The Effect of in-Service Training Perception on Work Engagement Level and Intention to Leave

Murat Akkaya; Ülkühan Bike Esen

doi:10.17065/huniibf.1524890

Research Article

The Effect of in-Service Training Perception on Work Engagement Level and Intention to Leave

Year 2025, Volume: 43 Issue: 3, 424 - 448, 26.09.2025

Murat Akkaya , Ülkühan Bike Esen

https://doi.org/10.17065/huniibf.1524890

Abstract

In-service training equips employees with the essential knowledge, skills, and behaviors necessary to perform their duties accurately and effectively. Beyond its immediate functional advantages, such training serves as a strategic instrument for workforce planning by proactively addressing skill gaps, mitigating personnel shortages, and ensuring the retention of highly qualified professionals. Additionally, the structured implementation of in-service training programs contributes to occupational safety by minimizing or eliminating work-related hazards. Furthermore, in-service training has a significant impact on employees' attitudes and behaviors towards their work and the organization. However, this effect is closely related to how employees perceive in-service training. This study explores the relationship between healthcare workers’ perceptions of in-service training and key dimensions of organizational behavior, specifically work engagement and intention to leave. The study utilized a quantitative research method, collecting data through a survey of 258 employees at a state hospital and analyzing it using structural equation modeling. Findings indicate that employees' positive perceptions of in-service training are significantly associated with enhanced work engagement. Furthermore, while no direct statistically significant relationship was observed between training perception and intention to leave, an indirect effect emerged: heightened work engagement mediated the relationship, leading to a reduced propensity to leave the organization.

Keywords

In-service training , Work engagement , Intention to leave , Health institutions

Ethical Statement

For this research, the Ethics Committee of the University of Çankırı Karatekin Ethics committee approval was obtained with the date of 01.03.2021 and the decision numbered 520.

Project Number

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Hizmet İçi Eğitim Algısının İşe Tutkunluk Düzeyi ve İşten Ayrılma Niyeti Üzerindeki Etkisi

Year 2025, Volume: 43 Issue: 3, 424 - 448, 26.09.2025

Murat Akkaya , Ülkühan Bike Esen

https://doi.org/10.17065/huniibf.1524890

Abstract

Hizmet içi eğitim, çalışanlara görevlerini doğru ve etkili bir şekilde yerine getirmeleri için gerekli bilgi, beceri ve davranışları sağlamaktadır. Gelecekte ihtiyaç duyulacak niteliklerin personele bugünden kazandırılması, personel sıkıntısı çekilmesinin önüne geçilmesine, nitelikli personelin elde tutulmasına, iş kazası riskinin azaltılmasına veya ortadan kaldırılmasına yardımcı olmaktadır. Ayrıca, hizmet içi eğitim, çalışanların işlerine ve organizasyonlarına karşı tutum ve davranışlarını etkilemektedir. Ancak bu etki, çalışanların hizmet içi eğitimi nasıl algıladıkları ile yakından ilişkilidir. Bu çalışma da sağlık çalışanlarının hizmet içi eğitim algılarının örgütsel davranışları üzerindeki etkisini belirlemeyi amaçlamaktadır. Bu amaç doğrultusunda hizmet içi eğitim algısının işe tutkunluk ve işten ayrılma niyeti üzerindeki etkilerini incelemektedir. Çalışmada nicel araştırma yöntemi kullanılmış olup, bir devlet hastanesinde 258 çalışandan anket yoluyla veri toplanmış ve yapısal eşitlik modeli ile analiz edilmiştir. Sonuçlar, hizmet içi eğitim algısının işe tutkunluğu önemli ve pozitif yönde etkilediğini göstermektedir. Ayrıca, hizmet içi eğitim algısı ile işten ayrılma niyeti arasında doğrudan istatistiksel olarak anlamlı bir ilişki gözlemlenmese de, dolaylı bir etki ortaya çıkmıştır: Artan işe tutkunluk, ilişkiye aracılık etmiş ve işten ayrılma eğiliminin azalmasına yol açmıştır.

Keywords

Hizmet içi eğitim , İşe tutkunluk , İşten ayrılma niyeti , Sağlık kurumları

Ethical Statement

Bu çalışma için Çankırı Karatekin Üniversitesi Etik Kurulu'ndan 01.03.2021 tarih ve 520 sayılı etil kurul izni alınmıştır.

Supporting Institution

Project Number

Thanks

Çalışma birinci yazarın, ikinci yazar danışmalığında tamamladığı yüksek lisans tezinden türetilmiştir.

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There are 101 citations in total.

Details

Primary Language	English
Subjects	Organizasyon, Organisational Behaviour
Journal Section	Articles
Authors	Murat Akkaya 0000-0001-8381-6221 Ülkühan Bike Esen 0000-0002-0967-2140
Project Number	-
Publication Date	September 26, 2025
Submission Date	July 30, 2024
Acceptance Date	May 22, 2025
Published in Issue	Year 2025 Volume: 43 Issue: 3

Cite

APA	Akkaya, M., & Esen, Ü. B. (2025). The Effect of in-Service Training Perception on Work Engagement Level and Intention to Leave. Hacettepe Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 43(3), 424-448. https://doi.org/10.17065/huniibf.1524890
AMA	Akkaya M, Esen ÜB. The Effect of in-Service Training Perception on Work Engagement Level and Intention to Leave. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi. September 2025;43(3):424-448. doi:10.17065/huniibf.1524890
Chicago	Akkaya, Murat, and Ülkühan Bike Esen. “The Effect of In-Service Training Perception on Work Engagement Level and Intention to Leave”. Hacettepe Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi 43, no. 3 (September 2025): 424-48. https://doi.org/10.17065/huniibf.1524890.
EndNote	Akkaya M, Esen ÜB (September 1, 2025) The Effect of in-Service Training Perception on Work Engagement Level and Intention to Leave. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi 43 3 424–448.
IEEE	M. Akkaya and Ü. B. Esen, “The Effect of in-Service Training Perception on Work Engagement Level and Intention to Leave”, Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, vol. 43, no. 3, pp. 424–448, 2025, doi: 10.17065/huniibf.1524890.
ISNAD	Akkaya, Murat - Esen, Ülkühan Bike. “The Effect of In-Service Training Perception on Work Engagement Level and Intention to Leave”. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi 43/3 (September2025), 424-448. https://doi.org/10.17065/huniibf.1524890.
JAMA	Akkaya M, Esen ÜB. The Effect of in-Service Training Perception on Work Engagement Level and Intention to Leave. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi. 2025;43:424–448.
MLA	Akkaya, Murat and Ülkühan Bike Esen. “The Effect of In-Service Training Perception on Work Engagement Level and Intention to Leave”. Hacettepe Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, vol. 43, no. 3, 2025, pp. 424-48, doi:10.17065/huniibf.1524890.
Vancouver	Akkaya M, Esen ÜB. The Effect of in-Service Training Perception on Work Engagement Level and Intention to Leave. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi. 2025;43(3):424-48.

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