Nurses’ Perception of Therapeutic Communication: A Metaphor Study

Year 2024, Volume: 34 Issue: 3, 380 - 385, 30.06.2024

Esra Uslu , Türkan Peşkirci , Aysel Özsaban , Gülcan Kendirkıran

https://doi.org/10.54005/geneltip.1441344

Abstract

Background and Aim: Therapeutic communication, vital for patient centered care, is often challenging for nurses to define. Metaphors offer a valuable tool for understanding this crucial aspect. This study was conducted to explain nurses' perceptions of therapeutic communication through metaphors.
Methods: This study was conducted with metaphor analysis technique based on phenomenological approach with 189 nurses as participants. Data collection occurred via an online survey in 2023, where participants completed the sentence, “Therapeutic communication is like ... because ...' The qualitative data were analyzed using Braun & Clarke’s six-step thematic analysis method.
Results: The study identified three main themes and nine subthemes. (i)Traits: magical, complex, continuous, essential, (ii)Benefits: offering support, healing, guidance, improving (iii)Obstacles: lack of awareness.
Conclusions: Nurses perceived therapeutic communication positively, yet obstacles indicate a need for greater awareness. These findings underscore the necessity of studies to enhance nurses' skills and attitudes in therapeutic communication.

Keywords

Metaphor, nurses, therapeutic communication

Hemşirelerin Terapötik İletişim Algısı: Bir Metafor Çalışması

Abstract

Giriş ve Amaç: Hasta merkezli bakım için hayati önem taşıyan terapötik iletişimi tanımlamak hemşireler için çoğu zaman zordur. Metaforlar bu önemli hususu anlamak için değerli bir araç sunar. Bu çalışmanın amacı hemşirelerin terapötik iletişim algılarını metaforlar aracılığıyla tanımlamaktır.
Yöntemler: Çalışma fenomenolojik yaklaşım temelli metafor analizi tekniği kullanılarak 189 hemşirenin katılımı ile gerçekleştirilmiştir. Veri toplama, 2023 yılında katılımcıların 'Terapötik iletişim ... gibidir. Çünkü...' cümlesini tamamladığı çevrimiçi bir anket aracılığıyla gerçekleştirildi. Nitel verilerin analizinde Braun & Clarke'ın altı adımlı tematik analiz yöntemi kullanılmıştır.
Bulgular: Araştırmada üç ana tema ve dokuz alt tema belirlendi; (i)Özellikler: büyülü, karmaşık, sürekli, temel, (ii)Faydalar: destek sunma, iyileştirme, rehberlik etme, iyileştirme (iii)Engeller: farkındalık eksikliği.
Sonuç: Hemşireler terapötik iletişimi olumlu algılamaktadır ancak engeller daha fazla farkındalığa ihtiyaç duyulduğunu göstermektedir. Bu bulgular hemşirelerin terapötik iletişim konusundaki beceri ve tutumlarını geliştirmeye yönelik çalışmaların gerekliliğini vurgulamaktadır.

Keywords

Hemşireler, metafor, terapötik iletişim.

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