İŞE BAĞLI DUYGUSAL TÜKENMİŞLİK: BİR ÖLÇEK UYARLAMA ÇALIŞMASI

Year 2021, Volume: 30 Issue: 1, 142 - 149, 30.04.2021

Ahmet Günay

https://doi.org/10.35379/cusosbil.828921

Cited By: 3

Abstract

Bu araştırmanın amacı “İşe Bağlı Duygusal Tükenmişlik Ölçeği”nin (Job-Related Emotional Exhaustion Scale) Türkçe uyarlamasını yapmak, geçerlilik ve güvenilirlik analizlerini gerçekleştirmektir. Araştırmanın örneklemini Isparta ili hizmet sektöründe çalışmakta olan çalışanlar oluşturmaktadır. Bu kapsamda 411 katılımcıya ulaşılmıştır. Gerçekleştirilen açımlayıcı faktör analizi neticesinde toplam varyansın %68’ini açıklayan 6 ifadeli ve tek boyutlu bir yapıya ulaşılmıştır. Gerçekleştirilen doğrulayıcı faktör analizi neticesinde ölçme aracının iyi uyum seviyesine sahip olduğu tespit edilmiştir. Ölçeğe dair gerçekleştirilen güvenilirlik analizi neticesinde ise Cronbach alfa iç tutarlılık katsayısı .903 olarak bulunmuş ayrıca iki yarı güvenilirliğe ait değerlerden madde korelasyonu .839, Spearman-Brown katsayısı ise .913 olarak bulunmuştur. Bu bilgiler ışığında “İşe Bağlı Duygusal Tükenmişlik Ölçeği”nin Türk kültürüne uygun, geçerli ve güvenilir bir ölçme aracı olduğunu ifade etmek mümkündür.

Keywords

Tükenmişlik, duygusal tükenmişlik, işe bağlı duygusal tükenmişlik

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