The Effect of Abusive Supervision on Workplace Incivility and Knowledge-Hiding: The Mediating Role of Psychological Contract Breach

Year 2025, Volume: 9 Issue: 1, 28 - 52, 25.02.2025

Gaye Onan

https://doi.org/10.25295/fsecon.1475198

Abstract

This study was designed to examine the impact of abusive supervision on workplace incivility and knowledge-hiding behavior and to investigate the role of perceived psychological contract breaches in these relationships. Data was collected through a survey from 222 employees working in logistics companies operating in Istanbul, and the collected data were subjected to statistical analyses. The analysis results reveal that abusive supervision has a significant and positive effect on employees' workplace incivility. Similarly, the results indicate a positive relationship between abusive supervision and knowledge-hiding behavior. Additionally, the findings show that abusive supervision leads to the perception of psychological contract breaches among employees. However, although previous research has suggested that workplace incivility may lead to knowledge-hiding behavior, this relationship was not supported in the present study. The study also examined whether the perception of psychological contract breach plays a mediating role. Contrary to the hypotheses, it was concluded that the perception of psychological contract breach does not have any mediating effect on the relationship between abusive supervision and workplace incivility and knowledge-hiding behavior. One of the significant findings of the research is the identification of the mediating role of the perception of psychological contract breach in the effect of workplace incivility on knowledge-hiding behavior.

Keywords

abusive supervision, workplace incivilty, knowledge hiding, psychological contract breach

Yıkıcı Yönetimin İşyeri Nezaketsizliği ve Bilgi Saklama Üzerindeki Etkisi: Psikolojik Sözleşme İhlali Algısının Aracılık Rolü

Abstract

Bu çalışma yıkıcı yönetimin işyeri nezaketsizliği ve bilgi saklama davranışı üzerindeki etkisini incelemek ve psikolojik sözleşme ihlali algısının bu ilişkilerdeki rolünü araştırmak amacıyla tasarlanmıştır. İstanbul’da faaliyet gösteren lojistik firmalarında görev yapan 222 çalışandan anket aracılığı ile veri toplanmış ve toplanan veriler istatiksel analizlere tabi tutulmuştur. Analiz sonuçları yıkıcı yönetimin çalışanların göstermiş olduğu işyeri nezaketsizliği üzerinde anlamlı ve pozitif bir yönde etkisi olduğunu ortaya koymaktadır. Benzer şekilde analiz sonuçları, yıkıcı yönetim ile bilgi saklama davranışı arasında pozitif bir ilişki olduğunu göstermektedir. Yine analiz sonuçlarına göre yıkıcı yönetim çalışanlarda psikolojik sözleşmenin ihlal edildiği algısına neden olmaktadır. Ancak önceki araştırmalarda işyeri nezaketsizliğinin, bilgi saklama davranışına yol açabileceği öne sürülse de mevcut çalışmada bu ilişki desteklenmemiştir. Araştırmada ayrıca psikolojik sözleşme ihlali algısının aracı bir rol oynayıp oynamadığı da incelenmiştir. Belirlenen hipotezlerin aksine psikolojik sözleşme ihlali algısının yıkıcı yönetimin işyeri nezaketsizliği ve bilgi saklama davranışı ile ilişkisinde herhangi bir aracılık etkisine sahip olmadığı sonucuna ulaşılmıştır. Araştırmanın önemli bulgularından biri de işyeri nezaketsizliğinin bilgi saklama davranışı üzerindeki etkisinde psikolojik sözleşme ihlali algısının aracılık rolünün tespit edilmesidir.

Keywords

yıkıcı yönetim, işyeri nezaketsizliği, bilgi saklama, psikolojik sözleşme ihlali

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