Year 2024,
, 94 - 102, 13.03.2024
Fatma Bal
,
Mehmet Tekerek
,
Magdalena Palacz
,
Mehmet Gök
,
Ramazan Şimşir
Project Number
2021-2-TR01-KA220-YOU-000051278
References
- [1] M. Giuliani, C. Lenz, T. Muller, M. Rickert, and A. Knoll, ‘‘Design principles for safety in human-robot interaction,’’ International Journal of Social Robotics, pp. 253–274, 2010.
- [2] M. A. Goodrich and D. R. Olsen, ‘‘Seven principles of efficient human-robot interaction,’’ in IEEE International Conference on Systems, Man and Cybernetics, 2003.
- [3] M. Niemela, P. Heikkila, H. Lammi, and V. Oksman, ‘‘A social robot in a shopping mall: Studies on acceptance and stakeholder expectations,’’ in Social Robots: Technological, societal and ethical aspects of human-robot interaction. Springer, 2019, pp. 119–144.
- [4] T. Tanioka, T. Yokotani, R. Tanioka, F. Betriana, K. Matsumoto, R. Locsin, and Y. Zhao, Development Issues of Healthcare Robots: Compassionate Communication for Older Adults with Dementia, ser. International journal of environmental research and public health, 2021.
- [5] A. C. P. W. P. Guo and M. Chen, ‘‘Deploying social robots as teaching aid in pre-school k2 classes: A proof-of-concept study,’’ in IEEE International Conference on Robotics and Automation (ICRA), Singapore, 2017.
- [6] R. Etemad-Sajadi, A. Soussan, and T. Schopfer, ‘‘How ethical issues raised by human-robot interaction can impact the intention to use the robot?’’ International Journal of Social Robotics, pp. 1103–1115, 2022.
- [7] J. Fox and A. Gambino, ‘‘Relationship development with humanoid social robots: Applying interpersonal theories to human-robot interaction,’’ Cyberpsychology, Behavior, and Social Networking, pp. 294–299, 2021.
- [8] A. Eguchi, H. Okada, and Y. Muto, ‘‘Contextualizing ai education for k-12 students to enhance their learning of ai literacy through culturally responsive approaches.’’ KI-Kunstliche Intelligenz, pp. 153–161, 2021.
- [9] P. Lehto, ‘‘Robots with and for the elderly people – case study based on action research,’’ vol. 381-387, 2017.
- [10] M. Vukobratovic, ‘‘Humanoid robotics past, present, future,’’ in 4th Serbian-Hungarian Joint Symposium on Intelligent Systems, 2006.
- [11] M. Hirose and K. Ogawa, ‘‘Honda humanoid robots development,’’ Philosophical Transactions of the Royal Society A: Mathematical, Physical and Engineering Sciences, pp. 11–19, 2007.
- [12] A. Gardecki, R. Beniak, M. Podpora, and B. Klin, The Pepper humanoid robot in front desk application, 2018.
- [13] S. Thunberg and T. Ziemke, Are People Ready for Social Robots in Public Spaces?, Cambridge, 2020.
- [14] N. Beheshtian, K. Kaipainen, K. Kahkonen, and A. Ahtinen, ‘‘Color game: A collaborative social robotic game for icebreaking towards the design of robotic ambiences as part of smart building services,’’ in Proceedings of the 23rd International Conference on Academic Mindtrek, F. Tampere, Ed., 2020.
- [15] G. Castellano, B. D. Carolis, N. Macchiarulo, and G. Vessio, Pepper4Museum: Towards a Human-like Museum Guide. in AVI2CH@ AVI, 2020.
- [16] B. A. Kumar and M. S. Goundar, ‘‘Usability heuristics for mobile learning applications,’’ Education and Information Technologies, pp. 1819–1833, 2019.
- [17] A. E. M. Esposito and . C. Vogel, ‘‘Needs and challenges in human computer interaction for processing social-emotional information,’’ Pattern Recognition Letters, pp. 41–51, 2015.
- [18] A. Gardecki, R. Beniak, and M. P. ve B. Klin, The Pepper humanoid robot in front desk application, 2018.
- [19] S. S. ve A. Ferrein, ERIKA—Early Robotics Introduction at Kindergarten Age. Multimodal Technologies and Interact, 2018.
- [20] E. Saad and M. A. N. ve K. V. Hindriks, ‘‘Welcoming robot behaviors for drawing attention,’’ IEEE, vol. 368, 2019.
- [21] M. Niemela, P. Heikkila, and H. L. ve V. Oksman, A Social Robot in a Shopping Mall: Studies on Acceptance and Stakeholder Expectations.
- [22] N. Beheshtian, K. Kaipainen, and K. K. ve A. Ahtinen, Color Game: A Collaborative Social Robotic Game for Icebreaking Towards the Design of Robotic Ambiences as Part of Smart Building Services.
- [23] O. Mubin and I. K. ve A. Khan, Pepper in the Library: Students’ First Impressions.
- [24] L. Hahkio, Service Robots’ Feasibility In The Hotel Industry: A Case Study Of Hotel Presidentti, 2020.
- [25] H. H. S. ve M. Jeong, Guests’ Perceptions Of Robot Concierge And Their Adoption Intentions. International Journal of Contemporary Hospitality Management, 2020.
- [26] L. Cormons, H. Fiorino, D. Pellier, and S. P. ve C. Poulet, Testing social robot acceptance: what if you could be assessed for dementia by a robot? A pilot study.
- [27] H. Woo, G. K. LeTendre, and T. P.-S. ve Y. Xiong, The use of social robots in classrooms: A review of field-based studies. Educational Research Review, 2021.
- [28] T. Tanioka, T. Yokotani, R. Tanioka, F. Betriana, K. Matsumoto, R. Locsin, and M. M. v. S. S. Y. Zhao Osaka, Development Issues of Healthcare Robots Compassionate Communication for Older Adults with Dementia, ser. International Journal of Environmental Research and Public Health, 2021.
- [29] Softbank, May 13 2023. [Online]. Available: https://www.softbank.jp/en/robot/
- [30] A. Lodhi, ‘‘Usability heuristics as an assessment parameter: for performing usability testing,’’ in 2nd International Conference on Software Technology and Engineering(ICSTE), 2010.
- [31] S. E. Kremenski and A. K. Lekova, ‘‘Brain-robot communications in the internet of things,’’ in International Conference on Information Technologies. Bulgaria, 2022.
- [32] G. Castellano, B. D. Carolis, and N. M. ve G. Vessio, Pepper4Museum: Towards a Human-like Museum Guide.
- [33] S. T. ve T. Ziemke, Are People Ready for Social Robots in Public Spaces? Cambridge, 2020.
- [34] K. A. P. ve R. Gelin, ‘‘Pepper: The first machine of its kind a mass-produced sociable humanoid robot,’’ IEEE Robotics and Automation Magazine, vol. 11, pp. 40–48, 2018.
Human Robot Interaction with Social Humanoid Robots
Year 2024,
, 94 - 102, 13.03.2024
Fatma Bal
,
Mehmet Tekerek
,
Magdalena Palacz
,
Mehmet Gök
,
Ramazan Şimşir
Abstract
The widespread use of robots in social areas has revealed the necessity of having social features. Seamless integration of robots into human life should be achieved through a natural interaction. In order to establish this interaction efficiently, robot applications should be user-friendly. In the pertinent literature, it has been observed that users experienced serious difficulties in this regard, and it has not been recognized widely. In addition to this, it is seen that human-robot interaction is not efficient in several cases. In this study, the problems encountered during utilization of Pepper Robot, which is defined as the first social humanoid robot, in the process of human-robot interaction were revealed and an exemplary application was developed to resolve these problems. In this application, it was seen that it is necessary for social humanoid robots to be the initiator of the interaction in order to socialize with humans in a natural way.
Supporting Institution
Turkish National Agency, EU Erasmus+
Project Number
2021-2-TR01-KA220-YOU-000051278
References
- [1] M. Giuliani, C. Lenz, T. Muller, M. Rickert, and A. Knoll, ‘‘Design principles for safety in human-robot interaction,’’ International Journal of Social Robotics, pp. 253–274, 2010.
- [2] M. A. Goodrich and D. R. Olsen, ‘‘Seven principles of efficient human-robot interaction,’’ in IEEE International Conference on Systems, Man and Cybernetics, 2003.
- [3] M. Niemela, P. Heikkila, H. Lammi, and V. Oksman, ‘‘A social robot in a shopping mall: Studies on acceptance and stakeholder expectations,’’ in Social Robots: Technological, societal and ethical aspects of human-robot interaction. Springer, 2019, pp. 119–144.
- [4] T. Tanioka, T. Yokotani, R. Tanioka, F. Betriana, K. Matsumoto, R. Locsin, and Y. Zhao, Development Issues of Healthcare Robots: Compassionate Communication for Older Adults with Dementia, ser. International journal of environmental research and public health, 2021.
- [5] A. C. P. W. P. Guo and M. Chen, ‘‘Deploying social robots as teaching aid in pre-school k2 classes: A proof-of-concept study,’’ in IEEE International Conference on Robotics and Automation (ICRA), Singapore, 2017.
- [6] R. Etemad-Sajadi, A. Soussan, and T. Schopfer, ‘‘How ethical issues raised by human-robot interaction can impact the intention to use the robot?’’ International Journal of Social Robotics, pp. 1103–1115, 2022.
- [7] J. Fox and A. Gambino, ‘‘Relationship development with humanoid social robots: Applying interpersonal theories to human-robot interaction,’’ Cyberpsychology, Behavior, and Social Networking, pp. 294–299, 2021.
- [8] A. Eguchi, H. Okada, and Y. Muto, ‘‘Contextualizing ai education for k-12 students to enhance their learning of ai literacy through culturally responsive approaches.’’ KI-Kunstliche Intelligenz, pp. 153–161, 2021.
- [9] P. Lehto, ‘‘Robots with and for the elderly people – case study based on action research,’’ vol. 381-387, 2017.
- [10] M. Vukobratovic, ‘‘Humanoid robotics past, present, future,’’ in 4th Serbian-Hungarian Joint Symposium on Intelligent Systems, 2006.
- [11] M. Hirose and K. Ogawa, ‘‘Honda humanoid robots development,’’ Philosophical Transactions of the Royal Society A: Mathematical, Physical and Engineering Sciences, pp. 11–19, 2007.
- [12] A. Gardecki, R. Beniak, M. Podpora, and B. Klin, The Pepper humanoid robot in front desk application, 2018.
- [13] S. Thunberg and T. Ziemke, Are People Ready for Social Robots in Public Spaces?, Cambridge, 2020.
- [14] N. Beheshtian, K. Kaipainen, K. Kahkonen, and A. Ahtinen, ‘‘Color game: A collaborative social robotic game for icebreaking towards the design of robotic ambiences as part of smart building services,’’ in Proceedings of the 23rd International Conference on Academic Mindtrek, F. Tampere, Ed., 2020.
- [15] G. Castellano, B. D. Carolis, N. Macchiarulo, and G. Vessio, Pepper4Museum: Towards a Human-like Museum Guide. in AVI2CH@ AVI, 2020.
- [16] B. A. Kumar and M. S. Goundar, ‘‘Usability heuristics for mobile learning applications,’’ Education and Information Technologies, pp. 1819–1833, 2019.
- [17] A. E. M. Esposito and . C. Vogel, ‘‘Needs and challenges in human computer interaction for processing social-emotional information,’’ Pattern Recognition Letters, pp. 41–51, 2015.
- [18] A. Gardecki, R. Beniak, and M. P. ve B. Klin, The Pepper humanoid robot in front desk application, 2018.
- [19] S. S. ve A. Ferrein, ERIKA—Early Robotics Introduction at Kindergarten Age. Multimodal Technologies and Interact, 2018.
- [20] E. Saad and M. A. N. ve K. V. Hindriks, ‘‘Welcoming robot behaviors for drawing attention,’’ IEEE, vol. 368, 2019.
- [21] M. Niemela, P. Heikkila, and H. L. ve V. Oksman, A Social Robot in a Shopping Mall: Studies on Acceptance and Stakeholder Expectations.
- [22] N. Beheshtian, K. Kaipainen, and K. K. ve A. Ahtinen, Color Game: A Collaborative Social Robotic Game for Icebreaking Towards the Design of Robotic Ambiences as Part of Smart Building Services.
- [23] O. Mubin and I. K. ve A. Khan, Pepper in the Library: Students’ First Impressions.
- [24] L. Hahkio, Service Robots’ Feasibility In The Hotel Industry: A Case Study Of Hotel Presidentti, 2020.
- [25] H. H. S. ve M. Jeong, Guests’ Perceptions Of Robot Concierge And Their Adoption Intentions. International Journal of Contemporary Hospitality Management, 2020.
- [26] L. Cormons, H. Fiorino, D. Pellier, and S. P. ve C. Poulet, Testing social robot acceptance: what if you could be assessed for dementia by a robot? A pilot study.
- [27] H. Woo, G. K. LeTendre, and T. P.-S. ve Y. Xiong, The use of social robots in classrooms: A review of field-based studies. Educational Research Review, 2021.
- [28] T. Tanioka, T. Yokotani, R. Tanioka, F. Betriana, K. Matsumoto, R. Locsin, and M. M. v. S. S. Y. Zhao Osaka, Development Issues of Healthcare Robots Compassionate Communication for Older Adults with Dementia, ser. International Journal of Environmental Research and Public Health, 2021.
- [29] Softbank, May 13 2023. [Online]. Available: https://www.softbank.jp/en/robot/
- [30] A. Lodhi, ‘‘Usability heuristics as an assessment parameter: for performing usability testing,’’ in 2nd International Conference on Software Technology and Engineering(ICSTE), 2010.
- [31] S. E. Kremenski and A. K. Lekova, ‘‘Brain-robot communications in the internet of things,’’ in International Conference on Information Technologies. Bulgaria, 2022.
- [32] G. Castellano, B. D. Carolis, and N. M. ve G. Vessio, Pepper4Museum: Towards a Human-like Museum Guide.
- [33] S. T. ve T. Ziemke, Are People Ready for Social Robots in Public Spaces? Cambridge, 2020.
- [34] K. A. P. ve R. Gelin, ‘‘Pepper: The first machine of its kind a mass-produced sociable humanoid robot,’’ IEEE Robotics and Automation Magazine, vol. 11, pp. 40–48, 2018.