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Kurumsal Kaynak Planlaması Uygulamasının Etkileri

Year 2019, Issue: 19, 587 - 606, 01.07.2019

Abstract

Bu çalışmanın amacı kurumsal kaynak planlaması uygulamasının etkisini araştırmaktır. Bu amaç için ERP uygulamasında başarılı olmuş firmalara bir anket çalışması yapılmıştır. Firma özellikleri, firmaların ERP programlarının özellikleri ve ERP uygulamasının etki ettiği faktörler analiz edilmiştir. Araştırma sonucunda ERP uygulamasından sonra firmaların; bölümler arasındaki entegrasyon, kullanılan teknolojilerin tek platformda birleştirilmesi ve standartlaşması, dokümantasyonun ve raporlamanın düzenli yapılması, iş takibi ve verilerin karar verme sürecinde kullanılabilirliği, maliyetler, hammadde temin süresi, müşteri memnuniyet oranı, üretimdeki gecikme süreleri, siparişlerin zamanında teslim oranı, planlama ve karar alma süreçlerinin süresi, üretim/hizmet verimliliği açısından iyi yönde değişiklikler yaşadığı bulunmuştur.

References

  • Al-Mashari, M., Al-Mudimigh, A. & Zairi, M., Enterprise Resource Planning: A Taxonomy of Critical Success Factors, European Jo- urnal of Operational Research, 146, 2003, s. 352-364.
  • Baki, B., ERP Yazılımlarının Yerleştirme Stratejileri, Journal of Faculty Business, 3 (1), 2002, s. 63-73.
  • Chung, W.W., Ko, C.C., Cheung, E.W. & Wong, T.C., “IT-enhanced order and delivery process of a fast moving consumer goods (FMCG) company: a case study”, Benchmarking: An International Journal, 14 (1), 2007, s. 123-39.
  • Dechow, N. & Mouritsen, J., “Enterprise resource planning systems, management control and the quest for integration”, Accounting, Organizations and Society, 30, 2005, s. 691-733.
  • HassabElnaby, H.S. & Hwang, W., Vonderembse, M. A., The Impact of ERP Implementation on Organizational Capabilities and Firm Performance, Benchmarking: An International Journal, 19 (4/5), 2012, s. 618-633.
  • Horvath, L., “Collaboration: the key to value creation in supply chain management”, Supply Chain Management: An International Jo- urnal, 6 (5), 2001, s. 205-7.
  • Masini, A. & Wassenhove, L.V., “ERP competence-building mecha- nisms: a exploratory investigation of configurations of ERP adop- ters in the European and US manufacturing sectors”, Manufactu- ring and Service Operations Management, 11 (2), 2009, s. 274-98.
  • Peng, D.X., Schroeder, R.G. & Shah, R., “Linking routines to operati- ons capabilities: a new perspective”, Journal of Operations Mana- gement, 26, 2008, s. 730-48.
  • Ros, J.W., Surprising facts about implementing ERP, IT Pro, July/August, 1999, s. 65-68.
  • Shang, S. & Seddon, P.B., “Assessing and managing the benefits of enterprise systems: the business manager’s perspective”, Informa- tion Systems Journal, 12, 2002, s. 271-99.
  • Trott, P.& Hoecht, A., “Enterprise resource planning and its impact on innovation”, International Journal of Innovation Management, 8 (4), 2004, s. 257-70.
  • Wier, B., Hunton, J. and HassabElnaby, H.R., “Enterprise resource planning systems and non-financial performance incentives: the joint impact on corporate performance”, International Journal of Accounting Information Systems, 8 (3), 2007, s. 165-90.
  • Wu, J.H. and Wang, Y.M., Measuring ERP success: the ultimate user’s view, International Journal of Operitions & Production Manage- ment, 26 (8), 2006, s. 882-903.

The Effects of Enterprise Resource Planning

Year 2019, Issue: 19, 587 - 606, 01.07.2019

Abstract

This study aims to determine the impact of ERP implementation. To achieve this purpose, a survey was conducted on the companies that have been successful in ERP implementation by sending out a questionnaire. Then, the company characteristics, their ERP program features, and factors that are effected by ERP implementation were analyzed. The results of the survey have shown that after ERP implementation, some of the factors have improved. These factors are integration of departments, incorporation of technologies in the organization and achievement of standardization, regular documentation and reporting, work dispatch and usability of data in decision-making, costs, lead time of raw material, ratio of customer satisfaction, delay time of production, on time for orders’ delivery, planning time and decision-making time, production / service productivity.

References

  • Al-Mashari, M., Al-Mudimigh, A. & Zairi, M., Enterprise Resource Planning: A Taxonomy of Critical Success Factors, European Jo- urnal of Operational Research, 146, 2003, s. 352-364.
  • Baki, B., ERP Yazılımlarının Yerleştirme Stratejileri, Journal of Faculty Business, 3 (1), 2002, s. 63-73.
  • Chung, W.W., Ko, C.C., Cheung, E.W. & Wong, T.C., “IT-enhanced order and delivery process of a fast moving consumer goods (FMCG) company: a case study”, Benchmarking: An International Journal, 14 (1), 2007, s. 123-39.
  • Dechow, N. & Mouritsen, J., “Enterprise resource planning systems, management control and the quest for integration”, Accounting, Organizations and Society, 30, 2005, s. 691-733.
  • HassabElnaby, H.S. & Hwang, W., Vonderembse, M. A., The Impact of ERP Implementation on Organizational Capabilities and Firm Performance, Benchmarking: An International Journal, 19 (4/5), 2012, s. 618-633.
  • Horvath, L., “Collaboration: the key to value creation in supply chain management”, Supply Chain Management: An International Jo- urnal, 6 (5), 2001, s. 205-7.
  • Masini, A. & Wassenhove, L.V., “ERP competence-building mecha- nisms: a exploratory investigation of configurations of ERP adop- ters in the European and US manufacturing sectors”, Manufactu- ring and Service Operations Management, 11 (2), 2009, s. 274-98.
  • Peng, D.X., Schroeder, R.G. & Shah, R., “Linking routines to operati- ons capabilities: a new perspective”, Journal of Operations Mana- gement, 26, 2008, s. 730-48.
  • Ros, J.W., Surprising facts about implementing ERP, IT Pro, July/August, 1999, s. 65-68.
  • Shang, S. & Seddon, P.B., “Assessing and managing the benefits of enterprise systems: the business manager’s perspective”, Informa- tion Systems Journal, 12, 2002, s. 271-99.
  • Trott, P.& Hoecht, A., “Enterprise resource planning and its impact on innovation”, International Journal of Innovation Management, 8 (4), 2004, s. 257-70.
  • Wier, B., Hunton, J. and HassabElnaby, H.R., “Enterprise resource planning systems and non-financial performance incentives: the joint impact on corporate performance”, International Journal of Accounting Information Systems, 8 (3), 2007, s. 165-90.
  • Wu, J.H. and Wang, Y.M., Measuring ERP success: the ultimate user’s view, International Journal of Operitions & Production Manage- ment, 26 (8), 2006, s. 882-903.
There are 13 citations in total.

Details

Primary Language Turkish
Journal Section Research Article
Authors

Gülin İdil Sönmeztürk Bolatan This is me

Publication Date July 1, 2019
Published in Issue Year 2019 Issue: 19

Cite

APA Sönmeztürk Bolatan, G. İ. (2019). Kurumsal Kaynak Planlaması Uygulamasının Etkileri. Iğdır Üniversitesi Sosyal Bilimler Dergisi(19), 587-606.