THE MODERATOR ROLE OF LEADER MEMBER EXCHANGE ON THE EFFECT OF LONELINESS AT WORK ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR

Year 2024, Volume: 34 Issue: 1, 237 - 250, 26.01.2024

İlkay Güleryüz , Lütfi Sürücü , İbrahim Yıkılmaz

https://doi.org/10.18069/firatsbed.1338448

Abstract

This research focuses on the effects of loneliness at work on leader member exchange and organizational citizenship behavior. Start from this point, a unique model has been proposed that deals with the variables of loneliness at work, organizational citizenship behavior and leader member exchange interaction. In order to test the interactions in this model, data were collected from academicians working at various universities by questionnaire method (N=409). These data were analyzed using SPSS-27 and AMOS-22 package programs. As a result of the hypothesis tests performed with the regression-based Process Macro analysis, it was seen that loneliness at work has a negative and significant effect on both organizational citizenship behavior and leader-member exchange. As a result of examining the moderator role of leader-member exchange on the effect of loneliness at work on organizational citizenship behavior, which constitutes the original aspect of the research, it has been determined that leader-member exchange has a moderating role in the relationship between these two variables. In this way, it has been revealed that the proposed model is original. The findings obtained as a result of this empirical study contribute to the literature in terms of illustrating the issues that loneliness at work affects, especially organizational citizenship behavior and leader member exchange. In addition, it is considered that examining loneliness at work together with different sample groups and organizational behavior issues will make important contributions to both business management and academic literature.

Keywords

Loneliness at work, Organizational citizenship behavior, Leader member exchange

İş Yaşamında Yalnızlığın Örgütsel Vatandaşlık Davranışı Üzerindeki Etkisinde Lider Üye Etkileşiminin Düzenleyici Rolü

Abstract

Bu araştırma iş yaşamında yalnızlığın lider üye etkileşimi ve örgütsel vatandaşlık davranışı üzerindeki etkilerine odaklanmaktadır. Bu noktadan yola çıkılarak iş yaşamında yalnızlık, örgütsel vatandaşlık davranışı ve lider üye etkileşimi değişkenlerini ele alan ve özgün bir model önerilmiştir. Bu modeldeki etkileşimlerin test edilmesi amacıyla çeşitli üniversitelerde görev yapan akademisyenlerden anket yöntemiyle veri toplanmıştır (N=409). Bu veriler, SPSS-27 ve AMOS-22 paket programları kullanılarak analiz edilmiştir. Regresyon temelli Process Makro analizi ile yapılan hipotez testleri sonucunda, iş yaşamında yalnızlığın hem örgütsel vatandaşlık davranışı hem de lider üye etkileşimi üzerinde negatif ve anlamlı bir etkisi olduğu görülmüştür. Araştırmada lider üye etkileşiminin iş yaşamında yalnızlığın örgütsel vatandaşlık davranışı üzerindeki etkisinde düzenleyici rolünün incelenmiş ve bunun sonucunda lider üye etkileşiminin bu iki değişken arasındaki ilişkide düzenleyici rolünün olduğu tespit edilmiştir. Bu sayede önerilen modelin özgün olduğu da ortaya konulmuştur. Bu ampirik çalışma sonucunda elde edilen bulgular, iş yaşamında yalnızlığın, başta örgütsel davranış ve lider üye etkileşimi olmak üzere, etkilediği konuların resmedilmesi açısından literatüre katkı sağlamaktadır. Ayrıca iş yaşamında yalnızlığın farklı örneklem grupları ve örgütsel davranış konularıyla birlikte incelenmesinin gerek işletme yönetimine gerekse akademik literatüre iş süreçlerinin iyileşmesi ve gelecek çalışmalara rehberlik etmesi gibi katkılar sağlayacağı değerlendirilmektedir.

Keywords

İş yaşamında yalnızlık, Örgütsel vatandaşlık davranışı, Lider Üye Etkileşimi

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