The Relationship Between Nurses' Communication Practices, Personality Traits and Organizational Silence Behavior

Year 2023, Volume: 3 Issue: 3, 336 - 345, 29.12.2023

Begüm Yalçın , Nilgün Göktepe , Emine Türkmen

https://doi.org/10.56061/fbujohs.1260532

Abstract

The use of organizational silence has been described as an active and conscious action employed to deliberately withhold information about an organization. The aim of this study was to examine the effects of nurses' communication practices and personality traits on organizational silence behaviors. This cross-sectional study was conducted with 220 nurses. The survey contained questions concerning nurses’ individual/professional characteristics and their choices about whether or not to remain silent about issues in the workplace and it also contained the Organizational Silence Behavior Scale and the Ten-Item Personality Inventory. Descriptive statistics, and regression analyses were used to analyze the data. Nurses’ mean score of the Organizational Silence Behavior Scale was 2.6 (.81). Multiple regression analysis indicated that nurses' organizational silence behavior was negatively affected by the choice to remain silent when their relationships with colleagues were put at risk, when they felt they may be excluded if they expressed their opinions, when they did not believe that sharing their ideas would improve the unit, and when their personality trait was determined to be emotionally stable. Organizational silence behavior is influenced by the choice to remain silent and an emotionally stable personality type.

Keywords

organizational silence, personality traits, communication, nurses, silence

Hemşirelerin İletişim, Kişilik Özellikleri ve Örgütsel Sessizlik Davranışı Arasındaki İlişki

Abstract

Örgütsel sessizlik aktif ve bilinçli bir eylem olarak tanımlamış olup organizasyonla ilgili bilgi ve fikirlerin kasten esirgenmesi olarak tanımlanmıştır. Bu çalışmanın amacı, hemşirelerin iletişim uygulamaları ve kişilik özelliklerinin örgütsel sessizlik davranışları üzerindeki etkilerini incelemektir. Bu kesitsel çalışma 220 hemşire ile yürütülmüştür. Veri toplama formu hemşirelerin bireysel/mesleki özellikleri ve işyerindeki sorunlar hakkında sessiz kalıp kalmama konusundaki tercihleri ile ilgili soruları ve ayrıca Örgütsel Sessizlik Davranışı Ölçeği ile On Maddelik Kişilik Envanterini içermektedir. Verilerin analizinde tanımlayıcı istatistikler ve regresyon analizleri kullanılmıştır. Hemşirelerin Örgütsel Sessizlik Davranışı Ölçeği puan ortalaması 2,6 (,81) olarak bulunmuştur. Çoklu regresyon analizi, hemşirelerin örgütsel sessizlik davranışının, iş arkadaşlarıyla ilişkilerinin riske girdiği durumlarda, fikirlerini ifade ettiklerinde dışlanacaklarını hissettiklerinde, fikirlerini paylaşmanın üniteyi geliştireceğine inanmadıklarında ve kişilik özelliklerinin duygusal olarak stabil olduğu belirlendiğinde sessiz kalma tercihinden olumsuz etkilendiğini göstermiştir. Örgütsel sessizlik davranışı, sessiz kalma tercihinden ve duygusal olarak istikrarlı bir kişilik tipinden etkilenmektedir.

Keywords

örgütsel sessizlik, kişilik özellikleri, iletişim, hemşireler, sessizlik

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