A Literature Review for Knowledge Management Maturity Scale for Architecture Firms of Turkey

Abstract

Knowledge is one of the most significant resources of our era. Usage and management of it provides formation and development for organizational memory. The knowledge that contains as tacit form in firms, gains the characteristics of easily transferable and even documentable by turning into explicit form.

Knowledge management is now a core practice for gaining an advantage in competitive market conditions used by organizations. That practice can be used for collecting, transferring, safely keeping and managing knowledge. Managing knowledge has importance within the architecture industry where project knowledge needs to be used and delivered effectively. That’s because the architectural design is knowledge-centric planning based on why and how to do a job, how to reach the perfect solution. Moreover, it provides lots of information and knowledge for other disciplines.

The implementation of knowledge management has various degrees in every organization. Knowledge management maturity is recognized as determining the level of companies at managing knowledge. This study aims to review literature for works about these terms and propose a scaling system for knowledge management maturity levels for architecture companies of Turkey in the consideration of information received. Knowledge management maturity models are scaled at 4 to 6 levels in various reviewed works. Based on these exercises it is proposed that from 0 to 5 there are 6 levels of knowledge management maturity levels for architecture companies of Turkey depending on usage of knowledge management applications. 

Keywords

• Knowledge management,knowledge management maturity,architecture firms,literature review

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