Evaluation of Critical Success Factors in the Transitional Processes of Industry 4.0 using DEMATEL Method

Abstract

Enterprises have difficulty in managing their supply chain as the World has become a single market because of rapid growth in information systems and technologies. In this sense, Industry 4.0 has become popular in recent years as a result of seeking ways to manage supply chain more effectively. Consequently, enterprises are getting prepared to move from the 3rd Industrial Revolution to the 4th Industrial Revolution. Identification of the factors affecting the success of enterprises in this transition process and understanding the effects of these factors are important in terms of the effectiveness of the process of transition to Industry 4.0.In this study, firstly literature review was carried out to determine critical success factors in the processes of transition to Industry 4.0. Then, these factors were evaluated by decision makers of a German company which is located in İzmir, is a global producer in the textile sector and has initiated the Industry 4.0 processes. All data was evaluated using the DEMATEL method in order to analyze the success factors affecting the enterprise’s process of transition to the industry 4.0

Keywords

• Industry 4.0, Critical Success Factors, DEMATEL

Sanayi 4.0 Geçiş Süreçlerinde Kritik Başarı Faktörlerinin DEMATEL Yöntemi ile Değerlendirilmesi

Abstract

Bilgi sistem ve teknolojilerindeki hızlı büyüme Dünya’yı tek pazar haline getirmesi sonucu işletmeler tedarik zincirini yönetmek konusunda zorlanmaya başlamışlardır. Bu anlamda tedarik zincirinin daha etkin yönetilmesi arayışları sonucunda Sanayi 4.0, son yıllarda yayılmaya başlayan bir kavram olmuştur. Bunun sonucu olarak işletmeler 3. Sanayi devriminde 4. Sanayi devrimine geçmeye hazırlanmaktadırlar. Bu geçiş sürecinde işletmelerin başarısını etkileyen faktörlerin belirlenmesi ve bu faktörlerin etkilerinin anlaşılması Sanayi 4.0’a geçiş süreçlerinin etkinliği açısından önemli bir konudur. Bu çalışmada öncelikle Sanayi 4.0 geçiş süreçlerinde kritik başarı faktörleri belirlenmesi için literatür çalışması gerçekleştirilmiştir. Sonrasında bu faktörler İzmir ilinde yer alan, tekstil sektöründe Dünya ölçeğinde üretim yapan ve Sanayi 4.0 süreçlerini başlatmış olan Almanya merkezli bir işletmenin karar vericileri tarafından değerlendirilmiştir. Elde edilen veriler DEMATEL yöntemi kullanılarak işletmenin Sanayi 4.0 geçiş süreçlerini etkileyen başarı faktörleri analiz edilmiştir

Keywords

• Sanayi 4.0, Kritik Başarı Faktörleri, DEMATEL

References

1. Alçın, S. (2016) "Üretim İçin Yeni Bir İzlek: Sanayi 4.0", Journal of Life Economics, 19-30.
2. Baheti, R. ve Gill, H. (2011) "Cyber-physical Systems", The Impact of Control Technology, 12: 161-166.
3. Bai, C., ve Sarkis, J. (2013) "A Grey-based DEMATEL Model for Evaluating Business Process Management Critical Success Factors", International Journal of Production Economics, 146(1): 281-292.
4. Broy, M., Kagermann, H. ve Achatz, R. (2010) "Agenda Cyber Physıcal" Acatech Raporu.
5. De Cremer, D., Nguyen, B., ve Simkin, L. (2016) "The Integrity Challenge of the Internet of Things (IoT): On Understanding Its Dark Side", Journal of Marketing Management, 1-2: 145-158.
6. Deloitte, (2014) "4.0–Challenges And Solutions For The Digital Transformation And Use Of Exponential Technologies", White Paper.
7. Erol, S., Schumacher, A., ve Sihn, W., (2016) "Strategic Guidance Towards Industry 4.0–a Three-Stage Process Model" International Conference on Competitive Manufacturing, 27-29 Ocak, Stellenbosch, Güney Afrika.
8. Gandhi, S., Mangla, S. K., Kumar, P., ve Kumar, D. (2016) "A Combined Approach Using AHP And DEMATEL for Evaluating Success Factors in Implementation of Green Supply Chain Management in Indian Manufacturing Industries", International Journal of Logistics Research And Applications, 19(6): 537-561.

9. Geissbauer, R., Vedso, J. ve Schrauf, S. (2016) "Industry 4.0: Building the Digital Enterprise", PricewaterhouseCoopers Raporu.
10. Hermann, M., Pentek, T., ve Otto, B. (2016) "Design Principles for Industrie 4.0 Scenarios” 49th Hawaii International Conference on System Science, 5-8 Ocak, Koloa, USA.
11. Kabak, Ö., Ülengin, F., Çekyay, B., Önsel, Ş., ve Özaydın, Ö. (2016) "Critical Success Factors for the Iron And Steel Industry in Turkey: A Fuzzy Dematel Approach", International Journal of Fuzzy Systems, 18(3): 523-536.
12. Kagermann, H.,Wahlster, W. ve Helbig, J. (2013) "Recomendations for Implementing the Strategic Initiative Industrie 4.0", Acatech Raporu.
13. Lasi, H., Fettke, P., Kemper, H. G., Feld, T. ve Hoffmann, M. (2014) "Industry 4.0", Business and Information Systems Engineering, 6(4), 239.
14. Lee, J., Bagheri, B., ve Kao, H. A. (2015) "A CyberPhysical Systems Architecture for Industry 4.0-Based Manufacturing Systems", Manufacturing Letters, 3: 18- 23.
15. Li, Y., Hu, Y., Zhang, X., Deng, Y., ve Mahadevan, S. (2014) "An Evidential DEMATEL Method to Identify Critical Success Factors in Emergency Management", Applied Soft Computing, 22: 504-510.
16. Lichtblau, K., Stich, V., Bertenrath, R., Blum, M., Bleider, M., Millack, A., Schmitt, K., Schmitz, E. ve Schröter, Aydın KOÇAK, Aslı DİYADİN 120
17. M. (2015) “Industrie 4.0 Readiness” VDMA’s IMPULSStiftung Raporu.
18. MacDougall, W., (2014) "Industrie 4.0 – Smart Manufacturing for the Future", Germany Trade and Invest Raporu.
19. Mosterman, P. J., ve Zander, J. (2016) "Industry 4.0 As A Cyber-Physical System Study", Software and Systems Modeling, 15(1): 17-29.
20. Nilashi, M., Zakaria, R., Ibrahim, O., Majid, M., Zin, R., ve Farahmand, M. (2015) "MCPCM: A DEMATEL-ANPBased Multi-Criteria Decision-Making Approach to Evaluate the Critical Success Factors in Construction Projects", Arabian Journal for Science and Engineering, 40(2): 343-361.
21. Oesterreich, T. D., ve Teuteberg, F. (2016) "Understanding the Implications of Digitisation and Automation in The Context of Industry 4.0: A Triangulation Approach and Elements of a Research Agenda for the Construction Industry", Computers in Industry, 83: 121-139.
22. Patil, S., ve Kant, R. (2014) "Knowledge Management Adoption in Supply Chain: Identifying Critical Success Factors Using Fuzzy DEMATEL Approach", Journal of Modelling in Management, 9(2): 160-178.
23. Rockwell Automation (2016) “The Connected Enterprise Maturity Model” Rockwell Automation Raporu. Rübmann, M., Lorenz, M., Gerbert,P., Waldner, M., Justus, J.,Engel, P. ve Harnisch, M. (2015) “Industry 4.0: The Future of Productivity and Growth in Manufacturing Industry”, Boston Consulting Group (BCG) Raporu.
24. Schlechtendahl, J., Keinert, M., Kretschmer, F., Lechler, A., ve Verl, A. (2014) "Making Existing Production Systems Industry 4.0 Ready", Production Engineering, 9(1): 143- 148.
25. Schumacher, A., Erol, S. ve Sihn, W. (2016) “A Maturity Model for Assessing Industry 4.0 Readiness and Maturity of Manufacturing Enterprises” Procedia CIRP, 52: 161-166.
26. Shieh, J. I., Wu, H. H., ve Huang, K. K. (2010) "A DEMATEL Method in Identifying Key Success Factors Of Hospital Service Quality", Knowledge-Based Systems, 23(3): 277 282.
27. Sommer, L. (2015) "Industrial Revolution-Industry 4.0: Are German Manufacturing SMEs the First Victims of This Revolution?", Journal of Industrial Engineering and Management, 8(5): 1512.
28. Stock, T., ve Seliger, G. (2016) "Opportunities of Sustainable Manufacturing in Industry 4.0", Procedia CIRP, 40: 536-541.
29. Tansan, B., Gökbulut, A., Targotay, Ç. ve Eren,T. (2016) "Türkiye’nin Küresel Rekabetçiliği için Bir Gereklilik Olarak Sanayi 4.0 Gelişmekte Olan Ekonomi Perspektifi", TÜSİAD Raporu.
30. Wang, S., Wan, J., Li, D., ve Zhang, C. (2016a) "Implementing Smart Factory of Industrie 4.0: an Outlook", International Journal of Distributed Sensor Networks, 1-10.
31. Wang, S., Wan, J., Zhang, D., Li, D., ve Zhang, C. (2016b) "Towards Smart Factory for Industry 4.0: A SelfOrganized Multi-Agent System with Big Data Based Feedback And Coordination", Computer Networks, 101: 158-168.
32. Wolter, M., I., Mönnig, A., Hummel, M., Schneemann, C., Weber, E., Zika, G., Helmrich, R., Maier, T., Neuber-Pohl, C., (2015) "Industry 4.0 and The Consequences for Labour Market and Economy Scenario", IAB Forschungsbericht Raporu.
33. Wright, P. (2014) "Cyber-Physical Product Manufacturing", Manufacturing Letters, 2(2): 49-53.
34. Wu, H. H., ve Chang, S. Y. (2015) "A Case Study of Using DEMATEL Method to Identify Critical Factors in Green Supply Chain Management", Applied Mathematics and Computation, 256: 394-403.
35. Wu, W. W. (2008) "Choosing Knowledge Management Strategies By Using A Combined ANP and DEMATEL Approach", Expert Systems with Applications, 35(3): 828- 835.
36. Wu, W. W. (2012) "Segmenting Critical Factors For Successful Knowledge Management Implementation Using the Fuzzy DEMATEL method", Applied Soft Computing, 12(1): 527-535.
37. Yin, H.,S., Wang, C.,C., Teng, Y.,L., Hsing, M., Y. (2012) "Application of DEMATEL, ISM, and ANP for Key Success Factor (KSF) Complexity Analysis in R&D Alliance", Scientific Research and Essays, 7(19): 1872-1890.
38. Zhou, Q., Huang, W., ve Zhang, Y. (2011) "Identifying Critical Success Factors in Emergency Management Using A Fuzzy DEMATEL method", Safety Science,49(2): 243-252.