Covid-19 Pandemisi Döneminde Enformasyon Teknolojilerinin Sağlık Hizmetleri Performansına Katkıları

Year 2025, Volume: 9 Issue: 1, 45 - 57, 30.06.2025

Ahmet Bülbül

https://doi.org/10.52148/ehta.1645856

Abstract

Bu çalışmanın amacı, sağlık enformasyon teknolojilerinin (SET) sağlık hizmetleri performansına etkilerine ilişkin literatürü inceleyerek mevcut bulgular ile ilgili bir derleme çalışması sunmaktır. Özellikle Covid-19 pandemisi sürecinde SET’in sağlık hizmetleri üzerindeki olumlu etkilerini değerlendirmek amaçlanmıştır. Bu kapsamda, SET’in sağlık çalışanlarının performansını nasıl iyileştirdiği, sağlık hizmetlerinin kalitesini nasıl artırdığı ve hasta sonuçlarını nasıl etkilediği ele alınmıştır. Çalışmada, SET’in sağlık hizmetlerine etkisini incelemek için literatür taraması yapılmıştır. İlgili akademik makaleler, raporlar ve araştırma sonuçları analiz edilerek, SET’in performans, verimlilik ve sağlık sonuçları üzerindeki etkileri değerlendirilmiştir. Ayrıca, Covid-19 sürecinde SET’in kullanımı ile ilgili spesifik örnekler ve vakalar incelenmiştir. SET’in sağlık hizmetleri üzerindeki etkilerine dair birçok olumlu sonuç elde edilmiştir. Özellikle Covid-19 sürecinde, SET’in sağlık hizmetleri performansını artırdığı, sağlık çalışanlarının verimliliğini yükselttiği ve hasta bakım kalitesini iyileştirdiği görülmüştür. Örneğin, karar destek sistemleri, enfeksiyon tanımlama sistemleri ve robotik teknolojiler gibi SET uygulamalarının, sağlık hizmetlerinin daha etkin ve güvenli bir şekilde sunulmasına yardımcı olduğu tespit edilmiştir. Ayrıca, SET’in pandemi yönetiminde kritik bir rol oynadığı, hastaların evde izlenmesini ve sağlık çalışanlarının enfekte olma riskinin azaltılmasını sağladığı belirlenmiştir. Özellikle pandemi döneminde, SET’in sağlık hizmetlerinin sürdürülebilirliğini sağlamak ve sağlık çalışanlarının yükünü hafifletmek adına kritik bir rol oynadığı anlaşılmıştır. SET uygulamaları sayesinde, sağlık hizmetleri daha etkin, verimli ve hasta odaklı bir şekilde sunulabilir hale gelmiştir. Bu nedenle, sağlık sektöründe SET kullanımının yaygınlaştırılması ve geliştirilmesi önerilmektedir.

Keywords

Covid-19 pandemisi, Sağlık hizmeti, Performans, Sağlık enformasyon teknolojileri

Contributions of Information Technologies On Health Services Performance During The Covid-19 Pandemic Period

Abstract

This study aims to provide a review of the existing literature on the effects of health information technologies (HIT) on healthcare performance, presenting a synthesis of the current findings. Particularly, this study aims to review the positive effects of HIT on healthcare services, during the Covid-19 pandemic. In this context, The study examines how HIT improves healthcare professionals' performance, quality of services, and patient outcomes. In the study, a literature review was conducted to assess the impact of HIT on healthcare services. Relevant academic articles, reports, and research studies were assessed to evaluate the impact of HIT on performance, productivity, and health outcomes. Additionally, specific examples and cases related to the use of HIT during Covid-19 were reviewed. Numerous positive outcomes have been identified regarding the effects of HIT on healthcare. Particularly during Covid-19, HIT has been demonstrated to enhance healthcare performance, improve the productivity of healthcare workers, and elevate the quality of patient care. For instance, HIT applications such as decision support systems, infection detection systems, and robotic technologies have been shown to facilitate the delivery of healthcare services more effectively and safely. Additionally, it has been established that HIT plays a crucial role in pandemic management by enabling the remote monitoring of patients and reducing the risk of infection among healthcare workers. After evaluating the literature, the study observed that HIT significantly enhanced healthcare performance. Especially during the pandemic period, it has been understood that HIT plays a critical role in ensuring the sustainability of healthcare services and alleviating the burden of healthcare workers. Due to HIT applications, healthcare services have become more effective, efficient, and patient-centered. Therefore, it is recommended that the use of HIT be expanded and further developed within the healthcare sector.

Keywords

Covid-19 pandemic, Healthcare service, Performance, Health information technologies

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