Yazılım Geliştirme Takımlarında İklim ve Ürün Kalitesi: Problem Çözmenin ve Öğrenmenin Bağdaştırıcı Rollerinin Değerlenmesi

Yıl 2015, Cilt: 13 Sayı: 26, 7 - 40, 01.12.2015

Atif Açıkgöz Ayşe Günsel Cemil Kuzey

Öz

Haşin rekabetin yönetilmesi maksadıyla bilgi-yoğun örgütler her geçen gün daha fazla yeni ürün geliştirmeye yönelmektelerdir. Yeni ürün geliştirmenin birçok örgütün performansına olan kritik etkisini göze alarak, problem çözmeyi destekleyen mekanizmaların açığa çıkarılması önem arz etmektedir. Mevcut literatürün dikkate alınması çizgisinde, bu çalışma takım iklimi, takım problem çözmesi, takım öğrenmesi ve yazılım ürünü kalitesi arasındaki ilişkileri incelemektedir. Yine, bu çalışmada takım problem çözmesinin takım iklimi ve takım öğrenmesi arasındaki ilişki üzerinde bağdaştırıcı rolü ile takım öğrenmesinin takım problem çözme ve yazılım ürünü kalitesi arasındaki ilişki üzerindeki bağdaştırıcı rolü araştırılmaktadır. 139 farklı yazılım geliştirmesi projesinden elde edilen veriler, yapısal eşitlik modeli tabanlı kısmi En Küçük Kareler (PLS) metodu takip edilerek, bahsedilen ilişkileri açıklamak maksadıyla kullanılmıştır. Bulgular şu sonuçları vermiştir: (i) takım iklimi takım problem çözmesi üzerinde pozitif yönlü bir etkiye sahiptir, (ii) takım problem çözmesi takım öğrenmesini pozitif yönlü etkilemektedir, (iii) takım öğrenmesi ise yazılım ürününün kalitesini pozitif yönlü artırmaktadır. İlaveten, sonuçlar takım problem çözmesinin takım iklimi ve takım öğrenmesi arasındaki ilişki üzerinde kısmi bağdaştırıcı role sahip olduğunu; takım öğrenmesinin de takım problem çözmesi ve yazılım ürünü kalitesi arasındaki ilişki üzerinde kısmi bağdaştırıcı role sahip olduğunu göstermiştir. Bu bağlamda, kuramsal ve pratik etkiler tartışılmıştır

Anahtar Kelimeler

Takım İklimi, Takım Problem Çözmesi, Takım Öğrenmesi

Climate and Product Quality in Software Development Teams: Assessing the Mediating Role of Problem Solving and Learning

Öz

The popularity of new product development has been increasing in knowledgeintensive organizations as a means to manage aggressive competition. Given the criticality of product development to the performance of many organizations, it is important to unveil the mechanisms that support problem solving. In line with the relevant literature, this study examined the relationships among team climate, team problem solving, team learning, and software quality. As well, this study explored the mediating effect of team problem solving on the relationship between team climate and team learning, and the mediating effect of team learning on the relationship between team problem solving and software quality. By using 139 questionnaires from different projects, structural equation modeling was employed as a statistical analysis tool to investigate the given hypotheses. The findings showed that (i) team climate was positively related to team problem solving, ii) team problem solving positively influenced team learning, iii) team learning was positively associated with software quality. In addition, the results indicated that the relationships between team climate and team learning was partially mediated by team problem solving, while the relationship between team problem solving and software quality was partially mediated by team learning. The implications for both theory and practice are discussed

Anahtar Kelimeler

Team Climate, Team Problem Solving, Team Learning, Software Quality

Kaynakça

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