model

Öz

This study examines the intention to use metaverse technology in online shopping in Turkey from the consumer behavior perspective with the Technology Acceptance Model (TAM). In the study, which uses the survey technique in the context of numerical research, data obtained from 471 participants with online shopping experience and questions created for the research were analyzed. As a result of the data analyzed using the structural equation model, it is understood that perceived usefulness and ease of use from the metaverse significantly and positively affect consumer attitudes; consumer attitudes also affect behavioral intention, and ultimately behavioral intention positively affects actual use. The statistical findings obtained from the study show that metaverse technology is an important factor in directing consumer behavior in online shopping environments and it is understood that these results overlap with studies conducted in similar areas in the literature. The study emphasizes the need for marketers and businesses running in the online environment to develop innovative and consumer-oriented strategies to increase consumers' usefulness and ease of use in the metaverse environment and contributes to future studies in this field.

Anahtar Kelimeler

Metaverse, Consumer Behavior, Online Shopping, Technology Acceptance Model.

Kaynakça

  1. Ali, S. A., & Khan, R. (2023). Metaverse marketing vs digital marketing. International Journal of Innovative Science and Research Technology, 8(1), 385-388.
  2. Anderson, J., & Rainie, L. (2022). The metaverse in 2040. Pew Research Centre, 30, 4.
  3. Argo, J. J. (2020). A contemporary review of three types of social influence in consumer psychology. Consumer Psychology Review, 3(1), 126-140.
  4. Argo, J. J., & Dahl, D. W. (2020). Social influence in the retail context: a contemporary review of the literature. Journal of Retailing, 96(1), 25-39.
  5. Arvas, İ. S. (2022). Gutenberg galaksisinden meta evrenine: üçüncü kuşak internet, web 3.0. AJIT-e: Academic Journal of Information Technology, 13(48), 53-71.
  6. Assaker, G. (2020). Age and gender differences in online travel reviews and user-generated-content (UGC) adoption: extending the technology acceptance model (TAM) with credibility theory. Journal of Hospitality Marketing & Management, 29(4), 428-449.
  7. Averbek, G. S., & Türkyılmaz, C. A. (2022). Sanal Evrende Markaların Geleceği: Yeni İnternet Dünyası Metaverse ve Marka Uygulamaları. Sosyal Bilimlerde Multidisipliner Çalışmalar Teori, Uygulama ve Analizler, 99.
  8. Belk, R. W. (2013). Extended self in a digital world. Journal of consumer research, 40(3), 477-500.
  9. Belk, R., Humayun, M., & Brouard, M. (2022). Money, possessions, and ownership in the Metaverse: NFTs, cryptocurrencies, Web3 and Wild Markets. Journal of Business Research, 153, 198-205.
  10. Buchholz, F., Oppermann, L., & Prinz, W. (2022). There’s more than one metaverse. i-com, 21(3), 313-324. Bushell, C. (2022). The impact of metaverse on branding and marketing. Available at SSRN 4144628.

Kaynak Göster

APA
Narcı, M. T. (2025). Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model. Bulletin of Economic Theory and Analysis, 10(2), 707-725. https://doi.org/10.25229/beta.1624220
AMA
1.Narcı MT. Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model. beta. 2025;10(2):707-725. doi:10.25229/beta.1624220
Chicago
Narcı, Muhammed Talha. 2025. “Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model”. Bulletin of Economic Theory and Analysis 10 (2): 707-25. https://doi.org/10.25229/beta.1624220.
EndNote
Narcı MT (01 Haziran 2025) Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model. Bulletin of Economic Theory and Analysis 10 2 707–725.
IEEE
[1]M. T. Narcı, “Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model”, beta, c. 10, sy 2, ss. 707–725, Haz. 2025, doi: 10.25229/beta.1624220.
ISNAD
Narcı, Muhammed Talha. “Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model”. Bulletin of Economic Theory and Analysis 10/2 (01 Haziran 2025): 707-725. https://doi.org/10.25229/beta.1624220.
JAMA
1.Narcı MT. Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model. beta. 2025;10:707–725.
MLA
Narcı, Muhammed Talha. “Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model”. Bulletin of Economic Theory and Analysis, c. 10, sy 2, Haziran 2025, ss. 707-25, doi:10.25229/beta.1624220.
Vancouver
1.Muhammed Talha Narcı. Examining Attitudes toward the Metaverse and Consumer Behavior through the Perspective of the Technology Acceptance Model. beta. 01 Haziran 2025;10(2):707-25. doi:10.25229/beta.1624220