iş aile Yaşam Çatışmasının iş Stresi iş Doyumu Ve Örgütsel Bağlılık Üzerindeki Etkileri: ilaç Sektöründe Bir Araştırma

Abstract

In this study the effects of work family conflict on employees’ job stress job satisfaction and organizational commitment levels are investigated For this purpose the data obtained from the employees of pharmaceutical companies which have regional offices in Adana via surveys are analyzed in the extent of organization theory Research results firstly reveals that work family conflict and work to family conflict have positive effects on job stress Family to work conflict has no effects on job stress Secondly work family conflict work to family conflict have positive effects on job satisfaction while no evidence has been found regarding the effects of family to work conflict on job satisfaction Thirdly work family conflict and work to family conflict have negative effects on organizational commitment while no evidence has been found regarding the effects of work to family conflict on organizational commitment Key Words: Work Family Conflict Job Stress Job Satisfaction Organizational Commitment Pharmaceutical Industry

Keywords

• -

İŞ-AİLE YAŞAM ÇATIŞMASININ İŞ STRESİ, İŞ DOYUMU VE ÖRGÜTSEL BAĞLILIK ÜZERİNDEKİ ETKİLERİ: İLAÇ SEKTÖRÜNDE BİR ARAŞTIRMA

Abstract

Bu çalışmada, çalışanların iş-aile yaşam çatışması düzeylerinin iş stresi, iş doyumu ve örgütsel bağlılık düzeyleri üzerindeki etkileri incelenmiştir. Bu amaçla, ilaç sektöründe faaliyet gösteren firmalardan Adana ilinde bölge müdürlükleri bulunanların tıbbi ilaç tanıtımından sorumlu çalışanlarıyla yapılan anket çalışması yoluyla elde edilen bulgular örgüt kuramı çerçevesinde değerlendirilmiştir. Araştırma sonuçları, ilk olarak, iş-aile yaşam çatışmasının ve iş-aile çatışmasının iş stresi üzerinde pozitif yönde etkisinin bulunduğunu göstermektedir. Aile-iş çatışmasının ise, iş stresi üzerinde anlamlı bir etkisi bulunmamaktadır. İkinci olarak, iş-aile yaşam çatışması ve iş-aile çatışmasının iş doyumu üzerinde pozitif yönde etkisi bulunmaktadır. Aile-iş çatışmasının ise, iş doyumu üzerinde anlamlı bir etkisine rastlanmamıştır. Üçüncü olarak, iş-aile yaşam çatışması ve aile-iş çatışmasının örgütsel bağlılık üzerinde negatif yönde etkisi bulunmaktadır. İş-aile çatışmasının ise, örgütsel bağlılık üzerinde anlamlı bir etkisine rastlanmamıştır.

Keywords

• İş-Aile Yaşam Çatışması, İş Stresi, İş Doyumu, Örgütsel Bağlılık, İlaç Sektörü

References

1. ADAMS, G.A., L.A. KING, ve D.W. KING (1996), “Relationships of Job and Family Involvement, Family Social Support, and Work-Family Conflict with Job and Life Satisfaction”, Journal of Applied Psychology, 81: 411-420.
2. BEDEIAN, A.G., B.G. BURKE ve R.G. MOFFETT (1988), “Outcomes of Work- Family Conflict among Married Male and Female Professionals”, Journal of Management, 14, 475-491.
3. BURKE, R.J. (1986), “Occupational and Life Stress and the Family: Conceptual Frameworks and Research Findings”, International Review of Applied Psychology. 35, 347-369.
4. COHEN, A. (1993), “Organizational Commitment and Turnover: A-Meta-Analysis”, Academy of Management Journal, 36(5), 1140–1157
5. DUXBURY, L., C. HIGGINS, ve D.R. THOMAS (1996), “Work and Family Environments and the Adoption of Computer-Supported Supplemental Work- at-Home”, Journal of Vocational Behavior, 49(1), 1-23.
6. DUXBURY, L, C. HIGGINS ve C. LEE (1994), “Work-Family Conflict: A Comparison by Gender, Family Type, and Perceived Control”, Journal of Family Issues, 15, 449-466.
7. FRONE, M. R., J.K. YARDLEY ve K.S. MARKEL (1997), “Developing and Testing an Integrative Model of the Work-Family Interface”, Journal of Vocational Behavior, 50, 145-167.
8. FRONE, M. R., M. RUSSELL ve M.L. COOPER (1992), “Prevalence of Work-Family Conflict: Are Work and Family Boundaries Asymmetrically Permeable?”, Journal of Organizational Behavior, 13, 723-729.

9. GILBERT, J. ve J.M. IVANCEVICH (1999), “Organizational Diplomacy: The Bridge for Managing Diversity “, Human Resource Planning, 22(3), 1-29.
10. GREENHAUS, J. H., S. PARASURAMAN ve K.M. COLLINS (2001), “Career Involvement and Family Involvement as Moderators of Relationships Between Work-Family Conflict and Withdrawal from a Profession”, Journal of Occupational Health Psychology, 6, 91-100.
11. GREENHAUS, J., A. BEDEIAN ve K. MOSSHOLDER, K. (1987), “Work Experiences, Job Performance, and Feelings of Personal and Family Well- Being”, Journal of Vocational Behavior, 31, 200-215.
12. GREENHAUS, J. H. ve S. PARASURAMAN (1986), “A Work-Nonwork Interactive Perspective of Stress and its Consequences”, Journal of Organizational Behavior Management, 8, 37-60.
13. GREENHAUS, J. H. ve BEUTELL, N. J. (1985), “Sources of Conflict Between Work and Family Roles”, Academy of Management Review, 10, 76-88.
14. KACMAR, K.M. (1999), “An Examinations of the Perceptions of Organizational Politics Model: Replication and Extension”, Human Relations, 52(3), 383-417.
15. KARATEPE, O.M. ve L. BADDAR (2005), “An Emprical Study of the Selected Consequences of Frontline Employees’ Work-Family Conflict and Family- Work Conflict”, Tourism Management, 27: 1017–1028.
16. KIRCHMEYER, C. ve A. COHEN, A. (1999), “Different Strategies for Managing the Work/Non-Work Interface: A Test for Unique Pathways to Work Outcomes”, Work & Stress, 13, 59-73.
17. KIRCHMEYER, C. (1992), “Non-Work Participation And Work Attitudes: A Test of Scarcity vs. Expansion Models of Personal Resouces”, Human Relations, 45(8), 775–795.
18. LAZARUS, R. S. (1991), “Psychological Stress in the Workplace”, Journal of Social Behavior and Personality, 6. 1-13.
19. MEYER, J.P. ve N.J. ALLEN (1997), Commitment in The Workplace: Theory, Research, And Application, Sage Publications, California.
20. NETEMEYER, R.G., J.S. BOLES ve R. MCMURRIAN (1996), “Development and Validation of Work-Family Conflict and Family-Work Conflict Scales”, Journal of Applied Psychology, 80: 400-409.
21. NETENMEYER, R.G., M. JOHNSTON ve S. BURTON (1990), “Analysis of Role Conflict and Role Ambiquity in a Structural Equations Framework”, Journal of Applied Psychology, 75(2):148–158.
22. OKPARA, J.O. (2006), “The Relationship of Personal Characteristics and Job Satisfaction: A Study of Nigerian Managers in the Oil Industry”, Journal of American Academy Of Business, 10(1): 49–58.
23. ÖZDEVECİOĞLU, M. (2003), “Algılanan Örgütsel Destek ile Örgütsel Bağlılık Arasındaki İlşkilerin Belirlenmesine Yönelik Bir Araştırma”, Dokuz Eylül Üniversitesi İ.İ.B.F. Dergisi, 18(2): 109–126.
24. PARASURAMAN, S., J.GREENHAUS ve C.S. (1992), “Role Stressors, Social Support, And Well-Being among Two-Career Couples”, Journal of Organizational Behavior, 13, 339-356.
25. PARASURAMAN, S., J. GREENHAUS, S. RABINOWITZ, A.G. BEDEIAN ve K.W. MOSSHOLDER (1989), “Work and Family Variables as Mediators of the Relationship Between Wives' Employment and Husbands' Well-Being”, Academy of Management Journal. 32:185-201.
26. PITTINSKY, T.L. ve M.J. SHIH (2004), “Knowledge Nomads: Organizational Commitment and Worker Mobility in Positive Perspective”, the American Behavioral Scientist, 47(6): 791-807.
27. PLECK, J. H. (1977), “The Work-Family Role System”, Social Forces, 24, 417-427.
28. SCANDURA, T.T., M.J. LANKAU (1997), “Relationships of Gender, Family Responsibility And Flexible Work Hours to Organizational Commitment and Job Satisfaction”, Journal of Organizational Behavior, 18(4): 377–391.
29. SCHULER, R.S. (1980), “Definition and Conceptualization of Stress in Organizations”, Organizational Behavior and Human Performance, 25: 184-215.
30. WILENSKY, H. L. (1960). Work, Careers and Social Integration. International Social Science Journal, 12: 543-560.
31. VINOKUR, A. D., P.F. PIERCE, ve C.L. BUCK (1999), “Work-Family Conflicts of Women in the Air Force: Their Influence on Mental Health and Functioning”, Journal of Organizational Behavior, 20(6): 865-878.
32. ZEDECK, S. ve K.L. MOSIER (1990), “Work in The Family and Employing Organization”, American Psychologist, 45, 240-251. ZIN, R. (2006), “The Relationships between Family and Career-related Factors and Organizational Commitment: A Malaysian Case”, The Business Review, 5(2): 117-121.