This study employs the business software project variations in understanding the customer. The relevant literature shows many business software implementation failures and their reasons. Our research is based on a real case study in Turkey and it has a potential for encountering in any location of the world as well as in Turkey. We focus on a business software implementation process and obtain observational data from project meetings and interviews. Our findings show that the most of the factors, that affect the software development process’ success; are understanding the customer, good communication and promises
Other ID | JA59GD88US |
---|---|
Journal Section | Research Article |
Authors | |
Publication Date | November 1, 2009 |
Published in Issue | Year 2009 Volume: 9 Issue: 4 |