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Utilization of Strategic Marketing in Nonprofit Sector - Evidence from Turkish Nonprofit Organizations

Year 2022, Volume: 22 Issue: 3, 287 - 294, 01.07.2022
https://doi.org/10.21121/eab.1009488

Abstract

Marketing has always been an important research topic for researchers and practitioners where it often focuses on the private sector and commercial businesses, marketing of non-profit organizations is gaining more importance recently. The reason is non-profit organizations are competing with each other in order to attract new volunteers, allure financial donors and build up their reputation. To achieve these aforementioned objectives, strategic marketing is an invaluable concept that can be utilized by non-profit organizations to differentiate themselves from their competitors. Within this context, aim of this paper is analyze how non-profit organizations in Aegean Region in Turkey incorporate strategic marketing aspects into their organization’s marketing plans. To achieve this aim, semi-structured in-depth interviews were conducted with the chair boards, managers and marketing managers of non-profit organizations located in Aegean Region in Turkey. Overall, 6 in-depth interviews were conducted. Result of the study revealed that non-profit organizations in this study are aware of the strategic marketing concept and utilize some of its aspects in their marketing activities albeit not deliberately. Findings also indicate that internal situational analyses are widely used while planning marketing activities, but not external ones. Numerous suggestions and managerial implications are provided for better utilizations of strategic marketing concept. Limitations and future recommendations are mentioned.

References

  • Ayyıldız, H., Akmermer, B., & Akyüz, A. M. (2017). Marketing Approach for Non-Profit Organizations. In Handbook of Research on Managerial Solutions in Non-Profit Organizations (pp. 156-181).
  • Blery, E. K., Katseli, E., & Tsara, N. (2010). Marketing for a non-profit organization. International Review on Public and Nonprofit Marketing, 7(1), 57-68.
  • Čačija, L. (2013). Fundraising in the context of nonprofit strategic marketing: Toward a conceptual model. Management: journal of contemporary management issues, 18(1), 59-78.
  • Chernev, A. and Kotler, P. (2012). Strategic Marketing Management. 7th Edition, Paperback
  • Dolnicar, S. and Lazarevski, K. (2009), "Marketing in non‐profit organizations: an international perspective", International Marketing Review, Vol. 26 No. 3, pp. 275-291. https://doi.org/10.1108/02651330910960780
  • Golensky, M., & Hager, M. (2020). Strategic leadership and management in nonprofit organizations: Theory and practice. Oxford University Press.
  • Kotler, P. and Andreasen, A. (1991) Strategic Marketing for Nonprofit Organizations, 4th ed. Englewood Cliffs, NJ: Prentice-Hall.
  • Kwak, W. (2016). Business and Non-Profit Organizations Facing Increased Competition and Growing Customers’ Demands. Proceedings of the 14th Conference: Muszyna, Poland pp. 81-97
  • Lewis, D. (2010). Nongovernmental organizations, definition and history. International encyclopedia of civil society, 1056-1062.
  • MacMillan Online Dictionary. (2021). NGO. In MacMillan Online Dictionary. Retrieved 23 April, 2021, from https://www.macmillandictionary.com/dictionary/american/ngo
  • Ministry of Interior of Turkey. (2021). Sivil Toplumla İlişkiler Genel Müdürlüğü. Retrieved in June 8, 2021 Sivil Toplumla İlişkiler Genel Müdürlüğü Website: Retrieved from https://www.siviltoplum.gov.tr/yillara-gore-faal-dernek-sayilari.
  • Nageswarakurukkal, K., Gonçalves, P., & Moshtari, M. (2020). Improving fundraising efficiency in small and medium sized non-profit organizations using online solutions. Journal of Nonprofit & Public Sector Marketing, 32(3), 286-311.
  • Nicolau, I. (2016). Specializations of marketing in non-economic areas: social marketing and non-profit organizations marketing. Knowledge Horizons. Economics, 8(1), 157.
  • Parthasarathy, V. (2013). Social Marketing Strategies of Successful NGO’s – A Strategic Perspective with Reference to Selected NGO’s in the States of Karnataka & Tamil Nadu. [Unpublished Doctoral Dissertation]. Manipal University
  • Pope, J. A., Isely, E. S., & Asamoa‐Tutu, F. (2019). Developing a marketing strategy for nonprofit organizations: An exploratory study. Journal of Nonprofit & public sector marketing, 21(2), 184-201.
  • Sargeant, A., Foreman, S., & Liao, M. N. (2002). Operationalizing the marketing concept in the nonprofit sector. Journal of Nonprofit & Public Sector Marketing, 10(2), 41-65.
  • Wenham, K., Stephens, D., & Hardy, R. (2003). The marketing effectiveness of UK environmental charity websites compared to best practice. International Journal of Nonprofit and Voluntary Sector Marketing, 8(3), 213-223.
  • Yoga, I. M. S., & Bumi, H. R. (2020). Digital Marketing Communication for Non-Governmental Organization. International Journal of Psychosocial Rehabilitation, 24(05).
Year 2022, Volume: 22 Issue: 3, 287 - 294, 01.07.2022
https://doi.org/10.21121/eab.1009488

Abstract

References

  • Ayyıldız, H., Akmermer, B., & Akyüz, A. M. (2017). Marketing Approach for Non-Profit Organizations. In Handbook of Research on Managerial Solutions in Non-Profit Organizations (pp. 156-181).
  • Blery, E. K., Katseli, E., & Tsara, N. (2010). Marketing for a non-profit organization. International Review on Public and Nonprofit Marketing, 7(1), 57-68.
  • Čačija, L. (2013). Fundraising in the context of nonprofit strategic marketing: Toward a conceptual model. Management: journal of contemporary management issues, 18(1), 59-78.
  • Chernev, A. and Kotler, P. (2012). Strategic Marketing Management. 7th Edition, Paperback
  • Dolnicar, S. and Lazarevski, K. (2009), "Marketing in non‐profit organizations: an international perspective", International Marketing Review, Vol. 26 No. 3, pp. 275-291. https://doi.org/10.1108/02651330910960780
  • Golensky, M., & Hager, M. (2020). Strategic leadership and management in nonprofit organizations: Theory and practice. Oxford University Press.
  • Kotler, P. and Andreasen, A. (1991) Strategic Marketing for Nonprofit Organizations, 4th ed. Englewood Cliffs, NJ: Prentice-Hall.
  • Kwak, W. (2016). Business and Non-Profit Organizations Facing Increased Competition and Growing Customers’ Demands. Proceedings of the 14th Conference: Muszyna, Poland pp. 81-97
  • Lewis, D. (2010). Nongovernmental organizations, definition and history. International encyclopedia of civil society, 1056-1062.
  • MacMillan Online Dictionary. (2021). NGO. In MacMillan Online Dictionary. Retrieved 23 April, 2021, from https://www.macmillandictionary.com/dictionary/american/ngo
  • Ministry of Interior of Turkey. (2021). Sivil Toplumla İlişkiler Genel Müdürlüğü. Retrieved in June 8, 2021 Sivil Toplumla İlişkiler Genel Müdürlüğü Website: Retrieved from https://www.siviltoplum.gov.tr/yillara-gore-faal-dernek-sayilari.
  • Nageswarakurukkal, K., Gonçalves, P., & Moshtari, M. (2020). Improving fundraising efficiency in small and medium sized non-profit organizations using online solutions. Journal of Nonprofit & Public Sector Marketing, 32(3), 286-311.
  • Nicolau, I. (2016). Specializations of marketing in non-economic areas: social marketing and non-profit organizations marketing. Knowledge Horizons. Economics, 8(1), 157.
  • Parthasarathy, V. (2013). Social Marketing Strategies of Successful NGO’s – A Strategic Perspective with Reference to Selected NGO’s in the States of Karnataka & Tamil Nadu. [Unpublished Doctoral Dissertation]. Manipal University
  • Pope, J. A., Isely, E. S., & Asamoa‐Tutu, F. (2019). Developing a marketing strategy for nonprofit organizations: An exploratory study. Journal of Nonprofit & public sector marketing, 21(2), 184-201.
  • Sargeant, A., Foreman, S., & Liao, M. N. (2002). Operationalizing the marketing concept in the nonprofit sector. Journal of Nonprofit & Public Sector Marketing, 10(2), 41-65.
  • Wenham, K., Stephens, D., & Hardy, R. (2003). The marketing effectiveness of UK environmental charity websites compared to best practice. International Journal of Nonprofit and Voluntary Sector Marketing, 8(3), 213-223.
  • Yoga, I. M. S., & Bumi, H. R. (2020). Digital Marketing Communication for Non-Governmental Organization. International Journal of Psychosocial Rehabilitation, 24(05).
There are 18 citations in total.

Details

Primary Language English
Subjects Business Administration
Journal Section Articles
Authors

Nesrin Ada

Hüseyin Ozan Altın 0000-0002-9000-2944

İge Pırnar 0000-0002-8068-1736

Early Pub Date June 22, 2022
Publication Date July 1, 2022
Acceptance Date March 21, 2022
Published in Issue Year 2022 Volume: 22 Issue: 3

Cite

APA Ada, N., Altın, H. O., & Pırnar, İ. (2022). Utilization of Strategic Marketing in Nonprofit Sector - Evidence from Turkish Nonprofit Organizations. Ege Academic Review, 22(3), 287-294. https://doi.org/10.21121/eab.1009488
AMA Ada N, Altın HO, Pırnar İ. Utilization of Strategic Marketing in Nonprofit Sector - Evidence from Turkish Nonprofit Organizations. ear. July 2022;22(3):287-294. doi:10.21121/eab.1009488
Chicago Ada, Nesrin, Hüseyin Ozan Altın, and İge Pırnar. “Utilization of Strategic Marketing in Nonprofit Sector - Evidence from Turkish Nonprofit Organizations”. Ege Academic Review 22, no. 3 (July 2022): 287-94. https://doi.org/10.21121/eab.1009488.
EndNote Ada N, Altın HO, Pırnar İ (July 1, 2022) Utilization of Strategic Marketing in Nonprofit Sector - Evidence from Turkish Nonprofit Organizations. Ege Academic Review 22 3 287–294.
IEEE N. Ada, H. O. Altın, and İ. Pırnar, “Utilization of Strategic Marketing in Nonprofit Sector - Evidence from Turkish Nonprofit Organizations”, ear, vol. 22, no. 3, pp. 287–294, 2022, doi: 10.21121/eab.1009488.
ISNAD Ada, Nesrin et al. “Utilization of Strategic Marketing in Nonprofit Sector - Evidence from Turkish Nonprofit Organizations”. Ege Academic Review 22/3 (July 2022), 287-294. https://doi.org/10.21121/eab.1009488.
JAMA Ada N, Altın HO, Pırnar İ. Utilization of Strategic Marketing in Nonprofit Sector - Evidence from Turkish Nonprofit Organizations. ear. 2022;22:287–294.
MLA Ada, Nesrin et al. “Utilization of Strategic Marketing in Nonprofit Sector - Evidence from Turkish Nonprofit Organizations”. Ege Academic Review, vol. 22, no. 3, 2022, pp. 287-94, doi:10.21121/eab.1009488.
Vancouver Ada N, Altın HO, Pırnar İ. Utilization of Strategic Marketing in Nonprofit Sector - Evidence from Turkish Nonprofit Organizations. ear. 2022;22(3):287-94.