The Relationship Between Workforce Agility, Alienation, And Psychological Empowerment in The Digital Context

Abstract

This study examines the impact of workforce agility on employee alienation in the banking sector, which is highly influenced by digital technologies. It also explores whether psychological empowerment moderates this relationship. The study surveys 317 bank employees in Turkey. Correlation and regression analyses were conducted to examine the relationship between workforce agility, alienation, and psychological empowerment. The results indicate a negative relationship between workforce agility and alienation. Furthermore, psychological empowerment is found to have a positive relationship with workforce agility and a negative relationship with alienation. Psychological empowerment did not show a significant moderating effect. However, the meaning dimension of psychological empowerment strengthened the relationship between agility and alienation. This study contributes to the literature by linking workforce agility to reduced alienation in the digitalized banking sector. It also highlights the importance of the meaning dimension of psychological empowerment in enhancing this relationship. The findings suggest that enhancing agility and meaning at work can reduce alienation and improve employee wellbeing.

Keywords

• workforce agility
• employee agility
• alienation
• psychological empowerment
• banking

Dijital Bağlamda İşgücü Çevikliği, Yabancılaşma ve Psikolojik Güçlendirme İlişkisi

Abstract

Bu çalışma, dijital teknolojilerden büyük ölçüde etkilenen bankacılık sektöründe iş gücü çevikliğinin çalışanların yabancılaşması üzerindeki etkisini incelemektedir. Ayrıca, psikolojik güçlendirmenin bu ilişkiyi düzenleyici bir rol oynayıp oynamadığı araştırılmaktadır. Çalışma kapsamında Türkiye’de 317 banka çalışanına anket uygulanmıştır. İş gücü çevikliği, yabancılaşma ve psikolojik güçlendirme arasındaki ilişkiyi incelemek için korelasyon ve regresyon analizleri yapılmıştır. Sonuçlar, iş gücü çevikliği ile yabancılaşma arasında negatif bir ilişki olduğunu göstermektedir. Ayrıca, psikolojik güçlendirmenin iş gücü çevikliği ile pozitif ve yabancılaşma ile negatif bir ilişkiye sahip olduğu bulunmuştur. Ancak, psikolojik güçlendirme anlamlı bir düzenleyici etki göstermemiştir. Bununla birlikte, psikolojik güçlendirmenin anlam boyutu, çeviklik ve yabancılaşma arasındaki ilişkiyi güçlendirmiştir. Bu çalışma, iş gücü çevikliğinin dijitalleşmenin yoğun olduğu bankacılık sektöründe yabancılaşmayı azaltabileceğini ortaya koyarak literatüre katkı sağlamaktadır. Ayrıca, psikolojik güçlendirmenin anlam boyutunun bu ilişkiyi güçlendirmedeki önemini vurgulamaktadır. Bulgular, iş yerinde çeviklik ve anlam duygusunu arttırmanın yabancılaşmayı azaltabileceğini ve çalışanların iyi oluşuna katkı sağlayacağını göstermektedir.

Keywords

• işgücü çevikliği
• çalışan çevikliği
• yabancılaşma
• psikolojik güçlendirme
• bankacılık

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