Yeni Gözde Yapay Zekâ: Yapay Zekânın İş Dünyasına Etkileri

Year 2019, Volume: 6 Issue: 2, 238 - 258, 26.10.2019

İzzet Kılınç , Aslıhan Ünal

Abstract

Yapay zekâ son dönemlerde
akademik ve sosyal çevrelerde popüler bir konudur ve etkileri de iş dünyasında
yankılanmaktadır. Yapay zekâ teknolojisi üstel bir hızla gelişmektedir ve bu
durum faydaları ve zorlukları beraberinde getirmektedir. “Yapay zekâ” terimi iş
dünyasını heyecanlandırmaktadır, çünkü hayati öneme sahip bir rekabet aracıdır,
‘yeni göze’ yapay zekâdır. Bunun yanı sıra, iş dünyası yapay zekâ konusunda
tedbirlidir, çünkü yapay zekâ yeni zorlukları da ortaya çıkarmaktadır. Bu
araştırmanın amacı, iş dünyasında yapay zekâ ediniminin genel durumunu
incelemektir. Bu amaçla, önde gelen araştırma kuruluşları tarafından yayınlanan
14 araştırma raporu örneklem olarak belirlenmiştir ve keşfedici bir desen
izlenerek veriye nitel içerik analizi uygulanmıştır. Sonuç olarak; dört ana
kategori ortaya çıkmıştır: 1) Mevcut durum: Yapay zekânın mevcut durumu, 2)
‘Gelecek zaman’ yapay zekânın gelecek etkileri, 3)’Zorluklar’ dönüşüm sürecinde
iş dünyasında karşılaşılan engeller ve endişeler, 4) ‘Yapılması gerekenler’
işletmelerin yapması gereken eylemler. Bu araştırmanın bulguları, dünya
genelinde yürütülen araştırma raporlarını esas alarak genel bir bakış açısı
sunmaktadır ve işletmelerin mevcut durumunu, yapay zekânın potansiyel
etkilerini, iş dünyasında karşılaşılan engelleri, endişeleri ve bir ‘yapılması
gerekenler’ listesi içermektedir. 

Keywords

yapay zeka, teknolojik değişim, nitel içerik analizi

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