Duygusal Emek ve Kadın İşi/Erkek İşi

Abstract

Abstract

Emotional labour is the inherent part of care labour and the analysis of emotional labour may be called a sociology of woman’s work and there are now a variety of feminist analysis of it under various names. Feminists criticize mainstream economics not by the way that the market based definitions ignore women’s work, but by emphasizing that work/production -and indeed the economy- might mean something quite different within a feminist perspective. Hochschild defines emotional labour as “the management of feeling to create a publicly observable facial and bodily display”, and she see it as a commodity which is exchanged on the market. The feminization and informalization of jobs in the service sector is one of the main global trends and the firms and their Human Capital departments pay more attention to their employee’s emotional labour management capacity. Emotional intelligence, as the mainstream organization theorists name it, has been one of the most peculiar characteristics of certain jobs in both service sector and manufacturing sector and gendered constitution of the occupations may be analyzed in more detail by help of the invisible labour category of sexualized emotional labour.

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