BibTex RIS Cite

Bilgiyi Yönetmek Mümkün Mü? Eleştirel Yönetim Çalışmaları Çerçevesinde Bilgi Yönetimi

Year 2009, Volume: 4 Issue: 2, 155 - 166, 01.12.2009

Abstract

The concept of knowledge management is debated from broad perspectives intensively in recent years. These debates have been occurred at the framework of the mainstream management perspectives predominantly. Critical Management Studies (CMS) based on critical theory attack to the mainstream strongly. Some critics include knowledge management. In this study, first, concepts of critical theory, CMS and knowledge management will be examined via literature review. Consequently, our aim is to contribute to the awareness and socially adoption level of CMS which have limited attention in the local literature. Second, knowledge management, its basic concepts and processes are examined through CMS with organization theory perspective. In this way, we think that the question about CMS' approach to knowledge management will be partly clarified. CMS literature about knowledge management argues that information technologies are used to increase the control on the employee generally. It is accepted that managing knowledge directly is impossible. A positive approach might be developed both for the employee and managers by analyzing each stage of knowledge management process in detail. These regulations which make the employee to share the knowledge willingly are coherent with the thought of CMS, which is different from mainstream Marxism, that the conflict between employee and managers is not urgent. From a broad perspective, it is argued that employee, organizations and whole society will benefit if CMS's critics to knowledge management are taken into consideration.

References

  • Abrahamson, Eric (1996) “Management Fashion”, The Academy of Management Review, Vol. 21, No. 1 (Jan., 1996), pp. 254-285.
  • Alavi, Maryam - Dorothy E. Leidner (2001) “Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues”, MIS Quarterly, 25: 1, 107-136.
  • Alvesson, Mats - Stanley A. Deetz (2006) “Critical Theory and Postmodernism Approaches to Organization Studies”, [(Eds.) Clegg, S. R. - C. Hardy - T. B. Lawrence - W. R. Nord, (2006) The Sage Handbook of Organization Studies, Londra: Sage] içinde s. 255–283.
  • ________ - Hugh Willmott (2003) “Chapter 1: Introduction”, [(Ed.) Alvesson, Mats (2003) Studying Management Critically, Londra: Sage] içinde s. 1-21.
  • ________ (2001) “Knowledge Work: Ambiguity, Image and Identity”, Human Relations, 54: 7, 863–886.
  • ________ - Dan Karreman (2001) “Odd Couple: Making Sense of the Curious Concept of Knowledge Management”, Journal of Management Studies, 38: 7, 995-1018.
  • ________ - Hugh Willmott (1996) Making Sense of Management: A Critical Introduction, Londra: Sage.
  • ________ - ________ (1992) Critical Management Studies, Londra: Sage.
  • Argote, Linda (1999) Organizational Learning: Creating, Retaining and Transferring Knowledge, London: Kluwer Academic Publishers.
  • Blackler, F. (1995) “Knowledge, Knowledge Work and Organizations: An Overview and Interpretation”, Organization Studies, Vol. 16, No. 6, 1021-1046.
  • Burrell, Gibson - Gareth Morgan (1998) Sociological Paradigms and Organizational Analysis, 10. basım, Hants: Ashgate Publishing Ltd.
  • Carter, Chris - Harry Scarbrough (2001) “Regimes of Knowledge, Stories of Power: A Treatise on Knowledge Management”, Creativity and Innovation Management, 10: 3, 210–220.
  • Casey, Catherine (2002) Critical Analysis of Organizations: Theory, Practice, Revitalization, Londra: Sage.
  • Castells, Manuel (2005) Birinci Cilt: Ağ Toplumunun Yükselişi. Enformasyon Çağı: Ekonomi, Toplum ve Kültür, Çev: Ebru Kılıç, İstanbul: Istanbul Bilgi Üniversitesi Yayınları.
  • Davenport T. H.- Prusak L. (1998) Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, Boston, MA.
  • Fromm, Eric (1955) The Sane Society, Londra: Routledge and Kegan Paul.
  • ________ (1976) To Have or to Be? Londra: Abacus.
  • Fournier, Valerie - Chris Grey (2000) “At the Critical Moment: Conditions and Prospects for Critical Management Studies”, Human Relations, 53: 1, 7-32.
  • Giddens, Anthony (2005) Sosyal Teorinin Temel Problemleri: Sosyal Analizde Eylem, Yapı ve Çelişki, Çev.: Ümit Tatlıcan, Istanbul: Paradigma Yayıncılık.
  • Gramsci, Antonio (1971) Selections from the Prison Notebooks of Antonio Gramsci, London: Lawrence and Wishart.
  • Grey, Christopher - Hugh Willmott (2005) Critical Management Studies: A Reader, Oxford: Oxford University Press.
  • Habermas, Jurgen (1987) The Theory of Communicative Action Volume 2: Lifeworld and System: A Critique of Functionalist System, London: Heinemann.
  • ________ (1984) The Theory of Communicative Action Volume 1: Reason and the Rationalization of Society, London: Heinemann.
  • ________ (1979) Communication and the Evaluation of Society, London: Heinemann.
  • Harvey, David (1997) Postmodernliğin Durumu, Çev.: Sungur Sarvan, İstanbul: Metis Yayınevi.
  • Hislop, Donald (2005) Knowledge Management in Organizations: A Critical Introduction, New York: Oxford University Press.
  • Horkheimer, M. - T. Adorno (1947) The Dialectics of Enlightenment, Londra: Verso (1979)
  • Koç, U. ve E. Erdemir (2005) “Postmodernizm ve Komplekslik: Örgüt Kuramında Güncel Tartışmalar”, 4. Ulusal Bilgi, Ekonomi ve Yönetim Kongresi Bildiriler Kitabı, 15-16 Eylül 2005, Sakarya Üniversitesi, s. 789-806.
  • Kumar, Krishan (1995) From Post-Industrial to Post-Modern Society: New Theories of the Contemporary World, London: Blackwell.
  • Lyotard, J. F. (1994) The Postmodern Condition: A Report on Knowledge, Manchester: Manchester University Press.
  • Marcuse, Herbert (1964) One Dimensional-Man: Studies in the Ideology of Advanced Industrial Society, Boston, MA: Bacon Press.
  • McAdam, Rodney – Sandra McCreedy (2000) “A Critique of Knowledge Management: Using a Social Constructionist Model”, New Technology, Work and Employment, 15: 2, 155-168.
  • McKinlay, Alan (2002) “The Limits of Knowledge Management”, New Technology, Work and Employment, 17: 2, 76-88.
  • Mitev, Nathalie N. (2006) “Postmodernism and Criticality in Information Systems Research”, Social Science Computer Review, 24: 3, 310-325.
  • Mouzelis, N. (1967) Organization and Bureucracy, Chicago: Aldine.
  • Nonaka I. - Takeuchi H. (1995) The Knowledge-Creating Company, Oxford University Press, New York, NY.
  • Nurminen, Markku I. (1997) “Paradigms for Sale: Information Systems in the Process of Radical Change”, Scandinavian Journal of Information Systems, 9(1), 25-42.
  • Scarbrough, Harry – Jacky Swan (2003) “Discourses of Knowledge Management and Learning Organization: Their Production and Consumption”, [(Eds.) Easterby-Smith, Mark - Marjorie A. Lyles (2003) The Blackwell Handbook of Organizational Learning and Knowledge Management] içinde s. 495-512.
  • ________ - ________ (2001) “Explaining the Diffusion of Knowledge Management and Learning Organization: The Role of Fashion”, British Journal of Management, 12: 1, 3-12.
  • Schultze, Ulrike - Charles Stabell (2004) “Knowing What You Don’t Know? Discourses and Contradictions in Knowledge Management Research”, Journal of Management Studies, 41: 4, 549–573.
  • Senge, Peter (1990) The Fifth Discipline: The Art and Practice of the Learning Organization, Doubleday/Currency, New York, NY.
  • Stewart, T. A. (1997) Intellectual Capital: The New Wealth Of Organizations, Doubleday: New York, NY, USA
  • Tiwana, Amrit (2003) Bilginin Yönetimi, Çev.: Elif Özsayar , İstanbul: Dışbank Kitapları.
  • Von Krogh, Georg – Kazuo Ichijo – Ikujiro Nonaka (2002) Bilginin Üretimi, Çev. Günhan Günay, İstanbul: Dışbank Kitapları.
  • Willmott, Hugh (2003) “Organization Theory as A Critical Science? Forms of Analysis and ‘New Organizational Forms’”, [(Eds.) Tsoukas, Haridimos - Christian Knudsen (2003) The Oxford Handbook of Organization Theory] içinde, s. 88-112.
  • Yıldırım, Engin (2007) “Örgüt Kuramında Yeni Gelişmeler: Postmodern ve Eleştirel Bakış”, [(Eds.) Sargut, A. Selami - Şükrü Özen (2007) Örgüt Kuramları, Ankara: İmge Kitabevi] içinde, s. 379-406.
  • ________ (2002) “‘Cogito Ergo Sum’dan ‘Vivo Ergo Sum’a Örgütsel Analiz”, Yönetim Araştırmaları Dergisi, 2: 2, 155–186.
  • http://scholar.google.com
  • http://portal.isiknowledge.com/portal.cgi

BİLGİYİ YÖNETMEK MÜMKÜN MÜ? ELEŞTİREL YÖNETİM ÇALIŞMALARI ÇERÇEVESİNDE BİLGİ YÖNETİM

Year 2009, Volume: 4 Issue: 2, 155 - 166, 01.12.2009

Abstract

Bilgi yönetimi kavramı son yıllarda çok çeşitli açılardan yoğun biçimde tartışılmaktadır. Bu tartışmalar ağırlıklı olarak ortodoks yönetim yaklaşımları çerçevesinde gerçekleştirilmektedir. Eleştirel kuramı temel alan eleştirel yönetim çalışmaları (EYÇ) ortodoks yönetim anlayışına güçlü eleştiriler getirmektedir. Bu eleştiriler bilgi yönetimi konusunu da kapsamaktadır. Bu çalışmada öncelikle eleştirel kuram, EYÇ ve bilgi yönetimi kavramları yazın taraması yoluyla incelenerek yerli yazında oldukça kısıtlı bir yer işgal eden EYÇ'nin bilinirliğine ve sosyal kabul düzeyine az da olsa katkı sağlanması amaçlanmaktadır. Daha sonra örgüt kuramı açısından bilgi yönetimi EYÇ bakış açısıyla ele alınmakta, bilgi yönetiminin temel kavram ve süreçleri EYÇ çerçevesinde incelenmektedir. Böylece bilgi yönetimine EYÇ'nin nasıl baktığına dair sorunun cevabının kısmen de olsa netleşeceği tahmin edilmektedir. Bilgi yönetimi ile ilgili EYÇ yazını genel olarak bilgi teknolojilerinin çalışanlar üzerinde kontrolü artırma amacıyla kullanıldığını iddia etmektedir. Bilgiyi yönetmenin ise doğrudan mümkün olmadığı, bilgi yönetim sürecinin her aşamasının ayrıntılı bir biçimde gözden geçirilerek hem çalışanlar hem de yönetenler açısından olumlu bir yaklaşım geliştirilebileceği kabul edilmektedir. Çalışanların gönüllü bilgi paylaşımına girmelerini sağlayacak bu düzenlemeler EYÇ'nin ortodoks marksizmden farklı olarak yöneten ve yönetilenler arasında çatışmanın zorunlu olmadığı düşüncesiyle uyumludur. Geniş açıdan bakıldığında EYÇ'nin bilgi yönetimine getirdiği eleştiriler dikkate alındığında hem çalışanlar, hem örgütler, hem de toplumun kazançlı çıkacağı iddia edilmektedir.

References

  • Abrahamson, Eric (1996) “Management Fashion”, The Academy of Management Review, Vol. 21, No. 1 (Jan., 1996), pp. 254-285.
  • Alavi, Maryam - Dorothy E. Leidner (2001) “Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues”, MIS Quarterly, 25: 1, 107-136.
  • Alvesson, Mats - Stanley A. Deetz (2006) “Critical Theory and Postmodernism Approaches to Organization Studies”, [(Eds.) Clegg, S. R. - C. Hardy - T. B. Lawrence - W. R. Nord, (2006) The Sage Handbook of Organization Studies, Londra: Sage] içinde s. 255–283.
  • ________ - Hugh Willmott (2003) “Chapter 1: Introduction”, [(Ed.) Alvesson, Mats (2003) Studying Management Critically, Londra: Sage] içinde s. 1-21.
  • ________ (2001) “Knowledge Work: Ambiguity, Image and Identity”, Human Relations, 54: 7, 863–886.
  • ________ - Dan Karreman (2001) “Odd Couple: Making Sense of the Curious Concept of Knowledge Management”, Journal of Management Studies, 38: 7, 995-1018.
  • ________ - Hugh Willmott (1996) Making Sense of Management: A Critical Introduction, Londra: Sage.
  • ________ - ________ (1992) Critical Management Studies, Londra: Sage.
  • Argote, Linda (1999) Organizational Learning: Creating, Retaining and Transferring Knowledge, London: Kluwer Academic Publishers.
  • Blackler, F. (1995) “Knowledge, Knowledge Work and Organizations: An Overview and Interpretation”, Organization Studies, Vol. 16, No. 6, 1021-1046.
  • Burrell, Gibson - Gareth Morgan (1998) Sociological Paradigms and Organizational Analysis, 10. basım, Hants: Ashgate Publishing Ltd.
  • Carter, Chris - Harry Scarbrough (2001) “Regimes of Knowledge, Stories of Power: A Treatise on Knowledge Management”, Creativity and Innovation Management, 10: 3, 210–220.
  • Casey, Catherine (2002) Critical Analysis of Organizations: Theory, Practice, Revitalization, Londra: Sage.
  • Castells, Manuel (2005) Birinci Cilt: Ağ Toplumunun Yükselişi. Enformasyon Çağı: Ekonomi, Toplum ve Kültür, Çev: Ebru Kılıç, İstanbul: Istanbul Bilgi Üniversitesi Yayınları.
  • Davenport T. H.- Prusak L. (1998) Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, Boston, MA.
  • Fromm, Eric (1955) The Sane Society, Londra: Routledge and Kegan Paul.
  • ________ (1976) To Have or to Be? Londra: Abacus.
  • Fournier, Valerie - Chris Grey (2000) “At the Critical Moment: Conditions and Prospects for Critical Management Studies”, Human Relations, 53: 1, 7-32.
  • Giddens, Anthony (2005) Sosyal Teorinin Temel Problemleri: Sosyal Analizde Eylem, Yapı ve Çelişki, Çev.: Ümit Tatlıcan, Istanbul: Paradigma Yayıncılık.
  • Gramsci, Antonio (1971) Selections from the Prison Notebooks of Antonio Gramsci, London: Lawrence and Wishart.
  • Grey, Christopher - Hugh Willmott (2005) Critical Management Studies: A Reader, Oxford: Oxford University Press.
  • Habermas, Jurgen (1987) The Theory of Communicative Action Volume 2: Lifeworld and System: A Critique of Functionalist System, London: Heinemann.
  • ________ (1984) The Theory of Communicative Action Volume 1: Reason and the Rationalization of Society, London: Heinemann.
  • ________ (1979) Communication and the Evaluation of Society, London: Heinemann.
  • Harvey, David (1997) Postmodernliğin Durumu, Çev.: Sungur Sarvan, İstanbul: Metis Yayınevi.
  • Hislop, Donald (2005) Knowledge Management in Organizations: A Critical Introduction, New York: Oxford University Press.
  • Horkheimer, M. - T. Adorno (1947) The Dialectics of Enlightenment, Londra: Verso (1979)
  • Koç, U. ve E. Erdemir (2005) “Postmodernizm ve Komplekslik: Örgüt Kuramında Güncel Tartışmalar”, 4. Ulusal Bilgi, Ekonomi ve Yönetim Kongresi Bildiriler Kitabı, 15-16 Eylül 2005, Sakarya Üniversitesi, s. 789-806.
  • Kumar, Krishan (1995) From Post-Industrial to Post-Modern Society: New Theories of the Contemporary World, London: Blackwell.
  • Lyotard, J. F. (1994) The Postmodern Condition: A Report on Knowledge, Manchester: Manchester University Press.
  • Marcuse, Herbert (1964) One Dimensional-Man: Studies in the Ideology of Advanced Industrial Society, Boston, MA: Bacon Press.
  • McAdam, Rodney – Sandra McCreedy (2000) “A Critique of Knowledge Management: Using a Social Constructionist Model”, New Technology, Work and Employment, 15: 2, 155-168.
  • McKinlay, Alan (2002) “The Limits of Knowledge Management”, New Technology, Work and Employment, 17: 2, 76-88.
  • Mitev, Nathalie N. (2006) “Postmodernism and Criticality in Information Systems Research”, Social Science Computer Review, 24: 3, 310-325.
  • Mouzelis, N. (1967) Organization and Bureucracy, Chicago: Aldine.
  • Nonaka I. - Takeuchi H. (1995) The Knowledge-Creating Company, Oxford University Press, New York, NY.
  • Nurminen, Markku I. (1997) “Paradigms for Sale: Information Systems in the Process of Radical Change”, Scandinavian Journal of Information Systems, 9(1), 25-42.
  • Scarbrough, Harry – Jacky Swan (2003) “Discourses of Knowledge Management and Learning Organization: Their Production and Consumption”, [(Eds.) Easterby-Smith, Mark - Marjorie A. Lyles (2003) The Blackwell Handbook of Organizational Learning and Knowledge Management] içinde s. 495-512.
  • ________ - ________ (2001) “Explaining the Diffusion of Knowledge Management and Learning Organization: The Role of Fashion”, British Journal of Management, 12: 1, 3-12.
  • Schultze, Ulrike - Charles Stabell (2004) “Knowing What You Don’t Know? Discourses and Contradictions in Knowledge Management Research”, Journal of Management Studies, 41: 4, 549–573.
  • Senge, Peter (1990) The Fifth Discipline: The Art and Practice of the Learning Organization, Doubleday/Currency, New York, NY.
  • Stewart, T. A. (1997) Intellectual Capital: The New Wealth Of Organizations, Doubleday: New York, NY, USA
  • Tiwana, Amrit (2003) Bilginin Yönetimi, Çev.: Elif Özsayar , İstanbul: Dışbank Kitapları.
  • Von Krogh, Georg – Kazuo Ichijo – Ikujiro Nonaka (2002) Bilginin Üretimi, Çev. Günhan Günay, İstanbul: Dışbank Kitapları.
  • Willmott, Hugh (2003) “Organization Theory as A Critical Science? Forms of Analysis and ‘New Organizational Forms’”, [(Eds.) Tsoukas, Haridimos - Christian Knudsen (2003) The Oxford Handbook of Organization Theory] içinde, s. 88-112.
  • Yıldırım, Engin (2007) “Örgüt Kuramında Yeni Gelişmeler: Postmodern ve Eleştirel Bakış”, [(Eds.) Sargut, A. Selami - Şükrü Özen (2007) Örgüt Kuramları, Ankara: İmge Kitabevi] içinde, s. 379-406.
  • ________ (2002) “‘Cogito Ergo Sum’dan ‘Vivo Ergo Sum’a Örgütsel Analiz”, Yönetim Araştırmaları Dergisi, 2: 2, 155–186.
  • http://scholar.google.com
  • http://portal.isiknowledge.com/portal.cgi
There are 49 citations in total.

Details

Primary Language Turkish
Journal Section Articles
Authors

Yrd. Doç. Dr.erkan Erdemir This is me

Arş. Gör.dr.umut Koç This is me

Publication Date December 1, 2009
Published in Issue Year 2009 Volume: 4 Issue: 2

Cite

APA Erdemir, Y. D. D., & Koç, A. G. (2009). BİLGİYİ YÖNETMEK MÜMKÜN MÜ? ELEŞTİREL YÖNETİM ÇALIŞMALARI ÇERÇEVESİNDE BİLGİ YÖNETİM. Bilgi Ekonomisi Ve Yönetimi Dergisi, 4(2), 155-166.