The Application of ChatGPT, an Artificial Intelligence Assisted Language Processing Technology in Health Services

Abstract

The advent of ChatGPT, a product of natural language processing technology, is increasingly being recognized in various areas such as health education, scientific research, and health services. The objective of this study is to examine the opportunities afforded by this application in health services, along with potential limitations and concerns associated with its use. ChatGPT provides professionals in the health sector with various possibilities during scientific publication preparation stages, planning educational processes, and implementing health services applications. It has the potential to enhance personalized medical improvement in health service areas, facilitate public accessibility, and promote health literacy by providing comprehensible health information. It can be used as an effective tool across a wide range from clinical decision support systems to the development of telehealth services, literature reviews to large-scale data analyses. However, the extensive use of ChatGPT in health services may bring about ethical and legal issues. Collaboration between technology developers and health service providers might be required to plan appropriate regulations regarding patient privacy and data security in scientific research processes. In conclusion, in order to obtain more effective results in future and fully exploit the potential of ChatGPT and similar AI technologies, it is necessary to provide these technologies with more data and continually improve them. Additionally, there is a need for research exploring the use of ChatGPT in health services and promoting innovations in this area.

Keywords

• ChatGPT
• Artificial Intelligence
• Health Services
• Natural Language Processing

Yapay Zekâ Destekli Dil İşleme Teknolojisi Olan ChatGPT’nin Sağlık Hizmetlerinde Kullanımı

Öz

Doğal dil işleme teknolojisinin bir ürünü olan ChatGPT sağlık eğitimi, bilimsel araştırmalar ve sağlık hizmetleri gibi çeşitli alanlarda gündeme gelmektedir. Bu çalışmanın amacı, bu uygulamanın sağlık hizmetlerinde sağladığı imkânları ve kullanımıyla ilgili potansiyel sınırlamaları ve endişeleri incelemektir. ChatGPT sağlık alanında görev yapan profesyonellere bilimsel yayın hazırlama aşamalarında, eğitim süreçlerinin planlanmasında ve sağlık hizmetleri uygulamalarında çeşitli imkânlar sunmaktadır. Sağlık hizmeti alanlarında kişiselleştirilmiş tıbbi tedaviyi, halka kolay erişilebilirliği ve anlaşılır sağlık bilgileri sağlayarak sağlık okuryazarlığını geliştirme potansiyeline sahiptir. Klinik karar destek sistemlerinden tele-sağlık hizmetlerinin geliştirilmesine, literatür taramalarından büyük veri analizlerine kadar geniş bir yelpazede etkin bir araç olarak kullanılabilir. Ancak, ChatGPT'nin sağlık hizmetlerindeki geniş çaplı kullanımı bazı etik ve hukuki sorunları beraberinde getirebilmektedir. Bilimsel araştırma süreçlerinde, hasta mahremiyeti ve veri güvenliği konularında, teknoloji geliştiricileri ve sağlık hizmeti sağlayıcıları arasında işbirliği yapılarak uygun düzenlemelerin planlanması gerekebilir. Sonuç olarak, ChatGPT ve benzeri yapay zekâ teknolojilerinden, ilerleyen süreçlerde daha etkin sonuçlar elde etmek ve bu teknolojilerin potansiyelini tam olarak kullanmak için, daha fazla veri ve iyileştirme sağlamak gerekmektedir. Ayrıca, ChatGPT'nin sağlık hizmetlerindeki kullanımını inceleyen ve bu alandaki yenilikleri teşvik eden araştırmaların yapılmasına ihtiyaç vardır.

Anahtar Kelimeler

• ChatGPT
• Yapay Zekâ
• Sağlık Hizmetleri
• Doğal Dil İşleme

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