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AN INNOVATION DRIVEN KNOWLEDGE MANAGEMENT FRAMEWORK FOR SME

Year 2009, Volume: 4 Issue: 2, 75 - 84, 01.12.2009

Abstract

Over the last decade many SME organizations have understood the strategic importance of managing and leveraging a wide variety of intellectual assets that are usually found scattered across individuals, departments, documents, and databases. While various researchers and vendors have developed and implemented specialist Knowledge Management Frameworks (KMF) for large organization, many small and medium enterprise (SME) organizations still face the challenge of selecting affordable frameworks including strategies, tools, and methods, which fit their objectives and needs as SMEs and then successfully implementing such frameworks. This paper presents an empirically validated I-KMF to establish a solid foundation for evolving KM into sustained SME organizational best practices over time. The newly created knowledge contributes to the necessary diversity for organizational growth and renewal, while the application of knowledge leads to performance improvement or value creation. In the first section of this paper, we are discussing the problems of the current KM practices in SME compared with large organizations. In the second section, we are presenting the need and advantages of developing an integrated, affordable, and Innovation-driven knowledge Management Framework for SME. The third section is a detailed description of the framework. Section four represents the framework best practices approaches and validation. Section five represents the conclusion.

References

  • Boland, R. J. and Tenkasi, R. V. (1995) ”Perspective Making and Perspective Taking in Communities of Knowing, Organization Science, Vol. 6, No.4, pp 350-372. Boyd D. and Robson A. (1996) ”Enhancing Learning in Construction Projects”, in Langford D. (Ed.), Shaping Theory and Practice, CIBW65, Spon.
  • Brown, J. S. and Duguid P. ( 2001) ”Knowledge and organization: a social-practice perspective”. Journal of Organization Science, Vol.12, No.2, pp 198-213.
  • Burns, N. and Grove, S.K. (2001) The practice of Nursing Research: Conduct, Critique and Utilisation (4th Edition), The Falmer Press, London.
  • Chuang, S. H. (2004) ”A Resource-based Perspective on Knowledge Management Capability and Competitive Advantage: an Empirical Investigation”. Expert Systems with Applications, Vol. 27, No.3, pp 459-465.
  • Davenport, T.H. and Prusak. L. (1998) Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, ISBN 0-87584-655-6.
  • Ghobadian, A. and Galler, D. (1997) “TQM and Organisation Size”. International Journal of Operations and Production Management, Vol. 17, No.2, pp 125-144.
  • Kanter. R. M. (1989) ”Swimming in New Streams: Mastering Innovation Dilemmas, California Management Review, Vol. 31, No. 4, pp 45-69.
  • Rubenstein, M. B., Liebowitz, G., Buchwalter, J., McCaw, D., Newman, B., and Rebeck, K. (2004) ”A systems Thinking Framework for Knowledge Management”. Journal of Decision Support Systems, Vol.3 1, No.1, pp 5-16.
  • Schumpeter. J. (1934), The Theory of economic development, MA: Harvard University Press, Cambridge. Smith, K.G., Collins, C.J. and Clark, K. D. (2005) ”Existing Knowledge, Knowledge Creation Capability, and the Rate of New Product Introduction in High-technology Firms”. Academy of Management Journal, Vol. 48, No.2, pp 346-357.
  • Subramaniam, M., Youndt. M.A. (2005) ”The influence of intellectual capital on the types of innovative capabilities”. Acad. Management, Vol. 48, pp 450-463.
  • Teece, D. J. and Nonaka, I. (2001) ”Strategies for Managing Knowledge Assets: the Role of Firm Structure and Industrial Context”. Magazine of Managing Industrial Knowledge: Creation, Transfer and Utilization, Sage Publications, London, UK.
  • Van Heijst, G., Van Der Spek, R. and Kruizinga, E. (1997) “Corporate Memories as a Tool for Knowledge Management”, Expert Systems with Applications, Vol. 13, No. 1, pp 41-54.
  • Wong, K, Y. and Aspinwall (2004) E. “Characterizing Knowledge Management in the Small Business Environment”. Zimmerman D.A. and Weider D.L. (1977) ”The Diary Interview Method”, Urban Life, Vol. 5, No. 4, pp 479-99 Vol. 8, No. 3.
  • Zollo, M., and Winter, S. G. (2002) ”Deliberate Learning and the Evolution of Dynamic Capabilities”, Organization Science, Vol.13, No.3, pp 339-351. k

AN INNOVATION DRIVEN KNOWLEDGE MANAGEMENT FRAMEWORK FOR SME

Year 2009, Volume: 4 Issue: 2, 75 - 84, 01.12.2009

Abstract

 Over the last decade many SME organizations have understood the strategic importance of managing
and leveraging a wide variety of intellectual assets that are usually found scattered across individuals,
departments, documents, and databases. While various researchers and vendors have developed and
implemented specialist Knowledge Management Frameworks (KMF) for large organization, many small and
medium enterprise (SME) organizations still face the challenge of selecting affordable frameworks including
strategies, tools, and methods, which fit their objectives and needs as SMEs and then successfully implementing
such frameworks. This paper presents an empirically validated I-KMF to establish a solid foundation for
evolving KM into sustained SME organizational best practices over time. The newly created knowledge
contributes to the necessary diversity for organizational growth and renewal, while the application of knowledge
leads to performance improvement or value creation. In the first section of this paper, we are discussing the
problems of the current KM practices in SME compared with large organizations. In the second section, we are
presenting the need and advantages of developing an integrated, affordable, and Innovation-driven knowledge
Management Framework for SME. The third section is a detailed description of the framework. Section four
represents the framework best practices approaches and validation. Section five represents the conclusion. 

References

  • Boland, R. J. and Tenkasi, R. V. (1995) ”Perspective Making and Perspective Taking in Communities of Knowing, Organization Science, Vol. 6, No.4, pp 350-372. Boyd D. and Robson A. (1996) ”Enhancing Learning in Construction Projects”, in Langford D. (Ed.), Shaping Theory and Practice, CIBW65, Spon.
  • Brown, J. S. and Duguid P. ( 2001) ”Knowledge and organization: a social-practice perspective”. Journal of Organization Science, Vol.12, No.2, pp 198-213.
  • Burns, N. and Grove, S.K. (2001) The practice of Nursing Research: Conduct, Critique and Utilisation (4th Edition), The Falmer Press, London.
  • Chuang, S. H. (2004) ”A Resource-based Perspective on Knowledge Management Capability and Competitive Advantage: an Empirical Investigation”. Expert Systems with Applications, Vol. 27, No.3, pp 459-465.
  • Davenport, T.H. and Prusak. L. (1998) Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, ISBN 0-87584-655-6.
  • Ghobadian, A. and Galler, D. (1997) “TQM and Organisation Size”. International Journal of Operations and Production Management, Vol. 17, No.2, pp 125-144.
  • Kanter. R. M. (1989) ”Swimming in New Streams: Mastering Innovation Dilemmas, California Management Review, Vol. 31, No. 4, pp 45-69.
  • Rubenstein, M. B., Liebowitz, G., Buchwalter, J., McCaw, D., Newman, B., and Rebeck, K. (2004) ”A systems Thinking Framework for Knowledge Management”. Journal of Decision Support Systems, Vol.3 1, No.1, pp 5-16.
  • Schumpeter. J. (1934), The Theory of economic development, MA: Harvard University Press, Cambridge. Smith, K.G., Collins, C.J. and Clark, K. D. (2005) ”Existing Knowledge, Knowledge Creation Capability, and the Rate of New Product Introduction in High-technology Firms”. Academy of Management Journal, Vol. 48, No.2, pp 346-357.
  • Subramaniam, M., Youndt. M.A. (2005) ”The influence of intellectual capital on the types of innovative capabilities”. Acad. Management, Vol. 48, pp 450-463.
  • Teece, D. J. and Nonaka, I. (2001) ”Strategies for Managing Knowledge Assets: the Role of Firm Structure and Industrial Context”. Magazine of Managing Industrial Knowledge: Creation, Transfer and Utilization, Sage Publications, London, UK.
  • Van Heijst, G., Van Der Spek, R. and Kruizinga, E. (1997) “Corporate Memories as a Tool for Knowledge Management”, Expert Systems with Applications, Vol. 13, No. 1, pp 41-54.
  • Wong, K, Y. and Aspinwall (2004) E. “Characterizing Knowledge Management in the Small Business Environment”. Zimmerman D.A. and Weider D.L. (1977) ”The Diary Interview Method”, Urban Life, Vol. 5, No. 4, pp 479-99 Vol. 8, No. 3.
  • Zollo, M., and Winter, S. G. (2002) ”Deliberate Learning and the Evolution of Dynamic Capabilities”, Organization Science, Vol.13, No.3, pp 339-351. k
There are 14 citations in total.

Details

Primary Language English
Journal Section Articles
Authors

Nader Nada This is me

Mahmoud Ghanem This is me

Publication Date December 1, 2009
Published in Issue Year 2009 Volume: 4 Issue: 2

Cite

APA Nada, N., & Ghanem, M. (2009). AN INNOVATION DRIVEN KNOWLEDGE MANAGEMENT FRAMEWORK FOR SME. Bilgi Ekonomisi Ve Yönetimi Dergisi, 4(2), 75-84.