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KÜLTÜREL BOYUTLAR OLARAK İŞLETMELERDE İÇSEL BÜTÜNLEŞME VE DIŞSAL ODAKLANMA DÜZEYLERİNİN PERFORMANSA ETKİLERİ

Yıl 2003, Cilt: 4 Sayı: 1, 55 - 70, 01.01.2003

Öz

Yüksek performanslı işletmelerin faaliyetlerinin içsel bütünlüğünü ve aynı zamanda değişen çevre koşullarına yönelik dışsal odaklanmasını en etkin ve verimli şekilde yönetebilen işletmeler olduğu kabul edilir. Bu çalışmada örgütün içsel bütünlüğünü temsilen örgütte çalışanların güçlendirilmesi ve örgütün içsel öz değerlerinin mevcudiyeti değişkenleri ve örgütün dışsal odaklanma düzeyini temsilen de değişimi oluşturma kabiliyeti ve paylaşılan bir vizyonun mevcudiyeti değişkenleri kullanılarak bunların firma performansına olan etkileri incelenmiştir. Gebze ve civarında imalat yapan 124 firmadan alınan verilerin istatistiksel analizi yapılmıştır. Araştırmamızın sonucunda, dışsal odaklanmanın firma performansını artırdığı görülmüştür.

Kaynakça

  • ALBRECHT, K. (1994) The northbound train .fFinding the purpose, setling Ihe direetion shaping the desttiny ofyour organization, New York, Amacom.
  • BOX, T.M., WATTS L.R., WEST,T. A., WHISMAN, M.L., (1999) Learning organizations panacea or partial ansvver? The Academy of Strategic and Organizational Leadership, vol. 4, issue 2.
  • BOYETT, H. J., BOYETT, J. T. (1998) The Guru guide, the hest ideas of the top management thinkers, New York, John Wiley & Sons.
  • BRECH, E., (1994) TQM for training "explaining employee empowerment". Newyork, McGraw-Hill Inc.
  • BROWN, F.W., DODD N.G. (1998) Utilizing organizational culture gap analysis to determine human resource development needs, Leadership & Organization Development Journal, vol. 19, issue 7.
  • BURKE, R.J. (1995) Value diserepancies, work experiences, satisfactions and performance in a professional services fırm. Training for Quality, vol. 3, issue 3.
  • BURHE, R.J. (1999) Managerial feedback, organizational values and service quality, Managing Service Qualily, vol. 9, issue 1, pp.53-57.
  • BURNES, B., JAMES, H. (1995) Culture, cognitive dissonance and the management of change, International Journal of Operations & Production Management, vol. 15, issue 8.
  • CAMBELL, A., YEUNG, S. (1991) Birief case : mision, vision, and strategic inter, Long Range Planning, vol. 24, issue, 4.
  • CAMERON, K.S., QU1NN, R.E. (1999) üiagnosing changing organizational culture, based on the competing vahtes framework. Boston, Addison-Wesley Publishing Com. Inc.
  • COLLİNS, J.C., PORRAS, C.J. (1991) Organizalional vision and visionary organizations, California Management Review, Fail 991, pp.30-52.
  • . (1994) Buill to last, Nevvyork, Harper Business.
  • CONGER, A., KANUNGO, R.N., (1998) The Empovrerment process : integrating theory and praetice, The Academy of Management Review, vol. 27 issue 3.
  • DEAL, T.E., KENNDEY, A.A. (1982) Corporale cıdtııres the rites and rituals of corporale life. Nevv York, Addison-Wesley.
  • DENISON, D.R. (1990) Corparate culture and organizalional ejfectiveness, Nevv York, John Wiley & Sons.
  • . (2000) Organizational culture : "can it be a key lever for driving organizational change, The Handbook of Organizalional Culture, London, John Wiley & Sons.
  • DENISON, D.R., MISHRA, A.K. (1995) Toward a theory of organizational culture and effectiveness, Organizalional Science, vol. 6, no. 2.
  • DESHPANDE, R., FARLEY, J.U., V/EBSTER, F.E. (1993) Corparate Culture, Customer Orientation and Innovativeness in Japanese Fimi: A Quadrad Analysis. Journal of Marketti ng, vol 57, pp. 23-27.
  • DOBBS, J.H. (1993) The empovverment environmenl. Training and Developmenl, February. pp. 55-57.
  • ERSTAD, M. (1997) Empowcrment and Organizational Change, International Journal of Conlemporary Hospilality Management, vol. 9, issue 7, pp. 325-333.
  • FEY, C.F., DENISON, D.R. (1998) Organizational culture and fffectiveness : the case of foreign fırms in Russia. University of Michigan, Working Paper, Num. 179.
  • FISHER, C.J. (1997) Corporale culture and perceived business performance : a study of the relationship betıveen the culture of an organization and perceptions of its fınancial and cjualitative performance, PhD, Los Angeles, California School of Professional Psychology.
  • FURNHAM, A. (1997) The psychology of behaviour al work, Brighton - Nevv York, Psychology Press Ld.
  • GOLDBERG. B. (1997/ Corparate Vision. Executive Excellence. Provo, UT. March.
  • GUINN, S.L. (1997) Change before you have to : for CEOs \vho rccognize the need, the tools exist now for organizational change, Career Developmenl International, vol. 2, issue 5.
  • GULL, A.G. (1997) Dönüşümü Anlamak, (çev: Günhan GÜNAY), Executive Excellence, yıl. 1, Sayı. 9, Aralık.
  • HAMMER, M„ CHAMPY, J. (1993) Reengineering the corporalion, Nevv York, Harper Business.
  • HARUNG, H.S., DAHL, T. (1995) Increased produetivity and quality through manage by values : a case study of manpovver scandinavia, The TQM Magazine, vol. 07, issue 2.
  • HUNT, J.G., OSBORN, R.G., SIIERMERHORN, J.R. (1997) Organizational behavior. 6th ed., Nevv York, John Wiley & Sons Inc.
  • ITZHAKY, H., YORK A. S. (2000), Empowerment and Community participation. Social IVork Research, vol. 24 issue 4, pp. 225-234.
  • KUATIB, T.M. (1996) Organizalional culture, subeultures, and organizalional commitment, lowa, lowa State Unıversity.
  • KIRKMAN, B.L., ROSEN, B. (1999) Beyond şelf- management : antecedents and consequences of team empovvermcnt, Academy of Management Journal, vol. 42, issue 1, pp.58-74.
  • KOTTER, J.P., HESKETT, J.L. (1992) Corporaie culture and perfornıance, Ncw York, Free pres.
  • MARCHESE, CM. (2001) Matching management practices to national culture in India, Mexico, Poland, and The U.S.. The Academy of Management Executive, May.
  • MULLINS, L.J. (1996) Management and organizalional behavioıtr, London, Pitman Ld.
  • O'TOOLE, J. (1996) Leading Change: The Argııment far Values-Based I.eadership. New York. Ballantine.
  • PASCALE, R. (1990) Managing on the edge, Nevv York, Simon and Schuster Pub.
  • PAULIN, M., FERGUSON, R.J., SALAZAR, A.M.A., (1999). External effectiveness of service management a sttıdy of business-to-business relationships in Mexico, Canada and the USA, International Journal of Service lndustry Management, vol. 10, issue 5.
  • PETERS, T.J., WATERMAN, R.H. (1982) İn search of e.rcellence : lessons from America's Best-Run Companies, Nevv York, Harper and Rovv.
  • PLUNKETT, L.C., FOURNIER R. (1991) Participative managemen, implementing empovverment. Nevv York, John Wiley & Sons, Inc.
  • POLL, S. (2000) Organizalional culture and its relationship betvveen job tension in measuring outeomes among business executivcs. Journal of Management Development, vol. 19, issue 1 .
  • ROLLINSON, D., AYSEN B., DAVID J.E. (1998) Organızational behavioıtr and analysis an integrated approach. Nevv York, Addison YVesley.
  • RYE, C. (1996) Change management. London, Kogan page ltd. SCHEİN, H.E. (1992) Organizalional culture and leadership. San Francisco, Jossey-Boss Publishers.
  • SCHNEIDER, B. (1990) Organizalional elimate and culture. San Francisco, JosseyBoss Publishers.
  • SENGE, M.P. (1993) Beşinci disiplin, (çev. Ayşegül İLDENİZ, Ahmet DOĞUKAN), İstanbul, Yapı Kredi Yayınları.
  • SIGLER, T.H., PEARSON M. (2000) Creating an empovvering culture, Journal of Quality management, vol. 5 issue 1.
  • SMALL, M.W., DICKIE L. (1999) A Cinematograph of moral principles : critical values for contemporary business and socicty, Journal of Management Development, vol. 18, issue 7.
  • SMITLEY, R., SCOTT, D. (1994). Empovverment : unlocking the potentials of your vvork force quality, Digest, August.
  • SPREİTZER, G.M. (1995) Psychological empovverment in the vvorkplace : dimensions, measurement, and validation, Academy of Management Journal, 38, pp.1442-1465.
  • THOMAS, K.W., TYMON, W.G. (1994) Does empovverment alvvays vvork : understanding the role of intrinsic motivation and personal interpretation, Journal of Management Systems, 6, pp. 1 -13.
  • WIEDOWER, K. A. (2002) A Shared vision : the relationship of management communication and contingent reinforcement of the corporate vision with joh performance, organizational commitment, and inlent to leave, PhD, Alliant International University.
  • WACLAWSK.I, J. (2002) Large-Scale Organizational Change and Performance: An Empirical Examination. Hııman Resource Development Çuarterly, vol. 13, no. 3.

THE EFFECTS ON THE MANAGERIAL PERFORMANCE OF THE LEVELS OFINTERNAL INTEGRATIONAND EXTERNAL ORIENTATIONAS CULTURAL D1MENSIONS WITHIN THE FIRMS

Yıl 2003, Cilt: 4 Sayı: 1, 55 - 70, 01.01.2003

Öz

High performance companies, according to the previous literatüre on organizational cultııre, are assumed to pocess the two cultııral characteristics namely internal integration and external orientation. in our study, \ve employed the concepts of "employee empowerment" and "core values" as the variables representing inlernal integration, and "crealing change" and "shared vision" represenling external orientation, and then we analyzed their impact on fır m performance. Data coUected from 124 manufacturing fırms in the Gebze region have been analysed to test the hypotheses. As a resıılt ofthis study, the factors found to be increasing the fırın performance were the two variables of external orientation.

Kaynakça

  • ALBRECHT, K. (1994) The northbound train .fFinding the purpose, setling Ihe direetion shaping the desttiny ofyour organization, New York, Amacom.
  • BOX, T.M., WATTS L.R., WEST,T. A., WHISMAN, M.L., (1999) Learning organizations panacea or partial ansvver? The Academy of Strategic and Organizational Leadership, vol. 4, issue 2.
  • BOYETT, H. J., BOYETT, J. T. (1998) The Guru guide, the hest ideas of the top management thinkers, New York, John Wiley & Sons.
  • BRECH, E., (1994) TQM for training "explaining employee empowerment". Newyork, McGraw-Hill Inc.
  • BROWN, F.W., DODD N.G. (1998) Utilizing organizational culture gap analysis to determine human resource development needs, Leadership & Organization Development Journal, vol. 19, issue 7.
  • BURKE, R.J. (1995) Value diserepancies, work experiences, satisfactions and performance in a professional services fırm. Training for Quality, vol. 3, issue 3.
  • BURHE, R.J. (1999) Managerial feedback, organizational values and service quality, Managing Service Qualily, vol. 9, issue 1, pp.53-57.
  • BURNES, B., JAMES, H. (1995) Culture, cognitive dissonance and the management of change, International Journal of Operations & Production Management, vol. 15, issue 8.
  • CAMBELL, A., YEUNG, S. (1991) Birief case : mision, vision, and strategic inter, Long Range Planning, vol. 24, issue, 4.
  • CAMERON, K.S., QU1NN, R.E. (1999) üiagnosing changing organizational culture, based on the competing vahtes framework. Boston, Addison-Wesley Publishing Com. Inc.
  • COLLİNS, J.C., PORRAS, C.J. (1991) Organizalional vision and visionary organizations, California Management Review, Fail 991, pp.30-52.
  • . (1994) Buill to last, Nevvyork, Harper Business.
  • CONGER, A., KANUNGO, R.N., (1998) The Empovrerment process : integrating theory and praetice, The Academy of Management Review, vol. 27 issue 3.
  • DEAL, T.E., KENNDEY, A.A. (1982) Corporale cıdtııres the rites and rituals of corporale life. Nevv York, Addison-Wesley.
  • DENISON, D.R. (1990) Corparate culture and organizalional ejfectiveness, Nevv York, John Wiley & Sons.
  • . (2000) Organizational culture : "can it be a key lever for driving organizational change, The Handbook of Organizalional Culture, London, John Wiley & Sons.
  • DENISON, D.R., MISHRA, A.K. (1995) Toward a theory of organizational culture and effectiveness, Organizalional Science, vol. 6, no. 2.
  • DESHPANDE, R., FARLEY, J.U., V/EBSTER, F.E. (1993) Corparate Culture, Customer Orientation and Innovativeness in Japanese Fimi: A Quadrad Analysis. Journal of Marketti ng, vol 57, pp. 23-27.
  • DOBBS, J.H. (1993) The empovverment environmenl. Training and Developmenl, February. pp. 55-57.
  • ERSTAD, M. (1997) Empowcrment and Organizational Change, International Journal of Conlemporary Hospilality Management, vol. 9, issue 7, pp. 325-333.
  • FEY, C.F., DENISON, D.R. (1998) Organizational culture and fffectiveness : the case of foreign fırms in Russia. University of Michigan, Working Paper, Num. 179.
  • FISHER, C.J. (1997) Corporale culture and perceived business performance : a study of the relationship betıveen the culture of an organization and perceptions of its fınancial and cjualitative performance, PhD, Los Angeles, California School of Professional Psychology.
  • FURNHAM, A. (1997) The psychology of behaviour al work, Brighton - Nevv York, Psychology Press Ld.
  • GOLDBERG. B. (1997/ Corparate Vision. Executive Excellence. Provo, UT. March.
  • GUINN, S.L. (1997) Change before you have to : for CEOs \vho rccognize the need, the tools exist now for organizational change, Career Developmenl International, vol. 2, issue 5.
  • GULL, A.G. (1997) Dönüşümü Anlamak, (çev: Günhan GÜNAY), Executive Excellence, yıl. 1, Sayı. 9, Aralık.
  • HAMMER, M„ CHAMPY, J. (1993) Reengineering the corporalion, Nevv York, Harper Business.
  • HARUNG, H.S., DAHL, T. (1995) Increased produetivity and quality through manage by values : a case study of manpovver scandinavia, The TQM Magazine, vol. 07, issue 2.
  • HUNT, J.G., OSBORN, R.G., SIIERMERHORN, J.R. (1997) Organizational behavior. 6th ed., Nevv York, John Wiley & Sons Inc.
  • ITZHAKY, H., YORK A. S. (2000), Empowerment and Community participation. Social IVork Research, vol. 24 issue 4, pp. 225-234.
  • KUATIB, T.M. (1996) Organizalional culture, subeultures, and organizalional commitment, lowa, lowa State Unıversity.
  • KIRKMAN, B.L., ROSEN, B. (1999) Beyond şelf- management : antecedents and consequences of team empovvermcnt, Academy of Management Journal, vol. 42, issue 1, pp.58-74.
  • KOTTER, J.P., HESKETT, J.L. (1992) Corporaie culture and perfornıance, Ncw York, Free pres.
  • MARCHESE, CM. (2001) Matching management practices to national culture in India, Mexico, Poland, and The U.S.. The Academy of Management Executive, May.
  • MULLINS, L.J. (1996) Management and organizalional behavioıtr, London, Pitman Ld.
  • O'TOOLE, J. (1996) Leading Change: The Argııment far Values-Based I.eadership. New York. Ballantine.
  • PASCALE, R. (1990) Managing on the edge, Nevv York, Simon and Schuster Pub.
  • PAULIN, M., FERGUSON, R.J., SALAZAR, A.M.A., (1999). External effectiveness of service management a sttıdy of business-to-business relationships in Mexico, Canada and the USA, International Journal of Service lndustry Management, vol. 10, issue 5.
  • PETERS, T.J., WATERMAN, R.H. (1982) İn search of e.rcellence : lessons from America's Best-Run Companies, Nevv York, Harper and Rovv.
  • PLUNKETT, L.C., FOURNIER R. (1991) Participative managemen, implementing empovverment. Nevv York, John Wiley & Sons, Inc.
  • POLL, S. (2000) Organizalional culture and its relationship betvveen job tension in measuring outeomes among business executivcs. Journal of Management Development, vol. 19, issue 1 .
  • ROLLINSON, D., AYSEN B., DAVID J.E. (1998) Organızational behavioıtr and analysis an integrated approach. Nevv York, Addison YVesley.
  • RYE, C. (1996) Change management. London, Kogan page ltd. SCHEİN, H.E. (1992) Organizalional culture and leadership. San Francisco, Jossey-Boss Publishers.
  • SCHNEIDER, B. (1990) Organizalional elimate and culture. San Francisco, JosseyBoss Publishers.
  • SENGE, M.P. (1993) Beşinci disiplin, (çev. Ayşegül İLDENİZ, Ahmet DOĞUKAN), İstanbul, Yapı Kredi Yayınları.
  • SIGLER, T.H., PEARSON M. (2000) Creating an empovvering culture, Journal of Quality management, vol. 5 issue 1.
  • SMALL, M.W., DICKIE L. (1999) A Cinematograph of moral principles : critical values for contemporary business and socicty, Journal of Management Development, vol. 18, issue 7.
  • SMITLEY, R., SCOTT, D. (1994). Empovverment : unlocking the potentials of your vvork force quality, Digest, August.
  • SPREİTZER, G.M. (1995) Psychological empovverment in the vvorkplace : dimensions, measurement, and validation, Academy of Management Journal, 38, pp.1442-1465.
  • THOMAS, K.W., TYMON, W.G. (1994) Does empovverment alvvays vvork : understanding the role of intrinsic motivation and personal interpretation, Journal of Management Systems, 6, pp. 1 -13.
  • WIEDOWER, K. A. (2002) A Shared vision : the relationship of management communication and contingent reinforcement of the corporate vision with joh performance, organizational commitment, and inlent to leave, PhD, Alliant International University.
  • WACLAWSK.I, J. (2002) Large-Scale Organizational Change and Performance: An Empirical Examination. Hııman Resource Development Çuarterly, vol. 13, no. 3.
Toplam 52 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Araştırma Makalesi
Yazarlar

Erol Eren Bu kişi benim

Lütfihak Alpkan Bu kişi benim

Ercan Ergün Bu kişi benim

Yayımlanma Tarihi 1 Ocak 2003
Yayımlandığı Sayı Yıl 2003 Cilt: 4 Sayı: 1

Kaynak Göster

APA Eren, E., Alpkan, L., & Ergün, E. (2003). KÜLTÜREL BOYUTLAR OLARAK İŞLETMELERDE İÇSEL BÜTÜNLEŞME VE DIŞSAL ODAKLANMA DÜZEYLERİNİN PERFORMANSA ETKİLERİ. Doğuş Üniversitesi Dergisi, 4(1), 55-70.