KENT PLANLAMADA E-KATILIM: İSTANBUL SENİN UYGULAMASI

Abstract

Bilgi ve iletişim teknolojilerindeki gelişmelere paralel olarak planlama süreçlerinde geleneksel katılım giderek e-katılım uygulamalarına evrilmektedir. E-katılım ile geleneksel katılıma göre daha geniş̧ kitlelere ulaşılabilmekte, katılım elektronik ortamda kolay, hızlı ve pratik hale gelmektedir. E-katılım uygulamalarının etkili bir şekilde kullanılması için uygulamaların etkinliğinin ve kalitesinin değerlendirilmesi önemlidir. Bu bağlamda e-katılım uygulamaları katılım mekanizmaları, tasarımı, etkileşimi, genel yapısı, süreçlerin şeffaflığı, güvenliği gibi pek çok kriter ile değerlendirilebilir. Çalışmanın amacı, İstanbul Senin uygulamasını e-katılım açısından incelemek, bu uygulamanın vatandaşlar tarafından kullanımını irdelemek ve gelişimine yönelik öneriler sunmaktır. Çalışma İstanbul Senin uygulamasının e-katılım bağlamında olumlu ve olumsuz yönlerinin neler olduğu ve vatandaşlar tarafından nasıl kullanıldığı sorularına yanıt aramaktadır. Çalışma iki aşamalı olarak tasarlanmış̧ olup ilk aşamada İstanbul Senin uygulaması, e-katılım platformlarının değerlendirilmesine yönelik kriterler doğrultusunda analiz edilmiştir. İkinci aşamada ise bu uygulamanın kullanımının incelenmesi amacıyla anket çalışması gerçekleştirilmiştir. Örneklem grubu gönüllülük esasına, zaman ve maliyetler dikkate alınarak makul hata payı (%10) dahilinde 100 kişilik olarak belirlenmiştir. Analizler ve anket sonuçları birlikte değerlendirilerek mevcut durum ortaya konulmuş̧ ve uygulamanın geliştirilmesine yönelik önerilerde bulunulmuştur. Buna göre katılımcı süreçlerin önemi konusunda vatandasın bilgilendirilmesi ve farkındalığının artırılması, uygulamasının bilinirliğinin artırılması, tasarımının geliştirilmesi ve kullanım kolaylığının artırılması, etkileşim şeklinin iyileştirilmesi gibi konular İstanbul Senin uygulaması için ön plana çıkmaktadır.

Keywords

• E-katılım
• e-katılım değerlendirme kriterleri
• İstanbul Senin

E-PARTICIPATION IN URBAN PLANNING: ISTANBUL SENIN APPLICATION

Abstract

In parallel with the developments in information and communication technologies, traditional participation in urban planning processes is gradually evolving into e- participation applications. For the effective use of e-participation applications, it is important to evaluate the effectiveness and quality of the applications in terms of participation mechanisms, design, interaction, structure, transparency, and security of processes. The aim of the study is to examine Istanbul Senin application in terms of e-participation, to investigate the use of this application by the citizens and to offer suggestions for its improvement.The study seeks answers to the questions of what the positive and negative aspects of the Istanbul Senin application are in the context of e-participation and how it is used by citizens. The study was designed in two stages. First, Istanbul Senin application was analyzed in line with the criteria for evaluation of e-participation platforms. Second, a survey was conducted to examine the use of this application. The sample group was determined on a voluntary basis and a sample of 100 participants was determined within a reasonable margin of error (10%), taking time and cost into account. Accordingly, issues such as informing and raising awareness of the citizens about the importance of participatory processes, increasing the familiarity of the application, improving the design and increasing the ease of use, improving the way of interaction have been emphasized for the Istanbul Senin application.

Keywords

• E-participation
• e-participation evaluation criteria
• Istanbul Senin

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