Sürdürülebilir Operasyon Yönetimi Uygulamalarında Teknoloji Gelişmelerini Değerlendirmeye Yönelik Sürdürülebilirlik Ölçütleri

Abstract

Aim: This study aims to identify and evaluate sustainability metrics that assess the environmental, economic, and social impacts of technological developments in operations management. It seeks to support sustainable decision-making in digital transformation processes.
Method: A literature review was conducted to identify relevant sustainability indicators. These metrics covering environmental (e.g., energy efficiency), social (e.g., employee safety, digital skills), and economic (e.g., cost-effectiveness) were further analyzed using the Fuzzy CRITIC method to assign objective weights and ensure a balanced, data-driven assessment.
Results: The Fuzzy CRITIC analysis revealed that Technology Payback Period, Digital Skills & Upskilling Rate, Return on Technology Investment, and Energy Efficiency Improvement were identified as the most critical metrics in evaluating the sustainability impact of digital technologies in operations management. 
Conclusion: The proposed metrics offer a more holistic approach to assessing technological advancements in sustainable operations. This study provides practical insights for researchers, practitioners, and policymakers seeking to align innovation with sustainability goals in real-world settings.

Keywords

• Sustainability
• Operations Management
• Digitalization
• Performance
• Decision Making Models

Sustainability Metrics for Assessing Technology Developments in Sustainable Operations Management Practices

Abstract

Amaç: Bu çalışma, operasyon yönetiminde teknolojik gelişmelerin çevresel, ekonomik ve sosyal etkilerini değerlendiren sürdürülebilirlik metriklerini tanımlamayı ve analiz etmeyi amaçlamaktadır. Dijital dönüşüm süreçlerinde sürdürülebilir karar alma mekanizmalarını desteklemek hedeflenmiştir.
Yöntem: İlgili sürdürülebilirlik göstergelerini belirlemek için bir literatür taraması yapılmıştır. Çevresel (örn. enerji verimliliği), sosyal (örn. çalışan güvenliği, dijital beceriler) ve ekonomik (örn. maliyet etkinliği) boyutları kapsayan bu metrikler, nesnel ağırlıklar atamak ve dengeli, veri odaklı bir değerlendirme sağlamak amacıyla Fuzzy CRITIC yöntemi ile analiz edilmiştir.
Bulgular: Fuzzy CRITIC analizi, dijital teknolojilerin operasyon yönetiminde sürdürülebilirliğe etkisinin değerlendirilmesinde teknoloji geri ödeme süresi, dijital beceri ve yetkinlik geliştirme oranı, teknoloji yatırımlarının geri dönüşü ve enerji verimliliği iyileşmesi metriklerinin en kritik göstergeler olarak öne çıktığını ortaya koymuştur.
Sonuç: Önerilen metrikler, teknolojik gelişmelerin sürdürülebilir operasyonlar açısından daha bütüncül bir şekilde değerlendirilmesini sağlamaktadır. Bu çalışma, yeniliklerin sürdürülebilirlik hedefleriyle uyumlu hâle getirilmesini amaçlayan araştırmacılar, uygulayıcılar ve politika yapıcılar için pratik çıkarımlar sunmaktadır.

Keywords

• Sürdürülebilirlik
• Operasyon Yönetimi
• Dijitalleşme
• Performans
• Karar Verme Modelleri

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