New Delivery Technologies in the Turkish Postal Sector; A Review on Parcel Lockers

Abstract

In today's world, the postal sector has transitioned from a letter posts-based understanding to a parcel/cargo-centric approach. The advent of dynamic technological processes has led to the emergence of new technology-focused delivery services in the postal sector. This article aims to demonstrate the impact of technological advancements in alternative delivery models in the postal sector, alongside the emergence of new business models for postal services. Furthermore, the interaction of different delivery models with digitization and technology will be evaluated in terms of their implications for consumers and the environment. This study aims to provide insights into the classification of technology-focused delivery services and potential alternative delivery services likely to gain prevalence in the near future. Lastly, a general assessment will be made regarding the integration of new technologies into postal deliveries, aiming at shorter delivery times, widespread access to postal deliveries in a large area, ecological balance maintenance, etc.

Keywords

• BTK
• e-commerce
• delivery systems
• new technologies
• lockers
• automated vehicles
• drones
• robots

Türk Posta Sektöründe Yeni Teslimat Teknolojileri; Kilitli Teslimat Dolapları Üzerine Bir İnceleme

Abstract

Günümüz dünyasında posta sektörü mektup postası temelli bir anlayıştan koli/kargo merkezli bir yaklaşıma geçiş yapmıştır. Dinamik teknolojik süreçlerin ortaya çıkması, posta sektöründe teknoloji odaklı yeni dağıtım hizmetlerinin ortaya çıkmasına neden olmuştur. Bu makale, posta hizmetlerine yönelik yeni iş modellerinin ortaya çıkmasının yanı sıra, teknolojik gelişmelerin posta sektöründeki alternatif teslimat modellerine etkisini ortaya koymayı amaçlamaktadır. Ayrıca, farklı dağıtım modellerinin dijitalleşme ve teknoloji ile etkileşimi, tüketiciler ve çevre üzerindeki etkileri açısından değerlendirilecektir. Bu çalışma, teknoloji odaklı teslimat hizmetlerinin sınıflandırılması ve yakın gelecekte yaygınlık kazanması muhtemel alternatif teslimat hizmetleri hakkında fikir vermeyi amaçlamaktadır. Son olarak, daha kısa teslimat süreleri, posta teslimatlarına geniş bir alanda yaygın erişim, ekolojik dengenin korunması vb. amaçlar doğrultusunda yeni teknolojilerin posta teslimatlarına entegrasyonuna ilişkin genel bir değerlendirme yapılacaktır.

Keywords

• BTK
• e-ticaret
• teslimat sistemleri
• yeni teknolojiler
• kilitli dolaplar
• otomatik araçlar
• dronlar
• robotlar

Supporting Institution

Bilgi Teknolojileri ve İletişim Kurumu

References

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