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An Empirical Research About Determining the Factors Effecting E-government Adoption: Evidence from Yalova

Year 2016, Volume: 16 Issue: 1, 95 - 107, 01.02.2016

Abstract

In this study, a detailed review of the extant literature is provided, and model propositions and tested measures which were previously formed for developing and developed countries are investigated. The present research employs a face-to-face survey method with 586 partipants. In the data collection process, statements formed from previously tested measures in the field and scales including demographic factors are used. It is revealed that the availability of resources, perceived functional benefit and perceived service response have a positive affect on the acceptance of e-government. Moreover, the results reveal that perceived service response and availability of resources positively effect the functional benefit

References

  • Acar, M., & Kumaş, E. (2008). Türkye’nn dönüşüm sürecnde anahtar br mekanzma olarak e-devlet, e-dönüşüm ve entegrasyon standartları. 2. Ulusal iktisat Kongresi.
  • Alomari, M.K. (2014). Alomari, M. K. (2014). Discovering citizens reaction toward e-government: factors in e-government adoption. JISTEM - Journal of Information Systems and Technology, 11, 5-20.
  • Al-zoubi, M., Sam, T.L., Eam, L.H. (2011). E-Government Adoption Among Businesses in Jordan. AcademicResearch International, 1(1), 141-156.
  • Andersen, K. V., Henriksen, H. Z. (2005). The first leg of e-government research: Domains and application areas 1998–2003. International Journal of Electronic GovernmentResearch, 1(14), 26–44.
  • Anderson, J. C., &Gerbing, D.W. (1988). Structural equation modeling in practice: A review and recommended two step aproach. Psychological Bulletin, 103(3), 411-423.
  • Bagozzi, R. P., &Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74-94.
  • Bayrakçı, Erdal; Şahin, Ali ve Taşpınar, Yasin, “The Relationship between Trust in Government, Trust in E-Government Website and Intention to Continue Using E-Government Implementations”, International Institute of SocialandEconomicSciences 6th International Academic Conference, 23-26 Haziran, 2013, Bergen, Norveç.
  • Berthon, Pierre, Michael Ewing ve LiLian Hah (2005), Captivating Company: Dimensions of Attractiveness in Employer Branding, International Journal of Advertising, 24(2), 151-172.
  • Carter, L. (2008). E‐government diffusion: a comparison of adoption constructs. Transforming Government: People, Process and Policy, 2(3), 147-161.
  • Carter, L., Belanger, F. (2005). Theutilization of e-governmentservices: Citizentrust, innovation and acceptance factors. Information Systems Journal, 15(1), 5–25.
  • Carter, L., Weerakkody, V. (2008). E-government adoption: A cultural comparison. Information Systems Frontiers, 10(4), 473–482.
  • Chen, Y., Chen, H. M., Ching, R. K. H., & Huang, W. W. (2007). Electronic Government Implementation: A Comparison between Developed and Developing Countries. International Journal of Electronic Government Research, 3(2), 45-49,51-56,58-61.
  • Collier, J. E., & Bienstock, C. C. (2006). Measuring service quality in e-retailing. Journal of Service Research, 8(3), 260−275.
  • Çelen, Fatma Kübra, Aygül Çelik, ve Süleyman Sadi Seferoğlu. «Türkiye’deki e-Devlet Uygulamalarının Değerlendirilmesi.» Akademik Bilişim Dergisi, İnönü Üniversitesi, Malatya, Türkiye (9-1 :(2011.
  • Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319-340.
  • Davis,F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology.MIS Quarterly. 13(3), 319-340.
  • Davis, F. D., R. P. Bagozzi ve P. R. Warshaw. (1989). User Acceptance of Computer Technology: A Comparison of Two Theoretical Models. Management Science. 35(8), 982-1003.
  • Davison, R., Wagner, C., &Ma, L. (2005). From government to e-government: A transition model. Information Technology and People, 18(3), 280–299.
  • Devaraj, S., Fan, M., &Kohli, R. (2002). Antecedents of B2C Channel Satisfaction and Preference: Validating E-commerceMetrics. Information Systems Research, 13(3), 316−333.
  • Dwivedi, Y. K. (2009). An analysis of e-government research published in Transforming Government: People, Process and Policy (TGPPP). Transforming Government: People,Process and Policy, 3(1), 7–15.
  • Elbahnasawy, N. G. (2014). E-Government, Internet Adoption and Corruption: An Empirical Investigation. World Development, 57, 114-126.
  • Ertaş, H. (2014) “Yönetişim e-devlet bağlamında kamu yönetiminin dönüşümü”, Teoriden uygulamaya e-devlet, Editörler: Ali Şahin, Erhan Örselli Nobel Yayın Dağıtım, Ankara.
  • Evans, D.,Yen, D. C. (2006). E-government: Evolving relationship of citizens and government, domestic, and international development. Government Information
  • Quarterly, 23(2), 207–235.
  • Fassnacht, M., Koese, I. (2006). Quality of Electronic Services: Conceptualizing and Testing a Hierarchical Model. Journal of Service Research, 9(1), 19−37.
  • Foley, P. (2005). Therealbenefits, beneficiaries and value of e-government. Public Money & Management, January, 4–6.
  • Fornell, C., &Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
  • Gupta, M. P., &Jana, B. (2003). e-Government evaluation: A frameworkand a casestudy. Government Information Quarterly, 20(4), 365–387.
  • Halchin, L. E. (2004). Electronic government: Government capability and terrorist resource. Government Information Quarterly, 21, 406−419.
  • Heeks, R. (2005). e-government as a Carrier of Context. Journal of PublicPolicy, 25(1),51-74.
  • Heeks, R., Bailur, S. (2007).Analyzing e-government research: Perspectives, philosophies, theories, methods, andpractice. Government Information Quarterly, 24(2), 243-265.
  • Janda, S., Trocchia, P. J., &Gwinner, K. P. (2002). Consumer perceptions of Internet retail service quality. International Journal of Service Industry Management, 13(5), 412-431.
  • Joseph, R. C. (2013). A structuredanalysis of e-government studies: Trends and opportunities. Government Information Quarterly, 30(4), 435-440.
  • Kumar, V., Mukerji, B., Butt, I., &Persaud, A. (2007). Factors for successful e-government adoption: A conceptual framework. The Electronic Journal of e-Government, 5(1), 63−76.
  • Lau, T.Y., Aboulhoson, M., Lin, C. ve Atkin, D. J. (2014) Adoption of e-government in three Latin American countries: Argentina, Brazil and Mexico. Telecomunications Policy, 32, 88-100.
  • Lean, OK., Zailani, S., Ramayah, T., Fernando, Y. (2009). Factors influencing intention to use e-government services among citizens in Malaysia. International Journal Of Information Management, 29(6), 458-475.
  • Lu, L., Zhu, G., & Chen, J. (2004, September). An infrastructure for e-government based on semantic Web services. In Services Computing, 2004.(SCC 2004). Proceedings. 2004 IEEE International Conference on (pp. 486-483). IEEE.
  • Luna-Reyes, L. F., Gil-Garcia, J. R., Romero, G. (2012). Towards a multidimensional model for evaluating electronic government: Proposing a more comprehensive and integrative perspective. Government Information Quarterly ,29(3), 324–334.
  • Murra Maria Elena (2003), “E-government: from real to virtual democracy”, Boston University, http://workspace. unpan.org/sites/Internet/stellent/UNPAN011094.pdf OECD, e-Government Studies: Turkey 2007.
  • Naralan A., (2008). E-Devlet ve Algilanisi Uzerine Bir Arastirma, Ankara: Imaj Kitabevi.
  • Naralan, Abdullah. (2008). “E-Devlet’e Etki Eden Faktörler.” Atatürk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 12.2.
  • Nawafleh, S. A., Obiedat, R. F., & Harfoushi, O. K. (2012). E-Government between Developed and Developing Countries. International Journal of Advanced Corporate Learning, 5(1), 8-13.
  • Odabaş, Hüseyin. E-devlet sürecinde elektronik belge
  • yönetimi. Türk Kütüphaneciler Derneği İstanbul Şübesi, 2009.
  • Parasuraman, A., Zeithaml, V. A., &Malhotra, A. (2005). E-S- QUAL a multiple-item scale for assessing electronic service quality. Journal of Service Research, 7(3), 213−233.
  • Rehman, M., Esichaikul, V., & Kamal, M. (2012). Factors influencing e‐government adoption in Pakistan. Transforming Government: People, Process and Policy, 6(3), 258-282.
  • Rhoda, C. J. (2013). A structured analysis of e-government studies: Trends and opportunities. Government Information Quarterly,30(4), 435-440.
  • Rogers, E. (2003). Diffusion of Innovations. New York: FreePress.
  • Rokhman, A. (2011). E-government Adoption In Developing Countries; the Case of Indonesia. Journal of EmergingTrends in Computing and Information Sciences, 2(5), 228
  • Sang, S., Lee, J. D., & Lee, J. (2010). E‐government adoption in Cambodia: a partial least squares approach. Transforming Government: People, Process and Policy, 4(2), 138-157.
  • Snead, J. T., Wright, E. (2014). E-government research in the United States. Government Information Quarterly, 31(1), 129-136.
  • Sobacı M. Z.. (2012): E-Devlet: Kuramsal Bir Bakış. Kitapta bolum: E-devlet Kamu yonetimi Ve Teknoloji İliskisinde Guncel Gelismeler. Editorler: Mehmet Zahid Sobaci, Mete Yildiz 293-322, Nobel Yayinevi.
  • Şahin, A., «Kamu Çalışanlarının E-Devleti Algılayış Biçimleri: Beklentiler ve Sorunlar”, Kamu Yönetimi Yazıları, Editörler: Bilal Eryılmaz, Musa Eken ve M. Lütfi Şen, 514-541, Nobel Yayın Dağıtım, Ankara, 2007.
  • Şahin, A., (2007) “Kamu Çalışanlarının E-Devleti Algılayış Biçimleri: Beklentiler ve Sorunlar”, Kamu Yönetimi Yazıları, Editörler: Bilal Eryılmaz, Musa Eken ve M. Lütfi Şen, 514-541, Nobel Yayın Dağıtım, Ankara
  • Şahin, A., Bayrakçı, E., Göküş, M, (2014) «Vatandaşların e-devlet uygulamalarına yönelik algısı”, Teoriden uygulamaya e-devlet, Editörler: Ali Şahin, Erhan Örselli s59 Nobel Yayın Dağıtım, Ankara.
  • Şahin, Ali; Göküş, Mehmet ve Bayrakçı, Erdal. “Vatandaşların E-Devlet Algısı”, Kamu Yönetimi Formu IX, 19-21 Ekim 2011, Gazi Üniversitesi.
  • Şahin, Ali; Sevinç, İsmail; Bayrakçı, Erdal ve Erkış, İbrahim Uğur, “E-Government Implementations and its Effects on Public Services from the Perspective of Public Officials”, International Institute of Socialand Economic Sciences 6th International Academic Conference, 23-26 Haziran, 2013, Bergen, Norveç.
  • Taşpinar Yasin; Şahin, Ali; Göküş, Mehmet ve Ceran, Yunus, “TheRelationshipbetween Trust Propensity, Trust in Technology and Trust in E-Government Implementations: The Case of Konya”, International Institute of Socialand Economic Sciences 7th International Academic Conference, 1-4 Eylül, 2013, Prag, Çek Cumhuriyeti.
  • Tornatzky, L. G. ve K. J. Klein. (1982). Innovation Characteristics and Innovation Adoption-Implementation: A Meta-Analysis of Findings. IEEE Transactions on Engineering Management. 29(1), 28-45.
  • Tung, L. L., &Rieck, O. (2005). Adoption of electronic government services among business organizations in Singapore. Journal of Strategic Information Systems, 14, 417−440.
  • Turan, A. H., & Özgen, F. B. (2011). Türkiye’de e-beyanname sisteminin benimsenmesi: geliştirilmiş teknoloji kabul modeli ile ampirik bir çalışma. Doğuş Üniversitesi Dergisi, 10(1), 134-147.
  • Tüzel, A. (2003). E-devlet’in Yararları ve Vatandaşın Beklentileri: İ. t. ü. İşletme Fakültesinde Bir Alan Araştırması (Yüksek lisans tezi, Fen Bilimleri Enstitüsü).
  • Van Dijk, Jan A. G. M., Peters, O., &Ebbers, W. (2008). Explaining the acceptance and use of government internet services: A multivariateanalysis of 2006 survey data in the Netherlands. Government Information Quarterly, 25(3), 379−39.
  • Venkatesh, V., Morris, M.G., Davis G.B., ve Davis, F.D. (2003). User Acceptance of Information Technology: Toward A UnifiedView. MIS Quarterly, 27(3), 425-478.
  • Wolfinbarger, M., &Gilly, M. C. (2003). eTailQ: dimensionalizing, measuring and predicting etail quality. Journal of Retailing, 79(3), 183-198.
  • Yılmaz C., Sezen B., Özdemir Ö. (2005). Joint and interactive effects of trust and (inter) dependence on relational behaviors in long-term channel dyads. Industrial Marketing Management, 34(3), 235-248.
  • Yoo, B., Donthu, N. (2001). Developing a scale to measure the perceived quality of an internet shopping site (sitequal). QuarterlyJournal of Electronic Commerce, 2(1), 31−46.
  • Zeren, H. E., Sebetçi, Ö., & Koçak, Y. (2015). e-devlet ve e-belediye hizmetleri çerçevesinde aydın halkının katılma duyarlılığının ölçülmesi. Kafkas Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi,6(9).
  • Zhang, H., Xu, X., Xiao, J. (2014) Diffusion of e-government: A literature review and directions for future directions. Government Information Quarterly, 31, 631-636.
  • Zhao, F., & Khan, M. S. (2013). An Empirical Study of E-Government Service Adoption: Culture and Behavioral Intention. International Journal of Public Administration, 36(10), 710-722.

E-Devlet Adaptasyonunda Etkili Olan Faktörlerin Belirlenmesine İlişkin Ampirik Bir Araştırma: Yalova Örneği

Year 2016, Volume: 16 Issue: 1, 95 - 107, 01.02.2016

Abstract

Bu adaptasyonunu etkileyen kritik faktörleri belirlemek amaçlanmaktadır. Araştırma kapsamında e-devlet hizmetleri kullanan 586 kullanıcı ile yüz yüze anket yapılarak bulgular elde edilmiştir. Analizler sonucunda e-devlet kabulüne etki edebilecek çeşitli faktör grupları ile e-devlet adaptasyonu arasındaki ilişkiler istatistiksel olarak ortaya konmuştur. Kaynakların kullanılabilirliği, algılanan fonksiyonel fayda ve algılanan hizmet yanıtının e-devlet adaptasyonunda pozitif bir etki oluşturdukları görülmüştür. Ayrıca algılanan hizmet yanıtı ve kaynakların kullanılabilirliğinin de fonksiyonel faydayı olumlu yönde etkilediği görülmüştür

References

  • Acar, M., & Kumaş, E. (2008). Türkye’nn dönüşüm sürecnde anahtar br mekanzma olarak e-devlet, e-dönüşüm ve entegrasyon standartları. 2. Ulusal iktisat Kongresi.
  • Alomari, M.K. (2014). Alomari, M. K. (2014). Discovering citizens reaction toward e-government: factors in e-government adoption. JISTEM - Journal of Information Systems and Technology, 11, 5-20.
  • Al-zoubi, M., Sam, T.L., Eam, L.H. (2011). E-Government Adoption Among Businesses in Jordan. AcademicResearch International, 1(1), 141-156.
  • Andersen, K. V., Henriksen, H. Z. (2005). The first leg of e-government research: Domains and application areas 1998–2003. International Journal of Electronic GovernmentResearch, 1(14), 26–44.
  • Anderson, J. C., &Gerbing, D.W. (1988). Structural equation modeling in practice: A review and recommended two step aproach. Psychological Bulletin, 103(3), 411-423.
  • Bagozzi, R. P., &Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74-94.
  • Bayrakçı, Erdal; Şahin, Ali ve Taşpınar, Yasin, “The Relationship between Trust in Government, Trust in E-Government Website and Intention to Continue Using E-Government Implementations”, International Institute of SocialandEconomicSciences 6th International Academic Conference, 23-26 Haziran, 2013, Bergen, Norveç.
  • Berthon, Pierre, Michael Ewing ve LiLian Hah (2005), Captivating Company: Dimensions of Attractiveness in Employer Branding, International Journal of Advertising, 24(2), 151-172.
  • Carter, L. (2008). E‐government diffusion: a comparison of adoption constructs. Transforming Government: People, Process and Policy, 2(3), 147-161.
  • Carter, L., Belanger, F. (2005). Theutilization of e-governmentservices: Citizentrust, innovation and acceptance factors. Information Systems Journal, 15(1), 5–25.
  • Carter, L., Weerakkody, V. (2008). E-government adoption: A cultural comparison. Information Systems Frontiers, 10(4), 473–482.
  • Chen, Y., Chen, H. M., Ching, R. K. H., & Huang, W. W. (2007). Electronic Government Implementation: A Comparison between Developed and Developing Countries. International Journal of Electronic Government Research, 3(2), 45-49,51-56,58-61.
  • Collier, J. E., & Bienstock, C. C. (2006). Measuring service quality in e-retailing. Journal of Service Research, 8(3), 260−275.
  • Çelen, Fatma Kübra, Aygül Çelik, ve Süleyman Sadi Seferoğlu. «Türkiye’deki e-Devlet Uygulamalarının Değerlendirilmesi.» Akademik Bilişim Dergisi, İnönü Üniversitesi, Malatya, Türkiye (9-1 :(2011.
  • Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319-340.
  • Davis,F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology.MIS Quarterly. 13(3), 319-340.
  • Davis, F. D., R. P. Bagozzi ve P. R. Warshaw. (1989). User Acceptance of Computer Technology: A Comparison of Two Theoretical Models. Management Science. 35(8), 982-1003.
  • Davison, R., Wagner, C., &Ma, L. (2005). From government to e-government: A transition model. Information Technology and People, 18(3), 280–299.
  • Devaraj, S., Fan, M., &Kohli, R. (2002). Antecedents of B2C Channel Satisfaction and Preference: Validating E-commerceMetrics. Information Systems Research, 13(3), 316−333.
  • Dwivedi, Y. K. (2009). An analysis of e-government research published in Transforming Government: People, Process and Policy (TGPPP). Transforming Government: People,Process and Policy, 3(1), 7–15.
  • Elbahnasawy, N. G. (2014). E-Government, Internet Adoption and Corruption: An Empirical Investigation. World Development, 57, 114-126.
  • Ertaş, H. (2014) “Yönetişim e-devlet bağlamında kamu yönetiminin dönüşümü”, Teoriden uygulamaya e-devlet, Editörler: Ali Şahin, Erhan Örselli Nobel Yayın Dağıtım, Ankara.
  • Evans, D.,Yen, D. C. (2006). E-government: Evolving relationship of citizens and government, domestic, and international development. Government Information
  • Quarterly, 23(2), 207–235.
  • Fassnacht, M., Koese, I. (2006). Quality of Electronic Services: Conceptualizing and Testing a Hierarchical Model. Journal of Service Research, 9(1), 19−37.
  • Foley, P. (2005). Therealbenefits, beneficiaries and value of e-government. Public Money & Management, January, 4–6.
  • Fornell, C., &Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
  • Gupta, M. P., &Jana, B. (2003). e-Government evaluation: A frameworkand a casestudy. Government Information Quarterly, 20(4), 365–387.
  • Halchin, L. E. (2004). Electronic government: Government capability and terrorist resource. Government Information Quarterly, 21, 406−419.
  • Heeks, R. (2005). e-government as a Carrier of Context. Journal of PublicPolicy, 25(1),51-74.
  • Heeks, R., Bailur, S. (2007).Analyzing e-government research: Perspectives, philosophies, theories, methods, andpractice. Government Information Quarterly, 24(2), 243-265.
  • Janda, S., Trocchia, P. J., &Gwinner, K. P. (2002). Consumer perceptions of Internet retail service quality. International Journal of Service Industry Management, 13(5), 412-431.
  • Joseph, R. C. (2013). A structuredanalysis of e-government studies: Trends and opportunities. Government Information Quarterly, 30(4), 435-440.
  • Kumar, V., Mukerji, B., Butt, I., &Persaud, A. (2007). Factors for successful e-government adoption: A conceptual framework. The Electronic Journal of e-Government, 5(1), 63−76.
  • Lau, T.Y., Aboulhoson, M., Lin, C. ve Atkin, D. J. (2014) Adoption of e-government in three Latin American countries: Argentina, Brazil and Mexico. Telecomunications Policy, 32, 88-100.
  • Lean, OK., Zailani, S., Ramayah, T., Fernando, Y. (2009). Factors influencing intention to use e-government services among citizens in Malaysia. International Journal Of Information Management, 29(6), 458-475.
  • Lu, L., Zhu, G., & Chen, J. (2004, September). An infrastructure for e-government based on semantic Web services. In Services Computing, 2004.(SCC 2004). Proceedings. 2004 IEEE International Conference on (pp. 486-483). IEEE.
  • Luna-Reyes, L. F., Gil-Garcia, J. R., Romero, G. (2012). Towards a multidimensional model for evaluating electronic government: Proposing a more comprehensive and integrative perspective. Government Information Quarterly ,29(3), 324–334.
  • Murra Maria Elena (2003), “E-government: from real to virtual democracy”, Boston University, http://workspace. unpan.org/sites/Internet/stellent/UNPAN011094.pdf OECD, e-Government Studies: Turkey 2007.
  • Naralan A., (2008). E-Devlet ve Algilanisi Uzerine Bir Arastirma, Ankara: Imaj Kitabevi.
  • Naralan, Abdullah. (2008). “E-Devlet’e Etki Eden Faktörler.” Atatürk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 12.2.
  • Nawafleh, S. A., Obiedat, R. F., & Harfoushi, O. K. (2012). E-Government between Developed and Developing Countries. International Journal of Advanced Corporate Learning, 5(1), 8-13.
  • Odabaş, Hüseyin. E-devlet sürecinde elektronik belge
  • yönetimi. Türk Kütüphaneciler Derneği İstanbul Şübesi, 2009.
  • Parasuraman, A., Zeithaml, V. A., &Malhotra, A. (2005). E-S- QUAL a multiple-item scale for assessing electronic service quality. Journal of Service Research, 7(3), 213−233.
  • Rehman, M., Esichaikul, V., & Kamal, M. (2012). Factors influencing e‐government adoption in Pakistan. Transforming Government: People, Process and Policy, 6(3), 258-282.
  • Rhoda, C. J. (2013). A structured analysis of e-government studies: Trends and opportunities. Government Information Quarterly,30(4), 435-440.
  • Rogers, E. (2003). Diffusion of Innovations. New York: FreePress.
  • Rokhman, A. (2011). E-government Adoption In Developing Countries; the Case of Indonesia. Journal of EmergingTrends in Computing and Information Sciences, 2(5), 228
  • Sang, S., Lee, J. D., & Lee, J. (2010). E‐government adoption in Cambodia: a partial least squares approach. Transforming Government: People, Process and Policy, 4(2), 138-157.
  • Snead, J. T., Wright, E. (2014). E-government research in the United States. Government Information Quarterly, 31(1), 129-136.
  • Sobacı M. Z.. (2012): E-Devlet: Kuramsal Bir Bakış. Kitapta bolum: E-devlet Kamu yonetimi Ve Teknoloji İliskisinde Guncel Gelismeler. Editorler: Mehmet Zahid Sobaci, Mete Yildiz 293-322, Nobel Yayinevi.
  • Şahin, A., «Kamu Çalışanlarının E-Devleti Algılayış Biçimleri: Beklentiler ve Sorunlar”, Kamu Yönetimi Yazıları, Editörler: Bilal Eryılmaz, Musa Eken ve M. Lütfi Şen, 514-541, Nobel Yayın Dağıtım, Ankara, 2007.
  • Şahin, A., (2007) “Kamu Çalışanlarının E-Devleti Algılayış Biçimleri: Beklentiler ve Sorunlar”, Kamu Yönetimi Yazıları, Editörler: Bilal Eryılmaz, Musa Eken ve M. Lütfi Şen, 514-541, Nobel Yayın Dağıtım, Ankara
  • Şahin, A., Bayrakçı, E., Göküş, M, (2014) «Vatandaşların e-devlet uygulamalarına yönelik algısı”, Teoriden uygulamaya e-devlet, Editörler: Ali Şahin, Erhan Örselli s59 Nobel Yayın Dağıtım, Ankara.
  • Şahin, Ali; Göküş, Mehmet ve Bayrakçı, Erdal. “Vatandaşların E-Devlet Algısı”, Kamu Yönetimi Formu IX, 19-21 Ekim 2011, Gazi Üniversitesi.
  • Şahin, Ali; Sevinç, İsmail; Bayrakçı, Erdal ve Erkış, İbrahim Uğur, “E-Government Implementations and its Effects on Public Services from the Perspective of Public Officials”, International Institute of Socialand Economic Sciences 6th International Academic Conference, 23-26 Haziran, 2013, Bergen, Norveç.
  • Taşpinar Yasin; Şahin, Ali; Göküş, Mehmet ve Ceran, Yunus, “TheRelationshipbetween Trust Propensity, Trust in Technology and Trust in E-Government Implementations: The Case of Konya”, International Institute of Socialand Economic Sciences 7th International Academic Conference, 1-4 Eylül, 2013, Prag, Çek Cumhuriyeti.
  • Tornatzky, L. G. ve K. J. Klein. (1982). Innovation Characteristics and Innovation Adoption-Implementation: A Meta-Analysis of Findings. IEEE Transactions on Engineering Management. 29(1), 28-45.
  • Tung, L. L., &Rieck, O. (2005). Adoption of electronic government services among business organizations in Singapore. Journal of Strategic Information Systems, 14, 417−440.
  • Turan, A. H., & Özgen, F. B. (2011). Türkiye’de e-beyanname sisteminin benimsenmesi: geliştirilmiş teknoloji kabul modeli ile ampirik bir çalışma. Doğuş Üniversitesi Dergisi, 10(1), 134-147.
  • Tüzel, A. (2003). E-devlet’in Yararları ve Vatandaşın Beklentileri: İ. t. ü. İşletme Fakültesinde Bir Alan Araştırması (Yüksek lisans tezi, Fen Bilimleri Enstitüsü).
  • Van Dijk, Jan A. G. M., Peters, O., &Ebbers, W. (2008). Explaining the acceptance and use of government internet services: A multivariateanalysis of 2006 survey data in the Netherlands. Government Information Quarterly, 25(3), 379−39.
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There are 70 citations in total.

Details

Other ID JA47ST77BK
Journal Section Research Article
Authors

İkram Daştan This is me

Özlem Efiloğlu Kurt This is me

Publication Date February 1, 2016
Published in Issue Year 2016 Volume: 16 Issue: 1

Cite

APA Daştan, İ., & Kurt, Ö. E. (2016). An Empirical Research About Determining the Factors Effecting E-government Adoption: Evidence from Yalova. Ege Academic Review, 16(1), 95-107.
AMA Daştan İ, Kurt ÖE. An Empirical Research About Determining the Factors Effecting E-government Adoption: Evidence from Yalova. ear. February 2016;16(1):95-107.
Chicago Daştan, İkram, and Özlem Efiloğlu Kurt. “An Empirical Research About Determining the Factors Effecting E-Government Adoption: Evidence from Yalova”. Ege Academic Review 16, no. 1 (February 2016): 95-107.
EndNote Daştan İ, Kurt ÖE (February 1, 2016) An Empirical Research About Determining the Factors Effecting E-government Adoption: Evidence from Yalova. Ege Academic Review 16 1 95–107.
IEEE İ. Daştan and Ö. E. Kurt, “An Empirical Research About Determining the Factors Effecting E-government Adoption: Evidence from Yalova”, ear, vol. 16, no. 1, pp. 95–107, 2016.
ISNAD Daştan, İkram - Kurt, Özlem Efiloğlu. “An Empirical Research About Determining the Factors Effecting E-Government Adoption: Evidence from Yalova”. Ege Academic Review 16/1 (February 2016), 95-107.
JAMA Daştan İ, Kurt ÖE. An Empirical Research About Determining the Factors Effecting E-government Adoption: Evidence from Yalova. ear. 2016;16:95–107.
MLA Daştan, İkram and Özlem Efiloğlu Kurt. “An Empirical Research About Determining the Factors Effecting E-Government Adoption: Evidence from Yalova”. Ege Academic Review, vol. 16, no. 1, 2016, pp. 95-107.
Vancouver Daştan İ, Kurt ÖE. An Empirical Research About Determining the Factors Effecting E-government Adoption: Evidence from Yalova. ear. 2016;16(1):95-107.