Örgütte Kuralcılık Ve Hiyerarşi Eğiliminin Liderden Duyulan Tatmine Etkisinde Adalet Algısının Aracılık Rolü

Year 2011, Volume: 20 Issue: 1, 105 - 120, 01.03.2011

Dr. Harun Şeşen

Abstract

This study aims to interpret either there is an effect of organizational culture and justice perception on the satisfaction from leadership which is considered to have an effect on the performance of individuals or there is a mediational effect of justice perception on the relationship between organizational culture and satisfaction from leadership The data was gathered from 232 banking sector employees The data was analyzed using hierarchical regression analysis Result showed that there was an effect of both organizational culture and justice perception on the satisfaction from leadership Besides justice perception had a mediational effect on the relationship between organizational culture and satisfaction from the leader Keywords: Organizational behavior Organizational Culture Justice Perception Satisfaction Mediational effect

Keywords

-

Örgütte Kuralcılık Ve Hiyerarşi Eğiliminin Liderden Duyulan Tatmine Etkisinde Adalet Algısının Aracılık Rolü

Abstract

Bu çalışma bireylerin performansı üzerinde etkili olabileceği değerlendirilen liderden tatmin duygusu üzerinde örgüt kültürü eğilimlerinden kuralcılık ve hiyerarşi eğilimi ile örgütsel adalet algısının etkisi olup olmadığını ayrıca örgüt kültürü ve liderden tatmin ilişkisinde adalet algısının aracılık etkisi olup olmadığını ortaya koymayı amaçlamaktadır Bu maksatla bir özel bankanın farklı şubelerinde görev yapan 232 çalışanından toplanan veriler hiyerarşik regresyon analizine tabi tutulmuştur Araştırma sonuçları örgütte kuralların ve hiyerarşinin yüksek olmasının liderden tatmin üzerinde olumlu bir etki yaptığını ayrıca adalet algısının artmasıyla liderden tatmin duygusunun arttığını bununla birlikte adalet algısının örgüt kültürü ve liderden tatmin ilişkisine aracılık ettiğini göstermektedir Anahtar Kelimeler: Örgütsel Davranış Örgüt Kültürü Adalet Algısı Tatmin Aracılık etkisi The Mediating Role Of Justice Perception On The Effect Of Hierarchy And Formalism Orientations On Satisfaction With The Leader

Keywords

Örgütsel Davranış, Örgüt Kültürü, Adalet Algısı, Tatmin, Aracılık etkisi

References

• Adams, J.S. (1965). “Inequity in Social Exchange”, Berkowitz L. (Ed.), Advances in Experimental Social Psychology, 2, 267-299.
• Akinci, Z. (2002). “Turizm Sektöründe İşgören İş Tatminini Etkileyen Faktörler: Beş Yıldızlı Konaklama İşletmelerinde Bir Uygulama”, Akdeniz İ.İ.B.F. Dergisi, 4, 1-25.
• Ambrose, M., Seabright, M.A. ve Schminke, M. (2002). “Sabotage in the Workplace: The Role of Organizational Injustice”, Organizational Behavior and Human Decision Processes, 89, 947–965.
• Andersson-Straberg, T., Sverke, M. ve Hellgren, J. (2007). “Perceptions of Justice in Connection with Individualized Pay Setting”, Economic and Industrial Democracy, 28, 3, 431-464.
• Baron, R.M. ve Kenny, D.A. (1986). “The Moderator-Mediator variable distinction in Social Psychological research: Conceptual, strategic, and statistical considerations”. Journal of Personality and Social Psychology, 51, 1173-1182.
• Basım H.N., Meydan C.H. ve Şeşen H. (2009). “Bireyin Örgütsel Adalet Algısının İç Girişimcilik Davranışı İle İlişkisi: Kamuda Bir Araştırma” İktisat İşletme ve Finans, 24, 274, 79-99.
• Beugre, C.D. (2002). “Understanding Organizational Justice and Its Impact on Managing Employees: An African Perspective”, The International Journal of Human Resource Management, 13, 7, 1091-1104.
• Bies, R.J. ve Moag. J.S. (1986). “Interactional Justice Communication criteria of fairness”. Lewicki, R.J. Sheppard B.H. ve Bazerman M.H. (Ed). Research on Negotiation in Organizations, JAI, Greenwich, 43-55.
• Buono, A.F., Bowditch, J.L. ve Lewis, J.W. (1985). “When Cultures Collide: The Anatomy of a Merger”, Human Relations, 38, 477–500.
• Busch, P. (1980). “The sales managers’ bases of social power and influence upon the sales force”. Journal of Marketing, 44(4), 91-101.
• Cameron, K.S. ve Quinn, R.E. (1989). Diagnosing and Changing Organizational Culture, Addison-Wesley, New York.
• Chiang, C.F. ve Jang, S. (2007). “The Antecedents and Consequences of Psychological Empowerment: The Case of Taiwan's Hotel Companies Journal of Hospitality ve Tourism”, Review of Public Personnel Administration, 27, 2, 147-170.
• Cohen-Charash, Y. ve Spector, P. E. (2001). “The Role of Justice in Organizations: A Meta-analysis”, Organizational Behavior and Human Decision Processes, 86, 278-321.
• Colquitt, J.A., Conlon, D.E., Wesson, M.J., Porter, C.O.L.H., ve Ng, K.Y. (2001). “Justice at the Millennium: A Meta-analytic Review of 25 Years of Organizational Justice Research”, Journal of Applied Psychology, 86, 424-445.
• Danişman, A. ve Özgen, H. (2003). “Örgüt Kültürü Çalışmalarında Yöntem Tartışması: Niteliksel-Niceliksel Yöntem İkileminde Niceliksel Ölçümler ve Bir Ölçek Önerisi”, Yönetim Araştırmaları Dergisi, 3, 2, 91-124.
• Davis, K. (1988). İşletmede İnsan Davranışı, (Çev. Tosun K.), İstanbul Üniversitesi Yayınları, İstanbul.
• Deal, T.E. ve Kennedy, A.A. (1982). Corporale Cultures, the Rites and Rituals of Corporale Life, Addison-Wesley, New York.
• Doğan, S. Vizyona Dayalı Liderlik, Kare Yayınları, İstanbul, 2007.
• Erdem F. ve Özen-İşbaşı J. (2001). “Eğitim Kurumlarında Örgüt Kültürü ve Öğrenci Alt Kültürünün Algılamaları”, Akdeniz İ.İ.B.F. Dergisi, 1, 33-57.
• Erdoğan, İ. (1996). İşletme Yönetiminde Örgütsel Davranış, Avcıoğlu Basım Yayım, İstanbul.
• Erıgüç, G. (2000). “Sağlık Personelinin kişisel özelliklerine göre İş Doyumu Üzerine Bir İnceleme”, Hacettepe Sağlık İdaresi Dergisi, 5, 3, 7-40.
• Folger, R. (1998). “Fairness as a Moral Virtue”, SCHMINKE, M. (Ed.), Managerial ethics: Moral management of people and processes, Erlbaum, Mahwah, 13-34.
• Greenberg, J. (1990). “Organizational Justice: Yesterday, Today and Tomorrow”, Journal of Management, 16, 2, 399-432.
• Greenberg, J. ve Baron, R.A. (2000). Behavior in Organizations, Seventh Edition, Prentice Hall, New Jersey.
• Handy, C. (1985). Understanding Organizations, Penguin, Harmondsworth.
• Harrison, R. (1972). “Understanding Your Organization’s Character”, Harvard Business Review, 50, 3, 119-128.
• Hofstede, G. (1980). Culture's Consequences: International Differences in Work- Related Values, Sage, Newbury Park.
• Hu, L. ve Bentler, P.M. (1999). “Cutoff Criteria for Fit Indexes in Covariance Structure Analysis: Conventional Criteria Versus New Alternatives”, Structural Equation Modeling, 6,1, 1-55.
• Irak, D.U. (2004). “Örgütsel adalet: Ortaya Çıkışı, Kuramsal Yaklaşımlar ve Bugünkü Durumu”, Türk Psikoloji Yazıları, 7, 13, 25-43.
• Kwantes, C. ve Boglarsky, C. (2007). “Perceptions of Organizational Culture, Leadership Effectiveness and Personal Effectiveness across Six Countries”, Journal of International Management, 13, 2, 204-230.
• Lambert, E. (2007). “A Test of a Turnover Intent Model: The Issue of Correctional Staff Satisfaction and Commitment”, Duffee D.ve Maguire E. (Ed.) Criminal Justice Theory: Explaining the Nature and Behavior of Criminal Justice, Routledge, New York, 223-255.
• Lee, K., Allen, N.J., Meyer, J.P. ve Rhee, K.Y. (2001). “Cross-Cultural Generalizability of The Three Component Model of Organizational Commitment: An Application to South Korea”, Applied Psychology: An International Review, 50, 596–614.
• Lee, S.H. ve Cotte J. (2008). Moderating Role of Member Identification on the Relationship Between Network Centrality and Opinion Leadership / Satisfaction, Advances in Consumer Research, 36 (October), San Franciso, CA.
• Newstrom, J.W. ve DAVIS, K. (1993). Organizational Behavior. Human Behavior at Work (9th Edition), McGraw-Hill, New York.
• Nowakowski, J.M. ve Conlon, D.E. (2005). “Organizational Justice: Looking Back, Looking Forward”, International Journal of Conflict Management, 16, 1, 4-29.
• Oshagbemi, T. (2000). “Is Length of Service Related to the Level of Job Satisfaction?”, International Journal of Social Economics, 27, 3, 213-226.
• Özmen, Ö., Arbak, Y. ve Özer P. (2007). Adalete verilen değerlerin adalet algıları üzerindeki etkisinin sorgulanmasına ilişkin bir araştırma. Ege Akademik Bakış, 7, 1, 17–33.
• Rahim, M.A. (1989). “Relationships of Leader Power to Compliance and Satisfaction with Supervision: Evidence from a National Sample of Managers”, Journal of Management, 15, 4, 545-556.
• Roch, S.G. ve Shanock, L.R. (2006). “Organizational Justice in an Exchange Framework: Clarifying Organizational Justice Distinctions”, Journal of Management, 32, 299-322.
• Rosete, D. (2006). “The Impact of Organisational Values and Performance Management Congruency on Satisfaction and Commitment”, Asia Pacific Journal of Human Resources, 44, 1, 7-24.
• Sabuncuoğlu Z. ve Tüz M. (1998). Örgütsel Psikoloji, Ezgi Kitabevi, Bursa.
• Schein, E. H. (1991). “What is Culture?”, FROST, P. J., MOORE, I. F., LOUIS, M. R., LUNBERG, C. C. ve MARTIN, J. (Ed.) Reframing Organizational Culture, Sage, Newbury Pak.
• Schein, E.H. (1984). “Coming to a New Awareness of Organizational Culture”, Sloan Management Review, 25, 2, 3-16.
• Schein, E.H. (1992). Organizational Culture and Leadership, Jossey-Bass Publishers, San Francisco.
• Smircich, L. (1983). “Concepts of Culture and Organizational Analysis”, Administrative Science Quarterly, 28, 3, 339-358.
• Spector, P. E. (1985). “Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey”, American Journal of Community Psychology, 13, 693-713.
• Spector, P.E. (1997). Job Satisfaction: Application, Assessment, Causes, and Consequences. Sage, London.
• Sun, Ö. (2002). İş Doyumu Üzerine Bir Araştırma: Türkiye Cumhuriyet Merkez Bankası, Yayımlanmamış Uzmanlık Yeterlilik Tezi, Türkiye Cumhuriyet Merkez Bankası Banknot Matbaası Genel Müdürlüğü, Ankara.
• Tabachnick, B. G., ve Fidell, L. S. (2001). Using Multivariate Statistics (4th ed.). Needham Heights, MA: Allyn and Bacon.
• Terzi, A.R. (2000). Örgüt Kültürü, Nobel Yayıncılık, Ankara.
• Thibaut, J. ve Walker, L. (1975). Procedural Justice: A Psychological Analysis. Lawrence Erlbaum, Hillsdale.
• Viswesvaran, C. ve Ones, D. (2003). “Examining the construct of organizational justice“, Journal of Business Ethics, 38, 193-203.
• Vroom, H.V. (1964). The Determination of Job Satisfaction Work and Motivation, John Wiley, New York.
• Wells, M.M., Thelen, L. ve Ruark, J. (2007). “Workspace Personalization and Organizational Culture: Does Your Workspace Reflect You or Your Company?”, Environment and Behavior, 39, 5, 616-634.
• Zhang, H. (2006). Antecedents and Consequences of Organizational Justice: An Investiation in China, Yayımlanmamış Doktora Tezi, McMaster University.