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Covid-19 Küresel Pandemisinde Kütüphane Hizmetlerini Yeniden Düşünmek

Year 2022, , 367 - 377, 30.12.2022
https://doi.org/10.33721/by.1126938

Abstract

Kütüphaneciler açısından Covid-19 süreci kütüphanelerin olağanüstü durumlarda nasıl hizmet verebileceğine dair önemli bir öğrenme süreci oldu. Salgın sayesinde kütüphanelerin –bazı insanların düşündüğü gibi- kullanılmayan, modası geçmiş yerler olmadığı anlaşıldı. İnsanların bu süreçte sağlıklı ve güvende kalabilmek için konuyla ilgili güvenilir ve derlenmiş bilgiye ihtiyaç duymasıyla kütüphanelerin önemi bir kez daha anlaşıldı. Salgın dönemi boyunca, kütüphanelerin kullanıcılara sunduğu bilimsel ve dolayısıyla kanıtlanmış bilgiler olmasaydı birçok insan virüse karşı tamamen savunmasız olarak kalacaktı. Bu makalede Covid-19 salgını sürecinde kütüphaneler tarafından sunulan yeni ve yenilikçi hizmetler değerlendirilecektir. Çalışma kapsamında yapılan literatür değerlendirmesi sonucunda salgına ve kısıtlamlara rağmen, kütüphanelerin sundukları hizmetlere dijital teknolojileri entegre ederek bir şekilde hizmette sürekliliği sağladığı görülmüştür. Bu durum kütüphanelerde yenilikçi hizmetlerin kolaylıkla tanıtılmasına, bu da çevrimiçi kullanıcıların sayısının günden güne artmasına imkan vermiştir. Tüm bu süreçten sonra kütüphane web siteleri kullanıcılar için bilimsel ve kanıtlanmış bilgiye erişim sağladıkları yerler haline gelmiştir. Bu nedenle kütüphaneler açılmasına rağmen, kullanıcıların hala çevrimçi servislere yönelik taleplerinin devam ettiği görülmüştür.  

References

  • Abubakar, M. K. (2021). Implementation and use of virtual reference services in academic libraries during and post COVID-19 pandemic: A necessity for developing countries. Library Philosophy and Practice,1–18. https://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=9209&context=libphilprac
  • Adelaja, T. (2021). Between hunger and the virus: The impact of the COVID-19 pandemic on people living in poverty in Lagos, Nigeria. New York: Human Right Watch. https://www.hrw.org/report/2021/07/28/between-hunger-and-virus/impact-covid-19-pandemic-people-living-poverty-lagos
  • Adesina, O.F., Oyedokun, T.T., Otonekwu, F.O. & Ambali, Z.O. (2022). Information behaviour of visually impaired users in the era of COVID-19 pandemic in Lagos State, Nigeria. Journal of Balkan Libraries Union, 9(1), 14-18. https://doi.org/10.16918/jblu.1080828
  • Ajegbonogun, F.O. & Ajegbonogun, V.O. (2015). The library’s role in developing information literacy and societal growth. International Journal of Library and Information Science, 7(7), 124-129. https://academicjournals.org/journal/IJLIS/article-full-text-pdf/F258EAE55377
  • Alajmi, B.M. & Albudaiwi, D. (2020). Response to COVID-19 pandemic: Where do public libraries stand? Public Library Quarterly. Retrieved from: https://doi.org/10.1080/01616846.2020.1827618
  • ALIA (2020). Australia libraries responding to COVID-19: Checklist for reopening libraries. Retrieved from: https://www.alia.org.au/sites/default/files/reopening%20libraries.pdf
  • Ameen, K. (2021). COVID-19 pandemic and role of libraries. Library Management, 42(4/5), 302–304. https://doi.org/10.1108/LM-01-2021-0008
  • Ashiq, M., Jabeen, F. & Mahmood, K. (2022). Transformation of libraries during Covid-19 pandemic: A systematic review. Journal of Academic Librarianship, 48(4), 102534. https://doi.org/10.1016%2Fj.acalib.2022.102534
  • Bangani, S. (2021). The fake news wave: Academic libraries' battle against misinformation during COVID-19. The Journal of Academic Librarianship, 47(5), Article 102390. https://doi.org/10.1016/j.acalib.2021.102390
  • Bladek, M. (2021). Student well-being matters: Academic library support for the whole student. The Journal of Academic Librarianship, 47(3), Article 102349. https://doi.org/10.1016/j.acalib.2021.102349
  • Brine A., & Knight A. (2021). Acquisitions and the accelerated shift to digital in academic libraries in the UK: Reflecting on the COVID experience at De Montfort University and Imperial College London.
  • New Review of Academic Librarianship, 27(3), 380–396. https://doi.org/10.1080/13614533.2021.1976231
  • CDC (2020). Novel coronavirus, Wuhan, China. Retrieved from: https://www.cdc.gov/coronavirus/2019-ncov/about/index.html
  • Chigwada, J. (2021). Preparedness of librarians in Zimbabwe in dealing with COVID 19 library closure. Qualitative and Quantitative Methods in Libraries, 107–116. https://www.qqml-journal.net/index.php/qqml/article/view/628/609
  • Chisita, C.T. & Ngulube, P. A. (2022). Framework for librarians to inform the citizenry during disasters: Reflections on the COVID-19 pandemic. Journal of Disaster Risk Studies, 14(1), 1197. https://doi.org/10.4102/jamba.v14i1.1197
  • Connaway, L. S. (2015). The library in the life of the user: Engaging with people where they live and learn. Dublin, Ohio: OCLC Research. http://www.oclc.org/content/dam/research/publications/2015/oclcresearch-library-in-life-of-user.pdf
  • Cox, A., & Brewster, L. (2020). Library support for student mental health and well-being in the UK: Before and during the COVID-19 pandemic. The Journal of Academic Librarianship, 46(6), Article 102256. https://doi.org/10.1016%2Fj.acalib.2020.102256
  • Dadhe, P.P. & Dubey, M.N. (2020). Library services provided during COVID-19 pandemic: Content analysis of websites of Premier Technological Institutions of India. Library Philosophy and Practice (e-journal). 4445. https://digitalcommons.unl.edu/libphilprac/4445
  • Decker, E.N. (2021). Reaching academic library users during the COVID-19 pandemic: New and adapted approaches in access services. Journal of Access Services, 18(2), 77-90. Retrieved from: https://doi.org/10.1080/15367967.2021.1900740
  • Devan, N.V. & Tripathi, A.K. (2021). Rethinking academic library services during COVID-19 pandemic: A case study on Father Moses Library, Rajagiri College of Social Science (Autonomous), Ernakulam, India. Library Philosophy and Practice (e-journal). Paper 6030. Retrieved from: https://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=11223&context=libphilprac
  • Fasae, J.K., Adekoya, C.O. & Adegbilero-Iwari, I. (2021). Academic libraries' response to the COVID-19 pandemic in Nigeria. Library Hi Tech, 39(3), 696-710. https://doi.org/10.1108/LHT-07-2020-0166
  • Fraser-Arnott, M. (2020). Academic library COVID-19 subject guide. The Reference Librarian, 61(3/4), 165-184. Retrieved from: https://doi.org/10.1080/02763877.2020.1862021
  • Guion, D. (2022). Library services for disabled people: The accessible library. Retrieved from: https://www.allpurposeguru.com/2022/03/library-services-for-disabled-people-the-accessible-library/
  • Harris, S.Y. (2021). The coronavirus pandemic in the Caribbean academic library: Jamaica's initial interpretation of strengths, biggest impact, lessons and plans. Library Management, 42(6/7), 362–375. https://pesquisa.bvsalud.org/global-literature-on-novel-coronavirus-2019-ncov/resource/pt/covidwho-1127424
  • IFLA (2020). COVID-19 and the global library field. https://www.ifla.org/covid-19-and-the-global-library-field/
  • Kang, Q., Song, Z., Lu, J., Shi, T. & Yang. J. (2022). COVID-19 impact on the Chinese top academic libraries: Libraries' response to space, collection and services. Journal of Academic Librarianship, 48(4), 102525. https://doi.org/10.1016/j.acalib.2022.102525.
  • Koltay, T. (2014). Data literacy: In search of name and identity. Journal of Documentation, 71(2), 401-415. Retrieved from: https://doi.org/10/1108/JD-02-2014-0026
  • Laaro, M.D. (2021). Library services amidst COVID-19 pandemic: Adjusting to the new normal. Emperor International Journal of Library and Information Technology Research, 1(3), 24-27. Retrieved from: https://eijlitr.mayas.info/2021/mar_2021/mar-2021-04.pdf
  • Ma, L.F.H. (2020). Academic library services during COVID-19: The experience of CUHK Library. International Information and Library Review, 52(4), 321-324. Retrieved from: https://doi.org/10.1080/10572317.2020.1834251
  • NCDC (2020). The first case of coronavirus disease confirmed in Nigeria. Retrieved from: https://ncdc.gov.ng/news/227/first-case-of-corona-virus-disease-confirmed-in-nigeria
  • NCDC (2020). Update on COVID-19 in Nigeria. Retrieved from: https://ncdc.gov.ng/news/238/update-on-covid-19-in-nigeria
  • Otonekwu, F.O., Oludipe, J.T., Babafemi, G.O., Lami, A. & Oyedokun, T.T. (2019). Digital environment and social exclusion in Nigeria: Role of libraries and other information service providing institutions. Library Philosophy and Practice. Paper 2223. Retrieved from: https://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=5632&context=libphilprac
  • Ramzy, A. & McNeil, D.G. (2020). WHO declares global emergency as Wuhan coronavirus spreads. The New York Times. Retrieved from: https://nyti.ms/2RER70M
  • Tait, E., Martzoukou, K. & Reid, P. (2016). Libraries for the future: The role of IT utilities in the transformation of academic libraries. Humanities and Social Sciences Communications, 2, 16070. https://doi.org/10.1057/palcomms.2016.70
  • Tammaro, A.M. (2020). COVID-19 and libraries in Italy. International Information and Library Review, 52(3), 216-220. Retrieved from: https://doi.org/10.1080/10572317.2020.1785172
  • Wang, I. & Lund, B. (2020). Announcement information provided by United States’ public libraries during the 2020 COVID-19 pandemic. Public Library Quarterly, 39(4), 283-294. Retrieved from: https://doi.org/10.1080/01616846.2020.1764325
  • WHO (2020). Novel coronavirus. Retrieved from: https://www.who.int/bulletin/online_first/COVID-19/en/
  • Yi, Z. (2016). Effective techniques for the promotion of library services and resources. Information Research, 21(1). https://files.eric.ed.gov/fulltext/EJ1094561.pdf
  • Zhu, N., Zhang, D., Wang, W., Li, X.. Yang, B. & Song, J. (2020). Arrival of coronavirus from patients with pneumonia in China, 2019. The New England Journal of Medicine, 382, 727-733. Retrieved from: https://doi.org/10/1056/nejmoa2001017

Rethinking Library and Information Services amidst Virulent Covid-19 Global Pandemic

Year 2022, , 367 - 377, 30.12.2022
https://doi.org/10.33721/by.1126938

Abstract

The COVID-19 global pandemic is a huge learning curve and an opportunity for librarians to renew their interest in what support libraries can offer in times of disaster. The pandemic, with how serious it was, showed how relevant and not obsolete the library is, as some people tend to think. This paper sought to provide an in-depth account of new and innovative library services in response to the pandemic. The pandemic generated a lot of concern among the populace, and people desperately need relevant and curated information to stay calm, safe, and healthy. People would only remain vulnerable to the onslaught of the pandemic if they were not provided with access to verified information. A systematic review of the selected literature indicated that, despite the restrictions, libraries were able to integrate digital technologies into their services for the benefit of the populace. Innovative services were introduced to maintain relevance, which resulted in a continuous increase in online users' engagement. Library websites have also become a place to be for users interested in reading quality content and verifying information. Even though libraries are already reopening to users, there is still a general willingness to continue with online services. 

References

  • Abubakar, M. K. (2021). Implementation and use of virtual reference services in academic libraries during and post COVID-19 pandemic: A necessity for developing countries. Library Philosophy and Practice,1–18. https://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=9209&context=libphilprac
  • Adelaja, T. (2021). Between hunger and the virus: The impact of the COVID-19 pandemic on people living in poverty in Lagos, Nigeria. New York: Human Right Watch. https://www.hrw.org/report/2021/07/28/between-hunger-and-virus/impact-covid-19-pandemic-people-living-poverty-lagos
  • Adesina, O.F., Oyedokun, T.T., Otonekwu, F.O. & Ambali, Z.O. (2022). Information behaviour of visually impaired users in the era of COVID-19 pandemic in Lagos State, Nigeria. Journal of Balkan Libraries Union, 9(1), 14-18. https://doi.org/10.16918/jblu.1080828
  • Ajegbonogun, F.O. & Ajegbonogun, V.O. (2015). The library’s role in developing information literacy and societal growth. International Journal of Library and Information Science, 7(7), 124-129. https://academicjournals.org/journal/IJLIS/article-full-text-pdf/F258EAE55377
  • Alajmi, B.M. & Albudaiwi, D. (2020). Response to COVID-19 pandemic: Where do public libraries stand? Public Library Quarterly. Retrieved from: https://doi.org/10.1080/01616846.2020.1827618
  • ALIA (2020). Australia libraries responding to COVID-19: Checklist for reopening libraries. Retrieved from: https://www.alia.org.au/sites/default/files/reopening%20libraries.pdf
  • Ameen, K. (2021). COVID-19 pandemic and role of libraries. Library Management, 42(4/5), 302–304. https://doi.org/10.1108/LM-01-2021-0008
  • Ashiq, M., Jabeen, F. & Mahmood, K. (2022). Transformation of libraries during Covid-19 pandemic: A systematic review. Journal of Academic Librarianship, 48(4), 102534. https://doi.org/10.1016%2Fj.acalib.2022.102534
  • Bangani, S. (2021). The fake news wave: Academic libraries' battle against misinformation during COVID-19. The Journal of Academic Librarianship, 47(5), Article 102390. https://doi.org/10.1016/j.acalib.2021.102390
  • Bladek, M. (2021). Student well-being matters: Academic library support for the whole student. The Journal of Academic Librarianship, 47(3), Article 102349. https://doi.org/10.1016/j.acalib.2021.102349
  • Brine A., & Knight A. (2021). Acquisitions and the accelerated shift to digital in academic libraries in the UK: Reflecting on the COVID experience at De Montfort University and Imperial College London.
  • New Review of Academic Librarianship, 27(3), 380–396. https://doi.org/10.1080/13614533.2021.1976231
  • CDC (2020). Novel coronavirus, Wuhan, China. Retrieved from: https://www.cdc.gov/coronavirus/2019-ncov/about/index.html
  • Chigwada, J. (2021). Preparedness of librarians in Zimbabwe in dealing with COVID 19 library closure. Qualitative and Quantitative Methods in Libraries, 107–116. https://www.qqml-journal.net/index.php/qqml/article/view/628/609
  • Chisita, C.T. & Ngulube, P. A. (2022). Framework for librarians to inform the citizenry during disasters: Reflections on the COVID-19 pandemic. Journal of Disaster Risk Studies, 14(1), 1197. https://doi.org/10.4102/jamba.v14i1.1197
  • Connaway, L. S. (2015). The library in the life of the user: Engaging with people where they live and learn. Dublin, Ohio: OCLC Research. http://www.oclc.org/content/dam/research/publications/2015/oclcresearch-library-in-life-of-user.pdf
  • Cox, A., & Brewster, L. (2020). Library support for student mental health and well-being in the UK: Before and during the COVID-19 pandemic. The Journal of Academic Librarianship, 46(6), Article 102256. https://doi.org/10.1016%2Fj.acalib.2020.102256
  • Dadhe, P.P. & Dubey, M.N. (2020). Library services provided during COVID-19 pandemic: Content analysis of websites of Premier Technological Institutions of India. Library Philosophy and Practice (e-journal). 4445. https://digitalcommons.unl.edu/libphilprac/4445
  • Decker, E.N. (2021). Reaching academic library users during the COVID-19 pandemic: New and adapted approaches in access services. Journal of Access Services, 18(2), 77-90. Retrieved from: https://doi.org/10.1080/15367967.2021.1900740
  • Devan, N.V. & Tripathi, A.K. (2021). Rethinking academic library services during COVID-19 pandemic: A case study on Father Moses Library, Rajagiri College of Social Science (Autonomous), Ernakulam, India. Library Philosophy and Practice (e-journal). Paper 6030. Retrieved from: https://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=11223&context=libphilprac
  • Fasae, J.K., Adekoya, C.O. & Adegbilero-Iwari, I. (2021). Academic libraries' response to the COVID-19 pandemic in Nigeria. Library Hi Tech, 39(3), 696-710. https://doi.org/10.1108/LHT-07-2020-0166
  • Fraser-Arnott, M. (2020). Academic library COVID-19 subject guide. The Reference Librarian, 61(3/4), 165-184. Retrieved from: https://doi.org/10.1080/02763877.2020.1862021
  • Guion, D. (2022). Library services for disabled people: The accessible library. Retrieved from: https://www.allpurposeguru.com/2022/03/library-services-for-disabled-people-the-accessible-library/
  • Harris, S.Y. (2021). The coronavirus pandemic in the Caribbean academic library: Jamaica's initial interpretation of strengths, biggest impact, lessons and plans. Library Management, 42(6/7), 362–375. https://pesquisa.bvsalud.org/global-literature-on-novel-coronavirus-2019-ncov/resource/pt/covidwho-1127424
  • IFLA (2020). COVID-19 and the global library field. https://www.ifla.org/covid-19-and-the-global-library-field/
  • Kang, Q., Song, Z., Lu, J., Shi, T. & Yang. J. (2022). COVID-19 impact on the Chinese top academic libraries: Libraries' response to space, collection and services. Journal of Academic Librarianship, 48(4), 102525. https://doi.org/10.1016/j.acalib.2022.102525.
  • Koltay, T. (2014). Data literacy: In search of name and identity. Journal of Documentation, 71(2), 401-415. Retrieved from: https://doi.org/10/1108/JD-02-2014-0026
  • Laaro, M.D. (2021). Library services amidst COVID-19 pandemic: Adjusting to the new normal. Emperor International Journal of Library and Information Technology Research, 1(3), 24-27. Retrieved from: https://eijlitr.mayas.info/2021/mar_2021/mar-2021-04.pdf
  • Ma, L.F.H. (2020). Academic library services during COVID-19: The experience of CUHK Library. International Information and Library Review, 52(4), 321-324. Retrieved from: https://doi.org/10.1080/10572317.2020.1834251
  • NCDC (2020). The first case of coronavirus disease confirmed in Nigeria. Retrieved from: https://ncdc.gov.ng/news/227/first-case-of-corona-virus-disease-confirmed-in-nigeria
  • NCDC (2020). Update on COVID-19 in Nigeria. Retrieved from: https://ncdc.gov.ng/news/238/update-on-covid-19-in-nigeria
  • Otonekwu, F.O., Oludipe, J.T., Babafemi, G.O., Lami, A. & Oyedokun, T.T. (2019). Digital environment and social exclusion in Nigeria: Role of libraries and other information service providing institutions. Library Philosophy and Practice. Paper 2223. Retrieved from: https://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=5632&context=libphilprac
  • Ramzy, A. & McNeil, D.G. (2020). WHO declares global emergency as Wuhan coronavirus spreads. The New York Times. Retrieved from: https://nyti.ms/2RER70M
  • Tait, E., Martzoukou, K. & Reid, P. (2016). Libraries for the future: The role of IT utilities in the transformation of academic libraries. Humanities and Social Sciences Communications, 2, 16070. https://doi.org/10.1057/palcomms.2016.70
  • Tammaro, A.M. (2020). COVID-19 and libraries in Italy. International Information and Library Review, 52(3), 216-220. Retrieved from: https://doi.org/10.1080/10572317.2020.1785172
  • Wang, I. & Lund, B. (2020). Announcement information provided by United States’ public libraries during the 2020 COVID-19 pandemic. Public Library Quarterly, 39(4), 283-294. Retrieved from: https://doi.org/10.1080/01616846.2020.1764325
  • WHO (2020). Novel coronavirus. Retrieved from: https://www.who.int/bulletin/online_first/COVID-19/en/
  • Yi, Z. (2016). Effective techniques for the promotion of library services and resources. Information Research, 21(1). https://files.eric.ed.gov/fulltext/EJ1094561.pdf
  • Zhu, N., Zhang, D., Wang, W., Li, X.. Yang, B. & Song, J. (2020). Arrival of coronavirus from patients with pneumonia in China, 2019. The New England Journal of Medicine, 382, 727-733. Retrieved from: https://doi.org/10/1056/nejmoa2001017
There are 39 citations in total.

Details

Primary Language English
Subjects Library and Information Studies
Journal Section Peer- Reviewed Articles
Authors

Olabisi Adesina 0000-0002-8000-5623

Tunde Toyese Oyedokun 0000-0001-5306-038X

Zainab Ambali 0000-0001-9070-7592

Laaro Dolapo Medinat 0000-0003-2717-1523

Publication Date December 30, 2022
Submission Date June 6, 2022
Published in Issue Year 2022

Cite

APA Adesina, O., Oyedokun, T. T., Ambali, Z., Dolapo Medinat, L. (2022). Rethinking Library and Information Services amidst Virulent Covid-19 Global Pandemic. Bilgi Yönetimi, 5(2), 367-377. https://doi.org/10.33721/by.1126938

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