Teknoloji Kabul Modeli Aracılığıyla Hemşireler Arasında Hastane Bilgi Yönetim Sisteminin Kabulünün Değerlendirilmesi

Öz

Hastane Bilgi Yönetim Sistemi (HBYS), özellikle hastanelerde çalışan hemşireler tarafından yaygın olarak kullanılmaktadır. Bu çalışmanın amacı, HBYS'nin benimsenmesini etkileyen faktörleri değerlendirmektir. Bu kavramsal modelde yer alan dışsal faktörler, Bilgi Sistemleri Başarı Modeli'nden (ISSM) alınmış ve güncellenmiş Teknoloji Kabul Modeli'ne (TAM) entegre edilmiştir. Türkiye’deki kamu ve özel hastanelerden toplam 401 hemşire bu kesitsel çalışmaya katılmıştır. Veri analizi için İstatistiksel Paket Sosyal Bilimler (SPSS) 25 yazılımı kullanılmıştır. Çalışmada tanımlayıcı istatistikler, korelasyon ve yol analizi ile AMOS kullanılarak yapısal eşitlik modellemesi uygulanmıştır. Bu çalışmada incelenen modeldeki tüm dışsal faktörler arasında yalnızca sistem kalitesinin algılanan kullanım kolaylığı ve algılanan fayda üzerinde pozitif ve anlamlı bir etkisi belirlenmiştir. Hizmet kalitesinin yalnızca algılanan fayda üzerinde pozitif ve anlamlı bir etkisi varken, bilgi kalitesinin algılanan kullanım kolaylığı ve algılanan fayda üzerinde pozitif ve anlamlı bir etkisi belirlenememiştir. Algılanan kullanım kolaylığı ve algılanan fayda, kullanım niyeti üzerinde pozitif ve anlamlı bir etkiye sahiptir. Ayrıca, algılanan kullanım kolaylığının algılanan fayda üzerinde pozitif ve anlamlı bir etkisi olduğu tespit edilmiştir. Bu araştırma modeli, hemşireler arasında hastane bilgi yönetim sisteminin kabulünü etkileyen faktörleri ve bu faktörlerin kullanıcıların gelecekteki kullanım niyetlerini nasıl etkileyebileceğini belirlemeye yardımcı olmuştur. Sonuç olarak, HBYS'nin hasta bakımını iyileştirmek için sürekli geliştirilmesine yönelik alanlar bulunmaktadır.

Anahtar Kelimeler

• Hastane bilgi yönetim sistemi
• hemşireler
• teknoloji kabul modeli
• bilgi sistemi başarı modeli

Evaluation of Acceptance of Hospital Information Management System Among Nurses Through Technology Acceptance Model

Abstract

Hospital Information Management System (HIMS) has widely been used by healthcare professionals, especially nurses working in hospitals. The aim of this study is to evaluate the factors affecting the adoption of HIMS. The external factors included in this conceptual model were taken from the Information System Success Model (ISSM) and incorporated into updated Technology Acceptance Model (TAM). A total of 401 nurses from public and private hospitals in Türkiye participated in this cross-sectional study. Statistical Package for the Social Sciences (SPSS) 25software package was used for data analysis. In this study, descriptive statistics, correlation and path analysis and structure equation modeling using AMOS were used. Among all the external factors included in this study model, only system quality was found to have a positive and significant effect on perceived ease of use and perceived usefulness. Service quality has a positive and significant effect only on perceived usefulness, while information quality does not have any positive and significant effect on perceived ease of use and perceived usefulness. Perceived ease of use and perceived usefulness have a positive and significant effect on usage intention. Perceived ease of use has a positive and significant effect on perceived usefulness. This research model helped identify the factors that influence hospital information management system acceptance among nurses and how these factors can be improved to influence users' intention to use in the future. In conclusion, there is always room for improvement regarding HIMS to improve patient care.

Keywords

• Hospital information management system
• nurses
• information system success model
• technology acceptance model

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