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The Analytic Hierarchy Process Applications in Personnel Appraisal

Year 2012, Volume: 7 Issue: 1, 37 - 55, 01.01.2012

Abstract

Analytic Hierarchy Process (AHP) is a multi criteria decision making method widely used in decision making. In this study primarily concept and benefits of AHP are explained and some critics are stated. Then a literature review of studies on performance appraisal using AHP is presented. It is stated that AHP making possible by structuring decision hierarchy, developing priorities of criteria, evaluating intangible and tangible criteria together, determining inconsistencies of judgments and testing sensitivity of the decision model appears to be a useful tool for decision making in personnel appraisal

References

  • Albayrak, E. ve Erensal, C. Y. (2004), “Using Analytic Hierarchy Process (AHP) to Improve Human Performance: An Application of Multiple Criteria Decision Making Problem”, Journal of Intelligent Manufacturing, 15(4): 491-503
  • Bana E Costa, C. A. ve Vansnick, J-C. (2007), “A fundamental Criticism to Saaty’s Use of the Eigenvalue Procedure to Derive Priorities”, European Journal of Operational Research, 187(3): 1422-1428.
  • Barzilai, J. (2001), “Notes on the Analytic Hierarchy Process”, Proceedings of the NSF Design and Manufacturing Conference, January 2001, Tampa, Florida, 1-6.
  • Barzilai, J. ve Lootsma, F.A. (1997), “Power Relations and Group Aggregation in the Multiplicative AHP and SMART”, Journal of Multi-Criteria Decision Analysis, 6(3): 155–165.
  • Chandran, B., Golden, B ve Wasil, E. (2005), “Linear Programming Models for Estimating Weights in the Analytic Hierarchy Process”, Computers & Operations Research, 32(9), 2235-2254.
  • Chen, C-F. (2006), “Applying the Analytical Hierarchy Process (AHP) Approach to Convention Site Selection”, Journal of Travel Research, 45(2): 167-174.
  • Dyer, R. F., Forman, E. H. ve Mustafa, M. A. (1992), “Decision Support for Media Selection Using the Analytic Hierarchy Process”, Journal of Advertising, 21(1): 59-70.
  • Dyer, J. S. (1990), “Remarks on the Analytic Hierarchy Process”, Management Science, 36(3): 249-258.
  • Eraslan, E. ve Algün, O. (2005), “İdeal Performans Değerlendirme Formu Tasarımında Analitik Hiyerarşi Yöntemi Yaklaşımı”, Gazi Üniversitesi Mühendislik Mimarlık Fakültesi Dergisi, 20(1): 95-106.
  • Forman, E. H ve Selly, M. A. (2001), Decision By Objectives (How To Convince Others That You Are Right), World Scientific Pub. Co., USA, Petersburg.
  • Forman, E. H. ve Gass, S. I. (2001), “The Analytic Hierarchy Process: An Exposition”, Operations Research, 49(4): 469-486.
  • Garker, P. T. ve Vargas, L. G. (1987), “The Theory of Ratio Scale Estimation: Saaty’s Analytic Hierarchy Process”, Management Science, 33(11): 1383-1403.
  • Hahn, E. D. (2003), “Decision Making with Uncertain Judgments: A Stochastic Formulation of the Analytic Hierarchy Process”, Decision Sciences, 34(3): 443-466.
  • Harker, P. T. ve Vargas, L. G. (1990), “Reply to Remarks on the Analytic Hierarchy Process by J. S. Dyer”, Management Science, 36(3): 269- 273.
  • Hepler, C. ve Mazur, G. (2007), “The Analytic Hierarchy Process: Methodologies and Application with Customers and Management at Blue Cross Blue Shield of Florida”, The Nineteenth Symposium on Quality Function Deployment, September 7-8, 2007 Williamsburg, www.mazur.net/works/Hepler_Mazur_2007_AHP_with_Customers_an d_Management.pdf, (23.12.2009)
  • Islam, R. ve Rasad, S. M. (2005), “Employee Performance Evaluation by AHP: a Case Study”, dISAHP 2005, Hawaii, http://www.superdecisions.com/~saaty/ISAHP2005/Papers/IslamR_Ras adEmployeePerformanceEvaluation.pdf, (17.13.2010)
  • Jabri, M. M. (1990), “Personnel Selection Using Insight - C: An Application Based on the Analytic Hierarchy Process”, Journal of Business and Psychology, 5(2): 281-285.
  • Kuruüzüm, A. ve Atsan, N. (2001), “Analitik Hiyerarşi Yöntemi ve İşletmecilik Alanındaki Uygulamaları”, Akdeniz İ.İ.B.F. Dergisi, 1: 83-105.
  • Liberatore, M. J. ve Nydick, R. L. (1990), “An Analytic Hierarchy Approach for Evaluating Product Formulations”, Chapter 7, Computer Aided Formulation: A Manual for Implementation, VCH Publishing Company, New York, www77.homepage.villanova.edu/robert.nydick/documents/ Chapter%20seven%20AHP%20Bohl%20Book.pdf, (18.09.2010)
  • Miller, G. A. “The Magical Number Seven, Plus or Minus Two: Some Limits on our Capacity for Processing Information”, http://psychclassics.yorku.ca/Miller/, (01.09.2009)
  • Mustaffa, W. S. W. ve Kamis, H. (2007), “Prioritizing Academic Staff Performance Criteria in Higher Education Institutions to Global Standards”, 13. Asia Pacific Management Conference, 2007, Melbourne, Avusturalya, http://www.infotech.monash.edu.au/research/centres/cdsesr/papers- pdf/t126.pdf, (17.03.2010)
  • Newstrom, J. W. ve Davis, K. (2002), Organizational Behavior: Human Behavior at Work, McGrow-Hill Yayınları, Uluslararası Edisyon, New York.
  • Özdemir, M. S. ve Saaty, T. L. (2006), “The Unknown in Decision Making What to Do About It”, European Journal of Operational Reserarch, 174: 349-359.
  • Özdemir, M. S. (2002), “Bir İşletmede Analitik Hiyerarşi Süreci Kullanılarak Performans Değerleme Sistemi Tasarımı”, Endüstri Mühendisliği Dergisi, 2002(2): 2-11
  • Razmi, J., Rahnejat, H. ve Khan, M. K. (2002), “The New Concept of Manufacturing “DNA” within an Analytic Hierarchy Process-Driven Expert System”, European Journal of Innovation Management, 3(4): 199-211.
  • Retchless, T., Golden, B. ve Wasil, E. (2007), “Ranking US Army Generals of the 20th Century: A Group Decision-Making Application of the Analytic Hierarchy Process”, Interfaces, 37(2): 163-175.
  • Russel, R. S. ve Taylor III, B. W.(2003), Operations Management, 4. Baskı, Pearson Education International, New Jersey.
  • Saaty, T. L. (1986), “Axiomatic Foundation of the Analytic Hierarchy Process”, Management Science, 32(7), 841-855.
  • Saaty, T. L. (1990), “How to Make a Decision: the Analytic Hierarchy Process”, European Journal of Operation Research, 48: 9–26.
  • Saaty, T. L. (2006), “Rank from Comparisons and from Ratings in the Analytic Hierarchy/Network Process”, European Journal of Operational Research, 68: 557-570.
  • Saaty, T. L. (2007), “Dispersion of Group Judgments”, Mathematical and Computer Modelling, 46: 918-925.
  • Saaty, T. L. “How to Make a Decision: the Analytic Hierarchy Process”, http://sigma.poligran.edu.co/politecnico/apoyo/Decisiones/curso/Interfa ces.pdf, 23.09.2009.
  • Saaty, T. L. ve OZDEMİR, M. S. (2003), “Negative Priorities in the Analytic Hierarchy Process”, Mathematical and Computer Modelling, 37(9-10): 1063-1075.
  • Saaty, T. L. ve Tran, L. T. (2007), “On the Invalidity of Fuzzifying Numerical Judgments in the Analytic Hierarchy Process”, Mathematical and Computer Modelling, 46(7-8): 962-975
  • Shang, Y. (2008), “The Application of Analytic Hierarchy Process in Logistics Enterprises Personnel Evaluation”, China-USA Business Review, 7(3): 54-58.
  • Tavana, M. vd. (1996), “A Group Decision Support Framework for Consensus Ranking of Technical Manager”, International Journal of Management, 24(5): 523-538
  • Ülengin, F. (1992), “Ulaşım Problemlerinde Analitik Hiyerarşi Yaklaşımı: İstanbul İçin Bir Uygulama”, TMMOB İstanbul 2. Kent İçi Ulaşım Kongresi Bildirileri, 103-121.
  • Vila, J. ve Beccue, B. (1995), “Effect of Visualization on the Decision Maker When Using Analytic Hierarchy Process”, Proceedings of the 28th Hawaii International Conferance on System Sciences, 1995, http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.104.5562&re p=rep1&type=pdf, (13.09.2009)
  • Wang, Y-M. ve Elhag, T. M. S. (2006), “An Approach to Avoiding Rank Reversal in AHP” Decision Support Systems, 42(3): 1474-1480.
  • Warren, L. (2004), “Uncertainties in the Analytic Hierarchy Process”, Australian Government Department of Defence, Defence Science and Technology Organisation Information Science Laboratory, 1-22, http://dspace.dsto.defence.gov.au/dspace/bitstream/1947/3553/1/ DSTO-TN-0597%20PR.pdf, (06.11.2009)
  • Wind, Y ve Saaty, T. L. (1980), “Marketing Application of the Analytic Hierarchy Process”, Management Science, 26(7): 641-658.
  • Winkler, R. L. (1990), “Decision Modeling and Rational Choice: AHP and Utility Theory”, Management Science, 36(3):274-275
  • Zahedi, F. M. (1986), “The Analytic Hierarchy Process A Survey of the Method and its Application”, Interfeces, 16 (Temmuz-Ağustos): 96-108.
  • Zkarian, A ve Kusiak, A. (1999), “Forming Teams: an Analytical Approach”, IIE Transactions, 31(1): 85-97.

Performans Değerlemede Analitik Hiyerarşi Prosesi (AHP) Uygulamaları

Year 2012, Volume: 7 Issue: 1, 37 - 55, 01.01.2012

Abstract

Analitik Hiyerarşi Prosesi (AHP) karar verme problemlerinde yaygın olarak kullanılan çok kriterli karar verme yöntemidir. Bu çalışmada öncelikle AHP kavramsal olarak incelenmiş ve yöntemin faydalarına ve yapılan eleştirilere yer verilmiştir. Sonraki bölümde performans değerleme konusunda AHP ile yapılan çalışmalar incelenmiştir. Yöntemin, performans değerleme sürecinde karar hiyerarşisinin oluşturulmasına, kriter ağırlıklarının belirlenmesine, nicel ve nitel krierlerin birlikte değerlendirilmesine, yargıların tutarlılığının tespitine ve kurulan karar modelinin duyarlılığının testedilmesine imkan verdiğinden dolayı performans değerleme uygulamalarında kullanılmasının faydalı olduğu tespitinde bulunulmuştur

References

  • Albayrak, E. ve Erensal, C. Y. (2004), “Using Analytic Hierarchy Process (AHP) to Improve Human Performance: An Application of Multiple Criteria Decision Making Problem”, Journal of Intelligent Manufacturing, 15(4): 491-503
  • Bana E Costa, C. A. ve Vansnick, J-C. (2007), “A fundamental Criticism to Saaty’s Use of the Eigenvalue Procedure to Derive Priorities”, European Journal of Operational Research, 187(3): 1422-1428.
  • Barzilai, J. (2001), “Notes on the Analytic Hierarchy Process”, Proceedings of the NSF Design and Manufacturing Conference, January 2001, Tampa, Florida, 1-6.
  • Barzilai, J. ve Lootsma, F.A. (1997), “Power Relations and Group Aggregation in the Multiplicative AHP and SMART”, Journal of Multi-Criteria Decision Analysis, 6(3): 155–165.
  • Chandran, B., Golden, B ve Wasil, E. (2005), “Linear Programming Models for Estimating Weights in the Analytic Hierarchy Process”, Computers & Operations Research, 32(9), 2235-2254.
  • Chen, C-F. (2006), “Applying the Analytical Hierarchy Process (AHP) Approach to Convention Site Selection”, Journal of Travel Research, 45(2): 167-174.
  • Dyer, R. F., Forman, E. H. ve Mustafa, M. A. (1992), “Decision Support for Media Selection Using the Analytic Hierarchy Process”, Journal of Advertising, 21(1): 59-70.
  • Dyer, J. S. (1990), “Remarks on the Analytic Hierarchy Process”, Management Science, 36(3): 249-258.
  • Eraslan, E. ve Algün, O. (2005), “İdeal Performans Değerlendirme Formu Tasarımında Analitik Hiyerarşi Yöntemi Yaklaşımı”, Gazi Üniversitesi Mühendislik Mimarlık Fakültesi Dergisi, 20(1): 95-106.
  • Forman, E. H ve Selly, M. A. (2001), Decision By Objectives (How To Convince Others That You Are Right), World Scientific Pub. Co., USA, Petersburg.
  • Forman, E. H. ve Gass, S. I. (2001), “The Analytic Hierarchy Process: An Exposition”, Operations Research, 49(4): 469-486.
  • Garker, P. T. ve Vargas, L. G. (1987), “The Theory of Ratio Scale Estimation: Saaty’s Analytic Hierarchy Process”, Management Science, 33(11): 1383-1403.
  • Hahn, E. D. (2003), “Decision Making with Uncertain Judgments: A Stochastic Formulation of the Analytic Hierarchy Process”, Decision Sciences, 34(3): 443-466.
  • Harker, P. T. ve Vargas, L. G. (1990), “Reply to Remarks on the Analytic Hierarchy Process by J. S. Dyer”, Management Science, 36(3): 269- 273.
  • Hepler, C. ve Mazur, G. (2007), “The Analytic Hierarchy Process: Methodologies and Application with Customers and Management at Blue Cross Blue Shield of Florida”, The Nineteenth Symposium on Quality Function Deployment, September 7-8, 2007 Williamsburg, www.mazur.net/works/Hepler_Mazur_2007_AHP_with_Customers_an d_Management.pdf, (23.12.2009)
  • Islam, R. ve Rasad, S. M. (2005), “Employee Performance Evaluation by AHP: a Case Study”, dISAHP 2005, Hawaii, http://www.superdecisions.com/~saaty/ISAHP2005/Papers/IslamR_Ras adEmployeePerformanceEvaluation.pdf, (17.13.2010)
  • Jabri, M. M. (1990), “Personnel Selection Using Insight - C: An Application Based on the Analytic Hierarchy Process”, Journal of Business and Psychology, 5(2): 281-285.
  • Kuruüzüm, A. ve Atsan, N. (2001), “Analitik Hiyerarşi Yöntemi ve İşletmecilik Alanındaki Uygulamaları”, Akdeniz İ.İ.B.F. Dergisi, 1: 83-105.
  • Liberatore, M. J. ve Nydick, R. L. (1990), “An Analytic Hierarchy Approach for Evaluating Product Formulations”, Chapter 7, Computer Aided Formulation: A Manual for Implementation, VCH Publishing Company, New York, www77.homepage.villanova.edu/robert.nydick/documents/ Chapter%20seven%20AHP%20Bohl%20Book.pdf, (18.09.2010)
  • Miller, G. A. “The Magical Number Seven, Plus or Minus Two: Some Limits on our Capacity for Processing Information”, http://psychclassics.yorku.ca/Miller/, (01.09.2009)
  • Mustaffa, W. S. W. ve Kamis, H. (2007), “Prioritizing Academic Staff Performance Criteria in Higher Education Institutions to Global Standards”, 13. Asia Pacific Management Conference, 2007, Melbourne, Avusturalya, http://www.infotech.monash.edu.au/research/centres/cdsesr/papers- pdf/t126.pdf, (17.03.2010)
  • Newstrom, J. W. ve Davis, K. (2002), Organizational Behavior: Human Behavior at Work, McGrow-Hill Yayınları, Uluslararası Edisyon, New York.
  • Özdemir, M. S. ve Saaty, T. L. (2006), “The Unknown in Decision Making What to Do About It”, European Journal of Operational Reserarch, 174: 349-359.
  • Özdemir, M. S. (2002), “Bir İşletmede Analitik Hiyerarşi Süreci Kullanılarak Performans Değerleme Sistemi Tasarımı”, Endüstri Mühendisliği Dergisi, 2002(2): 2-11
  • Razmi, J., Rahnejat, H. ve Khan, M. K. (2002), “The New Concept of Manufacturing “DNA” within an Analytic Hierarchy Process-Driven Expert System”, European Journal of Innovation Management, 3(4): 199-211.
  • Retchless, T., Golden, B. ve Wasil, E. (2007), “Ranking US Army Generals of the 20th Century: A Group Decision-Making Application of the Analytic Hierarchy Process”, Interfaces, 37(2): 163-175.
  • Russel, R. S. ve Taylor III, B. W.(2003), Operations Management, 4. Baskı, Pearson Education International, New Jersey.
  • Saaty, T. L. (1986), “Axiomatic Foundation of the Analytic Hierarchy Process”, Management Science, 32(7), 841-855.
  • Saaty, T. L. (1990), “How to Make a Decision: the Analytic Hierarchy Process”, European Journal of Operation Research, 48: 9–26.
  • Saaty, T. L. (2006), “Rank from Comparisons and from Ratings in the Analytic Hierarchy/Network Process”, European Journal of Operational Research, 68: 557-570.
  • Saaty, T. L. (2007), “Dispersion of Group Judgments”, Mathematical and Computer Modelling, 46: 918-925.
  • Saaty, T. L. “How to Make a Decision: the Analytic Hierarchy Process”, http://sigma.poligran.edu.co/politecnico/apoyo/Decisiones/curso/Interfa ces.pdf, 23.09.2009.
  • Saaty, T. L. ve OZDEMİR, M. S. (2003), “Negative Priorities in the Analytic Hierarchy Process”, Mathematical and Computer Modelling, 37(9-10): 1063-1075.
  • Saaty, T. L. ve Tran, L. T. (2007), “On the Invalidity of Fuzzifying Numerical Judgments in the Analytic Hierarchy Process”, Mathematical and Computer Modelling, 46(7-8): 962-975
  • Shang, Y. (2008), “The Application of Analytic Hierarchy Process in Logistics Enterprises Personnel Evaluation”, China-USA Business Review, 7(3): 54-58.
  • Tavana, M. vd. (1996), “A Group Decision Support Framework for Consensus Ranking of Technical Manager”, International Journal of Management, 24(5): 523-538
  • Ülengin, F. (1992), “Ulaşım Problemlerinde Analitik Hiyerarşi Yaklaşımı: İstanbul İçin Bir Uygulama”, TMMOB İstanbul 2. Kent İçi Ulaşım Kongresi Bildirileri, 103-121.
  • Vila, J. ve Beccue, B. (1995), “Effect of Visualization on the Decision Maker When Using Analytic Hierarchy Process”, Proceedings of the 28th Hawaii International Conferance on System Sciences, 1995, http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.104.5562&re p=rep1&type=pdf, (13.09.2009)
  • Wang, Y-M. ve Elhag, T. M. S. (2006), “An Approach to Avoiding Rank Reversal in AHP” Decision Support Systems, 42(3): 1474-1480.
  • Warren, L. (2004), “Uncertainties in the Analytic Hierarchy Process”, Australian Government Department of Defence, Defence Science and Technology Organisation Information Science Laboratory, 1-22, http://dspace.dsto.defence.gov.au/dspace/bitstream/1947/3553/1/ DSTO-TN-0597%20PR.pdf, (06.11.2009)
  • Wind, Y ve Saaty, T. L. (1980), “Marketing Application of the Analytic Hierarchy Process”, Management Science, 26(7): 641-658.
  • Winkler, R. L. (1990), “Decision Modeling and Rational Choice: AHP and Utility Theory”, Management Science, 36(3):274-275
  • Zahedi, F. M. (1986), “The Analytic Hierarchy Process A Survey of the Method and its Application”, Interfeces, 16 (Temmuz-Ağustos): 96-108.
  • Zkarian, A ve Kusiak, A. (1999), “Forming Teams: an Analytical Approach”, IIE Transactions, 31(1): 85-97.
There are 44 citations in total.

Details

Primary Language Turkish
Journal Section Research Article
Authors

Ömer Faruk Ünal

Publication Date January 1, 2012
Published in Issue Year 2012 Volume: 7 Issue: 1

Cite

APA Ünal, Ö. F. (2012). Performans Değerlemede Analitik Hiyerarşi Prosesi (AHP) Uygulamaları. Sosyal Bilimler Araştırmaları Dergisi, 7(1), 37-55.
AMA Ünal ÖF. Performans Değerlemede Analitik Hiyerarşi Prosesi (AHP) Uygulamaları. JSSR. January 2012;7(1):37-55.
Chicago Ünal, Ömer Faruk. “Performans Değerlemede Analitik Hiyerarşi Prosesi (AHP) Uygulamaları”. Sosyal Bilimler Araştırmaları Dergisi 7, no. 1 (January 2012): 37-55.
EndNote Ünal ÖF (January 1, 2012) Performans Değerlemede Analitik Hiyerarşi Prosesi (AHP) Uygulamaları. Sosyal Bilimler Araştırmaları Dergisi 7 1 37–55.
IEEE Ö. F. Ünal, “Performans Değerlemede Analitik Hiyerarşi Prosesi (AHP) Uygulamaları”, JSSR, vol. 7, no. 1, pp. 37–55, 2012.
ISNAD Ünal, Ömer Faruk. “Performans Değerlemede Analitik Hiyerarşi Prosesi (AHP) Uygulamaları”. Sosyal Bilimler Araştırmaları Dergisi 7/1 (January 2012), 37-55.
JAMA Ünal ÖF. Performans Değerlemede Analitik Hiyerarşi Prosesi (AHP) Uygulamaları. JSSR. 2012;7:37–55.
MLA Ünal, Ömer Faruk. “Performans Değerlemede Analitik Hiyerarşi Prosesi (AHP) Uygulamaları”. Sosyal Bilimler Araştırmaları Dergisi, vol. 7, no. 1, 2012, pp. 37-55.
Vancouver Ünal ÖF. Performans Değerlemede Analitik Hiyerarşi Prosesi (AHP) Uygulamaları. JSSR. 2012;7(1):37-55.


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