The Relationship of Pediatric Nurses’ Job Satisfaction with Medical Errors Tendencies and Missed Nursing Care

Year 2024, Volume: 6 Issue: 3, 606 - 617

Serap Kaynak , Sibel Ergün

https://doi.org/10.46413/boneyusbad.1535131

Abstract

Aim: To determine the relationship of pediatric nurses’ job satisfaction with medical error tendencies and missed nursing care.
Material and Method: This research was a descriptive, relationship-seeking, and cross-sectional study. The study had with 335 pediatric nurses. Research data were obtained using a Nurses’ Information Form, Job Satisfaction Scale for Clinical Nurses Scale (JSS-CN), Medical Error Tendency Scale in Nursing Scale (METS), and Missed Care in Pediatric Nursing and Its Causes-Pediatric Version Questionnaire.
Results: The participants’ mean total scores were 123.06±22.00 for job satisfaction and 22.39±4.14 for medical error tendency. Considering the last shift of the nurses, the most frequent area of missed care was ambulation of the child as per the nursing plan and the least frequent area was washing hands, with the missed care activities being associated with material resources and communication factors (p<.001).
Conclusion: This research showed that as pediatric nurses’ job satisfaction increased, medical error tendency and missed care decreased.

Keywords

Pediatric nurses, Job satisfaction, Medical errors, Missed care

Pediatri Hemşirelerinin İş Doyumunun Tıbbi Hata ve Karşılanamayan Bakım ile İlişkisi

Abstract

Amaç: Bu çalışmanın amacı pediatri hemşirelerinin iş doyumunun tıbbi hata ve karşılanamayan bakımla ilişkisinin belirlenmesidir.
Gereç ve Yöntem: Bu araştırma tanımlayıcı, ilişki arayıcı ve kesitsel tipte bir araştırmadır. Araştırmanın örnekleminin 335 pediatri hemşiresi oluşturmaktadır. Araştırma verileri, hemşire bilgi formu, Klinik Hemşireler İçin İş Doyumu Ölçeği, Hemşirelikte Tıbbi Hataya Eğilim Ölçeği ve Pediatri hemşireliğinde Karşılanamayan Bakım Anketi-Pediatrik Versiyonu ile elde edilmiştir.
Bulgular: Katılımcıların iş doyumu ölçeği toplam puanı 123.06±22.00, tıbbi hataya eğilim ölçeği toplam puanı 22.39±4.14 bulundu. Hemşirelerin son vardiyasında en fazla hemşirelik bakım planına uyarak çocuğu kaldırmak ve yürütmek, en az ise el yıkama ile ilgili hemşirelik uygulamalarını kaçırdığı, karşılanmayan bakımın materyal ve iletişim kaynaklı olduğu bulundu (p<.001).
Sonuç: Araştırmamız sonucunda pediatri hemşirelerinin iş doyumu arttıkça tıbbi hata yapma eğilimleri ve karşılanamayan bakımın azaldığı bulunmuştur.

Keywords

Pediatri hemşireleri, İş doyumu, Tıbbi hata, Karşılanmayan bakım

References

• Alemdar, D., Yilmaz, G. (2020). Evaluation of the relationship between the patient safety culture and medical error attitudes of the pediatric nurses. Clinical and Experimental Health Sciences, 10(1), 60-67. doi: 10.33808/clinexphealthsci. 537141
• Al‐Faouri, I., Obaidat, D. M., AbuAlRub, R. F. (2021). Missed nursing care, staffing levels, job satisfaction, and intent to leave among Jordanian nurses. In Nursing Forum,56(2),273-283.
• Aseeri, M., Banasser, G., Baduhduh, O., Baksh, S., Ghalibi, N. (2020). Evaluation of medication error incident reports at a tertiary care hospital. Pharmacy, 8(2), 69. doi:10.3390/pharmacy8020069.
• Bartoníčková, D., Gurková, E., Kalánková, D., Mazalová, L., Bečvářová, R. (2022). Missed nursing care and its association with the work environment of nurses working in pediatric. Journal of Nursing & Social Sciences related to Health & Illness, 24(1), 3-11. doi: 10.32725/kont.2021.053.
• Bozkurt, G., Tepehan Eraslan, S. (2023). Investigation of the relationship between intensive care nurses’ tendency to malpractice and self-handicapping. University of Health Sciences Journal of Nursing, 5(2), 123-128. doi: 10.48071/sbuhemsirelik.1219198.
• Çakmak, C., Konca, M., Teleş, M. (2018). The evaluation of medical errors through Turkey national safety reporting system (SRS). Journal of Hacettepe Health, 21(3), 423- 448.
• Çelik, M. Y., Copur, E. O., Elmaoğlu, E. (2021). The relatıonshıp between the pedıatrıc nurses' knowledge levels on preventıng ventılator-assocıated pneumonıa and job satısfactıon. Göbeklitepe International Journal of Health Science, 4(6), 82-89.
• Çelik, Y., Kılıç, İ., (2019). The relationships between job satisfaction, professional burnout and quality of life in nurses. Kocatepe Medical Journal, 20, 230-238.
• Chan, Y. H. Biostatistics 104: correlational analysis. Singap Med J. 2003;44(12):614–619.
• Çom, U., Üzün, İ., Gümüş, B. (2020). Evaluation of medical malpractice claims in gynecology and obstetrics cases resulting in death. Journal of Contemporary Medicine, 10(4), 567-572.
• Dilemek, H, Korhan, E.A, Mercan, S., Yilmaz, D.U. (2017). Determination of attitudes of nurse in medical errors and related factors. International Journal of Caring Sciences, 1 (2), 794-801.
• Dinç, F., Yıldız, D. (2023). Evaluation of the relationship between job satisfaction and professional behaviors in pediatric nurses. European Journal of Clinical and Experimental Medicine. 21(3):553–560. doi: 10.15584/ejcem.2023.3.22.
• Elmaoğlu, E., Ozdemir, S. (2022). Missed Care by Pediatric Nurses and Reasons. Dokuz Eylül Üniversitesi Hemşirelik Fakültesi Elektronik Dergisi. 15(2): 175-185.
• Eraslan, S. T., Bozkurt, G. (2023). Examination of factors affecting the tendency of intensive care nurses towards medical errors: a multicenter study in Turkey. Clinical and Experimental Health Sciences, 13(4), 732-738. doi: 10.33808/clinexphealthsci.1190115
• Gates, P. J., Baysari, M. T., Gazarian, M., Raban, M. Z., Meyerson, S., Westbrook, J. I. (2019). Prevalence of medication errors among paediatric inpatients: systematic review and meta-analysis. Drug Safety, 42, 1329-1342.
• Hajibabaee, F., Salehi Kamboo, M., Faghanipour, S., Ashrafizadeh, H., Haghighi Zadeh, M. H. (2019). The relationship between medication errors with job satisfaction of nurses in pediatric ward. International Journal of Pediatrics, 7(9), 10141-10153. doi:10.22038/ijp.2019.40926.3450.
• Incekar, M. C., İspir, Ö., Sönmez, B., Selalmaz, M., Erdost, Ş. K. (2020). Turkish validation of the MISSCARE survey–Pediatric version. Journal of Pediatric Nursing, 53, 156-163.
• Karakaş, S., Şahan, Ö., Akarsu, R.H., Atilla, R., (2023). Examination of the medical error tendencies of midwives and nurses working in maternity clinics. J Comp Nurs Res Car,e 8(1),191. doi: https://doi.org/10.33790/jcnrc1100191.
• Kaya, A., İşler Dalgiç, A. (2021). Examination of job satisfaction and burnout status of pediatric nurses: A cross‐sectional and correlational study using online survey research in Turkey. Perspectives in Psychiatric Care, 57(2), 800-808. doi: 10.1111/ppc.12617
• Kaya, A., İşler-Dalgıç, A. (2020). Evaluating the job satisfaction of nurses working in pediatric clinics in terms of eleven dimensions and the influencing factors. Florence Nightingale Journal of Nursing, 28(3), 312-320.
• Khatatbeh, H., Al‐Dwaikat, T., Oláh, A., Onchonga, D., Hammoud, S., Amer, F., ... Pakai, A. (2021). The relationships between paediatric nurses' social support, job satisfaction and patient adverse events. Nursing open, 8(6), 3575-3582. doi: 10.1002/nop2.907
• Kiliç, Ü., Unaldi Baydin, N., Tural Buyuk, E. (2023). Opinions and attitudes of pediatric nurses for missed nursing care in Türkiye. Journal of Experimental & Clinical Medicine, 40(2),199-204.
• Kohanová, D., Bartoníčková, D., Žiaková, K. (2023). Missed nursing care as reported by paediatric nurses: A cross‐sectional study. Journal of Clinical Nursing. 00, 1–15 https://doi.org/10.1111/jocn.16935
• Lake, E. T., de Cordova, P. B., Barton, S., Singh, S., Agosto, P. D., Ely, B., ... Aiken, L. H. (2017). Missed nursing care in pediatrics. Hospital Pediatrics, 7(7), 378-384. doi:https://doi.org/10.1542/hpeds.2016-0141
• Lake, E. T., Staiger, D. O., Cramer, E., Hatfield, L. A., Smith, J. G., Kalisch, B. J., Rogowski, J. A. (2020). Association of patient acuity and missed nursing care in US neonatal intensive care units. Medical care research and review, 77(5), 451-460.
• Maghsoud, F., Rezaei, M., Asgarian, F. S., Rassouli, M. (2022). Workload and quality of nursing care: the mediating role of implicit rationing of nursing care, job satisfaction and emotional exhaustion by using structural equations modeling approach. BMC nursing, 21(1), 273-283. https://doi.org/10.1186/s12912-022- 01055-1
• Manav, G., Başer, S. (2018). Making analysis of the status and tendencies of pediatric nurses’ medication errors. Gümüşhane University Journal Of Health Sciences, 7(3), 41-49.
• Önler, E, Yıldız, T., Aktaş Kılıç, E. (2021). Evaluation of nurses’ attitudes to ward medical errors. Journal of Health and Nursing Management, 8 (1), 86-93.
• Ozdemir, S., Elmaoğlu, E. (2024). Reasons for missed care and conscience in neonatal intensive care nurses:a qualitative and quantitative study. Ordu University Journal of Nursing Studies, 7(1), 113-126. doi:10.38108/ouhcd.1236074.
• Özen, N., Onay, T., Terzioğlu, F. (2019). Determination of nurses' tendency to make medical errors and affecting factors. HSP, 6(2), 283-292. doi:10.17681/hsp.451510
• Özlük, B. (2020). Medical error attitudes of nurses from different generations. Journal of Hacettepe University Faculty of Nursing. 7(1), 8-14. doi: 10.31125/ hunhemsire.715027
• Pérez-Ardanaz, B., Mancera, A. M. C., Telo, Y. R., Ruiz, A. G., Rodríguez, A. M., Cantero, M. J. P. (2022). Professional quality of life in pediatric services: A cross-sectional study. Enfermería Clínica (English Edition), 32(5), 358-362.
• Quadır, S. E., Akaroğlu, E. G. (2022). Investıgatıon Of Job Satısfactıon Levels Of Personnel Workıng In Protected Chıld Care Instıtutıons. The Journal of Academic Social Science, 10(133), 36-57. doi:http://dx.doi.org/10.29228/ASOS.64175
• Raghavendran, M., Yadav, A., Awasthi, M. D., Sahu, M. G., Niharika, M., Yadav, M. R. G., Kundu, M. S. (2022). Job satisfaction level among nursing staff working in selected hospital, Kanpur. Turkish Journal of Physiotherapy and Rehabilitation, 32(3).
• Ren, Z., Zhao, H., Zhang, X., Li, X., Shi, H., He, M., ... Liu, H. (2023). Associations of job satisfaction and burnout with psychological distress among Chinese nurses. Current Psychology, 42(33), 29161-29171. doi:https://doi.org/10.1007/s12144-022-04006-w
• Rochefort, C. M., Rathwell, B. A., Clarke, S. P. (2016). Rationing of nursing care interventions and its association with nurse-reported outcomes in the neonatal intensive care unit: a cross-sectional survey. BMC nursing, 15, 1-8.
• Roney, L. N., Acri, M. C. (2018). The cost of caring: An exploration of compassion fatigue, compassion satisfaction, and job satisfaction in pediatric nurses. Journal of pediatric nursing, 40, 74-80. doi: 10.1016/j.pedn.2018.01.016
• Sabanciogullari, S., Yilmaz, F. T., Karabey, G. (2021). The effect of the clinical nurses’ compassion levels on tendency to make medical error: A cross-sectional study. Contemporary Nurse, 57(1-2), 65-79. doi: 10.1080/10376178.2021.1927772
• Shaikh, S., Cohen, S. (2020). Disclosure of medical errors. Pediatrics in Review, 41(1), 45. doi: 10.1542/pir.2018-0228.
• Simpson, K. R., Lyndon, A. (2017). Consequences of delayed, unfinished, or missed nursing care during labor and birth. The Journal of perinatal & neonatal nursing, 31(1), 32-40.
• Sutherland, A., Phipps, D. L., Tomlin, S., Ashcroft, D. M. (2019). Mapping the prevalence and nature of drug related problems among hospitalised children in the United Kingdom: a systematic review. BMC pediatrics, 19(1), 1-14. doi: 10.1186/s12887-019-1875-yözen
• Sworn, K., Booth, A. (2020). A systematic review of the impact of ‘missed care’ in primary, community and nursing home settings. Journal of Nursing Management. 28(8), 1805–1829
• Torun, T., Çavuşoğlu, H. (2018). Examining burnout and job satisfaction of nurses working in pediatric units. Journal Of Education And Research In Nursing (JERN). 15(2): 71-80. doi:10.5222/HEAD.2018.071
• Tubbs-Cooley, H. L., Mara, C. A., Carle, A. C., Mark, B. A., Pickler, R. H. (2019). Association of nurse workload with missed nursing care in the neonatal intensive care unit. JAMA pediatrics, 173(1), 44-51. doi:10.1001/jamapediatrics.2018.3619.
• Ulusoy, H. Tosun, N. (2020). A study on determination of medical error attitudes of physicians and nurses. BMIJ, 8(1), 969- 980.
• Uzuntarla, E., Tural Büyük, E. (2022). The Relationship Between Medication Administration Errors and Professıonal Attitudes Of Pediatric Nurses. Journal of Ege University Nursing Faculty (JEUNF), 38(3).173-181.
• Von Elm, E., Altman, D. G., Egger, M., Pocock, S. J., Gotzsche, P. C., Vandenbroucke, J. P. (2008). The Strengthening the Reporting of Observational Studies in Epidemiology (STROBE) Statement: guidelines for reporting observational studies. Journal of Clinical Epidemiology,61(4),344–349. doi:10.1136/ bmj.39335.541782.AD
• World Health Organisation. (2017). Medication Without Harm - Global Patient Safety Challenge on Medication Safety. Erişim tarihi: 04.08.2024. https://www.who.int/initiatives/medication-without-harm.
• World Health Organization. (2019). Patient Safety. Erişim tarihi: 20 Mart 2024. https:// www.who.int/news-room/fact-sheets/detail/patient-safety#
• Yılmaz, A., Keskin, A. Y., Yeşildal, M. (2022). Medical Error Attitudes of Nurses and Affecting Factors. Gümüşhane UniversityJournal of Health Sciences, 11(3), 1151-1159.
• Yüksel, A., Akbulut, T., Yılmaz, E. B. (2019). Determination of the relationship between level of coping with stress and medical malpractice tendency in nurses. Health Care Academician Journal, 6(4), 288-294.