Causes, Dimensions and Organizational Consequences of Mobbing: An Empirical Study

Year 2011, Volume: 11 Issue: 1, 179 - 191, 01.02.2011

Nuray Yapıcı Akar Nilgün Anafarta Fulya Sarvan

Abstract

This paper aims to explore the relations between the perceived causes and dimensions of mobbing and two important organizational consequences, job satisfaction and turnover intention. The study employed survey design to collect data from 248 white collar employees working for SME’s operating in the agriculture industry in Antalya, Turkey. Leymann Inventory of Psychological Terrorization was used for data collection. More than half of the respondents had been subjected to some kind of mobbing during the previous year, for at least six months duration, most frequently from peers and generally due to organizational factors. Victims had lower levels of job satisfaction and most of them intended to leave the job

Keywords

Mobbing, perceived causes of mobbing, job satisfaction, turnover intention, agriculture sector

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