This study was carried out to determine the extent to which the communication of the leaders or managers in the hotel business with the subordinates changed their job satisfaction and performance and to discuss the results. For this purpose, the scale containing the variables was applied to 280 employees in 5 and 4 star hotels operating in Istanbul. As a result of the analysis, it has been concluded that the leader communication perception has an effect on the performance and job satisfaction of the employees.
Publication Date : April 4, 2020
|APA||Çöp, S , Doğanay, A . (2020). Algılanan Liderlik İletişiminin İş Performansı ve İş Tatminine Etkisi: 4 ve 5 Yıldızlı Otel Çalışanları Üzerine Bir Araştırma . İstanbul Gelişim Üniversitesi Sosyal Bilimler Dergisi , 7 (1) , 34-49 . DOI: 10.17336/igusbd.568236|