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KOSOVO FORCE (KFOR) ORGANIZATION IMAGE: EMPIRICAL RESEARCH ON KOSOVO SECURITY FORCES (KSF)

Yıl 2014, Cilt: 16 Sayı: 4, 537 - 558, 16.03.2015
https://doi.org/10.16953/deusbed.71581

Öz

Comprehensive efforts to rebuild a society’s security and peace-enforcing have become an increasingly frequent activity of the NATO as KFOR (Kosovo Force), which is formed of many countries that its image results from these countries collateral relations. KFOR’s image has come to the fore because it affects the mission success and decisions about its existence in Kosovo. The image has two components, functional and emotional: Military symbols and uniforms of NATO (KFOR) are functional and emotional relations of countries with Kosovo Security Forces (KSF) members are emotional part.

In this research; the main objective is finding out the effects that shape KFOR image. Sublevel objectives are the effects of Kosovo’s “connections”, KSF “personal links” and “perceived mission success” with KFOR member states in KFOR image. To study these effect 3 hypothesis are formed and empirical research is done with KSF members to get a foundation of emotional relationship which affects country image. Evaluating of questionnaires with linear regression, correlation and factor analysis, besides the important effects of ethnocentrism and patriotism, military personnel relations formed by countries military involvement and activities found as predictor factors in KFOR image. As a matter of course these base components of emotions about the image will enlighten future literature about building an organizational image.

Keywords: Organizational Image, Country Image, Image, KFOR (Kosovo Force).

Kaynakça

  • Alvarez, M. D. and Campo, D. (2014). The influence of political conflicts on country image and intention to visit: A study of Israel’s image. Tourism Management, (40): 70-78.
  • Arendt, S. and Brettel, M. (2010). Understanding the influence of corporate social responsibility on corporate identity, image, and firm performance. Management Decision, 48 (10): 1469-1492.
  • Aydın, A. F. and Progonati, E. (2011). “Albanian foreign policy in the post-communist era”, UNISCI Discussion Papers, No. 26. http://revistas.ucm.es/index.php/UNIS/article/viewFile/37824/36601 (15.11.2014).
  • Bandow D. (1999). “The U.S. role in Kosovo”, http://www.cato.org/ publications/congressional-testimony/us-role-kosovo (15.11.2014).
  • Beins, B. C. and McCarthy, M. A. (2012). Research methods and statistics. USA: Pearson Education, Inc.
  • Biçer, F. B. (2008). Impact of corporate image components on perceived price: A research in sector. Unpublished Master Thesis. Marmara University, Graduate School of Social Sciences, İstanbul.
  • Biddle, S. (2002). The new way of war? Debating the Kosovo model. Foreign Affairs, 81 (3): 138-144.
  • Bitner, M. J., Booms, B. and Tetreault, S. (1990). The service encounter: Diagnosing favorable and unfavorable incidents. Journal of Marketing, 54: 71-84.
  • Bozbay, Z. (2007). Determining effects of the consumer product valuation in multinational country image and brand image of the product was manufactured. Unpublished Doctoral Dissertation, Istanbul University, Graduate School of Social Sciences, Istanbul.
  • Carroll, C. E. (2004). How the mass media influence perceptions of corporate reputation: Exploring agenda-setting effects within business news coverage. Unpublished Doctoral Dissertation. Faculty of the Graduate School of the University of Texas, Austin.
  • Choedon, Y. (2011). The United Nations peacebuilding in Kosovo: The issue of coordination. International Studies, 47 (1): 41-57.
  • Cottey, A. (2009). The Kosovo war in perspective. International Affairs, 85 (3): 593-608.
  • Dauber, C. (2001). Image as argument: The impact of Mogadishu on U.S. military intervention. Armed Forces & Society, 27 (2): 205-229.
  • Deci, S. (2012). Kosovo security force post 2012. Unpublished Master Thesis. Rochester Institute of Technology and American University in Kosova, Kosova.
  • Duarte, F. P. (2011). Impression management performances in a Brazilian mining company: The researcher as audience. Journal of Management & Organization, 17 (2): 179-193.
  • Duimering, P. R. (1997). The role of image and language in formal hierarchical communication in organization. Unpublished Doctoral Dissertation. Waterloo University, Department of Management Sciences, Waterloo, Ontario.
  • Dutton, J. E., Dukerich, J. M. and Harquail C. V. (1994). Organizational images and member identification. Administrative Science Quarterly, 39 (2): 249-250.
  • Eroğlu, Z. (2005). Turkish foreign policy towards the Balkans in the Post-Cold War Era. Unpublished Master Thesis. Middle East Technical University, The Graduate School of Social Sciences, Ankara.
  • Fahlioğulları, S. (2009). The effects of corporate social responsibility on corporate image, consumer trust and brand loyalty. Unpublished Master Thesis. Marmara University, Graduate School of Social Sciences, Istanbul.
  • Gavrilita, E. (2009). The effect of country of origin and country image: An application on Moldovan consumers’ perception of Turkish textile products. Unpublished Master Thesis. Dokuz Eylül University, Graduate School of Social Sciences, Izmir.
  • Gibson, J. L., Ivancevich, J. M., Donnelly, Jr. J. H. and Konopaske, R. (2012). Organizations: Behavior, structure, processes. Fourteenth Edition. New York: McGraw-Hill.
  • Giraldi, J. de M. E., Ikeda, A. A. and Campomar, M. C. (2011). Reasons for country image evaluation: A study on China image from a Brazilian perspective. Journal of Database Marketing & Customer Strategy Management, 18: 97-107.
  • Gotsi, M., Lopez, C. and Andriopoulos, C. (2011). Building country image through corporate image: Exploring the factors that influence the image transfer. Journal of Strategic Marketing, 19 (3): 255-272.
  • Gravetter, F. J. and Wallnau, L. B. (2011). Essentials of statistics for the behavioral sciences. Seventh Edition. Wadsworth: Cengage Learning.
  • Helmi, J. and Mulyanegara, R. C. (2011). A conceptual framework on the relationship between nation brand perception and donation behavior. International Journal of Business and Management, 6 (12): 36-43.
  • Heraclides, A. (1997). The Kosovo conflict and its resolution: In pursuit of Ariadne’s thread. Security Dialogue, 28 (3): 317-331.
  • Heslop, L. A., Lu Irene, R. R. and Cray, D. (2008). Modeling country image effects through an international crisis. International Marketing Review, 25 (4): 354-378.
  • Hillyard, M. (1999). “Kosovo: KFOR and Reconstruction, Economic Policy & Statistics, Section House of Commons Library”, “http://www.parliament.uk/documents/commons/lib/research/rp99/rp99-066.pdf” (16.11.2014).
  • Howitt, D. and Cramer, D. (2011). Introduction to research methods in psychology. Third Edition. USA: Prentice Hall.
  • Hoxha, A. (2012). “Russia’s foreign policy in Kosovo”, http://www.e-ir.info/2012/05/12/russias-foreign-policy-in-kosovo/ (15.11.2014).
  • Jardim, da P. P., Lopes, M. P. and Soares, A. E. (2012). Relationship among identity, image and construed external image: A missing link on acquisitions. International Business Research, 5 (10): 115-130.
  • Kostovicova, D., Martin, M. and Bojicic-Dzelilovic, V. (2012). The missing link in human security research: Dialogue and insecurity in Kosovo. Security Dialogue, 43 (6): 569-585.
  • LeBlanc, G. and Nguyen, N. (1996). Cues used by customers evaluating corporate image in service firms an empirical study in financial institutions. International Journal of Service Industry Management, 7 (2): 44-56.
  • Group for Legal and Political Studies (2014). “Germany’s foreign policies towards Kosovo - A policy perspective”, http://legalpoliticalstudies.org/ download/Policy%20Report%2002%202014.pdf (15.11.2014).
  • Group for Legal and Political Studies (2013). “The United Kingtom’s foreign policies towards Kosovo - A policy perspective”, http://legalpoliticalstudies.org/ download/Policy%20Report%2007%202013.pdf (15.11.2014).
  • Lievens, F., Hoye, V. G. and Anseel, F. (2007). Organizational identity and employer image: Towards a unifying framework. British Journal of Management, 18: 45-59.
  • Lloyd, S. (2007). Corporate reputation: Ontology and measurement. Unpublished Doctoral Dissertation. AUT University School of Business, Auckland.
  • Lopez, C., Gotsi, M. and Andriopoulos, C. (2011). Conceptualizing the influence of corporate image on country image. European Journal of Marketing, 45 (11/12): 1601-1641.
  • Maher, A. A. and Carter, L. L. (2011). The affective and cognitive components of country image perceptions of American products in Kuwait. International Marketing Review, 28 (6): 559-580.
  • Marshalls, N. M. (2007). Country image and its effects in promoting a tourist destination case study: South Africa. Unpublished Master Thesis. Blekinge Institute of Technology (BTH), School of Management, Karlskrona.
  • Ministry for the Kosovo Security Forces, “Homepage”, http://www.mksf-ks.org/?page=2,1 (28.09.2012).
  • Ministry for the Kosovo Security Forces, “Kosovo Security Force: Mission statement”, http://mksf-ks.org/?page=2,7 (28.09.2012).
  • Muja, A. (2013). What next for Kosovo security sector: KSF an army or not? Kosova Centre for Security Studies (KCSS) Policy Paper. http://pasos.org/wp-content/uploads/2013/06/What-next-for-KSF-An-army-or-not-ENG.pdf (16.11.2014).
  • Nadeau, J., Heslop, L., O’Reilly, N. and Lok, P. (2008). Destination in a country image context. Annals of Tourism Research, 35 (1): 84-106.
  • NATO, “Facts and figures”, http://www.aco.nato. int/kfor/library/facts-figures.aspx (29.09.2012).
  • NATO, “KFOR placemate” (30.11.2012), http://www.nato.int/kfor/ structur/nations/placemap/kfor_placemat.pdf (30.11.2012).
  • NATO, “NATO’s role in Kosovo”, http://www.nato.int/cps/en /natolive/topics_48818.htm (30.09.2012).
  • NATO, “NATO’s statistics”, www.nato.int/nato_static/assets/pdf/ pdf_2005_02/2009_03_687B00694B0B4918A2143DBD2EB990F5_balkans-e.pdf (29.09.2012).
  • NATO, “News”, http://www.nato.int/cps/en/SID-698DF284-07058208/ natolive/news102210.htm (29.09.2012).
  • Nayir, D. Z. and Durmuşoğlu, S. S. (2008). Country image in the context of European Union membership: The Turkish case. Journal of Management Development, 27 (7): 791-808.
  • Palacio, B. A., Meneses, G. D. and Perez, P. J. P. (2002). The configuration of the university image and its relationship with the satisfaction of students. Journal of Educational Administration, 40 (5): 486-505.
  • Paul, T. (2007). NATO’s eastward expansion and peace-enforcement role in the violent dissolution of Yugoslavia: 1994-2004. Unpublished Doctoral Dissertation. University of Adelaide, School of History and Politics, Adelaide.
  • Polat, S. (2011). Organizational image of Kocaeli University for university students. Education and Science, 36 (160): 105-119.
  • Qehaja, R., Ferati H., Kosumi, K., Qehaja, F., (2008). The establishment, operability and democratic functionality of the Kosovo Security Force. Policy Paper.Prishtina: Kosovar Center for Security Studies.
  • Ratnasingam, P. P. (2001). Interorganizational trust in business to business e-commerce. Unpublished Doctoral Dissertation. Erasmus University, Erasmus Research Institute of Management (ERIM), Rotterdam.
  • Rose, N. E. (2006). Influences of organisational image on applicant attraction in the recruitment process. Unpublished Master Thesis. Queensland University of Technology, School of Management Faculty of Business, St.Lucia.
  • Roth, K. P. and Diamantopoulos, A. (2009). Advancing the country image construct. Journal of Business Research, 62 (7): 726-740.
  • Saydan, R. (2013). Relationship between country of origin image and brand equity: An empirical evidence in England market. International Journal of Business and Social Science, 4 (3): 78-88.
  • EU, “Screening report Croatia, 2007”, http://ec.europa.eu/enlargement/pdf/ croatia/screening_reports /screening_report_31_hr_internet_en.pdf (29.09.2012).
  • Shenkar, O. and Yuchtman-Yaar, E. (1997). Reputation, image, prestige, and goodwill: An interdisciplinary approach to organizational standing. Human Relations, 50 (11): 1361-1381.
  • Sia, S. X. and Hitt, M. A. (2004). A study of organizational image resulting from international joint ventures in transitional economies. Journal of Business Research, 57 (12): 1370-1377.
  • Souiden, N., Pons, F. and Mayrand, M-E. (2011). Marketing high-tech products in emerging markets: The differential impacts of country image and country-of-origin’s image. Journal of Product & Brand Management, 20 (5): 356-367.
  • Stanley, P., Rothgeb, J. M., Couper, M. P., Lessler, J. T., Martin, M. J. and Singer, E. (2004). Methods for testing and evaluating survey questionnaires. New Jersey: John Wiley & Sons, Inc.
  • Sungun, Y. (2005). The effects of organization-public relationships on organizational reputation from the perspective of publics. Unpublished Doctoral Dissertation. Faculty of the Graduate School of the University of Maryland, Maryland.
  • Verlegh, P. W. J. and Steenkamp Jan-Benedict, E. M. (1999). A review and meta-analysis of country-of-origin research. Journal of Economic Psychology, 20 (5): 521-546.
  • Webber, M. (2009). The Kosovo war: A recapitulation. International Affairs, 85 (3): 447-459.
  • Wilson, J. M. (2006). Law and order in an emerging democracy: Lessons from the reconstruction of Kosovo’s police and justice systems. The ANNALS of the American Academy of Political and Social Science, 605 (1): 152-177.
  • Yang, S. (2005). The effects of organization-public relationships on organizational reputation from the perspective of publics. Unpublished Doctoral Dissertation. Faculty of the Graduate School of the University of Maryland, Maryland.
  • Zhang, B. (2002). China’s perception of the US: An exploration of China’s foreign policy motivations. Unpublished Doctoral Dissertation. The Ohio State University, Colombus.

KOSOVA GÜCÜ (KFOR) ORGANİZASYONUNUN İMAJI: KOSOVA GÜVENLİK KUVVETLERİ’NDE (KSF) AMPİRİK BİR ÇALIŞMA

Yıl 2014, Cilt: 16 Sayı: 4, 537 - 558, 16.03.2015
https://doi.org/10.16953/deusbed.71581

Öz

Birçok ülkenin katkılarıyla oluşan ve imajı da bu ülkelerin tamamlayıcı ilişkileri
sonucu ortaya çıkan NATO’nun uluslararası topluma yansıyan yüzü olarak Kosova Gücü
(KFOR) için toplumun güvenliğini yeniden tesis etmek ve barışı zorlama faaliyetleri
gittikçe daha geniş kapsamlı bir çaba haline gelmektedir. KFOR’un imajının öne
çıkmasının nedeni görevin başarılmasında ve Kosova’daki varlığıyla ilgili kararların
alınmasında önemli rol oynamasıdır. İmajın, işlevsel ve duyuşsal iki bileşeni vardır. Bunlar
NATO’yu (KFOR) temsil eden askeri işaretler ve üniformaların oluşturduğu işlevsel bileşen
ve katılımcı ülkelerin Kosova Gücü (KFOR) personeli ile ilişkilerinin oluşturduğu duygusal
bileşen. Bu araştırmanın temel amacı KFOR’un imajını belirleyen temel etkenlerin
araştırılmasıdır. Alt amaçlar ise KFOR’un imajını belirlemede KFOR’a dâhil ülkeler ile
Kosova’nın ve KSF (Kosova Güvenlik Kuvvetleri) personelinin ilişkisi ile algılanan görev
başarısının etkisinin belirlenmesidir. Bu etkileri belirleme amacıyla 3 hipotez oluşturulmuş
ve ülke imajını belirlemede etkili KSF personelinin duygusal ilişkilerini anlamak amacıyla
ampirik çalışma yapılmıştır. Anketlerin doğrusal regresyon, korelasyon ve faktör analizleri
ile değerlendirilmesinden sonra görülmüştür ki etnik merkeziyetçilik ve vatan severlik
etkileri göz ardı edildiğinde; askeri personelin güce destek veren ülkeler ile olan askeri
ilişkileri ve faaliyetleri KFOR’un imajında önemli tahminleyicidirler. Doğal olarak bu imaj
hakkındaki duyguların bu temelleri organizasyonel imajın gelecek alan yazınına ışık
tutacaktır

Kaynakça

  • Alvarez, M. D. and Campo, D. (2014). The influence of political conflicts on country image and intention to visit: A study of Israel’s image. Tourism Management, (40): 70-78.
  • Arendt, S. and Brettel, M. (2010). Understanding the influence of corporate social responsibility on corporate identity, image, and firm performance. Management Decision, 48 (10): 1469-1492.
  • Aydın, A. F. and Progonati, E. (2011). “Albanian foreign policy in the post-communist era”, UNISCI Discussion Papers, No. 26. http://revistas.ucm.es/index.php/UNIS/article/viewFile/37824/36601 (15.11.2014).
  • Bandow D. (1999). “The U.S. role in Kosovo”, http://www.cato.org/ publications/congressional-testimony/us-role-kosovo (15.11.2014).
  • Beins, B. C. and McCarthy, M. A. (2012). Research methods and statistics. USA: Pearson Education, Inc.
  • Biçer, F. B. (2008). Impact of corporate image components on perceived price: A research in sector. Unpublished Master Thesis. Marmara University, Graduate School of Social Sciences, İstanbul.
  • Biddle, S. (2002). The new way of war? Debating the Kosovo model. Foreign Affairs, 81 (3): 138-144.
  • Bitner, M. J., Booms, B. and Tetreault, S. (1990). The service encounter: Diagnosing favorable and unfavorable incidents. Journal of Marketing, 54: 71-84.
  • Bozbay, Z. (2007). Determining effects of the consumer product valuation in multinational country image and brand image of the product was manufactured. Unpublished Doctoral Dissertation, Istanbul University, Graduate School of Social Sciences, Istanbul.
  • Carroll, C. E. (2004). How the mass media influence perceptions of corporate reputation: Exploring agenda-setting effects within business news coverage. Unpublished Doctoral Dissertation. Faculty of the Graduate School of the University of Texas, Austin.
  • Choedon, Y. (2011). The United Nations peacebuilding in Kosovo: The issue of coordination. International Studies, 47 (1): 41-57.
  • Cottey, A. (2009). The Kosovo war in perspective. International Affairs, 85 (3): 593-608.
  • Dauber, C. (2001). Image as argument: The impact of Mogadishu on U.S. military intervention. Armed Forces & Society, 27 (2): 205-229.
  • Deci, S. (2012). Kosovo security force post 2012. Unpublished Master Thesis. Rochester Institute of Technology and American University in Kosova, Kosova.
  • Duarte, F. P. (2011). Impression management performances in a Brazilian mining company: The researcher as audience. Journal of Management & Organization, 17 (2): 179-193.
  • Duimering, P. R. (1997). The role of image and language in formal hierarchical communication in organization. Unpublished Doctoral Dissertation. Waterloo University, Department of Management Sciences, Waterloo, Ontario.
  • Dutton, J. E., Dukerich, J. M. and Harquail C. V. (1994). Organizational images and member identification. Administrative Science Quarterly, 39 (2): 249-250.
  • Eroğlu, Z. (2005). Turkish foreign policy towards the Balkans in the Post-Cold War Era. Unpublished Master Thesis. Middle East Technical University, The Graduate School of Social Sciences, Ankara.
  • Fahlioğulları, S. (2009). The effects of corporate social responsibility on corporate image, consumer trust and brand loyalty. Unpublished Master Thesis. Marmara University, Graduate School of Social Sciences, Istanbul.
  • Gavrilita, E. (2009). The effect of country of origin and country image: An application on Moldovan consumers’ perception of Turkish textile products. Unpublished Master Thesis. Dokuz Eylül University, Graduate School of Social Sciences, Izmir.
  • Gibson, J. L., Ivancevich, J. M., Donnelly, Jr. J. H. and Konopaske, R. (2012). Organizations: Behavior, structure, processes. Fourteenth Edition. New York: McGraw-Hill.
  • Giraldi, J. de M. E., Ikeda, A. A. and Campomar, M. C. (2011). Reasons for country image evaluation: A study on China image from a Brazilian perspective. Journal of Database Marketing & Customer Strategy Management, 18: 97-107.
  • Gotsi, M., Lopez, C. and Andriopoulos, C. (2011). Building country image through corporate image: Exploring the factors that influence the image transfer. Journal of Strategic Marketing, 19 (3): 255-272.
  • Gravetter, F. J. and Wallnau, L. B. (2011). Essentials of statistics for the behavioral sciences. Seventh Edition. Wadsworth: Cengage Learning.
  • Helmi, J. and Mulyanegara, R. C. (2011). A conceptual framework on the relationship between nation brand perception and donation behavior. International Journal of Business and Management, 6 (12): 36-43.
  • Heraclides, A. (1997). The Kosovo conflict and its resolution: In pursuit of Ariadne’s thread. Security Dialogue, 28 (3): 317-331.
  • Heslop, L. A., Lu Irene, R. R. and Cray, D. (2008). Modeling country image effects through an international crisis. International Marketing Review, 25 (4): 354-378.
  • Hillyard, M. (1999). “Kosovo: KFOR and Reconstruction, Economic Policy & Statistics, Section House of Commons Library”, “http://www.parliament.uk/documents/commons/lib/research/rp99/rp99-066.pdf” (16.11.2014).
  • Howitt, D. and Cramer, D. (2011). Introduction to research methods in psychology. Third Edition. USA: Prentice Hall.
  • Hoxha, A. (2012). “Russia’s foreign policy in Kosovo”, http://www.e-ir.info/2012/05/12/russias-foreign-policy-in-kosovo/ (15.11.2014).
  • Jardim, da P. P., Lopes, M. P. and Soares, A. E. (2012). Relationship among identity, image and construed external image: A missing link on acquisitions. International Business Research, 5 (10): 115-130.
  • Kostovicova, D., Martin, M. and Bojicic-Dzelilovic, V. (2012). The missing link in human security research: Dialogue and insecurity in Kosovo. Security Dialogue, 43 (6): 569-585.
  • LeBlanc, G. and Nguyen, N. (1996). Cues used by customers evaluating corporate image in service firms an empirical study in financial institutions. International Journal of Service Industry Management, 7 (2): 44-56.
  • Group for Legal and Political Studies (2014). “Germany’s foreign policies towards Kosovo - A policy perspective”, http://legalpoliticalstudies.org/ download/Policy%20Report%2002%202014.pdf (15.11.2014).
  • Group for Legal and Political Studies (2013). “The United Kingtom’s foreign policies towards Kosovo - A policy perspective”, http://legalpoliticalstudies.org/ download/Policy%20Report%2007%202013.pdf (15.11.2014).
  • Lievens, F., Hoye, V. G. and Anseel, F. (2007). Organizational identity and employer image: Towards a unifying framework. British Journal of Management, 18: 45-59.
  • Lloyd, S. (2007). Corporate reputation: Ontology and measurement. Unpublished Doctoral Dissertation. AUT University School of Business, Auckland.
  • Lopez, C., Gotsi, M. and Andriopoulos, C. (2011). Conceptualizing the influence of corporate image on country image. European Journal of Marketing, 45 (11/12): 1601-1641.
  • Maher, A. A. and Carter, L. L. (2011). The affective and cognitive components of country image perceptions of American products in Kuwait. International Marketing Review, 28 (6): 559-580.
  • Marshalls, N. M. (2007). Country image and its effects in promoting a tourist destination case study: South Africa. Unpublished Master Thesis. Blekinge Institute of Technology (BTH), School of Management, Karlskrona.
  • Ministry for the Kosovo Security Forces, “Homepage”, http://www.mksf-ks.org/?page=2,1 (28.09.2012).
  • Ministry for the Kosovo Security Forces, “Kosovo Security Force: Mission statement”, http://mksf-ks.org/?page=2,7 (28.09.2012).
  • Muja, A. (2013). What next for Kosovo security sector: KSF an army or not? Kosova Centre for Security Studies (KCSS) Policy Paper. http://pasos.org/wp-content/uploads/2013/06/What-next-for-KSF-An-army-or-not-ENG.pdf (16.11.2014).
  • Nadeau, J., Heslop, L., O’Reilly, N. and Lok, P. (2008). Destination in a country image context. Annals of Tourism Research, 35 (1): 84-106.
  • NATO, “Facts and figures”, http://www.aco.nato. int/kfor/library/facts-figures.aspx (29.09.2012).
  • NATO, “KFOR placemate” (30.11.2012), http://www.nato.int/kfor/ structur/nations/placemap/kfor_placemat.pdf (30.11.2012).
  • NATO, “NATO’s role in Kosovo”, http://www.nato.int/cps/en /natolive/topics_48818.htm (30.09.2012).
  • NATO, “NATO’s statistics”, www.nato.int/nato_static/assets/pdf/ pdf_2005_02/2009_03_687B00694B0B4918A2143DBD2EB990F5_balkans-e.pdf (29.09.2012).
  • NATO, “News”, http://www.nato.int/cps/en/SID-698DF284-07058208/ natolive/news102210.htm (29.09.2012).
  • Nayir, D. Z. and Durmuşoğlu, S. S. (2008). Country image in the context of European Union membership: The Turkish case. Journal of Management Development, 27 (7): 791-808.
  • Palacio, B. A., Meneses, G. D. and Perez, P. J. P. (2002). The configuration of the university image and its relationship with the satisfaction of students. Journal of Educational Administration, 40 (5): 486-505.
  • Paul, T. (2007). NATO’s eastward expansion and peace-enforcement role in the violent dissolution of Yugoslavia: 1994-2004. Unpublished Doctoral Dissertation. University of Adelaide, School of History and Politics, Adelaide.
  • Polat, S. (2011). Organizational image of Kocaeli University for university students. Education and Science, 36 (160): 105-119.
  • Qehaja, R., Ferati H., Kosumi, K., Qehaja, F., (2008). The establishment, operability and democratic functionality of the Kosovo Security Force. Policy Paper.Prishtina: Kosovar Center for Security Studies.
  • Ratnasingam, P. P. (2001). Interorganizational trust in business to business e-commerce. Unpublished Doctoral Dissertation. Erasmus University, Erasmus Research Institute of Management (ERIM), Rotterdam.
  • Rose, N. E. (2006). Influences of organisational image on applicant attraction in the recruitment process. Unpublished Master Thesis. Queensland University of Technology, School of Management Faculty of Business, St.Lucia.
  • Roth, K. P. and Diamantopoulos, A. (2009). Advancing the country image construct. Journal of Business Research, 62 (7): 726-740.
  • Saydan, R. (2013). Relationship between country of origin image and brand equity: An empirical evidence in England market. International Journal of Business and Social Science, 4 (3): 78-88.
  • EU, “Screening report Croatia, 2007”, http://ec.europa.eu/enlargement/pdf/ croatia/screening_reports /screening_report_31_hr_internet_en.pdf (29.09.2012).
  • Shenkar, O. and Yuchtman-Yaar, E. (1997). Reputation, image, prestige, and goodwill: An interdisciplinary approach to organizational standing. Human Relations, 50 (11): 1361-1381.
  • Sia, S. X. and Hitt, M. A. (2004). A study of organizational image resulting from international joint ventures in transitional economies. Journal of Business Research, 57 (12): 1370-1377.
  • Souiden, N., Pons, F. and Mayrand, M-E. (2011). Marketing high-tech products in emerging markets: The differential impacts of country image and country-of-origin’s image. Journal of Product & Brand Management, 20 (5): 356-367.
  • Stanley, P., Rothgeb, J. M., Couper, M. P., Lessler, J. T., Martin, M. J. and Singer, E. (2004). Methods for testing and evaluating survey questionnaires. New Jersey: John Wiley & Sons, Inc.
  • Sungun, Y. (2005). The effects of organization-public relationships on organizational reputation from the perspective of publics. Unpublished Doctoral Dissertation. Faculty of the Graduate School of the University of Maryland, Maryland.
  • Verlegh, P. W. J. and Steenkamp Jan-Benedict, E. M. (1999). A review and meta-analysis of country-of-origin research. Journal of Economic Psychology, 20 (5): 521-546.
  • Webber, M. (2009). The Kosovo war: A recapitulation. International Affairs, 85 (3): 447-459.
  • Wilson, J. M. (2006). Law and order in an emerging democracy: Lessons from the reconstruction of Kosovo’s police and justice systems. The ANNALS of the American Academy of Political and Social Science, 605 (1): 152-177.
  • Yang, S. (2005). The effects of organization-public relationships on organizational reputation from the perspective of publics. Unpublished Doctoral Dissertation. Faculty of the Graduate School of the University of Maryland, Maryland.
  • Zhang, B. (2002). China’s perception of the US: An exploration of China’s foreign policy motivations. Unpublished Doctoral Dissertation. The Ohio State University, Colombus.
Toplam 69 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Makaleler
Yazarlar

Korhan Arun

Yayımlanma Tarihi 16 Mart 2015
Gönderilme Tarihi 18 Mart 2014
Yayımlandığı Sayı Yıl 2014 Cilt: 16 Sayı: 4

Kaynak Göster

APA Arun, K. (2015). KOSOVO FORCE (KFOR) ORGANIZATION IMAGE: EMPIRICAL RESEARCH ON KOSOVO SECURITY FORCES (KSF). Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 16(4), 537-558. https://doi.org/10.16953/deusbed.71581