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Yeni Eğitim Paradigması Olarak E öğrenme 2 0 Ve Satış Elemanlarının Eğitiminde Kullanımı

Year 2010, Volume: 19 Issue: 1, 45 - 61, 01.03.2010

Abstract

: By combining learning with Web 2 0 infrastructure E learning 2 0 describes the use of Web for social learning purposes Nowadays ‘e learning 2 0’ can be applied as an alternative for the training of salespeople There are two main goals of this study First this study is aimed to explain e learning 2 0 as the new education paradigm Second it is aimed to present how e learning 2 0 as the new education paradigm can be used in the training of salespeople By considering these aims the basic features of Web 2 0 have been handled in the context of e learning Also e learning 2 0 applications have been integrated into the training of salespeople within the scope of this study In conclusion it can be stated that e learning 2 0 will gain importance in the near future with developing computer and internet technologies and the role and affect of e learning 2 0 in the training of salespeople will increase Keywords: Training of Salespeople; E learning; E learning 2 0 JELClassification: M30; M39; M53

References

  • Akar, E. (2006). Blogla Pazarlama, Tiem Yayıncılık: İstanbul.
  • Anderson, C. (2008). Long Tail, Why the Future of Business is Selling Less of More, Hyperion Ebook, Revised and Updated Edition.
  • Bessenyei, I. (2007). “Learning and Teaching in the Information Society. eLearning 2.0 and Connectivism”, http://www.ittk.hu/netis/doc/ISCB_eng/12_Bessenyei_final.pdf, (14.09.2009).
  • Blees, I. ve Rittberger, M. (2009). “Web 2.0 Learning Environment: Concept, Implementation, Evaluation”, eLearning Papers, No:15, June, ss. 1-18.
  • Brown, J. S. ve Adler, R. P. (2008). “Minds on Fire Open Education, The Long Tail and Learning 2.0”, Educause Review, January/February, ss. 17-32. http://net.educause.edu/ir/library/pdf/ERM0811.pdf 03.09.2009.
  • Bull G. ve Hammond, T. (2008). “The Future of E-learning in Schools”, Eds. Heimo H. Adelsberger, Kinshuk, Jan Martin Pawlowski, Demetrios Sampson. Handbook on Information Technologies for Education and Training, ss. 345-362, Second Edition, Springer: Verlag Heidelberg.
  • Caladine, R. (2008). Enhancing E-Learning with Media-Rich Content and Interactions, Information Science Publishing: Hershey.
  • Chonco, L. B., Dubinsky, A.J., Jones, E., Roberts, J.A. (2003). “Organizational and ındividual learning in the sales force: An agenda for sales research”, Journal Of Business Research, 56, s. 935-946.
  • Collis, B. ve Moonen, J. (2008). “Web 2.0 tools and processes in higher education: quality perspectives”, Educational Media International, 1469-5790, Volume 45, Issue 2, ss. 93-106.
  • Cui, X., Wang, H. ve Cao, Z. (2008). “An Ajax-Based Terminology System for E- learning 2.0”,Eds. Zhingeng Pan, Xiaopeng Zhang, Abdennour El Rhalibi, Woontack Woo, Technologies for E-Learning and Digital Entertainment, ss. 135- 146, Third International Conference, Edutainment, China, June, Proceedings.
  • Ebner, M. (2007). “E-Learning 2.0 = e-Learning 1.0 + Web 2.0?”, Reliability and Security ARES’07, IEEE Computer Society, s. 1235-1239.
  • Ehlers, U. D. (2009) “Web 2.0 - e-learning 2.0 – quality 2.0? Quality for new learning cultures”, Quality Assurance in Education, Vol. 17 No. 3, ss. 296-314.
  • Franklin, T. ve Harmelen, M. (2007). “Web 2.0 for Content for Learning and Teaching in Higher Education”, http://www.jisc.ac.uk/media/documents/programmes/digitalrepositories/web2- content-learning-and-teaching.pdf , (14.09.2009).
  • Grodecka, K., Wild, F. ve Kieslinger, B. (2008). How to Use Social Software in Higher Education, iCamp: Poland.
  • Grosseck, G. (2009). “To use or not to use web 2.0 in higher education?”, Procedia Social and Behavioral Sciences 1, ss. 478-482.
  • Hoglund, T. (2009). “Learning 2.0 Driving High Performance with New Strategies, Tools and a Broader Mission”, Accenture, White Paper, http://www.accenture.com/NR/rdonlyres/4E93642F-DF71-4EA7-92C4- E16C70D0FC24/0/ACC_4165_learning_010609_2.pdf , (14.09.2009).
  • Honeycutt, E.D., Ford, J.B., Antonis C. S. (2003). Sales management: A global perspective, Londan: Routledge Taylor&Francis Group.
  • Jokisalo, E. ve Riu, A. (2009). “Informal learning in the era of Web 2.0”, 9 Jun, http://www.elearningeuropa.info/files/media/media19656.pdf , (27.08.2009)
  • Murugesan, S. (2007). “Understanding Web 2.0”. IT Pro, IEEE Computer Society, July- August, s. 34-41.
  • O’Reilly, T. (2005), “What Is Web 2.0 Design Patterns and Business Models for the Next Generation of Software”, O'Reilly Network, http://facweb.cti.depaul.edu/jnowotarski/se425/What%20Is%20Web%202%20point %200.pdf (11.09.2009).
  • Osavandi, C. (2006). E-learning and the corporate world. Institute for Interactive Technologies, Department of Instructional Technology, E-Learning Concepts and Techniques e-book. Bloomsburg University of Pennsylvania, USA, http://iit.bloomu.edu/Spring2006_eBook_files/ebook_spring2006.pdf, 02.04.2009.
  • Rapp, A., Agnihotri, R., Forbes, L. P. (2008). “The sales force technology-performance chain: The role of adaptive selling and effort”, Journal Of Personel Selling &Sales Management, XXVIII, 4, (fall), s. 335-350.
  • Redecker, C. (2009). Review of Learning 2.0 Practices: Study on the Impact of Web 2.0 Innovations on Education and Training in Europe, EuropeanCommunities, JRC Scientific and Technical Reports, Seville.
  • Regueras, L. M., Verdu, E., Perez, M. A., Castro, J. P. ve Verdu, M. J. (2008). “E- Learning 2.0: The Learning Community”, Ed. Francisco J. Garcia Penalvo, Advances in E-Learning: Experiences and Methodologies, ss. 213-231. Information Science Reference: Hershey.
  • Rosen, A. (2009). E-learning 2.0 Proven Practices And Emerging Technologies To Achieve Results, Amacom: NewYork.
  • Rosenberg, M. J. (2000). E-learning: strategies for delivering knowledge in the digital age, OH, USA: McGraw-Hill Companies.
  • Shaohua, H. ve Peilin, W. (2008). “Web 2.0 And Social Learning in a Digital Economy”, Knowledge Acquisition and Modeling Workshop, KAM Workshop, IEEE International Symposium, s. 1121-1124.
  • Sun, P., Tsai, R.J., Finger, G., Chen, Y., Yeh, D. (2008). What drives a successful e- learning? an empirical ınvestigation of the critical factors ınfluencing learner satisfaction, Computers& Education 50, ss. 1183-1202.
  • Tai, L. (2008). Corporate e-learning. New York: Oxford University Press.
  • Thalheimer, W. (2008). “Evaluation e-Learning 2.0: Getting Our Heads Around the Complexity”, Learning Solutions, August 18, ss. 1-13.
  • Ullrich, C., Borau, K., Luo, H., Tan, X., Shen, L. ve Shen, R. (2008). “Why Web 2.0 is Good for Learning and for Research: Principles and Prototypes”, WWW , April 21– 25, Beijing, China, ss. 705-714.
  • Usluel, Y. K. ve Mazman, S. G. (2009). “Adoption of Web 2.0 tools in distance education”, Procedia Social and Behavioral Sciences , s. 818–823.
  • Vipond, S. A. ve Dunn, P. T. (2008). Sales 2.0 Exploring Paradigm Shifts in Web Technologies, Sales Performance, and Learning, Intrepid Learning Solutions Executive White Paper, August.
  • Zoltners, A.A. (2001). Complete guide to accelerating sales force performance: Haw to get more sales from your sales force, NY, USA: AMACOM.
  • Weller, M. ve Dalziel, J. (2007). “Bridging the gap between web 2.0 and higher education”, Proceedings of the 2nd International LAMS Conference:Practical Benefits of Learning Design, s. 76-82.

Yeni Eğitim Paradigması Olarak E öğrenme 2 0 Ve Satış Elemanlarının Eğitiminde Kullanımı

Year 2010, Volume: 19 Issue: 1, 45 - 61, 01.03.2010

Abstract

: E öğrenme 2 0 Web 2 0 alt yapısıyla öğrenmeyi birleştirerek Web’in sosyal öğrenme amaçlı kullanımını ifade etmektedir Günümüzde satış elemanlarının eğitiminde bir alternatif olarak “e öğrenme 2 0”a başvurulabilir Bu çalışmanın iki temel amacı vardır Birincisi yeni eğitim paradigması olarak e öğrenme 2 0’ı açıklamaktır Çalışmanın ikinci amacını bir eğitim yöntemi olarak e öğrenme 2 0’ın satış elemanlarının eğitiminde nasıl kullanılacağının ortaya konulması oluşturmaktadır Bu amaçla Web 2 0’ın temel özellikleri e öğrenme bağlamında ele alınmıştır Ayrıca e öğrenme 2 0 uygulamaları satış elemanlarının eğitimi içerisine entegre edilmiştir Sonuçta gelişen bilgisayar ve internet teknolojileriyle yakın gelecekte e öğrenme 2 0’ın önem kazanacağı ve satış elemanlarının eğitiminde e öğrenme 2 0’ın rolünün ve etkisinin artacağı söylenebilir Anahtar Kelimeler: Satış Elemanlarının Eğitimi; E Öğrenme; E Öğrenme 2 0 JEL Sınıflanması: M30; M39; M53 E LEARNING 2 0 AS A NEW EDUCATION PARADIGM AND ITS USE IN THE TRAINING OF SALESPEOPLE

References

  • Akar, E. (2006). Blogla Pazarlama, Tiem Yayıncılık: İstanbul.
  • Anderson, C. (2008). Long Tail, Why the Future of Business is Selling Less of More, Hyperion Ebook, Revised and Updated Edition.
  • Bessenyei, I. (2007). “Learning and Teaching in the Information Society. eLearning 2.0 and Connectivism”, http://www.ittk.hu/netis/doc/ISCB_eng/12_Bessenyei_final.pdf, (14.09.2009).
  • Blees, I. ve Rittberger, M. (2009). “Web 2.0 Learning Environment: Concept, Implementation, Evaluation”, eLearning Papers, No:15, June, ss. 1-18.
  • Brown, J. S. ve Adler, R. P. (2008). “Minds on Fire Open Education, The Long Tail and Learning 2.0”, Educause Review, January/February, ss. 17-32. http://net.educause.edu/ir/library/pdf/ERM0811.pdf 03.09.2009.
  • Bull G. ve Hammond, T. (2008). “The Future of E-learning in Schools”, Eds. Heimo H. Adelsberger, Kinshuk, Jan Martin Pawlowski, Demetrios Sampson. Handbook on Information Technologies for Education and Training, ss. 345-362, Second Edition, Springer: Verlag Heidelberg.
  • Caladine, R. (2008). Enhancing E-Learning with Media-Rich Content and Interactions, Information Science Publishing: Hershey.
  • Chonco, L. B., Dubinsky, A.J., Jones, E., Roberts, J.A. (2003). “Organizational and ındividual learning in the sales force: An agenda for sales research”, Journal Of Business Research, 56, s. 935-946.
  • Collis, B. ve Moonen, J. (2008). “Web 2.0 tools and processes in higher education: quality perspectives”, Educational Media International, 1469-5790, Volume 45, Issue 2, ss. 93-106.
  • Cui, X., Wang, H. ve Cao, Z. (2008). “An Ajax-Based Terminology System for E- learning 2.0”,Eds. Zhingeng Pan, Xiaopeng Zhang, Abdennour El Rhalibi, Woontack Woo, Technologies for E-Learning and Digital Entertainment, ss. 135- 146, Third International Conference, Edutainment, China, June, Proceedings.
  • Ebner, M. (2007). “E-Learning 2.0 = e-Learning 1.0 + Web 2.0?”, Reliability and Security ARES’07, IEEE Computer Society, s. 1235-1239.
  • Ehlers, U. D. (2009) “Web 2.0 - e-learning 2.0 – quality 2.0? Quality for new learning cultures”, Quality Assurance in Education, Vol. 17 No. 3, ss. 296-314.
  • Franklin, T. ve Harmelen, M. (2007). “Web 2.0 for Content for Learning and Teaching in Higher Education”, http://www.jisc.ac.uk/media/documents/programmes/digitalrepositories/web2- content-learning-and-teaching.pdf , (14.09.2009).
  • Grodecka, K., Wild, F. ve Kieslinger, B. (2008). How to Use Social Software in Higher Education, iCamp: Poland.
  • Grosseck, G. (2009). “To use or not to use web 2.0 in higher education?”, Procedia Social and Behavioral Sciences 1, ss. 478-482.
  • Hoglund, T. (2009). “Learning 2.0 Driving High Performance with New Strategies, Tools and a Broader Mission”, Accenture, White Paper, http://www.accenture.com/NR/rdonlyres/4E93642F-DF71-4EA7-92C4- E16C70D0FC24/0/ACC_4165_learning_010609_2.pdf , (14.09.2009).
  • Honeycutt, E.D., Ford, J.B., Antonis C. S. (2003). Sales management: A global perspective, Londan: Routledge Taylor&Francis Group.
  • Jokisalo, E. ve Riu, A. (2009). “Informal learning in the era of Web 2.0”, 9 Jun, http://www.elearningeuropa.info/files/media/media19656.pdf , (27.08.2009)
  • Murugesan, S. (2007). “Understanding Web 2.0”. IT Pro, IEEE Computer Society, July- August, s. 34-41.
  • O’Reilly, T. (2005), “What Is Web 2.0 Design Patterns and Business Models for the Next Generation of Software”, O'Reilly Network, http://facweb.cti.depaul.edu/jnowotarski/se425/What%20Is%20Web%202%20point %200.pdf (11.09.2009).
  • Osavandi, C. (2006). E-learning and the corporate world. Institute for Interactive Technologies, Department of Instructional Technology, E-Learning Concepts and Techniques e-book. Bloomsburg University of Pennsylvania, USA, http://iit.bloomu.edu/Spring2006_eBook_files/ebook_spring2006.pdf, 02.04.2009.
  • Rapp, A., Agnihotri, R., Forbes, L. P. (2008). “The sales force technology-performance chain: The role of adaptive selling and effort”, Journal Of Personel Selling &Sales Management, XXVIII, 4, (fall), s. 335-350.
  • Redecker, C. (2009). Review of Learning 2.0 Practices: Study on the Impact of Web 2.0 Innovations on Education and Training in Europe, EuropeanCommunities, JRC Scientific and Technical Reports, Seville.
  • Regueras, L. M., Verdu, E., Perez, M. A., Castro, J. P. ve Verdu, M. J. (2008). “E- Learning 2.0: The Learning Community”, Ed. Francisco J. Garcia Penalvo, Advances in E-Learning: Experiences and Methodologies, ss. 213-231. Information Science Reference: Hershey.
  • Rosen, A. (2009). E-learning 2.0 Proven Practices And Emerging Technologies To Achieve Results, Amacom: NewYork.
  • Rosenberg, M. J. (2000). E-learning: strategies for delivering knowledge in the digital age, OH, USA: McGraw-Hill Companies.
  • Shaohua, H. ve Peilin, W. (2008). “Web 2.0 And Social Learning in a Digital Economy”, Knowledge Acquisition and Modeling Workshop, KAM Workshop, IEEE International Symposium, s. 1121-1124.
  • Sun, P., Tsai, R.J., Finger, G., Chen, Y., Yeh, D. (2008). What drives a successful e- learning? an empirical ınvestigation of the critical factors ınfluencing learner satisfaction, Computers& Education 50, ss. 1183-1202.
  • Tai, L. (2008). Corporate e-learning. New York: Oxford University Press.
  • Thalheimer, W. (2008). “Evaluation e-Learning 2.0: Getting Our Heads Around the Complexity”, Learning Solutions, August 18, ss. 1-13.
  • Ullrich, C., Borau, K., Luo, H., Tan, X., Shen, L. ve Shen, R. (2008). “Why Web 2.0 is Good for Learning and for Research: Principles and Prototypes”, WWW , April 21– 25, Beijing, China, ss. 705-714.
  • Usluel, Y. K. ve Mazman, S. G. (2009). “Adoption of Web 2.0 tools in distance education”, Procedia Social and Behavioral Sciences , s. 818–823.
  • Vipond, S. A. ve Dunn, P. T. (2008). Sales 2.0 Exploring Paradigm Shifts in Web Technologies, Sales Performance, and Learning, Intrepid Learning Solutions Executive White Paper, August.
  • Zoltners, A.A. (2001). Complete guide to accelerating sales force performance: Haw to get more sales from your sales force, NY, USA: AMACOM.
  • Weller, M. ve Dalziel, J. (2007). “Bridging the gap between web 2.0 and higher education”, Proceedings of the 2nd International LAMS Conference:Practical Benefits of Learning Design, s. 76-82.
There are 35 citations in total.

Details

Primary Language Turkish
Journal Section Articles
Authors

Yrd. Doç. Dr. Erkan Akar This is me

Publication Date March 1, 2010
Submission Date December 29, 2013
Published in Issue Year 2010 Volume: 19 Issue: 1

Cite

APA Akar, Y. D. D. E. (2010). Yeni Eğitim Paradigması Olarak E öğrenme 2 0 Ve Satış Elemanlarının Eğitiminde Kullanımı. Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 19(1), 45-61.