Kamu Hastanelerinde Değer Temelli Liderlik EFQM Mükemmellik Modelini Etkiler Mi? Stratejik Planlama Farkındalığının Rolü

Abstract

Amaç: Araştırmanın amacı kamu hastanelerinde değer temelli liderlik ile EFQM (Avrupa Kalite Yönetim Vakfı) mükemmellik modeli arasındaki etkileşimi belirleyerek; bu etkide stratejik planlama farkındalığının rolünü ortaya koymaktır.
Yöntem: Veriler Kocaeli ilinde faaliyet gösteren kamu hastanelerinde görev yapan 236 sağlık çalışanına anket uygulanarak toplanmıştır. Veriler SPSS 25.0 ve AMOS 23.0 programları aracılığıyla analiz edilmiştir. Ölçeklerin yapı geçerliliğini değerlendirmek için güvenilirlik analizine ek olarak doğrulayıcı faktör analizi yapılmıştır. Hipotezler doğrultusunda geliştirilen modeli test etmek için yol analizi ve aracı rol analizi kullanılmıştır.
Bulgular: Değer temelli liderliğin EFQM modeli üzerinde anlamlı ve pozitif bir etkiye sahip olduğu bulunmuştur (β=0.740; p<0.05). Ayrıca stratejik planlama farkındalığının bu etkide kısmi aracı rolü olduğu saptanmıştır (β=0.603; p<0.05). Mevcut çalışma, değer temelli liderliğin EFQM modelini destekleyen ve hastanelerde sonuçları iyileştirebilen bir faktör olduğunu desteklemektedir. Ayrıca, stratejik planlama farkındalığının gerekliliğini vurgulayarak, EFQM ile değer temelli liderlik arasındaki bağlantıya katkı sağlamaktadır.
Sonuç: Değer temelli liderlik, tüm paydaşlarla etkileşime girme ve onları kuruluşun stratejisi, değerleri ve yönü hakkında bilgilendirme konusundaki hassasiyeti nedeniyle EFQM modeli için önemli bir öncül olarak düşünülmelidir. Ayrıca değer temelli liderlik ile EFQM modeli arasındaki etkileşimin arttırılması için sağlık profesyonelleri arasında stratejik planlama konusunda farkındalığın sağlanması liderlerin gündeminin başında olmalıdır.

Keywords

• EFQM
• değer temelli liderlik
• ; stratejik planlama farkındalığı
• kamu hastaneleri

Does Value-Based Leadership Effect EFQM Excellence Model in Public Hospitals? The Role of Strategic Planning Awareness

Abstract

Aim: The aim of the study is to determine the interaction between value-based leadership and the EFQM (European Foundation for Quality Management) excellence model in public hospitals. It is also aimed to reveal the role of strategic planning awareness in this effect. 
Method: A quantitative questionnaire was used to gather data from 236 health care professionals working in public hospitals in Kocaeli (Türkiye). SPSS (Statistical Package for the Social Sciences) for Windows 25.0 and AMOS (Analysis of Moment Structures) 23.0 were used to examine the data. Confirmatory factor analysis was conducted in addition to reliability analysis to evaluate the scales' construct validity. The path analysis and mediator role analysis were used to test the model developed in accordance with the hypotheses. 
Results: Value-based leadership was found to have a significant and positive effect on the EFQM model (β=0.740, p<0.05). Strategic planning awareness was found to be a partial mediator in this effect (β=0.603, p<0.05). The current study supports that value-based leadership is a factor that promotes EFQM and can improve outcomes in hospitals. Furthermore, by highlighting the need for strategic planning awareness, it further clarifies the connection between EFQM and value-based leadership.
Conclusion: Value-based leadership should be considered as an important premise for the EFQM model due to its sensitivity to interact with all stakeholders and inform them about the organization's strategy, values and direction. Furthermore, ensuring awareness of strategic planning among healthcare professionals should be at the top of leaders’ agendas to increase the interaction between value-based leadership and the EFQM model.

Keywords

• EFQM
• value-based leadership
• strategic planning awareness
• public hospitals

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