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The Relationshıp Between Time at Work and Job Satisfaction: an Empirical Study

Year 2019, Issue: 60, 14 - 24, 29.04.2019

Abstract

The objective of this study is to examine the
relationship between time at work and job satisfaction.  Job satisfaction is considered as
satisfaction with work and work environment and satisfaction with financial
rewards. Time at work is examined by working intensity and working hours. Data
was collected from 185 hotel employees. Results of regression analysis revealed
that work intensity is negatively related to satisfaction with work and work
environment and satisfaction with financial rewards. Moreover there is no
relationship between working hours and job satisfaction.

References

  • Baethge, Anja ve Rigotti, Thomas (2013). “Interruptions to Workflow: Their Relationship with Irritation and Satisfaction with Performance, and the Mediating Roles of Time Pressure and Mental Demands”. Work & Stress, 27(1), 43-63.
  • Brett, Jeanne ve Stroh, Linda (2003). “Working 61 plus hours a week: Why do Managers Do It?”. Journal of Applied Psychology, 88(1), 67-78.
  • Brown, Michelle (2012). “Responses to Work Intensification: Does Generation Matter?”. The International Journal of Human Resource Management, 23(17), 3578-3595.
  • Boxall, Peter ve Macky, Kenneth (2007). “High‐Performance Work Systems and Organisational Performance: Bridging Theory and Practice”. Asia Pacific Journal of Human Resources, 45(3), 261-270.
  • Boxall, Peter ve Macky, Kenneth (2014). “High-involvement Work Processes, Work Intensification and Employee Well-being”. Work, Employment and Society, 28(6), 963-984.
  • Burchell, Brendan and Fagan, Colette (2004). “Gender and the Intensification of Work: Evidence from the European Working Conditions Survey". Eastern Economic Journal, 30 (4), 627-642.
  • Burgard, Sarah A., Brand, Jennie E. ve House, James S. (2009). “Perceived Job Insecurity and Worker Health in the United States”. Social Science & Medicine, 69(5), 777-785.
  • Burke, Ronald J., Koyuncu, Mustafa, Fiksenbaum, Lisa ve Acar, Füsun T. (2009). “Work Hours, Work Intensity, Satisfactions and Psychological Well-being among Turkish Manufacturing Managers”. Europe's Journal of Psychology, 5(2), 12-30.
  • Burke, Ronald J., Singh, Parbudyai ve Fiksenbaum, Lisa (2010). “Work Intensity: Potential Antecedents and Consequences”. Personnel Review, 39(3), 347-360.
  • Chesley, Noelle (2014). “Information and Communication Technology Use, Work Intensification and Employee Strain and Distress”. Work, Employment and Society, 28(4), 589-610.
  • Çokluk, Ömay. Şekercioğlu, Güçlü ve Büyüköztürk, Şener (2012). Sosyal Bilimler İçin Çok Değişkenli İstatistik: SPSS ve LISREL Uygulamaları. Ankara : Pegem.
  • Denton, Margaret, Zeytinoğlu, Işık, Davies, Sharon ve Lian, Jeannette (2002). “Job Stress and Job Dissatisfaction of Home Care Workers in the Context of Health Care Restructuring". International Journal of Health Services, 32(2), 327–357.
  • Drago, Robert, Wooden, Mark ve Black, David (2009). “Long Work Hours: Volunteers and Conscripts”. British Journal of Industrial Relations, 47 (3), 571-600.
  • Franke, Fransizka (2015). “Is Work Intensification Extra Stress?”. Journal of Personnel Psychology, 14(1), 17-27.
  • Green, Francis ve McIntosh, Steven (2001). “The Intensification of Work in Europe”. Labor Economics, 8(2), 291-308.
  • Green, Francis (2004a). “Why Has Effort Become More Intense?”. Industrial Relations, 43(4), 709-741.
  • Green, Francis (2004b). “Work Intensification, Discretion and the Decline in Wellbeing at Work”. Eastern Economic Journal, 30 (4), 615-625.
  • Hayes, Laureen J., O’Brien-Pallas, Linda, Duffield, Christoper, Shamian, Judith, Buchan, James, Hughes, Frances, Spence Laschinger, Heather K., North, Nicola ve Stone, Patricia (2006). “Nurse Turnover: A Literature Review”. International Journal of Nursing Studies, 43(2), 237–263.
  • Hewlett, Sylvia Ann ve Luce, Carolyn Buck (2006). “Extreme Jobs: The Dangerous Allure of the 70-Hour Workweek”. Harvard Business Review, 84(12), 49-59.
  • Hochschild, Arite (1997). The Time Bind: When Work Becomes Home and Home Becomes Work. New York, NY: Metropolitan Books.
  • Judge, Timothy A., Thoresen, Carl J., Bono, Joyce E. ve Patton, Gregory K. (2001). “The Job Satisfaction–Job Performance Relationship: AW Qualitative and Quantitative Review”. Psychological Bulletin, 127(3), 376-407.
  • Kalleberg, Arne L. (2013). Good Jobs, Bad Jobs: The Rise of Polarized and Precarious Employment Systems in the United States, 1970s to 2000s. New York: Russell Sage Foundation,
  • Keser, Aşkın (2014). Çalışma Psikolojisi. 4. Baskı. Bursa: Ekin Yayıncılık.
  • Krause, Niklas, Scherzer, Teresa ve Rugulies, Reiner (2005). “Physical Workload, Work Intensification, and Prevalence of Pain in Low Wage Workers: Results from a Participatory Research Project with Hotel Room Cleaners in Las Vegas”. American Journal of Industrial Medicine, 48(5), 326-337.
  • Kuşluvan, Zeynep ve Kuşluvan, Salih (2005). “Otel İşletmelerinde İş ve İşletme ile İlgili Faktörlerin İşgören Tatmini Üzerindeki Görece Etkisi: Nevşehir Örneği”. Anatolia: Turizm Araştırmaları Dergisi, 16(2). 183-203.
  • Kuşluvan, Salih ve Kuşluvan, Zeynep (2000). “Perceptions and Attitudes of Undergraduate Tourism Students towards Working in the Tourism Industry in Turkey”. Tourism Management, 21(3) 251-269.
  • Landsbergis, Paul A., Cahill, Janet ve Schnall, Peter (1999). “The Impact of Lean Production and Related New Systems of Work Organization on Worker Health”. Journal of Occupational Health Psychology, 4(2), 108.-130.
  • Lehle, Carola, Steinhauser, Marco ve Hübner, Ronald (2009). “Serial or Parallel Processing in Dual Tasks: What is More Effortful?”. Psychophysiology, 46(3), 502-509.
  • Ng, Thomas, Sorensen, Kelly ve Feldman, Daniel (2007). “Dimensions, Antecedents, and Consequences of Workaholism: a Conceptual Integration and Extension”. Journal of Organizational Behavior, 28(1), 111-136.
  • Ogbonnaya, Chidiebere N. ve Valizade, Danel (2015). “Participatory Workplace Activities, Employee-Level Outcomes and the Mediating Role of Work Intensification”. Management Research Review, 38(5), 540-558.
  • Okumus, Fevzi, Sarıışık, Mehmet ve Naipaul, Sandra (2010). “Understanding Why Women Work in Five-Star Hotels in a Developing Country and Their Work-Related Problems”. International Journal of Hospitality & Tourism Administration, 11( 1), 76-105.
  • Organ, Dennis W. ve Ryan, Katherine (1995). “A Meta‐Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behaviour”. Personnel Psychology, 48(4), 775-802.
  • Schaufeli, Willmar B. ve Taris, Toon W. (2014). “A Critical Review of the Job Demands-Resources Model: Implications for Improving Work and Health”. Bridging Occupational, Organizational and Public Health. Ed.Bauer, G. ve Hammin, O. Netherlands, Routledge. 43-68.
  • Schleicher, Deidra J., Watt, John D. ve Greguras, Gary J. (2004). “Reexamining the Job Satisfaction-Performance Relationship: The Complexity of Attitudes”. Journal of Applied Psychology, 89(1), 165-177.
  • Sparham, Eimer ve Sung, Johhny (2007). “High Performance Work Practices: Work Intensification or 'Win-win’?”. University of Leicester Centre for Labour Market Studies, Working Paper 50.
  • Spector, Paul E. (1997). Job Satisfaction: Application, Assessment, Cause and Consequences. London, UK: Sage Publications.
  • Sverke, Magnus, Hellgren, Johnny ve Näswall, Katherina (2002). “No Security: A meta-Analysis and Review of Job Insecurity and Its Consequences”. Journal of Occupational Health Psychology, 7(3), 242-264.
  • Tett, Robert P. ve Meyer, John P. (1993). “Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta‐Analytic Findings”. Personnel Psychology, 46(2), 259-293.
  • Van der Hulst, Monique (2003). “Long Work Hours and Health”. Scandinavian Journal of Work, Environment and Health. 29, 171-188.
  • Westman, Mina, Etzion, Dalia, ve Danon, Esti (2001). “Job Insecurity and Crossover of Burnout In Married Couples”. Journal of Organizational Behavior, 22(5), 467-481.
  • Westman, Mina, Etzion, Dalia, ve Danon, Esti (2006). “Retaining Nurses in Their Employing Hospitals and in the Profession: Effects of Job Preference, Unpaid Overtime, Importance of Earnings and Stress”. Health Policy, 79(1), 57–62.
  • Zeytinoglu, Işık, ve Cooke, G. (2003). “Non-Standard Work and Benefits”. Industrial Relations, 60(1), 29-60.
  • Zeytinoglu, Işık, Denton, Margaret, Davies, Sharon, Baumann, Andrea, Blythe, Jennifer ve Boos, Linda (2007). “Associations between Work Intensification, Stress and Job Satisfaction: The Case of Nurses in Ontario”. Relations Industrielles/Industrial Relations. 62(2), 201-225.

İşyerinde Geçirilen Süre ile İş Tatmin Düzeyleri Arasındaki İlişkinin İncelenmesi Üzerine Bir Araştırma

Year 2019, Issue: 60, 14 - 24, 29.04.2019

Abstract

Bu çalışmanın amacı, işyerinde geçirilen sürenin
iş tatmini üzerindeki etkisini incelemektir. Çalışmada iş tatmini, çalışma ve
çalışma koşulları ile finansal ödüllere ilişkin tatmin olarak iki ayrı boyutta
ele alınırken, işyerinde geçirilen süre, iş yoğunluğu ve çalışma saatleri
şeklinde incelenmektedir. Çalışmanın verileri, otel işletmelerinde çalışan 185
işgörenden toplanmıştır. Araştırma sonuçlarından elde edilen bulgulara göre iş
yoğunluğu, çalışma ve çalışma koşulları ile finansal ödüllere ilişkin iş
tatminini negatif yönde etkilerken, çalışma saatlerinin iş tatmini boyutları
üzerinde etkisi olmadığı saptanmıştır.

References

  • Baethge, Anja ve Rigotti, Thomas (2013). “Interruptions to Workflow: Their Relationship with Irritation and Satisfaction with Performance, and the Mediating Roles of Time Pressure and Mental Demands”. Work & Stress, 27(1), 43-63.
  • Brett, Jeanne ve Stroh, Linda (2003). “Working 61 plus hours a week: Why do Managers Do It?”. Journal of Applied Psychology, 88(1), 67-78.
  • Brown, Michelle (2012). “Responses to Work Intensification: Does Generation Matter?”. The International Journal of Human Resource Management, 23(17), 3578-3595.
  • Boxall, Peter ve Macky, Kenneth (2007). “High‐Performance Work Systems and Organisational Performance: Bridging Theory and Practice”. Asia Pacific Journal of Human Resources, 45(3), 261-270.
  • Boxall, Peter ve Macky, Kenneth (2014). “High-involvement Work Processes, Work Intensification and Employee Well-being”. Work, Employment and Society, 28(6), 963-984.
  • Burchell, Brendan and Fagan, Colette (2004). “Gender and the Intensification of Work: Evidence from the European Working Conditions Survey". Eastern Economic Journal, 30 (4), 627-642.
  • Burgard, Sarah A., Brand, Jennie E. ve House, James S. (2009). “Perceived Job Insecurity and Worker Health in the United States”. Social Science & Medicine, 69(5), 777-785.
  • Burke, Ronald J., Koyuncu, Mustafa, Fiksenbaum, Lisa ve Acar, Füsun T. (2009). “Work Hours, Work Intensity, Satisfactions and Psychological Well-being among Turkish Manufacturing Managers”. Europe's Journal of Psychology, 5(2), 12-30.
  • Burke, Ronald J., Singh, Parbudyai ve Fiksenbaum, Lisa (2010). “Work Intensity: Potential Antecedents and Consequences”. Personnel Review, 39(3), 347-360.
  • Chesley, Noelle (2014). “Information and Communication Technology Use, Work Intensification and Employee Strain and Distress”. Work, Employment and Society, 28(4), 589-610.
  • Çokluk, Ömay. Şekercioğlu, Güçlü ve Büyüköztürk, Şener (2012). Sosyal Bilimler İçin Çok Değişkenli İstatistik: SPSS ve LISREL Uygulamaları. Ankara : Pegem.
  • Denton, Margaret, Zeytinoğlu, Işık, Davies, Sharon ve Lian, Jeannette (2002). “Job Stress and Job Dissatisfaction of Home Care Workers in the Context of Health Care Restructuring". International Journal of Health Services, 32(2), 327–357.
  • Drago, Robert, Wooden, Mark ve Black, David (2009). “Long Work Hours: Volunteers and Conscripts”. British Journal of Industrial Relations, 47 (3), 571-600.
  • Franke, Fransizka (2015). “Is Work Intensification Extra Stress?”. Journal of Personnel Psychology, 14(1), 17-27.
  • Green, Francis ve McIntosh, Steven (2001). “The Intensification of Work in Europe”. Labor Economics, 8(2), 291-308.
  • Green, Francis (2004a). “Why Has Effort Become More Intense?”. Industrial Relations, 43(4), 709-741.
  • Green, Francis (2004b). “Work Intensification, Discretion and the Decline in Wellbeing at Work”. Eastern Economic Journal, 30 (4), 615-625.
  • Hayes, Laureen J., O’Brien-Pallas, Linda, Duffield, Christoper, Shamian, Judith, Buchan, James, Hughes, Frances, Spence Laschinger, Heather K., North, Nicola ve Stone, Patricia (2006). “Nurse Turnover: A Literature Review”. International Journal of Nursing Studies, 43(2), 237–263.
  • Hewlett, Sylvia Ann ve Luce, Carolyn Buck (2006). “Extreme Jobs: The Dangerous Allure of the 70-Hour Workweek”. Harvard Business Review, 84(12), 49-59.
  • Hochschild, Arite (1997). The Time Bind: When Work Becomes Home and Home Becomes Work. New York, NY: Metropolitan Books.
  • Judge, Timothy A., Thoresen, Carl J., Bono, Joyce E. ve Patton, Gregory K. (2001). “The Job Satisfaction–Job Performance Relationship: AW Qualitative and Quantitative Review”. Psychological Bulletin, 127(3), 376-407.
  • Kalleberg, Arne L. (2013). Good Jobs, Bad Jobs: The Rise of Polarized and Precarious Employment Systems in the United States, 1970s to 2000s. New York: Russell Sage Foundation,
  • Keser, Aşkın (2014). Çalışma Psikolojisi. 4. Baskı. Bursa: Ekin Yayıncılık.
  • Krause, Niklas, Scherzer, Teresa ve Rugulies, Reiner (2005). “Physical Workload, Work Intensification, and Prevalence of Pain in Low Wage Workers: Results from a Participatory Research Project with Hotel Room Cleaners in Las Vegas”. American Journal of Industrial Medicine, 48(5), 326-337.
  • Kuşluvan, Zeynep ve Kuşluvan, Salih (2005). “Otel İşletmelerinde İş ve İşletme ile İlgili Faktörlerin İşgören Tatmini Üzerindeki Görece Etkisi: Nevşehir Örneği”. Anatolia: Turizm Araştırmaları Dergisi, 16(2). 183-203.
  • Kuşluvan, Salih ve Kuşluvan, Zeynep (2000). “Perceptions and Attitudes of Undergraduate Tourism Students towards Working in the Tourism Industry in Turkey”. Tourism Management, 21(3) 251-269.
  • Landsbergis, Paul A., Cahill, Janet ve Schnall, Peter (1999). “The Impact of Lean Production and Related New Systems of Work Organization on Worker Health”. Journal of Occupational Health Psychology, 4(2), 108.-130.
  • Lehle, Carola, Steinhauser, Marco ve Hübner, Ronald (2009). “Serial or Parallel Processing in Dual Tasks: What is More Effortful?”. Psychophysiology, 46(3), 502-509.
  • Ng, Thomas, Sorensen, Kelly ve Feldman, Daniel (2007). “Dimensions, Antecedents, and Consequences of Workaholism: a Conceptual Integration and Extension”. Journal of Organizational Behavior, 28(1), 111-136.
  • Ogbonnaya, Chidiebere N. ve Valizade, Danel (2015). “Participatory Workplace Activities, Employee-Level Outcomes and the Mediating Role of Work Intensification”. Management Research Review, 38(5), 540-558.
  • Okumus, Fevzi, Sarıışık, Mehmet ve Naipaul, Sandra (2010). “Understanding Why Women Work in Five-Star Hotels in a Developing Country and Their Work-Related Problems”. International Journal of Hospitality & Tourism Administration, 11( 1), 76-105.
  • Organ, Dennis W. ve Ryan, Katherine (1995). “A Meta‐Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behaviour”. Personnel Psychology, 48(4), 775-802.
  • Schaufeli, Willmar B. ve Taris, Toon W. (2014). “A Critical Review of the Job Demands-Resources Model: Implications for Improving Work and Health”. Bridging Occupational, Organizational and Public Health. Ed.Bauer, G. ve Hammin, O. Netherlands, Routledge. 43-68.
  • Schleicher, Deidra J., Watt, John D. ve Greguras, Gary J. (2004). “Reexamining the Job Satisfaction-Performance Relationship: The Complexity of Attitudes”. Journal of Applied Psychology, 89(1), 165-177.
  • Sparham, Eimer ve Sung, Johhny (2007). “High Performance Work Practices: Work Intensification or 'Win-win’?”. University of Leicester Centre for Labour Market Studies, Working Paper 50.
  • Spector, Paul E. (1997). Job Satisfaction: Application, Assessment, Cause and Consequences. London, UK: Sage Publications.
  • Sverke, Magnus, Hellgren, Johnny ve Näswall, Katherina (2002). “No Security: A meta-Analysis and Review of Job Insecurity and Its Consequences”. Journal of Occupational Health Psychology, 7(3), 242-264.
  • Tett, Robert P. ve Meyer, John P. (1993). “Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta‐Analytic Findings”. Personnel Psychology, 46(2), 259-293.
  • Van der Hulst, Monique (2003). “Long Work Hours and Health”. Scandinavian Journal of Work, Environment and Health. 29, 171-188.
  • Westman, Mina, Etzion, Dalia, ve Danon, Esti (2001). “Job Insecurity and Crossover of Burnout In Married Couples”. Journal of Organizational Behavior, 22(5), 467-481.
  • Westman, Mina, Etzion, Dalia, ve Danon, Esti (2006). “Retaining Nurses in Their Employing Hospitals and in the Profession: Effects of Job Preference, Unpaid Overtime, Importance of Earnings and Stress”. Health Policy, 79(1), 57–62.
  • Zeytinoglu, Işık, ve Cooke, G. (2003). “Non-Standard Work and Benefits”. Industrial Relations, 60(1), 29-60.
  • Zeytinoglu, Işık, Denton, Margaret, Davies, Sharon, Baumann, Andrea, Blythe, Jennifer ve Boos, Linda (2007). “Associations between Work Intensification, Stress and Job Satisfaction: The Case of Nurses in Ontario”. Relations Industrielles/Industrial Relations. 62(2), 201-225.
There are 43 citations in total.

Details

Primary Language Turkish
Journal Section Articles
Authors

Banu Saadet Ünsal Akbıyık 0000-0002-9941-3993

Publication Date April 29, 2019
Published in Issue Year 2019 Issue: 60

Cite

APA Ünsal Akbıyık, B. S. (2019). İşyerinde Geçirilen Süre ile İş Tatmin Düzeyleri Arasındaki İlişkinin İncelenmesi Üzerine Bir Araştırma. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi(60), 14-24.
AMA Ünsal Akbıyık BS. İşyerinde Geçirilen Süre ile İş Tatmin Düzeyleri Arasındaki İlişkinin İncelenmesi Üzerine Bir Araştırma. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi. April 2019;(60):14-24.
Chicago Ünsal Akbıyık, Banu Saadet. “İşyerinde Geçirilen Süre Ile İş Tatmin Düzeyleri Arasındaki İlişkinin İncelenmesi Üzerine Bir Araştırma”. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, no. 60 (April 2019): 14-24.
EndNote Ünsal Akbıyık BS (April 1, 2019) İşyerinde Geçirilen Süre ile İş Tatmin Düzeyleri Arasındaki İlişkinin İncelenmesi Üzerine Bir Araştırma. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi 60 14–24.
IEEE B. S. Ünsal Akbıyık, “İşyerinde Geçirilen Süre ile İş Tatmin Düzeyleri Arasındaki İlişkinin İncelenmesi Üzerine Bir Araştırma”, Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, no. 60, pp. 14–24, April 2019.
ISNAD Ünsal Akbıyık, Banu Saadet. “İşyerinde Geçirilen Süre Ile İş Tatmin Düzeyleri Arasındaki İlişkinin İncelenmesi Üzerine Bir Araştırma”. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi 60 (April 2019), 14-24.
JAMA Ünsal Akbıyık BS. İşyerinde Geçirilen Süre ile İş Tatmin Düzeyleri Arasındaki İlişkinin İncelenmesi Üzerine Bir Araştırma. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi. 2019;:14–24.
MLA Ünsal Akbıyık, Banu Saadet. “İşyerinde Geçirilen Süre Ile İş Tatmin Düzeyleri Arasındaki İlişkinin İncelenmesi Üzerine Bir Araştırma”. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, no. 60, 2019, pp. 14-24.
Vancouver Ünsal Akbıyık BS. İşyerinde Geçirilen Süre ile İş Tatmin Düzeyleri Arasındaki İlişkinin İncelenmesi Üzerine Bir Araştırma. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi. 2019(60):14-2.

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