Visitors’ perception towards heritage museum management: An empirical study on Varendra research museum
Year 2024,
Volume: 6 Issue: 2, 75 - 84
Tusher Ghosh
,
Md Faridul Islam
,
Shital Sohani Chitra
Abstract
Assessing visitors' knowledge in heritage museums in Bangladesh is vital for enhancing cultural preservation, boosting tourism engagement, and improving educational outreach. The primary goal of this study is to assess the effectiveness of museum management based on visitors' knowledge. This paper presents a conceptual framework for visitors’ knowledge of museum in the eyes of management. It then examines a heritage museum in Bangladesh. In this quantitative research, we have collected data from 235 students who have visited Varendra Research Museum (VRM) at least once using random convenient sampling technique and the questionnaire is designed in structured way using 5-point Likert scale. The data was analyzed by conducting regression analysis and ANNOVA test using SPSS 22.0 version. It is concluded that management support, management communication, guide efficiency and display of objects play most important role to increase knowledge of the visitors. But the presence of a security system does not exert a noteworthy impact on visitors’ knowledge when integrated into the model. The current study will aid key stakeholders like museum administrators and policymakers in developing a clear understanding and practical application of the concept. Lastly, this study provides some valuable future research directions relating with museum management and knowledge perspective context.
References
- Akter, M., Alim, M. A., Shabbir, R., Ali, M. B., Teck-Weng, J., & Kasuma, J. (2020). The mediating effects of place satisfaction and support for community: An evaluation of the performance of small and medium tourism enterprises in Bangladesh. Asian Journal of Business and Accounting, 13(2), 27-48.
- Alabau-Montoya, J., & Ruiz-Molina, M. E. (2020). Enhancing visitor experience with war heritage tourism through information and communication technologies: evidence from Spanish Civil War museums and sites. Journal of Heritage Tourism, 15(5), 500-510.
- Alberti, S. J. (2005). Objects and the Museum. Isis, 96(4), 559-571.
- Ali, M. B., Tuhin, R., Alim, M. A., Rokonuzzaman, M., Rahman, S. M., & Nuruzzaman, M. (2024). Acceptance and use of ICT in tourism: the modified UTAUT model. Journal of Tourism Futures, 10(2), 334-349.
- Alim, M. A., Jee, T. W., Voon, M. L., Ngui, K. S., & Kasuma, J. (2021). Tourısm development through communıtıes'support: rural communıtıes'perspectıve. Geo Journal of Tourism and Geosites, 39, 1473-1482.
- Alim, M. A., Ray, R., Rahman, M. H., Hossain, M. J., Shabbir, R., & Kabir, M. R. (2022). The role of tourism supply chain management in developing informal empowerment of rural communities in Bangladesh. International J. of Agile Systems and Management, 15(4), 349-366.
- Alim, M. A., Thaichon, P., Quach, S., Weaven, S., & Ghosh, T. (2023). Digital Technologies in Luxury Industry: Identifying the Future Aspects of Luxury Brand Management. In Luxury Marketing, Sustainability and Technology (pp. 15-36). Routledge.
- Alvarado, R. et al. (2022). Impact of the informal economy on the ecological footprint: the role of urban concentration and globalization. Economic Analysis and Policy, 75, 750-767.
- Asif, M.H. et al. (2023). Do environmental knowledge and green trust matter for purchase intention of eco-friendly home appliances? An application of extended theory of planned behavior. Environmental Science and Pollution Research, 30(13), 37762-37774.
- Brida, J. G., Disegna, M., & Scuderi, R. (2013). Visitors of two types of museums: A segmentation study. Expert Systems with Applications, 40(6), 2224-2232.
- Brida, J. G., Disegna, M., & Vachkova, T. (2013). Visitor satisfaction at the museum: Italian versus foreign visitor. Turizam: međunarodni znanstveno-stručni časopis, 61(2), 167-186.
- Cappa, F., Rosso, F., & Capaldo, A. (2020). Visitor-Sensing: Involving the Crowd in Artistic Heritage Organizations. Sustainability, 12(4), 1445.
- Cetin, M. et al. (2023). The impact of natural resources, economic growth, savings, and current account balance on financial sector development: Theory and empirical evidence. Resources Policy, 81, 103300.
- Chai-Arayalert, S. (2020). Smart application of learning ecotourism for young eco-tourists. Cogent Social Sciences, 6(1), 1772558.
- Chan, J. K. L., & Yeoh, E. (2010). The Experiential Dimensions of Museum Experiences: The Visitors' Perspectives. International Journal of Business & Accountancy, 1(1).
- Chan, L. L., Shaffer, M. A., & Snape, E. (2004). In search of sustained competitive advantage: the impact of organizational culture, competitive strategy and human resource management practices on firm performance. The International Journal of Human Resource Management, 15(1), 17-35.
- C., & Jiménez-Zarco, A. I. (2021). Towards an Inclusive Museum Management Strategy. An Exploratory Study of Consumption Experience in Visitors with Disabilities. The Case of the CosmoCaixa Science Museum. Sustainability, 13(2), 660.
- Daher, C., Tournié, A., Sauvagnargues, F., Andraud, C., Cuisin, J., Illes, V., & Kissel, É. (2020). Colored feathers in museum collections: A spectroscopic study of 3 bio-pigments and their lightfastness. Journal of Cultural Heritage, 45, 59-70.
- Das, N. et al. (2023). Do volatilities in tourism arrivals and foreign aids matter for GDP volatility in Cambodia? Partial and vector coherence wavelet models. Tourism Economics, 13548166231208471.
- Davies, R. (2001). Overcoming Barriers to Visiting: Raising awareness of, and providing orientation and navigation to, A museum and its collections through new technologies. Museum Management and Curatorship, 19(3), 283-295.
- Dogru, T., Isik, C., & Sirakaya-Turk, E. (2019). The balance of trade and exchange rates: Theory and contemporary evidence from tourism. Tourism Management, 74, 12-23.
- Dogru, T. et al. (2023). Employee turnover dynamics in the hospitality industry vs. the overall economy. Tourism Management, 99, 104783.
- Dogru, T. et al. (2024). The impact of business models and state regulations on the accommodation sector: theory and empirical evidence from the recent pandemic. International Journal of Contemporary Hospitality Management, 36(6), 1713-1743.
- Dragičević, M., Letunić, S., & Pisarović, A. (2013). Tourists' experiences and expectations towards museums and art galleries–empirical research carried out in Dubrovnik. In International Conference on Menagement, Marketing, Tourism, Retail, Finance and Computer Applications 1; 2013.
- Ekinil, G., Gorgadze, L., Provotorina, V., & Petrenko, A. (2020, December). Security systems in buildings and structures of museum complexes. In IOP Conference Series: Materials Science and Engineering. 1001(1), 012118). IOP Publishing.
- Falk, J. H., Moussouri, T., & Coulson, D. (1998). The effect of visitors ‘agendas on museum learning. Curator: The Museum Journal, 41(2), 107-120.
- Feldman, J. P. (2020). Restitution is not enough: deaccessioning for justice in contemporary art. 21: Inquiries into art, history, and the visual, (1), 205-215.
- Fopp, M. A. (1988). Museum & gallery management (Doctoral dissertation, City University London).
Gerber, A., & Malhotra, N. (2008). Do statistical reporting standards affect what is published? Publication bias in two leading political science journals. Quarterly Journal of Political Science, 3(3), 313-326.
- Ghosh, T., Alim, M. A., & Hossain, M. J. (2021, July). The Role of Value Consciousness and Customer Engagement toward Brand Loyalty in Social Media Marketing: Luxury Brands Perspective. In Proceedings of International Conference on Management & Entrepreneurship organized by Swinburne University of Technology, Malaysia, 22-24.
- Ghosh, T., Hossain, J., Bala, T., Sakib, A. I., & Alim, A. (2023). How Value Consciousness, Customer Engagement and Trust Create Brand Loyalty: Luxury Brand and Social Media Marketing Perspective. Academy of Marketing Studies Journal, 27(S6).
- Ghosh, T., Parven, S., & Sakib, A. I. (2024). The interaction effects of social media-driven advertising on consumers’ purchase intention. Journal of Ekonomi, 6(1), 54-63.
- Gilmore, A., & Rentschler, R. (2002). Changes in Museum Management. Journal of management development.
- Goulding, C. (2000). The museum environment and the visitor experience. European Journal of marketing.
- Govindarajo, N. S., & Khen, M. H. S. (2020). Effect of service quality on visitor satisfaction, destination image and destination loyalty–practical, theoretical and policy implications to avitourism. International Journal of Culture, Tourism and Hospitality Research, 14(1), 83-101.
- Grácio, R., Coutinho, A. C., Falé, L., & Sobreira, M. (2020). The Art of Feminist-Queering the Museum: Gate-leaking. Museum International, 72(3-4), 200-211.
- Han, J. et al. (2024). Sustainable development pathways: Exploring the impact of green finance on urban metabolic efficiency. Sustainable Development. https://doi.org/10.1002/sd.3081
- Işik, C. (2015). Foreign direct investment in tourism: Panel data analysis of D7 countries. Athens Journal of Tourism, 2(2), 93-103.
- Işik, C., Kasımatı, E., & Ongan, S. (2017). Analyzing the causalities between economic growth, financial development, international trade, tourism expenditure and/on the CO2 emissions in Greece. Energy Sources, Part B: Economics, Planning, and Policy, 12(7), 665-673. https://doi.org/10.1080/15567249.2016.1263251
- Isik, C., Dogru, T., & Turk, E. S. (2018). A nexus of linear and non‐linear relationships between tourism demand, renewable energy consumption, and economic growth: Theory and evidence. International Journal of Tourism Research, 20(1), 38-49. https://doi.org/10.1002/jtr.2151
- Işık, C., Sirakaya-Turk, E., & Ongan, S. (2020). Testing the efficacy of the economic policy uncertainty index on tourism demand in USMCA: Theory and evidence. Tourism Economics, 26(8), 1344-1357.
- Işık, C. et al. (2021). The nexus between team culture, innovative work behaviour and tacit knowledge sharing: Theory and evidence. Sustainability, 13(8), 4333.
- Işık, C., Aydın, E., Dogru, T., Rehman, A., Sirakaya-Turk, E., & Karagöz, D. (2022). Innovation research in tourism and hospitality field: A bibliometric and visualization analysis. Sustainability, 14(13), 7889.
- Işık, C., Bulut, U., Ongan, S., Islam, H., & Irfan, M. (2024a). Exploring how economic growth, renewable energy, internet usage, and mineral rents influence CO2 emissions: A panel quantile regression analysis for 27 OECD countries. Resources Policy, 92, 105025. https://doi.org/10.1016/j.resourpol.2024.105025
- Işık, C., Ongan, S., & Islam, H. (2024b). A new pathway to sustainability: Integrating economic dimension (ECON) into ESG factors as (ECON-ESG) and aligned with sustainable development goals (SDGs). Journal of Ekonomi, 6(1), 34-39. https://doi.org/10.58251/ekonomi.1450860
- Işık, C., Ongan, S., Islam, H., & Menegaki, A. N. (2024c). A roadmap for sustainable global supply chain distribution: Exploring the interplay of ECON-ESG factors, technological advancement and SDGs on natural resources. Resources Policy, 95, 105114. https://doi.org/10.1016/j.resourpol.2024.105114
- Işık, C., Ongan, S., Islam, H., Jabeen, G., Pinzon, S., (2024d). Is economic growth in East Asia pacific and South Asia ESG factors based and aligned growth? Sustainable Development. https://doi.org/10.1002/sd.2910
- Işık, C., Ongan, S., Islam, H., Pinzon, S., Jabeen, G., (2024e). Navigating Sustainability: Unveiling the Interconnected Dynamics of ESG factors and SDGs in BRICS-11. Sustainable Development, 1–14, https://doi.org/10.1002/sd.2977.
- Işık, C., Ongan, S., Islam, H., Sharif, A., & Balsalobre-Lorente, D. (2024f). Evaluating the effects of ECON-ESG on load capacity factor in G7 countries. Journal of Environmental Management, 360, 121177. https://doi.org/10.1016/j.jenvman.2024.121177
- Işık, C. et al., (2024g). Renewable energy, climate policy uncertainty, industrial production, domestic exports/re-exports, and CO2 emissions in the USA: a SVAR approach. Gondwana Res. https://doi.org/10.1016/j.gr.2023.08.019
- Işık, C., Ongan, S., Ozdemir, D., Yan, J., & Demir, O. (2024h). The sustainable development goals: Theory and a holistic evidence from the USA. Gondwana Research. https://doi.org/10.1016/j.gr.2024.04.014
- Işık, C., Ongan, S., Islam, H., Balsalobre-Lorente, D. & Sharif, A. (2024i). ECON-ESG factors on energy efficiency: fostering sustainable development in ECON-growth-paradox countries. Gondwana Research.
- Islam, H., Islam, M. S., Saha, S., Tarin, T. I., Soumia, L., Parven, S., & Rahman, K. (2024a). Unveiling the nexus of macroeconomic factors on bank performance in Bangladesh. Journal of Ekonomi, 6(2), 64-74.
- Islam, H., Rana, M., Saha, S., Khatun, T., Ritu, M. R., & Islam, M. R. (2023). Factors influencing the adoption of cryptocurrency in Bangladesh: an investigation using the technology acceptance model (TAM). Technological Sustainability, 2(4), 423-443.
- Islam, H., Soumia, L., Rana, M., Madavarapu, J. B., & Saha, S. (2024b). Nexus between perception, purpose of use, technical challenges and satisfaction for mobile financial services: theory and empirical evidence from Bangladesh. Technological Sustainability, 3(2), 147-170.
- Janes, R. R., & Sandell, R. (2007). Complexity and creativity in contemporary museum management. Museum man. & marketing, 1-14.
- Jee, T. W., Ting, H. B., & Alim, M. A. (2019). Communıty based tourısm re-vısıt ıntentıon: tourısts' perspectıve. International Journal of Business and Society, 20(2), 585-604.
- Karagöz, D. et al. (2021). Solo female travel risks, anxiety and travel intentions: Examining the moderating role of online psychological-social support. Current Issues in Tourism, 24(11), 1595-1612.
- Karagöz, D. et al. (2023). Event motivation, subjective well-being, and revisit intentions during the second wave of the pandemic: moderating effect of affective risk about COVID-19 and perceived trust. Current Issues in Tourism, 26(24), 4069-4086.
- Kelly, L. (2001, April). Developing a model of museum visiting. In Museums Australia Annual Conference, Canberra.
- Knell, S. J. (2017). Museums and the Future of Collecting. Routledge.
- Knudson, R. (2001), Cultural resource management in context. Archives and Museum Informatics, 13(3–4), 359-381.
- Kopp, S., Gesellensetter, L., Krämer, N. C., & Wachsmuth, I. (2005, September). A conversational agent as museum guide–design and evaluation of a real-world application. In International workshop on intelligent virtual agents (pp. 329-343). Springer, Berlin, Heidelberg.
- Koščak, M. et al. (2023). Exploring the neglected voices of children in sustainable tourism development: A comparative study in six European tourist destinations. In Methodological Advancements in Social Impacts of Tourism Research (pp. 163-182). Routledge.
- Kuflik, T., Wecker, A. J., Lanir, J., & Stock, O. (2015). An integrative framework for extending the boundaries of the museum visit experience: Linking the pre, during and post visit phases. Information Technology & Tourism, 15(1), 17–47.
- Lanir, J., Kuflik, T., Sheidin, J., Yavin, N., Leiderman, K., Segal, M. (2017). Visualizing museum visitors’ behavior: Where do they go and what do they do there? Pers. Ubiquitous Comput, 21, 313–326.
- Lee, H., Jung, T. H., tom Dieck, M. C., & Chung, N. (2020). Experiencing immersive virtual reality in museums. Information & Management, 57(5), 103229.
- Long, T. et al. (2024). Promoting the sustainable development of traditional villages: exploring the comprehensive assessment, spatial and temporal evolution, and internal and external impacts of traditional village human settlements in Hunan province. Heliyon.
- Luo, J. M., & Ye, B. H. (2020). Role of generativity on tourists’ experience expectation, motivation and visit intention in museums. Journal of Hospitality and Tourism Management, 43, 120-126.
- Mason, M., & Vavoula, G. (2021). Digital Cultural Heritage Design Practice: A Conceptual Framework. The Design Journal, 1-27.
- Mason, R. (2008), “Be interested and beware: joining economic valuation and Heritage conservation”, International Journal of Heritage Studies, 14(4), 303-318.
- Md Abdul, A., Rafijul, A., & Tusher, G. (2020). Does social media advertising enhance consumers’ purchase intention?.
- Micoli, L. L., Caruso, G., & Guidi, G. (2020). Design of Digital Interaction for Complex Museum Collections. Multimodal Technologies and Interaction, 4(2), 31.
- Morris, F. E. (2007). Reproductive tourism and the role of the European Union. Chi. J. Int'l L., 8, 701.
- Moser, S. (2010). The devil is in the detail: museum displays and the creation of knowledge. Museum Anthropology, 33(1), 22-32.
- Muniz, E. C. L., Dandolini, G. A., Biz, A. A., & Ribeiro, A. C. (2021). Customer knowledge management and smart tourism destinations: a framework for the smart management of the tourist experience–SMARTUR. Journal of knowledge management, 25(5), 1336-1361.
- Olinsson, S. B., & Fouseki, K. (2019). Social entrepreneurship for sustainable heritage management–the case of open-air museums. Journal of cultural heritage management and sustainable development.
- Ongan, S. et al. (2022). Retesting the EKC hypothesis through transmission of the ARMEY curve model: an alternative composite model approach with theory and policy implications for NAFTA countries. Environmental Science and Pollution Research, 29(31), 46587-46599.
- Overman, S. (2020). Aligning accountability arrangements for ambiguous goals: the case of museums. Public Management Review, 1-21.
- Rajesh, R. (2013). Impact of tourist perceptions, terminus image and tourist satisfaction on terminus loyalty: a conceptual model. PASOS. Revista de Turismo y Patrimonio Artistic, 11(3), 67-78.
- Ranjanthran, M., & Mohammed, B. (2010). Domestic tourism: Perception of domestic tourist on tourism products in Penang Island. Asian Journal of Management Research, 1, 795-816.
- Rentschler, R. (2001). Entrepreneurship: from denial to discovery in nonprofit art museums?. Queensland University of Technology.
- Russo, A.P. (2002), “The ‘vicious circle’ of tourism development in heritage cities”, Annals of Tourism Research, 29(1), 165-182.
- Schwab, N. (2011), “Increasing Europe’s competitiveness through cultural heritage research: an initiative of the EU project NET-HERITAGE, 24 March 2011”, International Journal of Cultural Property, 18(4), 443-447.
- Shaw, G. (1992), “Culture and tourism: the economics of Nostalgia”, World Futures, 33(1–3), 199-212.
Sironi, M., Calosci, A., & Ceccarelli, N. (2020). Communication strategies for scientific dissemination. The mUNISS Historical Scientific Museum.
- Thyne, M. (2001). The importance of values research for nonprofit organisations: The motivation‐based values of museum visitors. International Journal of Nonprofit and Voluntary Sector Marketing, 6(2), 116-130.
- Trunfio, M., Lucia, M. D., Campana, S., & Magnelli, A. (2022). Innovating the cultural heritage museum service model through virtual reality and augmented reality: The effects on the overall visitor experience and satisfaction. Journal of Heritage Tourism, 17(1), 1-19.
- Vesci, M., Conti, E., Rossato, C., & Castellani, P. (2020). The mediating role of visitor satisfaction in the relationship between museum experience and word of mouth: evidence from Italy. The TQM Journal.
- Williams, P. W., & Kelly, J. (2001). Cultural wine tourists: Product development considerations for British Columbia's resident wine tourism market. International Journal of Wine Marketing.
- Williams, S. (2009). Tourism Geography: A New Synthesis. Abingdon: Routledge.
- WTTC, W., & CONSEJO, D. L. T. (2010). World Travel and Tourism Council.
- Yan, J. et al. (2024a). Analysis of green total factorproductivity in China's forestry industry: Technological, organizational, and environmental framework for sustainableeconomic development. Sustainable Development, 1–14. https://doi.org/10.1002/sd.308014
- Yan, J. et al. (2024b). The nexus between natural resource development, trade policy uncertainty, financial technology and poverty in China: Contributing to the realization of SDG 1. Resources Policy, 95, 105154. https://doi.org/10.1016/j.resourpol.2024.105154
- Yoshimura, Y., Sobolevsky, S., Ratti, C.; Girardin, F., Carrascal, J.P., Blat, J., Sinatra, R. (2014). An analysis of visitors’ behavior in the louvre museum: A study using bluetooth data. Environ. Plan. B Plan. Des.41, 1113–1131.
- Yousaf, S., & Fan, X. (2020). Copysites/duplitectures as tourist attractions: An exploratory study on experiences of Chinese tourists at replicas of foreign architectural landmarks in China. Tourism Management, 81, 104179.
- Zhao, D., Gao, Q., Lu, Y., Sun, D., & Cheng, Y. (2021). Consistency and diversity neural network multi-view multi-label learning. Knowledge-Based Systems, 218, 106841.
- Zoha, N., Ghosh, S. K., Arif-Ul-Islam, M., & Ghosh, T. (2021). A numerical approach to maximize the number of testing of COVID-19 using conditional cluster sampling method. Informatics in medicine unlocked, 23, 100532.
- Zou, Y., & Yu, Q. (2022). Sense of safety toward tourism destinations: A social constructivist perspective. Journal of Destination Marketing & Management, 24, 100708.
Year 2024,
Volume: 6 Issue: 2, 75 - 84
Tusher Ghosh
,
Md Faridul Islam
,
Shital Sohani Chitra
References
- Akter, M., Alim, M. A., Shabbir, R., Ali, M. B., Teck-Weng, J., & Kasuma, J. (2020). The mediating effects of place satisfaction and support for community: An evaluation of the performance of small and medium tourism enterprises in Bangladesh. Asian Journal of Business and Accounting, 13(2), 27-48.
- Alabau-Montoya, J., & Ruiz-Molina, M. E. (2020). Enhancing visitor experience with war heritage tourism through information and communication technologies: evidence from Spanish Civil War museums and sites. Journal of Heritage Tourism, 15(5), 500-510.
- Alberti, S. J. (2005). Objects and the Museum. Isis, 96(4), 559-571.
- Ali, M. B., Tuhin, R., Alim, M. A., Rokonuzzaman, M., Rahman, S. M., & Nuruzzaman, M. (2024). Acceptance and use of ICT in tourism: the modified UTAUT model. Journal of Tourism Futures, 10(2), 334-349.
- Alim, M. A., Jee, T. W., Voon, M. L., Ngui, K. S., & Kasuma, J. (2021). Tourısm development through communıtıes'support: rural communıtıes'perspectıve. Geo Journal of Tourism and Geosites, 39, 1473-1482.
- Alim, M. A., Ray, R., Rahman, M. H., Hossain, M. J., Shabbir, R., & Kabir, M. R. (2022). The role of tourism supply chain management in developing informal empowerment of rural communities in Bangladesh. International J. of Agile Systems and Management, 15(4), 349-366.
- Alim, M. A., Thaichon, P., Quach, S., Weaven, S., & Ghosh, T. (2023). Digital Technologies in Luxury Industry: Identifying the Future Aspects of Luxury Brand Management. In Luxury Marketing, Sustainability and Technology (pp. 15-36). Routledge.
- Alvarado, R. et al. (2022). Impact of the informal economy on the ecological footprint: the role of urban concentration and globalization. Economic Analysis and Policy, 75, 750-767.
- Asif, M.H. et al. (2023). Do environmental knowledge and green trust matter for purchase intention of eco-friendly home appliances? An application of extended theory of planned behavior. Environmental Science and Pollution Research, 30(13), 37762-37774.
- Brida, J. G., Disegna, M., & Scuderi, R. (2013). Visitors of two types of museums: A segmentation study. Expert Systems with Applications, 40(6), 2224-2232.
- Brida, J. G., Disegna, M., & Vachkova, T. (2013). Visitor satisfaction at the museum: Italian versus foreign visitor. Turizam: međunarodni znanstveno-stručni časopis, 61(2), 167-186.
- Cappa, F., Rosso, F., & Capaldo, A. (2020). Visitor-Sensing: Involving the Crowd in Artistic Heritage Organizations. Sustainability, 12(4), 1445.
- Cetin, M. et al. (2023). The impact of natural resources, economic growth, savings, and current account balance on financial sector development: Theory and empirical evidence. Resources Policy, 81, 103300.
- Chai-Arayalert, S. (2020). Smart application of learning ecotourism for young eco-tourists. Cogent Social Sciences, 6(1), 1772558.
- Chan, J. K. L., & Yeoh, E. (2010). The Experiential Dimensions of Museum Experiences: The Visitors' Perspectives. International Journal of Business & Accountancy, 1(1).
- Chan, L. L., Shaffer, M. A., & Snape, E. (2004). In search of sustained competitive advantage: the impact of organizational culture, competitive strategy and human resource management practices on firm performance. The International Journal of Human Resource Management, 15(1), 17-35.
- C., & Jiménez-Zarco, A. I. (2021). Towards an Inclusive Museum Management Strategy. An Exploratory Study of Consumption Experience in Visitors with Disabilities. The Case of the CosmoCaixa Science Museum. Sustainability, 13(2), 660.
- Daher, C., Tournié, A., Sauvagnargues, F., Andraud, C., Cuisin, J., Illes, V., & Kissel, É. (2020). Colored feathers in museum collections: A spectroscopic study of 3 bio-pigments and their lightfastness. Journal of Cultural Heritage, 45, 59-70.
- Das, N. et al. (2023). Do volatilities in tourism arrivals and foreign aids matter for GDP volatility in Cambodia? Partial and vector coherence wavelet models. Tourism Economics, 13548166231208471.
- Davies, R. (2001). Overcoming Barriers to Visiting: Raising awareness of, and providing orientation and navigation to, A museum and its collections through new technologies. Museum Management and Curatorship, 19(3), 283-295.
- Dogru, T., Isik, C., & Sirakaya-Turk, E. (2019). The balance of trade and exchange rates: Theory and contemporary evidence from tourism. Tourism Management, 74, 12-23.
- Dogru, T. et al. (2023). Employee turnover dynamics in the hospitality industry vs. the overall economy. Tourism Management, 99, 104783.
- Dogru, T. et al. (2024). The impact of business models and state regulations on the accommodation sector: theory and empirical evidence from the recent pandemic. International Journal of Contemporary Hospitality Management, 36(6), 1713-1743.
- Dragičević, M., Letunić, S., & Pisarović, A. (2013). Tourists' experiences and expectations towards museums and art galleries–empirical research carried out in Dubrovnik. In International Conference on Menagement, Marketing, Tourism, Retail, Finance and Computer Applications 1; 2013.
- Ekinil, G., Gorgadze, L., Provotorina, V., & Petrenko, A. (2020, December). Security systems in buildings and structures of museum complexes. In IOP Conference Series: Materials Science and Engineering. 1001(1), 012118). IOP Publishing.
- Falk, J. H., Moussouri, T., & Coulson, D. (1998). The effect of visitors ‘agendas on museum learning. Curator: The Museum Journal, 41(2), 107-120.
- Feldman, J. P. (2020). Restitution is not enough: deaccessioning for justice in contemporary art. 21: Inquiries into art, history, and the visual, (1), 205-215.
- Fopp, M. A. (1988). Museum & gallery management (Doctoral dissertation, City University London).
Gerber, A., & Malhotra, N. (2008). Do statistical reporting standards affect what is published? Publication bias in two leading political science journals. Quarterly Journal of Political Science, 3(3), 313-326.
- Ghosh, T., Alim, M. A., & Hossain, M. J. (2021, July). The Role of Value Consciousness and Customer Engagement toward Brand Loyalty in Social Media Marketing: Luxury Brands Perspective. In Proceedings of International Conference on Management & Entrepreneurship organized by Swinburne University of Technology, Malaysia, 22-24.
- Ghosh, T., Hossain, J., Bala, T., Sakib, A. I., & Alim, A. (2023). How Value Consciousness, Customer Engagement and Trust Create Brand Loyalty: Luxury Brand and Social Media Marketing Perspective. Academy of Marketing Studies Journal, 27(S6).
- Ghosh, T., Parven, S., & Sakib, A. I. (2024). The interaction effects of social media-driven advertising on consumers’ purchase intention. Journal of Ekonomi, 6(1), 54-63.
- Gilmore, A., & Rentschler, R. (2002). Changes in Museum Management. Journal of management development.
- Goulding, C. (2000). The museum environment and the visitor experience. European Journal of marketing.
- Govindarajo, N. S., & Khen, M. H. S. (2020). Effect of service quality on visitor satisfaction, destination image and destination loyalty–practical, theoretical and policy implications to avitourism. International Journal of Culture, Tourism and Hospitality Research, 14(1), 83-101.
- Grácio, R., Coutinho, A. C., Falé, L., & Sobreira, M. (2020). The Art of Feminist-Queering the Museum: Gate-leaking. Museum International, 72(3-4), 200-211.
- Han, J. et al. (2024). Sustainable development pathways: Exploring the impact of green finance on urban metabolic efficiency. Sustainable Development. https://doi.org/10.1002/sd.3081
- Işik, C. (2015). Foreign direct investment in tourism: Panel data analysis of D7 countries. Athens Journal of Tourism, 2(2), 93-103.
- Işik, C., Kasımatı, E., & Ongan, S. (2017). Analyzing the causalities between economic growth, financial development, international trade, tourism expenditure and/on the CO2 emissions in Greece. Energy Sources, Part B: Economics, Planning, and Policy, 12(7), 665-673. https://doi.org/10.1080/15567249.2016.1263251
- Isik, C., Dogru, T., & Turk, E. S. (2018). A nexus of linear and non‐linear relationships between tourism demand, renewable energy consumption, and economic growth: Theory and evidence. International Journal of Tourism Research, 20(1), 38-49. https://doi.org/10.1002/jtr.2151
- Işık, C., Sirakaya-Turk, E., & Ongan, S. (2020). Testing the efficacy of the economic policy uncertainty index on tourism demand in USMCA: Theory and evidence. Tourism Economics, 26(8), 1344-1357.
- Işık, C. et al. (2021). The nexus between team culture, innovative work behaviour and tacit knowledge sharing: Theory and evidence. Sustainability, 13(8), 4333.
- Işık, C., Aydın, E., Dogru, T., Rehman, A., Sirakaya-Turk, E., & Karagöz, D. (2022). Innovation research in tourism and hospitality field: A bibliometric and visualization analysis. Sustainability, 14(13), 7889.
- Işık, C., Bulut, U., Ongan, S., Islam, H., & Irfan, M. (2024a). Exploring how economic growth, renewable energy, internet usage, and mineral rents influence CO2 emissions: A panel quantile regression analysis for 27 OECD countries. Resources Policy, 92, 105025. https://doi.org/10.1016/j.resourpol.2024.105025
- Işık, C., Ongan, S., & Islam, H. (2024b). A new pathway to sustainability: Integrating economic dimension (ECON) into ESG factors as (ECON-ESG) and aligned with sustainable development goals (SDGs). Journal of Ekonomi, 6(1), 34-39. https://doi.org/10.58251/ekonomi.1450860
- Işık, C., Ongan, S., Islam, H., & Menegaki, A. N. (2024c). A roadmap for sustainable global supply chain distribution: Exploring the interplay of ECON-ESG factors, technological advancement and SDGs on natural resources. Resources Policy, 95, 105114. https://doi.org/10.1016/j.resourpol.2024.105114
- Işık, C., Ongan, S., Islam, H., Jabeen, G., Pinzon, S., (2024d). Is economic growth in East Asia pacific and South Asia ESG factors based and aligned growth? Sustainable Development. https://doi.org/10.1002/sd.2910
- Işık, C., Ongan, S., Islam, H., Pinzon, S., Jabeen, G., (2024e). Navigating Sustainability: Unveiling the Interconnected Dynamics of ESG factors and SDGs in BRICS-11. Sustainable Development, 1–14, https://doi.org/10.1002/sd.2977.
- Işık, C., Ongan, S., Islam, H., Sharif, A., & Balsalobre-Lorente, D. (2024f). Evaluating the effects of ECON-ESG on load capacity factor in G7 countries. Journal of Environmental Management, 360, 121177. https://doi.org/10.1016/j.jenvman.2024.121177
- Işık, C. et al., (2024g). Renewable energy, climate policy uncertainty, industrial production, domestic exports/re-exports, and CO2 emissions in the USA: a SVAR approach. Gondwana Res. https://doi.org/10.1016/j.gr.2023.08.019
- Işık, C., Ongan, S., Ozdemir, D., Yan, J., & Demir, O. (2024h). The sustainable development goals: Theory and a holistic evidence from the USA. Gondwana Research. https://doi.org/10.1016/j.gr.2024.04.014
- Işık, C., Ongan, S., Islam, H., Balsalobre-Lorente, D. & Sharif, A. (2024i). ECON-ESG factors on energy efficiency: fostering sustainable development in ECON-growth-paradox countries. Gondwana Research.
- Islam, H., Islam, M. S., Saha, S., Tarin, T. I., Soumia, L., Parven, S., & Rahman, K. (2024a). Unveiling the nexus of macroeconomic factors on bank performance in Bangladesh. Journal of Ekonomi, 6(2), 64-74.
- Islam, H., Rana, M., Saha, S., Khatun, T., Ritu, M. R., & Islam, M. R. (2023). Factors influencing the adoption of cryptocurrency in Bangladesh: an investigation using the technology acceptance model (TAM). Technological Sustainability, 2(4), 423-443.
- Islam, H., Soumia, L., Rana, M., Madavarapu, J. B., & Saha, S. (2024b). Nexus between perception, purpose of use, technical challenges and satisfaction for mobile financial services: theory and empirical evidence from Bangladesh. Technological Sustainability, 3(2), 147-170.
- Janes, R. R., & Sandell, R. (2007). Complexity and creativity in contemporary museum management. Museum man. & marketing, 1-14.
- Jee, T. W., Ting, H. B., & Alim, M. A. (2019). Communıty based tourısm re-vısıt ıntentıon: tourısts' perspectıve. International Journal of Business and Society, 20(2), 585-604.
- Karagöz, D. et al. (2021). Solo female travel risks, anxiety and travel intentions: Examining the moderating role of online psychological-social support. Current Issues in Tourism, 24(11), 1595-1612.
- Karagöz, D. et al. (2023). Event motivation, subjective well-being, and revisit intentions during the second wave of the pandemic: moderating effect of affective risk about COVID-19 and perceived trust. Current Issues in Tourism, 26(24), 4069-4086.
- Kelly, L. (2001, April). Developing a model of museum visiting. In Museums Australia Annual Conference, Canberra.
- Knell, S. J. (2017). Museums and the Future of Collecting. Routledge.
- Knudson, R. (2001), Cultural resource management in context. Archives and Museum Informatics, 13(3–4), 359-381.
- Kopp, S., Gesellensetter, L., Krämer, N. C., & Wachsmuth, I. (2005, September). A conversational agent as museum guide–design and evaluation of a real-world application. In International workshop on intelligent virtual agents (pp. 329-343). Springer, Berlin, Heidelberg.
- Koščak, M. et al. (2023). Exploring the neglected voices of children in sustainable tourism development: A comparative study in six European tourist destinations. In Methodological Advancements in Social Impacts of Tourism Research (pp. 163-182). Routledge.
- Kuflik, T., Wecker, A. J., Lanir, J., & Stock, O. (2015). An integrative framework for extending the boundaries of the museum visit experience: Linking the pre, during and post visit phases. Information Technology & Tourism, 15(1), 17–47.
- Lanir, J., Kuflik, T., Sheidin, J., Yavin, N., Leiderman, K., Segal, M. (2017). Visualizing museum visitors’ behavior: Where do they go and what do they do there? Pers. Ubiquitous Comput, 21, 313–326.
- Lee, H., Jung, T. H., tom Dieck, M. C., & Chung, N. (2020). Experiencing immersive virtual reality in museums. Information & Management, 57(5), 103229.
- Long, T. et al. (2024). Promoting the sustainable development of traditional villages: exploring the comprehensive assessment, spatial and temporal evolution, and internal and external impacts of traditional village human settlements in Hunan province. Heliyon.
- Luo, J. M., & Ye, B. H. (2020). Role of generativity on tourists’ experience expectation, motivation and visit intention in museums. Journal of Hospitality and Tourism Management, 43, 120-126.
- Mason, M., & Vavoula, G. (2021). Digital Cultural Heritage Design Practice: A Conceptual Framework. The Design Journal, 1-27.
- Mason, R. (2008), “Be interested and beware: joining economic valuation and Heritage conservation”, International Journal of Heritage Studies, 14(4), 303-318.
- Md Abdul, A., Rafijul, A., & Tusher, G. (2020). Does social media advertising enhance consumers’ purchase intention?.
- Micoli, L. L., Caruso, G., & Guidi, G. (2020). Design of Digital Interaction for Complex Museum Collections. Multimodal Technologies and Interaction, 4(2), 31.
- Morris, F. E. (2007). Reproductive tourism and the role of the European Union. Chi. J. Int'l L., 8, 701.
- Moser, S. (2010). The devil is in the detail: museum displays and the creation of knowledge. Museum Anthropology, 33(1), 22-32.
- Muniz, E. C. L., Dandolini, G. A., Biz, A. A., & Ribeiro, A. C. (2021). Customer knowledge management and smart tourism destinations: a framework for the smart management of the tourist experience–SMARTUR. Journal of knowledge management, 25(5), 1336-1361.
- Olinsson, S. B., & Fouseki, K. (2019). Social entrepreneurship for sustainable heritage management–the case of open-air museums. Journal of cultural heritage management and sustainable development.
- Ongan, S. et al. (2022). Retesting the EKC hypothesis through transmission of the ARMEY curve model: an alternative composite model approach with theory and policy implications for NAFTA countries. Environmental Science and Pollution Research, 29(31), 46587-46599.
- Overman, S. (2020). Aligning accountability arrangements for ambiguous goals: the case of museums. Public Management Review, 1-21.
- Rajesh, R. (2013). Impact of tourist perceptions, terminus image and tourist satisfaction on terminus loyalty: a conceptual model. PASOS. Revista de Turismo y Patrimonio Artistic, 11(3), 67-78.
- Ranjanthran, M., & Mohammed, B. (2010). Domestic tourism: Perception of domestic tourist on tourism products in Penang Island. Asian Journal of Management Research, 1, 795-816.
- Rentschler, R. (2001). Entrepreneurship: from denial to discovery in nonprofit art museums?. Queensland University of Technology.
- Russo, A.P. (2002), “The ‘vicious circle’ of tourism development in heritage cities”, Annals of Tourism Research, 29(1), 165-182.
- Schwab, N. (2011), “Increasing Europe’s competitiveness through cultural heritage research: an initiative of the EU project NET-HERITAGE, 24 March 2011”, International Journal of Cultural Property, 18(4), 443-447.
- Shaw, G. (1992), “Culture and tourism: the economics of Nostalgia”, World Futures, 33(1–3), 199-212.
Sironi, M., Calosci, A., & Ceccarelli, N. (2020). Communication strategies for scientific dissemination. The mUNISS Historical Scientific Museum.
- Thyne, M. (2001). The importance of values research for nonprofit organisations: The motivation‐based values of museum visitors. International Journal of Nonprofit and Voluntary Sector Marketing, 6(2), 116-130.
- Trunfio, M., Lucia, M. D., Campana, S., & Magnelli, A. (2022). Innovating the cultural heritage museum service model through virtual reality and augmented reality: The effects on the overall visitor experience and satisfaction. Journal of Heritage Tourism, 17(1), 1-19.
- Vesci, M., Conti, E., Rossato, C., & Castellani, P. (2020). The mediating role of visitor satisfaction in the relationship between museum experience and word of mouth: evidence from Italy. The TQM Journal.
- Williams, P. W., & Kelly, J. (2001). Cultural wine tourists: Product development considerations for British Columbia's resident wine tourism market. International Journal of Wine Marketing.
- Williams, S. (2009). Tourism Geography: A New Synthesis. Abingdon: Routledge.
- WTTC, W., & CONSEJO, D. L. T. (2010). World Travel and Tourism Council.
- Yan, J. et al. (2024a). Analysis of green total factorproductivity in China's forestry industry: Technological, organizational, and environmental framework for sustainableeconomic development. Sustainable Development, 1–14. https://doi.org/10.1002/sd.308014
- Yan, J. et al. (2024b). The nexus between natural resource development, trade policy uncertainty, financial technology and poverty in China: Contributing to the realization of SDG 1. Resources Policy, 95, 105154. https://doi.org/10.1016/j.resourpol.2024.105154
- Yoshimura, Y., Sobolevsky, S., Ratti, C.; Girardin, F., Carrascal, J.P., Blat, J., Sinatra, R. (2014). An analysis of visitors’ behavior in the louvre museum: A study using bluetooth data. Environ. Plan. B Plan. Des.41, 1113–1131.
- Yousaf, S., & Fan, X. (2020). Copysites/duplitectures as tourist attractions: An exploratory study on experiences of Chinese tourists at replicas of foreign architectural landmarks in China. Tourism Management, 81, 104179.
- Zhao, D., Gao, Q., Lu, Y., Sun, D., & Cheng, Y. (2021). Consistency and diversity neural network multi-view multi-label learning. Knowledge-Based Systems, 218, 106841.
- Zoha, N., Ghosh, S. K., Arif-Ul-Islam, M., & Ghosh, T. (2021). A numerical approach to maximize the number of testing of COVID-19 using conditional cluster sampling method. Informatics in medicine unlocked, 23, 100532.
- Zou, Y., & Yu, Q. (2022). Sense of safety toward tourism destinations: A social constructivist perspective. Journal of Destination Marketing & Management, 24, 100708.